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3D Systems, Inc.
DAY TWO - CUSTOMER TRAINING (continued)
Training Item
Teach periodic maintenance procedures
- Cleaning Debis Separator Filter
- Lubrication of Piston Screw
- Lubrication of Slow Axis
- Resetting the Maintenance Reminders in the 3DPrint Software
Confirm understanding of 3DPrint (customer sets up their own build using skills learned on day 1)
Teach Advanced 3DPrint Features
- Create Fixture
- Collision Detection and Layer view
- Edit in 3DEdit Pro (show customer how to access tutorial videos)
- Confirm understanding of build button and checking consumable levels
Run another large build
Introduce customer to 3DS Central website. Familiarize them with the following sections:
- ProJet 4500 User Manuals
- ProJet 4500 Firmware and Software Downloads
- Community Section; Best Practices, Webinars & Forum
Answer any remaining questions that the customer may have
DAY TWO - WRAPPING UP
Installation Item
Complete and submit the Installation Report on 3DS Central (activates warranty)
