8e6 Technologies HL-002-006 Page 54 Quick Start Manual Download

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Congratulations; you have completed the ER quick start procedures. Now that the ER

server is set up on your network and the client can be accessed from your workstation,

you will need to be sure the Web-access logging device you are using is sending log

files to the ER database. Once the ER database is populated, the client can be used for

generating reports.

Initially, you will only be able to report on IP addresses. To implement user names in ER

reporting, please consult the ER Administrator User Guide.

Refer to the ER Web Client User Guide for information on generating reports.

NOTE:

If you cannot view reports, or if your specific environment is not covered

in the ER Administrator User Guide, contact an 8e6 Technologies solutions engineer

or technical support representative. Port 22 (SSH) and Port 3306 (SQL) must be

open on your network to allow access by remote technical support.

IMPORTANT:

8e6 recommends proceeding to the Best Reporting Practices

section to implement setup procedures for the reporting scenarios described within

that section.

Summary of Contents for HL-002-006

Page 1: ...GUIDE Enterprise Reporter QUICK START Model ER SL 002 002 HL 002 002 HL 022 002 HL 002 006 HL 022 006 Release 5 2 00 Updated 12 18 09 ...

Page 2: ... herein The information in this documentation is subject to change without notice The ER products have been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and ca...

Page 3: ... 17 Install the Server 20 Step 1 Setup Procedures 20 Step 1A Quick Start Setup Procedures 21 Step 1B Console Setup Procedures 29 Step 1C LCD Panel Setup Procedures 37 Step 2 Change User Name and Password Set Self Monitoring 43 Step 3 R3000 Configuration 46 Step 4 Client Workstation Configuration 47 Step 5 Launch the ER Client 48 Conclusion 50 Best Reporting Practices 51 Reporting Scenarios 52 Impo...

Page 4: ...s 71 SL Unit 71 HL Unit 72 HL and SL Units 74 Regulatory Specifications and Disclaimers 75 Declaration of the Manufacturer or Importer 75 Appendix Fibre Channel Connected Storage Device 78 Preliminary Setup Procedures 78 Install the Unit 83 Physical Components 85 Index 88 ...

Page 5: ...ation to virtually generate an unlimited number of queries and reports from data in the database This data shows which end user is accessing which site the duration of each site visit and the frequency of these visits and can help administrators identify Internet usage abusers develop policies and target sites to be filtered in order to maximize bandwidth utilization and productivity The client gi...

Page 6: ...t Reporting Practices This section includes reporting scenarios and instruc tions for implementing the best reporting practices to capture a snapshot of end user activity on your network that tells you whether or not policies are being enforced Evaluation Mode This section gives information on using the ER in the evaluation mode LED Indicators and Buttons This section explains how to read LED indi...

Page 7: ...rmation to be consid ered WARNING The warning icon is followed by information alerting you to a potential situation that may cause damage to property or equipment CAUTION The caution icon is followed by information warning you that a situation has the potential to cause bodily harm or death IMPORTANT The important icon is followed by information 8e6 recommends that you review before proceeding wit...

Page 8: ...6111 Domestic US 1 888 786 7999 International 1 714 282 6111 8e6 Taiwan Taipei Local 2397 0300 Domestic Taiwan 02 2397 0300 International 886 2 2397 0300 Procedures When calling 8e6 Technologies regarding a problem please provide the representative the following information Your contact information Serial number or original order number Description of the problem Network environment in which the u...

Page 9: ...s of the ER user guides The latest ver sions of our user guides can be obtained at http www m86security com support Enterprise Reporter documentation asp NOTES A spare parts kit is included with the ER unit For HL servers this kit contains a hard drive and power supply For SL servers this kit contains a hard drive Please refer to the appendix of the user guide for information on replac ing a hard ...

Page 10: ...ysical shock Isolated from strong electromagnetic fields and noise caused by electrical devices such as elevators copy machines air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Access space provided so the server power cord can be unplugged from the power supply or the wall outlet this is the only way to remove the AC power cord from t...

