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Table 4. Troubleshoot Conditions and Solutions
Condition
Possible Solution
Welding helmet does not stay in the UP position
Tighten the FRICTION setting on the side of the welding
helmet.
The welding filter does not turn ON
Make sure the battery is properly installed.
Mare sure the correct battery is being used (CR2450N).
Replace the battery.
The welding filter does not trigger reliably or turns
light intermittently while welding
Remove the protective film from both sides (if
applicable) of the outside protection plate.
Verify that the 4 sensors on the front of the welding filter
are not blocked by weld spatter, hands, pipes, objects
being welded, etc.
Review the sensitivity adjustment instructions and select
the appropriate setting for your type of welding process.
The welding filter stays permanently locked in a
dark shade
The welding filter shade is in LOCKED mode. Press the
SHADE LOCK button.
The welding filter turns dark when others are
welding nearby
Reduce the sensitivity setting. If this is still occurring at
setting 1, use curtains or other methods to block light
from other welder’s arcs.
The welding filter steadily pulsing light/dark with
no arc present
Check surrounding area for process or safety strobe
lights. Strobe lights can trigger welding filters from
a long distance or by reflecting off ceilings, walls or
polished objects. Reflected light from strobes not visible
to the eye may be strong enough to trigger the welding
filter.
The welding filter is “blurry”
Remove the protective film from both sides (if
applicable) of both the inner and outside protection
plates.
The welding filter has spatter bonded to the
outside and/or inside glass surfaces
The welding filter is permanently damaged and not
covered by warranty if protection plates were not used.
Always use outside and inside protection plates.