3Com EtherLink III ISA 3C509B-TPC User Manual Download

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iii

ONTENTS

BOUT

HIS

UIDE

How to Use This Guide 1

Conventions 2

ETWORK

NTERFACE

ARD

NSTALLATION

Network Interface Card Overview 1-1

Before You Begin 1-2

Installing the NIC 1-3

Connecting to the Network 1-5

Link LED 1-7

ETUP

FOR

USTOM

NSTALLATION

Selecting the Type of Installation 2-1

Express Installation 2-1

Custom Installation 2-2

Multiple NIC Installations 2-2

Windows 95 Setup 2-2

Performing the Preinstallation Procedure 2-4

Configuring the NIC in a Plug and Play PC 2-5

Disabling Plug and Play on the NIC 2-7

Configuring the NIC 2-8

Windows NT Setup 2-10

NSTALLATION

IZARD

Custom Installation 3-1

Configuring the NIC 3-2

To Accept Configuration Settings 3-2

To Modify Configuration Settings 3-3

Testing the NIC and the Network Connection 3-3

Installing TCP/IP Under Windows 95 3-5

To Not Install TCP/IP 3-5

To Install TCP/IP 3-5

Book Page iii Friday, June 11, 1999 3:02 PM

Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com

Summary of Contents for EtherLink III ISA 3C509B-TPC

Page 1: ...ss underutilized and idle equipment along with credit for buybacks and trade ins Custom engineering so your equipment works exactly as you specify Critical and expedited services Leasing Rentals Demos...

Page 2: ...d User Guide A member of the 3Com EtherLink III family of network interface cards Part No 09 1310 000 Published January 1998 Book Page i Friday June 11 1999 3 02 PM Artisan Technology Group Quality In...

Page 3: ...Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You...

Page 4: ...2 2 Performing the Preinstallation Procedure 2 4 Configuring the NIC in a Plug and Play PC 2 5 Disabling Plug and Play on the NIC 2 7 Configuring the NIC 2 8 Windows NT Setup 2 10 3 3COM INSTALLATION...

Page 5: ...LLATION AND CONFIGURATION UNDER WINDOWS 3 X Installing NetWare Drivers for DOS Windows 3 1 and Windows for Workgroups 4 1 AutoLink Requirements 4 1 Running the AutoLink Install Program 4 1 Obtaining N...

Page 6: ...g from a Diskette 5 10 6 WINDOWS 3 X TROUBLESHOOTING Checklist 6 1 Diagnostic Testing Under Windows 3 x 6 1 Starting the DOS Configuration and Diagnostic Program 6 2 Running the Group 1 Tests 6 2 Runn...

Page 7: ...B 4 C CROSSOVER CABLE TROUBLESHOOTING TIPS Troubleshooting Hubs with Crossover Cable C 1 D TECHNICAL SUPPORT Support from Your Network Supplier D 1 Online Technical Services D 1 World Wide Web Site D...

Page 8: ...RMITY INDUSTRY CANADA CLASS B EMISSION COMPLIANCE STATEMENT AVIS DE CONFORMIT LA R GLEMENTATION D INDUSTRIE CANADA 3COM END USER SOFTWARE LICENSE AGREEMENT Book Page vii Friday June 11 1999 3 02 PM Ar...

Page 9: ...viii Book Page viii Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 10: ...IC Screen 2 10 2 11 Windows NT NIC Installation Overview 2 11 3 1 Selecting Custom Installation Screen 3 1 3 2 NIC Configuration Settings Screen 3 2 3 3 NIC Test Screen 3 3 3 4 Network Connection Test...

Page 11: ...Program 4 2 4 2 NIC Configuration Screen 4 5 6 1 Assembling a Loopback Plug 6 3 A 1 RJ 45 Connector Pin Assignments A 2 B 1 PACE Additional Ranges Tab B 1 B 2 PACE Advanced Options Tab B 2 C 1 Straigh...

Page 12: ...4 2 Network Driver Text File Names 4 3 4 3 Option Settings 4 8 5 1 3Com NIC Diagnostics Program Tab Screens 5 7 6 1 Diagnostic Programs 6 5 A 1 AUI Connector Pin Assignments A 2 A 2 Supported Cable Ty...

