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Chapter 33 Troubleshooting
P-873HNU(P)-51B User’s Guide
266
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide for hardware connections information and
for LED behaviors.
2
Make sure you entered your ISP account information correctly in the Network Settings >
Broadband screen. These fields are case-sensitive, so make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure that you enabled the wireless LAN in
the VDSL Router and your wireless client and that the wireless settings in the wireless client are the
same as the settings in the VDSL Router.
4
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide to
connect them again.
5
If the problem continues, contact your ISP.
I cannot access the Internet through a DSL connection.
1
Make sure you have the DSL port connected to a telephone jack (or the DSL or modem jack on a
splitter if you have one).
2
Make sure you configured a proper DSL WAN interface (Network Settings > Broadband screen)
with the Internet account information provided by your ISP and that it is enabled.
3
Check that the LAN interface you are connected to is in the same interface group as the DSL
connection (Network Settings > Interface Group).
4
If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in
the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server.
I cannot access the Internet through an Ethernet WAN connection.
1
Make sure you have the ETHERNET WAN port connected to a broadband modem or router in your
network.
2
Make sure you configured a proper Ethernet WAN interface (Network Settings > Broadband
screen) with the Internet account information provided by your ISP and that it is enabled.
3
Check that the LAN interface you are connected to is in the same interface group as the Ethernet
WAN connection (Network Settings > Interface Group).
4
If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in
the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server.
I cannot connect to the Internet using a second DSL connection.
Содержание P-873HNU-51B
Страница 4: ...Contents Overview P 873HNU P 51B User s Guide 4...
Страница 13: ...Table of Contents P 873HNU P 51B User s Guide 13 Appendix F Legal Information 329 Index 333...
Страница 14: ...Table of Contents P 873HNU P 51B User s Guide 14...
Страница 15: ...15 PART I User s Guide...
Страница 16: ...16...
Страница 32: ...Chapter 2 The Web Configurator P 873HNU P 51B User s Guide 32...
Страница 57: ...57 PART II Technical Reference...
Страница 58: ...58...
Страница 64: ...Chapter 5 Network Map and Status Screens P 873HNU P 51B User s Guide 64...
Страница 108: ...Chapter 7 Wireless P 873HNU P 51B User s Guide 108...
Страница 132: ...Chapter 9 Static Routing P 873HNU P 51B User s Guide 132...
Страница 152: ...Chapter 10 Quality of Service QoS P 873HNU P 51B User s Guide 152...
Страница 168: ...Chapter 11 Network Address Translation NAT P 873HNU P 51B User s Guide 168...
Страница 182: ...Chapter 13 IGMP P 873HNU P 51B User s Guide 182...
Страница 188: ...Chapter 14 Interface Group P 873HNU P 51B User s Guide 188...
Страница 202: ...Chapter 17 Parental Control P 873HNU P 51B User s Guide 202...
Страница 224: ...Chapter 22 Logs P 873HNU P 51B User s Guide 224...
Страница 234: ...Chapter 25 xDSL Statistics P 873HNU P 51B User s Guide 234...
Страница 238: ...Chapter 26 Users Configuration P 873HNU P 51B User s Guide 238...
Страница 244: ...Chapter 27 Remote Management P 873HNU P 51B User s Guide 244...
Страница 250: ...Chapter 29 Logs Setting P 873HNU P 51B User s Guide 250...
Страница 256: ...Chapter 31 Configuration P 873HNU P 51B User s Guide 256...
Страница 262: ...Chapter 32 Diagnostic P 873HNU P 51B User s Guide 262...
Страница 274: ...Chapter 34 Product Specifications P 873HNU P 51B User s Guide 274...
Страница 310: ...Appendix C Pop up Windows JavaScript and Java Permissions P 873HNU P 51B User s Guide 310...
Страница 324: ...Appendix D Wireless LANs P 873HNU P 51B User s Guide 324...