3Com 3CRWE62092A User Manual Download Page 60

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firmware

PC Card

typical installation

14, 17, 47, 49, 51, 52,

upgrading

PC Card firmware

warranty, registration

Web browser requirements

Windows system tray, 3Com icon

wireless

association (connection)

7, 22, 23

clients, defined

wireless LAN

defined

ways to set up

wireless LAN service area

8, 27

WLAN Configuration Utility

WLAN launcher

buttons

starting

18, 25, 27, 31, 32, 33, 34

WLAN service area

defined

setting up

World Wide Web (WWW)

Summary of Contents for 3CRWE62092A

Page 1: ...om com http support 3com com warrantyregistration register pl 11 Mbps Wireless LAN PC Card User Guide Fully featured wireless local area networking made simple Version 2 0 3 Published December 2001 Version 2 0 3 1 ...

Page 2: ...u are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and ...

Page 3: ...allation 13 Install Files 13 Set Up the PC Card 14 Install Utilities 14 Windows NT Installation with Networking Installed 14 Installing Under Service Pack 4 15 Installing Under Service Pack 5 and Above 15 Install Files 15 Install CardWizard 16 Set Up the PC Card 17 Install Utilities 17 Confirming the Installation 18 Custom Installation Options 18 WLAN Service Area 18 Security Settings 18 Installin...

Page 4: ...ewing Configuration Information 34 5 TROUBLESHOOTING Diagnosing Problems 37 Using the Tools Window 39 Uninstalling the Card 39 Uninstalling Software Utilities 40 Updating PC Card Driver Software 40 Windows 95 Windows 98 and Windows 98 SE 40 Windows Millenium Edition Windows Me 41 Windows 2000 42 Windows NT 43 Upgrading PC Card Firmware 44 A WINDOWS NT INSTALLATION WITHOUT NETWORKING INSTALLED Inst...

Page 5: ...ne Technical Services 55 World Wide Web Site 55 3Com Knowledgebase Web Services 55 3Com FTP Site 55 Support from Your Network Supplier 56 Support from 3Com 56 Returning Products for Repair 58 REGULATORY COMPLIANCE INFORMATION ...

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Page 7: ...ed network device such as an Ethernet hub switch or router to give clients access to the wired network where they can share files and printers and gain access to the Internet Roaming If the office space is large you can set up multiple access points on the same network to increase coverage When a wireless client begins to lose the signal as it moves away from an access point it can reassociate sea...

Page 8: ...ne access point and several clients The clients can associate with the wireless network anywhere within the coverage area of the access point The access point is not connected to any other network segments For more complex requirements you can configure several access points as separate networks at the same site The access points use different network identifiers called wireless LAN service areas ...

Page 9: ... such as printing and Internet access Multiple access points can be connected to an existing LAN to provide complete wireless network coverage Wireless clients can roam seamlessly between different access points with the same WLAN service areas and remain associated with the larger network Product Registration and Support To register your product with 3Com go to the following Web page http support...

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Page 11: ...ick the General Tab to display the Windows 95 version information Version B also known as OSR 2 is identified as 4 00 950b n Windows 98 n Windows Millennium Edition Windows Me n Windows NT with Service Pack 4 or above n Windows 2000 Web Browser Internet Explorer version 4 required Internet Explorer version 5 5 recommended You can download Internet Explorer from www microsoft com PC Card 3Com 11 Mb...

Page 12: ...be retracted when not in use when you are inserting the card in your computer or when you are transporting the computer The figure at left below shows the PC Card installed with its antenna retracted The figure at right shows the antenna extended To get the best reception n Clear the area around the antenna of items that could block radio transmission such as metal objects electronic devices and c...

Page 13: ... in the CD ROM drive 2 In the Add New Hardware Wizard window click Next 3 Respond to the instructions in the next windows a When the driver location is confirmed click Next b Verify the driver name 3Com 3CRWE62092A Wireless LAN PC Card and click Next The installation program copies files from the 3Com CD and Windows operating system This copying process may take a few moments and the progress bar ...