Page 13: ...Book Page xii Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 14: ...a release note is included the release note contains the latest information How to Use This Guide This table shows where to find specific information in this guide If you are looking for Turn to NIC v...

Page 15: ...ide you must type something and then press the Return or Enter key Do not press the Return or Enter key when an instruction simply says type Keyboard key names If you must press two or more keys simul...

Page 16: ...nect your ISA or EISA PC to an Ethernet network using up to three different types of media Figure 1 1 3C509B Network Interface Cards Each NIC has a light emitting diode LED called the link LED which i...

Page 17: ...e Connector Transceiver Maximum Network Segment 3C509B TPO Category 3 4 or 5 unshielded twisted pair 10BASE T RJ 45 On board 328 ft 100 m 3C509B TPC Category 3 4 or 5 unshielded twisted pair 10BASE T...

Page 18: ...ailable in your PC in which to install the NIC CAUTION Each NIC is packed in antistatic packaging to protect it during shipment Before handling the NIC touch the bare metal case of your PC While you a...

Page 19: ...iscard the backplate 5 Ensure that the shape and length of the edge connector on the NIC match the slot that you intend to use Figure 1 2 6 Carefully insert the NIC into the slot press firmly with ste...

Page 20: ...vers See Link LED in this chapter for more information Follow these steps to connect the RJ 45 port on the 3C509B TPO TPC TP and COMBO NICs to the network 1 Plug the RJ 45 connector on the twisted pai...

Page 21: ...d of the network cable to another PC or a 50 ohm terminator Go to Link LED later in this chapter Follow these steps to connect the AUI port Figure 1 5 on the 3C509B TP and COMBO NICs to the network 1...

Page 22: ...e LED states Table 1 2 NIC LED Interpretation If the NIC LED indicates a problem check the following 1 Ensure that your network hub and the network cable connecting to your EtherLink III NIC comply wi...

Page 23: ...Book Page 8 Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 24: ...ation Wizard are Express installation and Custom installation Express Installation Express installation the installation method that most typical Windows 95 users choose is fast and easy and requires...

Page 25: ...or future installations If you are installing the NIC in a Windows 95 PC that does not have a Plug and Play BIOS installed you must install the NIC using the Custom installation option Multiple NIC In...

Page 26: ...guide User guide Chapter 3 User guide Chapter 2 No Yes Disable Plug and Play on the NIC Run Add New Hardware Wizard Plug and Play BIOS installed Run preinstallation program Windows 95 Windows 95 dete...

Page 27: ...rs as shown in Figure 2 2 displaying a list of available IRQs Record these IRQs You need to verify that one of these available IRQs is assigned to the NIC when the NIC Configuration Settings screen Fi...

Page 28: ...on Configuring the NIC in a Plug and Play PC This section describes how to set up your system environment when installing the NIC in a Windows 95 PC that has a Plug and Play BIOS installed Follow thes...

Page 29: ...for the location of files on EtherDisk diskette 1 6 If it is not already displayed in the Copy files from entry box type a 7 Click OK Windows 95 copies the required files to your hard disk and builds...

Page 30: ...indows 95 taskbar and then click Run 4 Enter a pnpdsabl bat The DOS PNPDSABL screen appears as shown in Figure 2 6 Figure 2 6 DOS PNPDSABL Screen 5 Click the X in the upper right corner of the screen...

Page 31: ...New Hardware icon The Add New Hardware Wizard starts and displays the first screen 2 Click Next You are prompted to let Windows 95 search for your new hardware 3 Select No and then click Next The Add...

Page 32: ...The Select Device screen shown in Figure 2 9 appears with 3Com EtherLink III ISA 3C509 3C509b in ISA mode selected Figure 2 9 Select Device Screen 8 Click OK Windows 95 copies the required files and u...

Page 33: ...system resources If this address is assigned to a hardware device in your PC contact your network administrator before continuing The next step is to use the 3Com Installation Wizard to install NIC so...

Page 34: ...er 1 No Yes Install Microsoft Networking Is Microsoft Networking installed Install the NIC in your PC User guide Chapter 3 Windows NT 3Com Installation Wizard Custom installation User guide Chapter 3...

