Chapter 37 Troubleshooting
VMG1312-B10C User’s Guide
272
5
If the problem continues, contact the vendor.
37.2 Device Access and Login
I forgot the IP address for the Device.
1
The default LAN IP address is 192.168.1.1.
2
If you changed the IP address and have forgotten it, you might get the IP address of the Device by
looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP address of the
Default
Gateway
might be the IP address of the Device (it depends on the network), so enter this IP
address in your Internet browser.
3
If this does not work, you have to reset the device to its factory defaults. See
.
I forgot the password.
1
The default admin password is
1234
.
2
If this does not work, you have to reset the device to its factory defaults. See
.
I cannot see or access the
Login
screen in the web configurator.
1
Make sure you are using the correct IP address.
• The default IP address is
192.168.1.1
.
• If you changed the IP address (
), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the Device.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See
.
3
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled.
4
If it is possible to log in from another interface, check the service control settings for HTTP and
HTTPS (
Maintenance > Remote MGMT
).
Содержание VMG1312-B10C
Страница 4: ...Contents Overview VMG1312 B10C User s Guide 4 Diagnostic 265 Troubleshooting 271 ...
Страница 14: ...Table of Contents VMG1312 B10C User s Guide 14 ...
Страница 15: ...15 PART I User s Guide ...
Страница 16: ...16 ...
Страница 22: ...Chapter 1 Introducing the Device VMG1312 B10C User s Guide 22 ...
Страница 33: ...33 PART II Technical Reference ...
Страница 34: ...34 ...
Страница 64: ...Chapter 5 Broadband VMG1312 B10C User s Guide 64 ...
Страница 100: ...Chapter 6 Wireless VMG1312 B10C User s Guide 100 ...
Страница 124: ...Chapter 7 Home Networking VMG1312 B10C User s Guide 124 ...
Страница 166: ...Chapter 10 Network Address Translation NAT VMG1312 B10C User s Guide 166 ...
Страница 176: ...Chapter 12 Interface Group VMG1312 B10C User s Guide 176 ...
Страница 192: ...Chapter 14 Firewall VMG1312 B10C User s Guide 192 ...
Страница 198: ...Chapter 16 Parental Control VMG1312 B10C User s Guide 198 ...
Страница 208: ...Chapter 18 Certificates VMG1312 B10C User s Guide 208 ...
Страница 211: ...Chapter 19 VPN VMG1312 B10C User s Guide 211 Figure 121 IPSec VPN Add ...
Страница 224: ...Chapter 20 Log VMG1312 B10C User s Guide 224 ...
Страница 234: ...Chapter 24 IGMP Status VMG1312 B10C User s Guide 234 ...
Страница 238: ...Chapter 25 xDSL Statistics VMG1312 B10C User s Guide 238 ...
Страница 242: ...Chapter 27 User Account VMG1312 B10C User s Guide 242 ...
Страница 248: ...Chapter 30 TR 064 VMG1312 B10C User s Guide 248 ...
Страница 252: ...Chapter 31 Time Settings VMG1312 B10C User s Guide 252 ...
Страница 264: ...Chapter 35 Configuration VMG1312 B10C User s Guide 264 ...
Страница 270: ...Chapter 36 Diagnostic VMG1312 B10C User s Guide 270 ...
Страница 288: ...Appendix B Legal Information VMG1312 B10C User s Guide 288 ...