Page 14: ...ftware utilities installed this box is unchecked 3 Click Finish to complete the PC Card setup and start the software utilities installation The 3Com 11 Mbps Wireless LAN Setup program starts Install Utilities 1 Read the Welcome page and click Next 2 Read the Software License Agreement and click Yes If you click No the installation stops 3 Select a destination folder for the software files and clic...

Page 15: ...stalling utilities Install Files 1 Make sure that the computer is running and the PC Card is inserted 2 Put the 3Com CD in the CD ROM drive If the 3Com 11 Mbps WLAN Menu appears click Exit 3 From the Windows Start menu select Settings Control Panel 4 In the Control Panel double click Network 5 Click the Adapters tab 6 In the Adapters tab click Add 7 In the Select Network Adapter window click Have ...

Page 16: ... CardWizard installed the installation stops 2 In the CardWizard window click Next 3 In the CardWizard welcome page click Next 4 Read the CardWizard Software License Agreement and click Yes 5 When prompted to remove the PC Card eject the card and click Yes 6 In the Select Type of Platform window select your computer type and click Next If your computer type is not listed select Other Notebook and ...

Page 17: ...e Setup program click OK 4 Run the Setup program a From the Windows Start menu select Run b In the Run dialog box enter a path to the Setup program on the 3Com CD For example d srsetup exe The 3Com 11 Mbps Wireless LAN Setup program starts Install Utilities 1 Read the Welcome page and click Next 2 Read the Software License Agreement and click Yes If you click No the installation stops 3 Select a d...

Page 18: ... or from the Windows Start menu select Start Programs 3Com 11 Mbps Wireless LAN 3Com WLAN Launcher For more information see Using the Wireless LAN Custom Installation Options If you want to set up a custom configuration during installation when the installation program asks for the Setup Type select Custom and click Next You can change the WLAN Service Area and Security settings WLAN Service Area ...

Page 19: ... Modify radio button and click Next 5 In the next window check the boxes next to the documents that you want to install and click Next A dialog box containing a document file name appears 6 Insert the 3Com CD 7 Browse to the path on the CD that contains the file name indicated in the dialog box and click OK You need Acrobat Reader to read the documentation in PDF format and a Web browser to read t...

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Page 21: ...and associates you to an access point Computer Displays the Ad Hoc Network Login window in which you can do the following n When you are associated with an access point you can end the access point association and start an ad hoc session n When you are associated with an ad hoc network you can start a new ad hoc session or edit the current ad hoc configuration Padlock Displays the Network Security...

Page 22: ...u from an ad hoc network session and reconnects you to an access point End AP Start Ad hoc Displays the Ad Hoc Network Login window where you can start or join an ad hoc network session Security Settings Displays the Network Security tab where you can set up security Tools Displays the Tools tab where you can run WLAN Launcher applications Show Ethernet Link Status Controls the Ethernet status dis...

Page 23: ...s shown If the access point is from another manufacturer no network icon is shown Search Status The green dotted line with a magnifying glass between the computer icon and the access point icon indicates that the client is currently searching for a network association with an access point The green dotted line with a magnifying glass between two computer icons indicates that the client is currentl...

Page 24: ...ed properly but there is no association between the computer and the access point An X on the cable connected to the access point indicates that the card is installed properly and there is a good association with the access point but there is a problem with the Ethernet connection to the access point If you do not have an Ethernet cable connected to the access point you can turn off the Ethernet s...

Page 25: ...tart menu Select Start Programs 3Com 11 Mbps Wireless LAN 3Com WLAN Launcher 2 In the 3Com WLAN Launcher click the Padlock or the Hammer icon to display the 3Com WLAN Configuration Utility window The tab that appears on top depends on the icon used to open the window The 3Com WLAN Configuration Utility window contains these tabs n Network Security See Changing Network and Security Settings and Set...

Page 26: ...system tray click the 3Com icon to display the 3Com WLAN Launcher If the 3Com WLAN Launcher is not already running you can start it from the Windows Start menu Select Start Programs 3Com 11 Mbps Wireless LAN 3Com WLAN Launcher 2 In the 3Com WLAN Launcher click the Hammer icon to display the Tools tab in 3Com WLAN Configuration Utility window The Tools tab contains these tools n Change Password Cha...

