background image

 

 

 
 
22 

 

 

 

Problem 

Cause 

Solution 

Screen image is off-
center 

Monitor settings may be 
configured improperly. 

Refer to your monitor’s documentation 
for instructions on making horizontal 
and vertical adjustments. 

Color balance is wrong 

Monitor settings may be 
configured improperly. 

Refer to your monitor’s documentation 
for instructions on adjusting the color 
display. 

Improper software setup or 
hardware problem. 

Restart into VGA/Safe Mode to verify 
the display properties are configured 
correctly for the monitor type.  If the 
software setup is correct, use a similar 
type monitor (if available and 
functioning properly) to determine if 
the computer is defective.  See “Getting 
a Usable Video Resolution” in this 
chapter. 

There is no picture 

Computer was not shut 
down and powered off after 
selecting the dual monitor 
feature in Windows 2000. 

Shut down the computer and turn off 
power to it.  Then turn on power to the 
computer and let it restart. 

Screen image defects 
appear 

Possible indication of a 
hardware problem. 

Run diagnostics to check the graphics 
hardware. 

Using Diagnostics 

Diagnostics utilities for checking the video card and instructions for using these utilities may be 
available from your computer vendor.  

Getting a Usable Video Resolution 

The computer operates in VGA mode when the video display driver is not running to accommodate all 
monitor types.  VGA mode is used during initial installation of the video display driver and when 
experiencing video problems.  If you select a resolution that causes the monitor to display incorrectly, 
take the following actions, as appropriate. 

Summary of Contents for Wildcat 4210

Page 1: ... 3Dlabs Wildcat 4210 Graphics User s Guide ...

Page 2: ... FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential a...

Page 3: ...he Video Display 15 Enabling Stereo Display 17 Enabling Multiview and Genlock 17 Enabling Dual Monitors in Windows 2000 19 4 Troubleshooting 21 Finding Solutions for Common Problems 21 Using Diagnostics 22 Getting a Usable Video Resolution 22 In Windows 2000 23 In Windows NT 4 0 23 Determining a Defective Unit 23 Getting Help 24 5 Technical Information 25 Functional Specifications 25 Requirements ...

Page 4: ...iv ...

Page 5: ...ocument is organized as follows Chapter 1 Introduction describes the Wildcat 4210 video card its features and its external ports Chapter 2 Setup provides step by step instructions for installing Wildcat 4210 hardware and driver software and for connecting monitors and a stereo display device Chapter 3 Using the Video Card provides instructions for configuring the video display and using Wildcat 42...

Page 6: ...vi ...

Page 7: ...ure buffer 128 MB DirectBurst 32 MB Graphics Controller High speed Wildcat chipset technology with dual display support RAMDAC 250 MHz Plug and Play Monitor Supported Accelerated 3D API OpenGL Maximum Resolution 1920 x 1440 Maximum Aspect Ratio 16 10 Maximum Refresh Rate 85 Hz NOTE Supported refresh rates monitor resolutions aspect ratios and color depths depend on the monitor type if you select m...

Page 8: ...rea fills Vectors diamond rule compliant Block moves screen to screen Block gets screen to system Block puts system to screen Bilinear scaling Open GL Operations Image support for multiple formats zooming bilinear scaling color matrix and color tables Fogging linear exponential exponential2 and user defined 2D 3D points vectors and polygons Texture mapping point bilinear trilinear and multiple int...

Page 9: ... Additional Features SuperScene full scene multisampled anti aliasing point sampled with sixteen samples sample location jittering dynamic sample allocation dynamic sample backoff Two video look up tables Eight stencil planes Eight double buffered overlay planes 32 bit Z buffer High performance DACs that directly drive display devices DDC2B Display Data Channel standard Head mounted displays and s...

Page 10: ...o out ports Wildcat 4210 VIO only Genlock In port Stereo Sync Out port Multiview In and Multiview Out ports Figure 1 Wildcat 4210 External Ports Figure 2 Wildcat 4210 VIO External Ports See Chapter 5 Technical Information for detailed information on each of the external ports Multiview In Multiview Out Stereo Sync Out Genlock In Analog Video Out Analog Video Out ...