Page 11: ... to the power supply will not overload any circuits Con sideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern The server is only connected to a properly rated supply ...

Page 12: ...lf B Two pairs of short brackets to be used on the front side of the outer rails are also included Install the Inner Rails Both the left and right side inner rails have been pre attached to the chassis Proceed to the next step Install the Outer Rails Begin by measuring the distance from the front rail to the rear rail of the rack Attach a short bracket to the front side of the right outer rail and...

Page 13: ...functions The first is to lock the server into place when installed and pushed fully into the rack which is its normal position Secondly these tabs also lock the server in place when fully extend ed from the rack This prevents the server from coming completely out of the rack when you pull it out for servicing ...

Page 14: ...is to install the server chassis into the rack Do this by lining up the rear of the chassis rails with the front of the rack rails Slide the chassis rails into the rack rails keeping the pressure even on both sides you may have to depress the locking tabs when inserting When the server has been pushed completely into the rack you should hear the locking tabs click ...

Page 15: ... follow the server will ex tend out the front of the rack A larger chassis should be positioned to balance the weight between front and back If a bezel is included on your server remove it Then attach the two front brackets to each side of the chassis then the two rear brackets positioned with just enough space to accommodate the width of the telco rack Finish by sliding the chassis into the rack ...

Page 16: ...st the hooks on the right side of the chassis as show below on the left 3 Securely attach the slide to the chassis with two M4 flat head screws and repeat the steps 1 3 to install the left inner slide to the left side of the chassis Install the Outer Slides 1 Measure the distance from the front rail of the rack to the rear rail of the rack 2 Attach a short bracket to the rear side of the right out...

Page 17: ...r you have installed the short and long brackets to the outer slides you are ready to install the whole slide assemblies outer slides with short and long brackets at tached to the rack See the previous page 2 Use M5 screws and washers to secure the slide assemblies into the rack as shown below ...

Page 18: ...hassis into the Rack 1 Push the inner slides which are attached to the chassis into the grooves of the outer slide assemblies that are installed in the rack as shown below 2 Push the chassis all the way to the back of the outer slide assemblies as shown be low ...

Page 19: ...ld the bezel upright and facing towards you Fig 1 Fig 1 Front of bezel B Note that each end of the bezel contains two raised bumps Fig 2 Fig 2 Bumps on right end of bezel Fig 3 Grooves in right U shaped handle C Align these bumps along the two parallel grooves inside each U shaped aluminum chassis handle affixed to the front end of the chassis rail Fig 3 D Push the bezel towards the front of the c...

Page 20: ...c Rim countries Power Supply Precautions Warning Use a regulating uninterruptible power supply UPS to protect the server from power surges voltage spikes and to keep the server operating in case of a power failure In geographic regions that are susceptible to electrical storms 8e6 highly recom mends plugging the AC power cord for the server into a surge suppressor Use appropriately rated extension...

Page 21: ... crushed or punctured Besides irreparable damage to the unit the result could be dangerous heat and even fire CAUTION There are no user serviceable components inside the chassis The chassis should only be opened by qualified service personnel Never disassemble tamper with or attempt to repair the server Doing so may cause smoke fire electri cal shock serious physical injury or death WARNING In HL ...

Page 22: ...he server if the AC power cord has been damaged Always unplug the AC power cord before removing the unit for servicing Electrical Safety Precautions Warning Heed the following safety precautions to protect yourself from harm and the server from damage CAUTION Dangerous voltages associated with the 100 240 V AC power supply are present inside the unit To avoid injury or electrical shock do not touc...

Page 23: ...losion if the battery on the motherboard is installed upside down which will reverse its polarities CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISPOSE OF THE USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS ATTENTION IL Y A DANGER D EXPLOSION S IL Y A REPLACEMENT INCORRECT DE LA BATTERIE RE...