Page 27: ...oc See Setting up an Ad Hoc Network 4 If your selection requires encryption key settings click Encryption Key Settings and enter the encryption key settings in the next window Ask your network administrator for the encryption settings See 40 bit Shared Key Wi Fi Encryption Settings and 128 bit Shared Key WiFi Encryption Settings Network Settings Network settings determine the wireless network with...

Page 28: ...ween clients and access points follow these guidelines n The security setting on the client and the access points must match exactly n For 40 bit Shared Key Wi Fi security the encryption settings on the client and the access point must match exactly n For 128 bit Dynamic Security Link security the user name and password on the client and the access points must match exactly No Security Open System...

Page 29: ...ow select Specify Encryption String 4 Type the encryption string in the space provided 5 Click OK when finished To enter hexadecimal keys 1 In the Security Network window select 40 bit Shared Key Wi Fi from the Security setting list 2 Click Encryption Key Settings 3 In the next window select Specify Encryption Keys 4 Enter the key settings You must enter settings for all four keys 5 Click one of t...

Page 30: ...nk security can only be used with other 3Com 11 Mbps Wireless LAN clients and access points 1 Ask your network administrator for the user name and password 2 In the Security settings window select 128 bit Dynamic Security Link and click Next 3 In the Authentication Settings window type the user name and password in the spaces provided 4 Enter the password again to confirm it 5 Click Next when fini...

Page 31: ...automatically box 4 Click the Options tab 5 In the Options window check the Automatically release renew the IP address box 6 Click OK Setting up an Ad Hoc Network An ad hoc network is useful when you are out of the range of an access point or when you want to share files with others but not with the entire network When two or more clients are in ad hoc mode and within range of each other they can ...

Page 32: ...twork session must match For example TCP IP must be configured on the same subnet and NetBEUI must be configured with the same workgroup After a client has started an ad hoc network session other clients may join it as follows 1 In the Windows system tray click the 3Com icon to display the 3Com WLAN Launcher If the 3Com WLAN Launcher is not already running you can start it from the Windows Start m...

Page 33: ...is mode for example if your computer cannot detect its power source or if you want to improve performance by forcing continuous access even though you are using battery power Network Traffic Accelerator If only 3Com 11 Mbps Wireless LAN equipment is being used it is recommended that you turn this option on to increase the rate at which traffic is handled Automatically release renew the IP address ...

Page 34: ...ing Diagnostics The Diagnostics tool checks adapter presence network connection signal strength and link quality 1 In the Windows system tray click the 3Com icon to display the 3Com WLAN Launcher If the 3Com WLAN Launcher is not already running you can start it from the Windows Start menu Select Start Programs 3Com 11 Mbps Wireless LAN 3Com WLAN Launcher 2 In WLAN Launcher click the Hammer icon 3 ...

Page 35: ...e WLAN service area see Changing Network and Security Settings If the network type is Ad hoc this item does not appear in the list Channel Radio frequency RF channel Network Name If the network type is Ad hoc shows the name of the ad hoc network For information on ad hoc networks see Setting up an Ad Hoc Network If the network type is Access Point this item does not appear in the list Access Point...

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Page 37: ...ard looked for the drivers Remove the unknown device and repeat the installation procedure Make sure that you insert the 3Com CD when the installation calls for it and that you wait for it to come up to speed in the drive Installation program does not finish The driver fails to load There may be a resource conflict Use the Device Manager to resolve resource conflicts Select System from the Control...

Page 38: ...40 bit Shared Key Wi Fi Encryption Settings If you are associating with a 3Com AirConnect access point make sure that the Short RF Preamble parameter is disabled on both access points There is no network association when the computer becomes active again after being in sleep mode or after the PC Card is removed and reinserted Log out and log in again or restart the computer to restore the connecti...