Page 11: ...rvice Pack 5 or later Accelerated Graphics Port AGP Pro 110 expansion slot One for Wildcat 4210 VIO or two for Wildcat 4210 open Peripheral Component Interconnect PCI slots adjacent to the AGP Pro 110 slot 32 MB DRAM minimum 64 MB recommended Industry standard multiple frequency monitors Wildcat 4210 and Wildcat 4210 VIO or Digital Video Interface DVI compliant digital display devices Wildcat 4210...

Page 12: ...omputer 2 Open the computer to gain access to the AGP Pro 110 expansion slot CAUTION You must have one for Wildcat 4210 VIO or two for Wildcat 4210 open PCI expansion slots adjacent to the ACP expansion slot If necessary move other installed PCI expansion cards to other PCI expansion slots to ensure this 3 If you are removing a Wildcat 4210 VIO card you may need to disconnect a ribbon cable from t...

Page 13: ...onitors for information on the type of connection required The monitor cables will have either a Digital Video Interface DVI I connector or a 15 pin VGA connector NOTE Multiple monitor support is available only under Windows 2000 If you are connecting two monitors to the Wildcat 4210 see Chapter 3 Using the Wildcat 4210 for information about configuring dual displays Internal VIO Connector ...

Page 14: ...itor to the Primary DVI I port see Figure 5 If needed connect the cable for a second monitor to the Secondary DVI I port 3 Turn on power to the computer and to the monitors If the monitors Power On LEDs do not illuminate or the monitors do not display refer to Chapter 4 Troubleshooting Figure 5 DVI I Ports Wildcat 4210 Only To connect VGA monitors to a Wildcat 4210 video card 1 Make sure power to ...

Page 15: ...tion and online Help for more information on installing driver software Make sure the computer has the following before installing the Wildcat 4210 driver Microsoft Windows 2000 or Windows NT Workstation 4 0 with Service Pack 5 or later 3 MB of free space on the computer s primary system disk CAUTION You must have the correct driver for Windows 2000 or Windows NT 4 0 If you are unsure refer to the...

Page 16: ...rch for a suitable driver for my device recommended and then click Next 4 Under Locate Driver Files make sure the appropriate search location is selected and that Disk 1 of the driver media is loaded in the appropriate drive or the Disk 1 folder is selected then click Next The Wizard locates the driver installation files 5 Under Driver Files Search Results click Next to start the installation 6 In...

Page 17: ...rive if applicable and click Yes 12 After the computer restarts and you log in a message displays stating that a new display driver has been installed and that you should use the Display option in the Control Panel to select the preferred display resolution Click OK See Chapter 3 Using the Video Card for instructions on defining the display properties Installing Heidi Driver Software for AutoDesk ...

Page 18: ...apter 3 Using the Video Card for instructions on defining the display properties To verify the default system startup version in Windows NT 4 0 1 Go to Start Settings Control Panel System Startup Shutdown 2 If Windows NT Workstation Version 4 x is not selected in the Startup list select it and click Apply NOTE Do not select the VGA version of the operating system The video display runs in VGA mode...

Page 19: ... 1 Connect one end of the stereo emitter cable to the input port on your stereoscopic display device 2 Connect the other end of the stereo emitter cable to the Stereo Sync Out port on the video card see Figure 7 3 Configure the display settings to enable stereo display See Chapter 3 Using the Video Card for more information Figure 7 Stereo Sync Out Port Shown On Wildcat 4210 ...

Page 20: ...14 ...

Page 21: ...figuration and Wildcat Monitor On a computer running Windows 2000 go to Display Properties Settings Advanced to see these tabs To use the Wildcat Configuration tab 1 Make sure you are logged into a non VGA version of Windows NT or Windows 2000 and close any open application programs 2 Go to Start Settings Control Panel Display In Windows NT 4 0 click the Wildcat Configuration tab if it is not alre...

Page 22: ...lor Calibration dialog without making any changes You are returned to the Wildcat Monitor tab 4 Click Configure Monitor to change the display mode select a monitor type and change the resolution refresh rate see Figure 9 Once you have made the changes you require click OK to accept the new configuration and dismiss the Configure Monitor dialog You are returned to the Wildcat Monitor tab NOTE See E...

Page 23: ...en select a resolution from the list of available resolutions 6 Click OK if the display is correct and you wish to keep the new settings 7 Click OK to accept the new display mode You must disable stereo mode when you no longer wish to view in stereo To do this follow the steps above and select Monoscopic Display from the Display Mode list box Enabling Multiview and Genlock The Wildcat 4210 video c...