Page 24: ...r with AC power cord and keyboard or PC laptop computer with HyperTerminal and serial port cable and USB DB9 se rial adapter if there is no serial port on your laptop Go to Step 1A to execute Quick Start Setup Procedures Administrator Console Setup Requirements The following hardware is required for the Administrator console setup procedures ER with AC power cord CAT 5E crossover cable PC laptop c...

Page 25: ...he rear of the chassis B Turn on the PC monitor C Power on the ER by dropping down the face plate and pressing the large button at the right of the front panel see Fig 3 for an SL unit and Fig 4 for an HL unit Once the ER is powered up proceed to the Login screen instructions Serial Console Setup A Using the serial port cable and USB DB9 serial adapter if necessary connect the laptop to the rear o...

Page 26: ... Start Guide Fig 3 Diagram of SL chassis front panel power button at far right Fig 4 Diagram of HL chassis front panel power button at far right Once the ER is powered up proceed to the instructions for HyperTerminal Setup Proce dures ...

Page 27: ... a serial console follow these procedures to create a HyperTerminal session A Launch HyperTerminal by going to Start Programs Accessories Communica tions HyperTerminal B In the Connection Description dialog box enter any session Name and then click OK to open the Connect To dialog box ...

Page 28: ... to the serial port on the laptop probably COM1 and then click OK to open the Properties dialog box dis playing the Port Settings tab D Specify the following session settings Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control Hardware E Click OK to connect to the HyperTerminal session ...

Page 29: ...open the Properties dialog box displaying the Connect To and Settings tabs G Click the Settings tab and at the Emulation menu select VT100 H Click OK to close the dialog box and to go to the login screen NOTE If using a HyperTerminal session the login screen will display with black text on a white background ...

Page 30: ...reen A At the login prompt type in menu B Press the Enter key to display the Password prompt C At the Password prompt type in the following s3tup r3k D Press Enter to display the Quick Start menu screen Quick Start menu screen A At the Press the number of your selection prompt press 2 to select the Quick Start setup process B At the login prompt re enter your password s3tup r3k C Press Enter to di...

Page 31: ...screens B After making all entries using the Quick Start setup procedures press X to return to the Quick Start menu screen Or to verify the status of the ER and review the entries you made using the Quick Start setup press 1 to view the System Status screen NOTE Changing your password using option C Change Quick Start pass word will change the password for the console menu but not the ER console l...

Page 32: ...ay ER host name specified in screen 6 Configure host name DNS server IP address es specified in screen 5 Configure DNS servers Regional timezone setting specified in screen 7 Time Zone regional setting Current status of the ER Current ER software Version installed NOTE Modifications can be made at any time by returning to the specific screen of the Quick Start procedures Log Off Disconnect the Per...

Page 33: ...operties Windows ME right click the My Network Places icon and select Properties B Click on Internet Protocol TCP IP to highlight it Windows NT and ME users should select the Protocols or Configuration tab and choose TCP IP Protocol C Click the Properties button WARNING Be sure to make note of the current network settings on the setup workstation as you will need to return them for further setup p...

Page 34: ...he other end of the CAT 5E crossover cable into the setup workstation s net work card NOTE If a CAT 5E coupler was packaged with your unit this coupler can be used if the crossover cable is not long enough for your setup Plug one end of the CAT 5E crossover cable into the ER and the other end into the coupler Plug a standard CAT 5E cable into the other end of the coupler and the free end of the st...

Page 35: ...tep Physically Connect the ER to the Network you may lose data and or damage the file system The Boot Up Process The boot up process may take 5 10 minutes When the drive light remains off for 30 seconds the system is booted up See the LED Indicators and Buttons section for a description of front panel LED indicators and buttons If you wish to verify that the unit has been booted up you can perform...