Page 39: ...f the installation is unsuccessful your best course may be to completely uninstall the card and repeat the installation procedure 1 Make sure that you have exited any networking applications 2 Use the standard operating system procedure to remove the card driver The procedure for Windows Me Windows 98 and Windows 95 is shown below Refer to your Windows documentation for the exact procedure under W...

Page 40: ...en follow the procedure Windows 95 Windows 98 and Windows 98 SE 1 Turn on the power to the computer and start Windows 2 From the Windows Start menu select Settings then select Control Panel 3 Double click the System icon 4 Select the Device Manager tab 5 In the Device Manager Window expand the Network Adapters list 6 Select 3Com 3CRWE62092A and click Properties 7 Select the Driver tab and click Up...

Page 41: ...ts 14 Read the Welcome page and click Next 15 In the Setup Complete window click Finish 16 If you are prompted to restart your computer do so The software is now updated Windows Millenium Edition Windows Me 1 Turn on the power to the computer and start Windows 2 From the Windows Start menu select Settings then select Control Panel 3 Double click the System icon then select Device Manager 4 In the ...

Page 42: ...here you downloaded the software and click Continue 12 When the installation is finished click Finish The 3Com 11 Mbps Wireless LAN Setup window appears in which you specify the PC Card configuration 13 In the 3Com 11 Mbps Wireless LAN Client Setup window select Typical and click Next For the fastest installation it is recommended that you use the typical settings You can customize the configurati...

Page 43: ...tware and click Continue 8 Follow the prompts to update the driver 9 Restart the computer 10 If the 3Com WLAN Launcher is already running it is recommended that you exit it and end the PC Card service routine a In the Windows system tray right click the 3Com icon and select Exit b Press Ctrl Alt Delete to bring up the Close Program window c In the Close Program window select SR Services and click ...

Page 44: ...ry to receive the firmware upgrade file and click Save You can select any directory on the computer The firmware upgrade file downloads into the directory 9 Run the PC Card Upgrade utility a Make sure that the computer is plugged into an AC power source and that the PC Card is inserted b Double click the 3Com icon in the Windows system tray c In WLAN Launcher click the Hammer icon d In the Tools t...

Page 45: ...tion Refer to Installation Under Service Pack 5 and Above for detailed instructions Installation Under Service Pack 5 and Above The installation procedure consists of installing files and networking installing CardWizard setting up the PC Card and installing utilities Install Files and Networking 1 Make sure that the computer is running and the PC Card is inserted 2 Put the 3Com CD in the CD ROM d...

Page 46: ...ed Make sure that the correct path to your CD ROM drive appears in the entry box for example d and click Continue Instead of installing from the Windows NT CD if you have the Windows NT system files on your computer you can enter the path to the Windows NT installation files for example C i386 and click Continue The Setup window appears again 15 In the PC Card Setup window accept the default setti...

Page 47: ...ow you can specify the PC Card configuration 1 In the 3Com 11 Mbps Wireless LAN Client Setup window select Typical and click Next Typical configures the PC Card with the following default values WLAN Service Area Attach to any WLAN Service Area automatically Security Setting No security Open system If you want to customize the PC Card configuration for example to add security select Custom See Cus...

Page 48: ...e software Typical Installs the software and documentation Compact Installs the software but not documentation Custom Allows you to choose the components to install 5 Follow the directions in the Select Program Folder window and click Next 6 In the Desktop Icon Option window click Yes 7 In the next window if the option to restart the computer appears select it and click Finish If you had a service...

Page 49: ... select the IP Address tab and make sure the Obtain an IP address from a DHCP server option is activated 5 Click Yes then click OK 6 The PCMCIA Card Configuration Complete window appears Select Manufacturer 3Com Card type 3CRWE62092A Wireless PC Card then click OK 7 Reboot your notebook computer 8 When the 3Com 11 Mbps Wireless LAN Client Setup window appears select Typical and click Next Typical ...

Page 50: ...sions If you are running a version of Softex below 2 8 2 and have networking already installed use the following procedure 1 Insert the PC Card in your notebook 2 The PCMCIA Card Not Configured window appears Make sure the Manually install the driver for this card option is activated then click OK 3 The Select OEM Driver window appears From the list window select Network Adapter then click OK 4 Th...