Page 35: ...ears in the entry box and then click OK The Select OEM Option screen appears 7 If not already selected select 3Com EtherLink III 3c509 ISA Adapter and click OK The 3Com EtherLink III 3c509 ISA Adapter...

Page 36: ...up procedure in Chapter 2 clicking Next starts the 3Com Installation Wizard In the last step of the Windows NT setup procedure in Chapter 2 clicking OK starts the 3Com Installation Wizard The first 3C...

Page 37: ...Address value shown in the list box under Current Value is the same value that you wrote down in Configuring the NIC in Chapter 2 Also make sure that the Interrupt Request Level value is one of the av...

Page 38: ...rrow to select an interrupt request level that matches one of the available IRQs that you wrote down in Performing the Preinstallation Procedure in Chapter 2 See Figure 2 2 5 When you have finished ch...

Page 39: ...se steps to test the network connection 1 Click Perform Network Connection Test to verify that the network is functioning correctly While the test is running a progress bar indicates test progress If...

Page 40: ...ant to install TCP IP 1 Select the No radio button 2 Click Next Go to the section Identifying Your PC on the Network later in this chapter To Install TCP IP Follow these steps to install and configure...

Page 41: ...tomatically radio button This option dynamically assigns a new IP address each time you connect to the network 2 Click Test IP Connection to test the DHCP server connection While the test is running a...

Page 42: ...en 6 Click Add New Gateway to add the new gateway configuration The gateway is listed in the Gateways list box 7 Click Test IP Connection to verify that the gateway connection is functioning While the...

Page 43: ...is choice gives you a new DNS address each time you log on to the network 2 Click Test DNS Connection to verify that the connection to the DNS server is functioning While the test is running a progres...

Page 44: ...ds 3 To configure a new server enter the new server address and then click Add New Server The new server appears in the Servers list box 4 Click Test DNS Connection to verify that the connection to th...

Page 45: ...vices on a network each one must be uniquely identified on the network This name identifies your PC on the network The name can have up to 15 characters Spaces are not allowed however you can use hyph...

Page 46: ...nd supporting multiple traffic priority levels When you click Next in the previous section the DynamicAccess Software Inquiry screen appears as shown in Figure 3 11 Figure 3 11 DynamicAccess Software...

Page 47: ...12 Figure 3 12 PACE Support Setup Screen 2 Select the Enable PACE Support radio button 3 Select the check box next to each application that you want to configure For advanced PACE features and configu...

Page 48: ...e 3 13 Figure 3 13 Repeat Last Installation Screen To Not Save Installation Settings Follow these steps if you do not want to save these configuration settings 1 Select the No radio button and then cl...

Page 49: ...creen appears as shown in Figure 3 14 Figure 3 14 Confirm Installation Settings Screen 2 Select the check boxes for tests that you want to run in future installations and then click Next The Save Inst...

Page 50: ...e drive You can use this diskette to perform future installations Otherwise enter the name of the drive for example C where you want to save the installation settings 4 Click Next The Installation Com...

Page 51: ...he System Settings Change dialog box appears prompting you to restart See Figure 3 17 Figure 3 17 System Settings Change Dialog Box 3 Click Yes You have successfully installed and configured the NIC u...

Page 52: ...Installation Wizard Windows NT then displays the Adapters tab of the Network screen as shown in Figure 3 18 Figure 3 18 Adapters Tab of the Network Screen The next step is to install and configure TC...

Page 53: ...pecify which method to use and if required provide an IP address for you to use To obtain an IP address automatically Follow these steps to install and configure TCP IP automatically a Select the Obta...

Page 54: ...c Click OK You are prompted to restart Windows NT d Click OK TCP IP is installed and configured Verify that all existing installed hardware devices are still working Typical devices to check include a...

Page 55: ...Book Page 20 Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 56: ...t software AutoLink creates a new AUTOEXEC BAT file and saves the old file as AUTOEXEC 3CM AutoLink also creates a new CONFIG SYS file and saves the old file as CONFIG 3CM AutoLink Requirements The Au...

Page 57: ...of all events occurring during the AutoLink installation and configuration process To display the file Enter type autolink log more To print the file Enter print autolink log To install the network dr...