Page 36: ...IP addresses Access the Internet A Launch a supported Internet browser window from the setup workstation B Type in http 1 2 3 4 88 or https 1 2 3 4 8843 in the address field C Click Go to open the login screen of the Administrator console application Log in to the Administrator Console In the login screen you need to enter the generic User Name and Password A In the User name field type in admin B...

Page 37: ... OK to go to the main screen of the Administrator console Network Settings A From the Network menu at the top left of the screen choose Network Setting to display the Network Settings screen in which you enter LAN settings the ER will use on your network ...

Page 38: ...the First DNS IP address of the primary Domain Name System name server The server will use this IP address to identify IP addresses on the network G Enter the Second DNS IP address of the fallback DNS WARNING Be sure to make note of the IP addresses and host name you as signed to the ER It is strongly suggested you document and save a copy of these entries since they are now the only way to commun...

Page 39: ...age set from the Language pull down menu to display that text in the console B Click Save Regional Setting NTP Servers A In the Server 1 field on the Time Settings screen enter the IP address of the primary NTP server you wish to use for clock settings on your server B In the Server 2 field enter the IP address of the secondary NTP server The time from this server will be used by your server if th...

Page 40: ...NING A Restart the machine using the steps below Never reset by using the power or reset buttons as this can corrupt the database and result in lost data 1 From the Server menu select Shut Down 2 On the Shut Down screen choose Restart Hardware 3 Click Apply 4 When the Warning screen displays click Restart NOTE From the time you click Restart Hardware you have approximately 2 minutes to perform ste...

Page 41: ...d Storage Units If you have a NAS Fibre Channel Connected Storage Device or SAN that will be used with the ER you will need to connect it to the ER at this point Refer to the Appendix at the end of this document for instructions on how to connect the Fibre Channel Con nected Storage Device LCD Menu Press the X key to display the LCD Menu In the LCD panel an arrow displays to the left of the curren...

Page 42: ...atch Level option is selected Enterprise Reporter and the version number of the currently installed build displays IP LAN1 When the IP LAN 1 option is selected the IP LAN 1 screen displays with the following menu items Configure LAN 1 IP Change LAN1 Netmask A Choose Configure LAN 1 IP and press the checkmark key to go to the Configure LAN 1 IP screen B Use the up down keys to increase decrease the...

Page 43: ... 2 When the DNS 1 2 option is selected the DNS 1 2 screen displays with the Configure DNS IP 1 2 menu item A Choose Configure DNS IP 1 2 and press the checkmark key to go to the Configure DNS IP 1 2 screen B Use the up down keys to increase decrease the current value and the left right arrow keys to navigate across the line C Press the checkmark key to accept your entry and to return to the previo...

Page 44: ...ion press the checkmark key to display the Choose a Location screen C Choose Location and use the left right arrow keys to view the available location selections D After making a selection press the checkmark key to display the Save Changes screen Choose Yes to save your changes and to return to the 8e6 menu Choose No to return to the previous screen Reset Admin Console Password When the Reset Adm...

Page 45: ...to the previous screen B Press the X key to return to the 8e6 menu LCD Options menu When LCD Options is selected the following menu items display on the screen Heartbeat Backlight LCD Controls Make a selection from the menu and press the checkmark key to go to that screen Heartbeat When the Heartbeat option is selected the Heartbeat screen displays A Press the checkmark or right arrow key three ti...

Page 46: ...ontrols When the LCD Controls option is selected the LCD Controls screen displays with the following menu items Contrast On Brightness Off Brightness A Choose one of the menu selections and press the checkmark key to go to that screen Contrast In the Contrast screen use the left right arrow keys to decrease increase the text and screen contrast On Brightness In the On Brightness screen use the lef...

Page 47: ...he network that you want to designate as the administrator workstation B Launch your Internet browser on the administrator workstation C In the address field enter the LAN 1 IP address you assigned to the ER Step 1A Quick Start menu administration menu Step 1B Network Setup Network Settings item C or Step 1C IP LAN1 Be sure to include the port information 88 or 8843 for a secure connection in the ...