Page 51: ...ireless LAN CD and going to the Tools and Utilities menu Click OK 16 Select Start Run then enter x setup exe where x is the drive letter of your CD ROM drive 17 When the 3Com 11Mbps WLAN menu appears select Tools and Utilities 18 Select Install the Utility Software and Documentation The files are downloaded 19 Read the Welcome page and click Next 20 Read the Software License Agreement and click Ye...

Page 52: ... 11 Mbps Wireless LAN Client Setup window appears select Typical and click Next Typical configures the PC Card with the following default values WLAN Service Area Attach to any WLAN Service Area automatically Security Setting No security Open system If you want to customize the PC Card configuration to add security for example select Custom See Custom Installation Options for details on custom set...

Page 53: ...ck box to activate it then click Next 6 Click Select from list then select Network Adapter Have Disk 7 Insert the 3Com 11 Mbps Wireless LAN CD in your CD ROM drive and enter x softex where x is the drive letter of your CD ROM drive Click OK 8 Select OEM Option and highlight 3Com 3CRWE62092A Wireless LAN PC Card in the list window Click OK then Next 9 Select Network Protocol and then select your ne...

Page 54: ...lowing prompt Please install the utility software by running Setup exe from the 3Com 11 Mbps Wireless LAN CD and going to the Tools and Utilities menu Click OK 23 Select Start Run then enter x setup exe where x is the drive letter of your CD ROM drive 24 When the 3Com 11Mbps WLAN menu appears select Tools and Utilities 25 Select Install the Utility Software and Documentation The files are download...

Page 55: ...as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services The 3Com Knowledgebase is a database of technical information to help you install upgrade configure or support 3Com products The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers This complimentary service whi...

Page 56: ...rt services To find out more about your support options call the 3Com technical telephone support phone number at the location nearest you When you contact 3Com for assistance have the following information ready n Product model name part number and serial number n A list of system hardware and software including revision levels n Diagnostic error messages n Details about recent configuration chan...

Page 57: ...mbourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 06800 12813 1800 553117 1800 9453794 800 8 79489 0800 3625 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 Latin America Brazil Mexico Puerto Rico Central and South America 0800 13 3266 ...

Page 58: ...bia Ecuador Mexico Paraguay Peru Uruguay Venezuela 0810 222 3266 511 241 1691 0800 133266 or 55 11 5643 2700 525 201 0004 562 240 6200 525 201 0004 525 201 0004 525 201 0004 525 201 0004 511 241 1691 525 201 0004 525 201 0004 none From the following countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel I...

Page 59: ... typical 14 17 47 49 51 52 54 installation media requirements 11 installing new firmware PC Card 44 Internet Protocol address defined 33 IP address defined 33 releasing and renewing 33 setting 31 33 L LAN wireless defined 7 ways to set up 8 launcher 21 buttons 21 starting 18 25 27 31 32 33 34 LED PC Card 38 N network ad hoc 7 8 31 association defined 22 association status 23 settings configuring 2...

Page 60: ...r requirements 11 Windows system tray 3Com icon 22 wireless association connection 7 22 23 clients defined 7 wireless LAN defined 7 ways to set up 8 wireless LAN service area 8 27 WLAN Configuration Utility 25 WLAN launcher 21 buttons 21 starting 18 25 27 31 32 33 34 WLAN service area defined 8 setting up 27 World Wide Web WWW 55 ...

Page 61: ...epared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 MANUFACTURER S DECLARATION OF CONFORMITY 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95054 8145 408 326 5000 Declares that the product Date 1 November 2000 Brand Name 3Com Corporation ...

Page 62: ...en tested and certified to these or other equivalent standards n UL Standard 1950 CSA C22 2 No 950 n IEC 60950 n EN 60950 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 Copyright 2001 3Com Corporation All rights reserved 3Com is a registered trademark of 3Com Corporation Version 2 0 3 1 Due to frequency restrictions the following 3Com products cannot be u...

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