Chapter 37 Troubleshooting
VMG1312-B10C User’s Guide
273
5
Reset the device to its factory defaults, and try to access the Device with the default IP address.
See
6
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Make sure you have logged out of any earlier management sessions using the same user account
even if they were through a different interface or using a different browser.
• Try to access the Device using another service, such as Telnet. If you can access the Device,
check the remote management settings and firewall rules to find out why the Device does not
respond to HTTP.
I can see the
Login
screen, but I cannot log in to the Device.
1
Make sure you have entered the password correctly. The default admin password is
1234
. The field
is case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the Device. Log
out of the Device in the other session, or ask the person who is logged in to log out.
3
Turn the Device off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
I cannot Telnet to the Device.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
Содержание VMG1312-B10C
Страница 4: ...Contents Overview VMG1312 B10C User s Guide 4 Diagnostic 265 Troubleshooting 271 ...
Страница 14: ...Table of Contents VMG1312 B10C User s Guide 14 ...
Страница 15: ...15 PART I User s Guide ...
Страница 16: ...16 ...
Страница 22: ...Chapter 1 Introducing the Device VMG1312 B10C User s Guide 22 ...
Страница 33: ...33 PART II Technical Reference ...
Страница 34: ...34 ...
Страница 64: ...Chapter 5 Broadband VMG1312 B10C User s Guide 64 ...
Страница 100: ...Chapter 6 Wireless VMG1312 B10C User s Guide 100 ...
Страница 124: ...Chapter 7 Home Networking VMG1312 B10C User s Guide 124 ...
Страница 166: ...Chapter 10 Network Address Translation NAT VMG1312 B10C User s Guide 166 ...
Страница 176: ...Chapter 12 Interface Group VMG1312 B10C User s Guide 176 ...
Страница 192: ...Chapter 14 Firewall VMG1312 B10C User s Guide 192 ...
Страница 198: ...Chapter 16 Parental Control VMG1312 B10C User s Guide 198 ...
Страница 208: ...Chapter 18 Certificates VMG1312 B10C User s Guide 208 ...
Страница 211: ...Chapter 19 VPN VMG1312 B10C User s Guide 211 Figure 121 IPSec VPN Add ...
Страница 224: ...Chapter 20 Log VMG1312 B10C User s Guide 224 ...
Страница 234: ...Chapter 24 IGMP Status VMG1312 B10C User s Guide 234 ...
Страница 238: ...Chapter 25 xDSL Statistics VMG1312 B10C User s Guide 238 ...
Страница 242: ...Chapter 27 User Account VMG1312 B10C User s Guide 242 ...
Страница 248: ...Chapter 30 TR 064 VMG1312 B10C User s Guide 248 ...
Страница 252: ...Chapter 31 Time Settings VMG1312 B10C User s Guide 252 ...
Страница 264: ...Chapter 35 Configuration VMG1312 B10C User s Guide 264 ...
Страница 270: ...Chapter 36 Diagnostic VMG1312 B10C User s Guide 270 ...
Страница 288: ...Appendix B Legal Information VMG1312 B10C User s Guide 288 ...