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NBG6604 User’s Guide
101
C
HA PTER
1 5
Tro ub le sho o ting
15.1 O ve rvie w
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
NBG6604 Access and Login
•
Internet Access
•
Resetting the NBG6604 to Its Factory Defaults
•
Wireless Connections
15.2 Po we r, Ha rdwa re C o nne c tio ns, a nd LEDs
The NBG6604 does not turn on. None of the LEDs turn on.
1
Make sure you are using the power adaptor or cord included with the NBG6604.
2
Make sure the power adaptor or cord is connected to the NBG6604 and plugged in to an appropriate
power source. Make sure the power source is turned on.
3
Disconnect and re-connect the power adaptor or cord to the NBG6604.
4
If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
Section 1.7 on page 10
.
2
Check the hardware connections. See the Quick Start Guide.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Disconnect and re-connect the power adaptor to the NBG6604.
5
If the problem continues, contact the vendor.