A.O. Smith PEARL, User Manual

Page: 27 / 64

ENG 25
Softener fails
to use salt • Water pressure is too low.
• Brine line plugged.
• Injector is plugged.
• Internal control leak.
• Line pressure must be at least 20 psi.
• Clean brine line.
• Clean or replace injector and screen.
• Check piston, seals and spacers.
Brine container
overflow • Call your dealer. • Refill time disordered.
Water hardness remains • Fail to regenerate automatically.
• Brine concentration is poor.
• Injector is plugged.
• Check power of controller.
• Keep brine tank full of salt.
• Disassemble the injector and clear it by washing
with water.
Control backwashes
at excessively
low or high rate
• Replace with correct size controller.
• Remove controller and ball. Flush with water.
• Incorrect backwash controller used.
• Foreign matter affecting controller operation.
Untreated water leakage
during service • Improper regeneration.
•
Leaking of bypass valve.
• O− ring around riser tube damaged.
• Incorrect regeneration cycle setting.
• Repeat regeneration making certain that the correct
salt dosage is set.
• Replace O− ring.
• Replace O− ring.
• Reset regeneration cycle.
PROBLEM POSSIBLE CAUSE SOLUTION
NOTES:
• Our company reserves the right to change product design, configuration,
and specifications without prior notice.
• Our company assumes no liability for problems that may occur
as a result of technical or editorial errors, omissions or printing problems
contained herein.