Page 48: ...istrator workstation able to ping the ER Did you restart the ER after changing the network settings If still unsuccessful contact an 8e6 Technologies solutions engineer or technical sup port representative Change User Name and Password A Set up a new administrator user name and password by clicking on the Network pull down menu and choosing Administrators to display the Add Edit Delete Administra ...

Page 49: ... Choose YES to activate monitoring C Enter the Master Administrator s E Mail Address D Click Choice one and enter an e mail address of an individual in your organization that you would like notified if the ER detects any problems when processing data This can be the same e mail address entered in the previous field Enter up to four e mail addresses E Click Save ...

Page 50: ... LAN 1 IP address you assigned to your ER Step 1A Quick Start menu administration menu Step 1B Network Setup Network Settings item C or Step 1C IP LAN1 F Click Add to include this IP address in the Remote Server list box Your R3000 is now set to transfer its log files to your ER via HTTPS NOTE It is recommended you wait for 1 2 hours after the initial installation so sufficient data is available f...

Page 51: ...3 1 2 or Firefox 3 0 Pop up blocking software disabled if installed High speed connection to ER server Go to the ER server and apply the latest software to the server following the procedures documented in the Software Update screen sub section of the ER Administrator User Guide The CD ROM supplied with the ER contains the ER Administrator User Guide the latest version which can be downloaded from...

Page 52: ...ttps x x x x 8443 in the address field in which x x x x represents the IP address of the ER server and then click Go to access the login window of the ER client B Enter your Username and Password and then click LOGIN to access the main screen of the client NOTE If you do not have your own Username and Password set up in the ER cli ent the default Username is manager and the default Password is 8e6...

Page 53: ...dialog box E Enter the Username F Enter the Password and Confirm Password G Select the User Type Admin or Sub Admin H Click Save to close the dialog box and to add the username to the user list I Exit the client You can now launch the client and enter the password you just set up NOTE For instructions on logging into the client after initial set up refer to the ER Web Client User Guide ...

Page 54: ...report on IP addresses To implement user names in ER reporting please consult the ER Administrator User Guide Refer to the ER Web Client User Guide for information on generating reports NOTE If you cannot view reports or if your specific environment is not covered in the ER Administrator User Guide contact an 8e6 Technologies solutions engineer or technical support representative Port 22 SSH and P...

Page 55: ... view and a detail report view create a new report view export a report view to an output format save a report schedule a report to run on a regular basis to capture Internet activity at set intervals of time create a custom category group generate a summary report and a detail report for a custom category group create a custom user group generate a summary report and a detail report for a single ...

Page 56: ... Drill Down Reports to obtain more detailed information on specific user activity You will also learn that there are two basic types of Drill Down Reports summary and detail reports and various types of reports you can generate for each of these two basic drill down report types Step A Start with the dashboard to see a high level overview of activity 1 In the right panel yesterday s Canned Report ...

Page 57: ...hich user s are visiting sites in the category you ve targeted for investigation Click Drill Down Reports in the left panel to open the Drill Down Reports menu 2 Click Categories in the Drill Down Reports menu to display the generated Summary Drill Down Report view in the right panel ranking categories in order by the most visited Note that this drill down report view has been generated for today ...

Page 58: ...splays yesterday s data in the Summary Drill Down Report view In the ER Web Client User Guide index see How to create a New Report from the current report view Step D Create a double break report view to include two sets of criteria 1 To continue this exercise target the record for the category you wish to further inves tigate NOTE If necessary scroll down to view the entire list of categories in ...

Page 59: ...st command note that user IP addresses now display in the first column of the report view instead of categories In the ER Web Client User Guide index see How to use filter columns and buttons For the last step of this exercise you will select a user from the current Summary Drill Down Report view and then drill down further to see which URLs that user visited thereby creating a Detail Drill Down R...