Page 24: ...ultiview cables are detected 1 On each slave computer Go to Start Settings Control Panel Display Settings 2 If the computer is running Windows NT 4 0 the input cables will display as Detected under Multiview Information 3 If the computer is running Windows 2000 go to Advanced Intense 3D Monitor Multiview The input cables will display as Detected under Multiview Information To enable Genlock 1 Conn...

Page 25: ...the second monitor to the video card See Chapter 1 Setup for more information To enable dual monitors 1 Go to Start Settings Control Panel Display Settings Advanced Wildcat Configuration 2 Next to Maximum Number of Displays select 2 and then click Apply 3 When prompted click Yes to shut down the computer When the computer has shut down turn off power to the computer 4 Turn on power to the computer...

Page 26: ...20 3 Make changes to the items under Colors or Screen Area 4 Click OK NOTE Any changes made in the Advanced Properties dialog affects both monitors ...

Page 27: ...t to the primary port See Chapter 2 Setup for more information In Windows 2000 restart in Safe Mode and select a supported resolution and refresh rate In Windows NT use the Last Known Good option See Getting a Usable Video Resolution in this chapter Monitor does not support a selected resolution or refresh rate The selected settings are not compatible with your monitor and video card Reinstall the...

Page 28: ...n in this chapter There is no picture Computer was not shut down and powered off after selecting the dual monitor feature in Windows 2000 Shut down the computer and turn off power to it Then turn on power to the computer and let it restart Screen image defects appear Possible indication of a hardware problem Run diagnostics to check the graphics hardware Using Diagnostics Diagnostics utilities for...

Page 29: ...tion recorded by Windows NT To use the Last Known Good option 1 Restart the computer 2 Press the space bar when prompted to invoke the Last Known Good menu If this option fails to correct the video display problem restart the computer in VGA mode and reconfigure your display to 640 x 480 resolution 60 Hz refresh rate Then restart the computer in non VGA mode To restart in VGA mode 1 Restart the co...

Page 30: ...ase unit does not illuminate or if the BIOS beep codes indicate a failure see Getting Help in this chapter Getting Help If the troubleshooting procedures in this chapter do not resolve the problem please contact your computer vendor for technical assistance refer to your system documentation for instructions For information about your warranty see your computer s documentation ...

Page 31: ... video outputs Wildcat 4210 VIO BNC connector two 6 pin modular jacks 3 pin miniDIN stereo sync output internal VIO connector Wildcat 4210 VIO Requirements Expansion slots One AGP Pro 110 slot and one Wildcat 4210 VIO or two Wildcat 4210 adjacent and open PCI slots Power 85 W maximum 12 0 V 250 mA maximum 5 0 V 9 8 A maximum 3 3 V 10 A maximum 3D Performance Performance numbers reflect maximum har...

Page 32: ...152 75 Hz 1920 x 1200 75 Hz 1280 x 1024 60 Hz Stereo available 1280 x 960 60 Hz Stereo available Single display with SuperScene 1600 x 1200 85 Hz 1600 x 1280 76 Hz 1920 x 1080 85 Hz 1824 x 1128 75 Hz 1280 x 960 60 Hz Stereo available Dual display without SuperScene 1920 x 1440 60 Hz 1600 x 1280 76 Hz 2048 x 1152 75 Hz 1920 x 1200 75 Hz 1280 x 1024 60 Hz Stereo available 1280 x 960 60 Hz Stereo ava...

Page 33: ...duction for the location of the ports on the Wildcat 4210 and Wildcat 4210 VIO cards DVI I Out Ports Wildcat 4210 Only The primary and secondary digital video output ports are DVI I receptacles with 29 signal contacts as specified by the Digital Visual Interface specification Revision 1 0 These ports support pixel rates up to 112 MHz using the SII150 A PanelLink device from Silicon Image The ports...

Page 34: ...ed to an external timing source The port provides a periodic signal to the display system to lock vertical refresh rate Stereo Sync Out Port This port is a female 3 pin mini DIN connector The port provides connection to the emitter module for LCD shutter glasses or to other stereo shutter devices VIO Connector Wildcat 4210 VIO Only The internal VIO connector on a Wildcat 4210 VIO card provides a p...

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