Page 58: ...3 12 ETHERTSM NLM NBI31X NLM MSM31X NLM NetWare 4 11 4 1 ETHERTSM NLM NBI NLM MSM NLM Table 4 2 Network Driver Text File Names Network Operating System Text File Name Network Driver Name Banyan VINES...

Page 59: ...DOS 3 Insert EtherDisk diskette 2 in drive A 4 Run the installation program Enter a install The main menu is displayed as shown in Figure 4 1 5 Select Configuration and Diagnostic Program If you have...

Page 60: ...rect EISA PC settings You can configure an ISA NIC for EISA mode only if the NIC is installed in an EISA slot If you have configured an ISA NIC for an EISA PC the PROTOCOL INI file looks for the param...

Page 61: ...log box is displayed select Modify and press Enter The I O Base Address field is selected An I O Base Address dialog box appears 6 Use the arrow key to select EISA and press Enter The I O base address...

Page 62: ...th the Test menu bar item already selected 5 Select Install and press Enter 6 When the NIC Configuration dialog box appears select Modify and press Enter The I O Base Address field is selected An I O...

Page 63: ...network boot PROM To disable Plug and Play go to Disabling Plug and Play on the NIC in Chapter 2 Table 4 3 Option Settings Option Default Setting Supported Settings I O Base Address 300h 200h 210h 22...

Page 64: ...ess Tab to move to the Select button and press Enter 4 Press Tab to display the dialog box and then select the option that you want to change Press Enter 5 Use the arrow keys to scroll through the lis...

Page 65: ...Book Page 10 Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 66: ...er 2 and Chapter 3 If the problem persists go to related procedures in this chapter or refer to Appendix D Technical Support Resolving Hardware Conflicts in Windows 95 and Windows NT Follow these step...

Page 67: ...ISA Adapter 3 Select the Resources tab 4 Depending on the type of conflict that you have select either Input Output Range or Interrupt Request 5 Select the resource that you want to change IRQ or Inp...

Page 68: ...sure that the address that you assign matches the I O base address on the Adapters tab screen Follow these steps to verify the base addresses a Double click the My Computer icon double click the Cont...

Page 69: ...ork screen appears 2 Select the Adapters tab and then click Add The Select Network Adapter screen appears 3 Insert EtherDisk diskette 1 in drive A and then click Have Disk 4 If not already displayed t...

Page 70: ...ork card of this type is already installed 2 Click OK The 3Com EtherLink III 3c509 ISA Adapter Bus screen appears A message warns you to use the Network window to install multiple NICs 3 Click OK File...

Page 71: ...s NT Troubleshooting A comprehensive section on troubleshooting tips and techniques is provided in the online Help To access the online Help double click the 3Com icon in the taskbar tray go to the Su...

Page 72: ...times a minute Diagnostics The Diagnostics tab provides access to the 3Com NIC Diagnostics program that lets you test the 3C509B NIC or change configuration settings DynamicAccess The DynamicAccess ta...

Page 73: ...while connected to the network Follow these steps to run the Network test 1 Click Run Network Test The Network Connectivity Test screen is displayed 2 Click Start to begin the test The PC on the netw...

Page 74: ...operating system All 3C509B NIC software is removed from your PC Reinstalling NIC Software When an event such as a hard disk crash occurs the original configuration file written to the PC s hard disk...

Page 75: ...you want to use to reinstall the NIC 2 Click OK The 3Com Installation Wizard starts and displays the first screen 3 Click Install 3Com Installation Wizard screens appear sequentially displaying the se...

Page 76: ...ivers in Chapter 4 If the problem persists go to related procedures in this chapter or refer to Appendix D Technical Support Diagnostic Testing Under Windows 3 x The Configuration and Diagnostic Progr...

Page 77: ...guration and Diagnostic Program 1 Boot to DOS Use a DOS diskette 2 Insert EtherDisk diskette 2 in drive A 3 Run the installation program Enter a install The main menu is displayed as shown in Figure 4...

Page 78: ...ack plug at the transceiver connection on the NIC or running the test on an idle network A failure in this test usually indicates a cabling problem CAUTION Running the Group 2 test while connected to...

Page 79: ...e Group 1 and Group 2 tests a failure in the Group 3 test usually indicates a cabling hub or network problem CAUTION Do not use an active network to run the Group 3 test To run the Group 3 test on the...