Page 60: ... to access pages the user viewed 2 In this report view click any URL link to open the page for that URL In the ER Web Client User Guide index see How to create a detail Page Count report from a summary report See also How to create a detail Object Count report from a summary report You have now learned how to access Canned Reports and to use Drill Down Reports to conduct an investigation You have ...

Page 61: ...reak report view export that report view in the PDF output format and then view the results of the generated PDF file Step A Drill down to view the most visited sites in a category 1 From the choices in the Drill Down Reports menu in the left panel select Categories to generate a Summary Drill Down Report view in the right panel ranking categories in order by the most visited to the least visited ...

Page 62: ...es filter button corresponding to that category to create a double break report view in the right panel Note that URLs of sites users visited in the category now display in the first column of the modified report view instead of category names In the ER Web Client User Guide index see How to generate a Drill Down Report How to use filter columns and buttons ...

Page 63: ...rt to open the Drill Down Report pop up window where you make customizations to the current report view NOTE Notice that by default the report will be set to Sort by Page Count 2 Select Top IP Count from the Display drop down menu and type in 10 in the Records field 3 Click Apply to close the pop up window and to display the report view showing only the top 10 site records for the selected categor...

Page 64: ... the PDF output format 1 To export the current report view in the PDF format at the top of the report view click Export Report to open the Export Drill Down Report pop up window By default PDF displays in the Format field so the format selection does not need to be changed 2 Click View to begin the exportation process When this process has been completed the PDF file opens in a separate browser wi...

Page 65: ...p window 3 Print or save the PDF file using available tools or icons in the PDF file window or close the PDF file In the ER Web Client User Guide index see How to export a summary Drill Down Report How to view and print a report See also How to export a detail Custom Report How to email a report You have now learned how to modify a double break Summary Drill Down Report view to include only the to...

Page 66: ...cified for that report While a Sum mary Drill Down Report is used in this exercise these steps also apply to a Detail Drill Down Report Step A Save a report 1 After generating a Summary Drill Down Report to save the criteria used in that report view click Save Report at the top of the report view to open the Save Custom Report pop up window Note that this window is populated with specifications us...

Page 67: ...the report using that criteria Save and Run Choosing this option lets you save criteria from the current re port view and then automatically generate a report in the specified output format Save Only Choosing this option lets you save criteria from the current report view NOTE Saved reports can be edited at any time These reports are accessed by going to Custom Reports in the left panel selecting ...

Page 68: ...rt has been saved 2 Click OK to close this alert box and to display the Event Schedules panel in the right panel and also open the Add to Event Schedule pop up window 3 In the Add Event to Schedule pop up window enter a Name for this event select the run frequency Daily Weekly Monthly and specify Day and Time options 4 Click Save to save your settings and close the pop up window and to open the al...

Page 69: ...the ER Web Client User Guide index see How to schedule a report to run You have now learned how to save a report and schedule a recurring event for running this report Reports created for a variety of purposes can be scheduled to run on different dates and times to capture records of specified user activity as necessary ...

Page 70: ... User Guide index see How to add a category group Step B Run a report for a specified category group 1 To create a report for category group choose Custom Reports from the left panel 2 Select Custom Report Wizard 3 Specify the type of report to be generated Summary Report If making this selection click the Next button choose the sort Type for the results Categories IPs Users or Sites select the Ca...

Page 71: ...ate a user group choose Settings from the left panel 2 Select User Groupings 3 In the Group Information frame type in the name of the user group and then click Add 4 In the Group Definitions frame select the Group Name from the list 5 Click Add To Group to open the pop up window 6 For this example in the Please enter a filter field of the Individual Adds Removes frame make a wildcard entry by typi...

Page 72: ...esults Categories IPs Users or Sites select the User Group name and then click the View Drill Down Results button to generate the report Single User Group Drill Down Report To use this option choose Drill Down Reports from the left panel select Single User Group and then specify Single User Group Report criteria for the User Group you select from the menu Click Apply to generate the report Detail ...

Page 73: ...andard mode of the ER described in the ER Administrator User Guide and ER Web Client User Guide Administrator Console Expiration Screen On the Expiration screen the following message displays at the top of the screen Evaluation Mode Max Data Storage X Weeks in which X represents the maximum number of weeks in the ER s data storage scope In the evaluation mode you will not be able to make adjustmen...

Page 74: ...valuation Mode Enabled displays above the ER Activity frame To the right of this note the Info button displays When this button is clicked an alert box opens with the message Evaluation Mode Max Data Storage X Weeks in which X represents the maximum number of weeks in the ER s data stor age scope Click OK to close the alert box ...

Page 75: ...ams below SL chassis control panel LED Indicator Key PWR Power HD HDD Activity NIC1 LAN 1 NIC2 LAN 2 OH Overheat LED indicators alert you to the status of a feature on the unit while buttons let you per form a function on the unit LED Indicator Color Condition Description Power Green On System On Off System Off HDD Amber Blinking HDD Activity Off No HDD Activity LAN 1 LAN 2 Green On Link Connected...

Page 76: ...red LED indicates a fan failure A steady red LED on and not flashing indicates an overheating condition which may be caused by cables obstructing the airflow in the system or the ambient room temperature being too warm NIC2 icon A flashing green LED indicates network activity on LAN2 NIC1 icon A flashing green LED indicates network activity on LAN1 HDD icon In addition to displaying in the control...

Page 77: ... to the left of the power supplies a steady blue UID LED indicator displays when the UID button on the control panel is pressed This LED remains lit until the UID button is pressed again Power Supplies LED indicators The power supplies are located at the right on the rear of the chassis An LED indicator is located above each of the power plugs ...

Page 78: ...ide of the front panel LED Indicator Key LOG Log Download Status RAID Hard Drive Status DB Database Status UPDT Software Update Status LED Indicator Color Condition Description LOG Green On Downloading a log Off No log download detected RAID Green On RAID mode enabled and running Off RAID mode is inactive Red On Hard drive fault or failure DB Green On Database is active Red On Database in inactive...

Page 79: ...ion FCC Class A Notice USA This equipment has been tested and found to comply with the limits for a Class A digi tal device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio fre quency energy and if not installed a...

Page 80: ...6 Enterprise Reporter Quick Start Guide Electromagnetic Compatibility Class A Notice Industry Canada Equipment Standard for Digital Equipment ICES 003 Bureau of Standards Metrology and Inspection BSMI Taiwan ...

Page 81: ...EN55024 1998 A2 2003 EN61000 3 2 2000 EN61000 3 3 2001 Product Name s Internet Appliance Product Model Number s SL 002 002 HL 002 002 HL 022 002 HL 002 006 HL 022 006 Year in which conformity is declared 2008 All hardware components supplied in this unit s shipping carton are certified by our vendors to be RoHS compliant I the undersigned hereby declare that the equipment specified above conforms ...

Page 82: ...ies are included Save all packing materials in the event that the unit needs to be returned to 8e6 Tech nologies The carton should contain the following items 1 Nexsan Technologies unit 1 Mounting Kit 1 Accessory Kit containing 2 AC Power Cords 1 Fibre Channel cable Other Required Installation Items In addition to the contents of the Nexsan carton you will need the following items to install the s...

Page 83: ...le rack installation stabilizers are attached to the rack For multiple rack installations racks are coupled together The rack is grounded and will maintain a reliable ground at all times A power cord will be long enough to fit into the unit when properly mounted in the rack and will be able to supply power to the unit The connection of the unit to the power supply will not overload any circuits Th...

Page 84: ...e Appendix SAN Installation Step 1 Remove inner slide rail as shown Press down on latch to release Step 2 Attach inner slide rail to chassis using 3 screws as shown NOTE When attaching the extended brackets attach them loosely at first Adjust the length to fit the cabinet and then tighten ...