Page 80: ...est is completed a Exit the program on the echo server b Exit the Configuration and Diagnostic Program Table 6 1 Diagnostic Programs Diagnostic Program Name NIC Installed in the Echo Server 3C503 EXE...

Page 81: ...nstallation For more information about a failed diagnostic test Select the test that failed in the Run Tests dialog box and press Enter Select the Zoom button and press Enter CAUTION If you intend to...

Page 82: ...thernet IEEE 802 3 industry standard for a 10 Mbps CSMA CD local area network Physical Dimensions Length 155 956 mm 6 14 in Height 100 330 mm 3 95 in TPO height 63 500 mm 2 50 in TPC height 77 470 mm...

Page 83: ...interface connector 8 7 RD 6 5 4 RD 3 TD 2 TD 1 8 Table A 1 AUI Connector Pin Assignments Pin Function Pin Function 1 Collision shield 9 Collision 2 Collision 10 Transmit 3 Transmit 11 Transmit shiel...

Page 84: ...used for any other purpose It must be dedicated to the link between the NIC and the network For complete cabling details refer to the IEEE 802 3 specification section 8 4 Coaxial Cables and Electrical...

Page 85: ...Book Page 4 Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 86: ...ecific range and protocol information The Additional Ranges tab is shown in Figure B 1 Figure B 1 PACE Additional Ranges Tab 1 To add PACE ranges place the cursor in the Range Start entry box and ente...

Page 87: ...x To remove a range select the range in the list box and click Remove Do one of the following To change advanced values click Advanced Options to display the Advanced Options tab on the 3Com PACE Supp...

Page 88: ...her people at a time The recommended setting is 16 Low Priority Ratio When PACE support is enabled high priority packets are always transmitted before low priority packets If a high priority applicati...

Page 89: ...imedia connection between a PACE enabled workstation and a non PACE workstation Disabling switch packet prioritization only affects the switch It does not change the behavior of the PACE driver in any...

Page 90: ...can go from TD to RD and TD to RD When you look at an RJ 45 connector from the front that is the opposite side from where the wires enter the connector pin 1 is identified on the right hand side when...

Page 91: ...a small network then either the existing cabling or the hub is failing With a correct crossover connection the LED lights With a straight through connection the LED does not light With a polarity mism...

Page 92: ...able If you are unable to contact your network supplier see the following section on how to contact 3Com 3Com provides easy access to technical support information through a variety of services This a...

Page 93: ...Call the telephone number nearest you Access by Digital Modem ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps To access 3ComBBS using ISDN use the following numbe...

Page 94: ...ting instructions on 3Com products 24 hours a day 7 days a week Call 3ComFacts using your Touch Tone telephone using one of these international access numbers Country Telephone Number Hong Kong 852 25...

Page 95: ...Book Page 4 Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 96: ...3 x 4 1 Windows 95 2 5 Windows for Workgroups 4 1 4 4 saving settings 3 15 TCP IP 3 6 3 17 connectors 1 2 conventions notice icons About This Guide 2 text About This Guide 2 crossover cable C 1 Custo...

Page 97: ...nterface A 1 testing the connection 3 4 network supplier support D 1 network test 5 8 NIC configuration changing 4 8 disabling Plug and Play 2 7 handling 1 3 installing the 1 3 link LED 1 7 reinstalli...

Page 98: ...icts 5 1 Windows 3 x 6 1 Windows for Workgroups 6 1 Windows NT 5 1 Windows 95 5 1 U uninstalling NIC software 5 8 URL D 2 W Web site 5 7 D 2 Windows 3 1 DOS drivers installing 4 1 NIC auto configure 4...

Page 99: ...Book Page 4 Friday June 11 1999 3 02 PM Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com...

Page 100: ...terrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compati...

Page 101: ...f the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference tha...

Page 102: ...t to the terms and restrictions set forth in this License Agreement You are not permitted to lease rent distribute or sublicense the Software or to use the Software in a time sharing arrangement or in...

Page 103: ...ov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you under this Lic...

Page 104: ...uipment Have surplus equipment taking up shelf space We ll give it a new home Learn more Visit us at artisantg com for more info on price quotes drivers technical specifications manuals and documentat...

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