Page 85: ... and right rear long extended brackets to the outer rail using 2 screws 2 washers and 2 nuts for each bracket NOTE Make sure the flange is on the bottom edge Step 4 Attach left and right front short extended brackets to the outer rail using 2 screws 2 washers and 2 nuts for each bracket NOTE Make sure the flange is on the bottom edge ...

Page 86: ...tallation Step 5 Attach outer rail to chassis using 4 screws and cage nuts per rail 2 at each end Step 6 Slide chassis into outer rail carefully making sure the chassis is level with the slide NOTE It s easier if the drives and power supplies are removed first before sliding the chassis into the outer rail ...

Page 87: ...e Channel cable into the slot on the upper middle section on the rear of the ER unit see Figure 1 Item A B Plug one end of the CAT 5E crossover cable into the ER unit s LAN 2 port the port to the right see Figure 1 Item B on the bottom left side of the chassis rear Figure 1 Back of the ER unit C Plug the other end of the Fibre Channel cable into the storage device s HOST 1 channel see Figure 2 Ite...

Page 88: ...ed to shut down or restart the storage device Shut Down the Storage Device Unit If you need to shut down the storage device always follow these steps Figure 3 LED display A Power off the ER unit first Refer to the Physically Connect the ER to the Network sub step in Step 1B of the ER section for shut down procedures B Power off the storage device next by turning off both switches in the back of th...

Page 89: ...8e6 Enterprise Reporter Quick Start Guide 85 8e6 Enterprise Reporter Quick Start Guide 85 Appendix SAN Installation Physical Components ...

Page 90: ... of one blower or an alarmingly rapid increase in temperature If the LED is red a blower has failed or the unit is too hot and an audible alarm will sound Power Supply Status The LED is green if both power supplies are functional The LED is red if either power supply has failed and an audible alarm will sound In this scenario an authorized service personnel should examine the LEDs on each power su...

Page 91: ...er or non PSU Blower enclosure errors Silence Button Insert a thin object to temporarily silence the audible alarm This button also is used for confirming creation in the RAID configuration mode Disc Drive Alarm The LED is illuminated yellow if a drive is suspected to be bad Disk Drive Activity The LED is illuminated green when an installed drive is in a ready state During activity the LED will fl...

Page 92: ...ategory group 66 custom user group 67 68 D Detail Drill Down Report 56 double break report 54 57 E EMC 75 77 ER Client 48 ER Server Statistics 70 Evaluation Mode 2 69 70 Expiration 69 Export Report 60 F FCC 75 Fibre Channel 2 5 21 29 37 78 H HL 1 5 8 15 17 21 22 30 31 72 73 74 75 77 HyperTerminal Setup 22 23 I ICES 003 75 76 Install Bezel 15 L LCD Panel 20 37 Login screen 26 Log in to the Administ...

Page 93: ...Q Quick Start menu 26 R R3000 1 36 46 Rack Setup Precautions 7 RAID 1 74 87 reboot 38 41 report for a custom user group 68 Reset admin console account 27 Reset Admin Console Password 40 Reset system to factory defaults 27 RoHS compliant 77 S Save Report 62 SCSI 2 21 29 37 78 83 serial port cable 5 20 21 shut down 36 38 41 SL 1 12 15 21 22 30 31 71 74 Summary Drill Down Report 53 U UID 72 UL 75 ...

Page 94: ...venue Orange CA 92865 4232 Tel 714 282 6111 or 888 786 7999 Fax 714 282 6116 Sales Technical Support 714 282 6117 General Office Satellite Office 8e6 Taiwan 7 Fl No 1 Sec 2 Ren Ai Rd Taipei 10055 Taiwan R O C Tel 886 2 2397 0300 Fax 886 2 2397 0306 ...

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