ZyWALL Series Internet Security Gateway
A-2
Troubleshooting
Problems with the LAN Interface
Chart A-2 Troubleshooting the LAN Interface
PROBLEM CORRECTIVE
ACTION
Check your Ethernet cable type and connections. Refer to the
Quick Start Guide
or
Compact Guide
for LAN connection instructions.
Cannot access
the ZyWALL
from the LAN.
Make sure the computer’s Ethernet adapter is installed and functioning properly.
Check the 10M/100M LAN LEDs on the front panel. One of these LEDs should be on. If
they are both off, check the cables between your ZyWALL and hub or the station.
Cannot ping
any computer
on the LAN.
Verify that the IP address and the subnet mask of the ZyWALL and the computers are
on the same subnet.
Problems with the DMZ Interface
The DMZ interface is not available on all models.
Chart A-3 Troubleshooting the DMZ Interface
PROBLEM CORRECTIVE
ACTION
Check your Ethernet cable type and connections. Refer to the
Quick Start Guide
or
Compact Guide
for DMZ connection instructions.
Make sure the Ethernet adapters on the LAN computer and the DMZ server are installed
and functioning properly.
Verify that the IP address of the DMZ port and the LAN port are on separate subnets.
Cannot
access
servers on the
DMZ from the
LAN.
Make sure that NAT is configured for your DMZ servers.
Check the 10M/100M DMZ LEDs on the front panel. One of these LEDs should be on. If
they are both off, check the cables between your ZyWALL and hub or the station.
Cannot ping
any computer
on the DMZ.
Verify that the IP address and the subnet mask of the ZyWALL and the servers are on
the same subnet.
Содержание Internet Security Gateway ZyWALL 100
Страница 1: ...ZyWALL 10W 30W 50 100 Internet Security Gateway User s Guide Version 3 62 February 2004 ...
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Страница 52: ...ZyWALL Series Internet Security Gateway 1 10 Getting to Know Your ZyWALL Figure 1 2 VPN Application ...
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Страница 103: ...DMZ and WAN III Part III DMZ and WAN This part covers configuration of the DMZ and WAN screens ...
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Страница 124: ...ZyWALL Series Internet Security Gateway 8 16 WAN Screens Figure 8 10 Dial Backup Setup ...
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Страница 217: ...VPN IPSec VI Part VI VPN IPSec This part provides information on how to configure Virtual Private Networks ...
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Страница 235: ...ZyWALL Series Internet Security Gateway VPN Screens 15 11 Figure 15 5 VPN IKE ...
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Страница 282: ...ZyWALL Series Internet Security Gateway 16 20 Certificates Figure 16 9 Trusted CA Details ...
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Страница 302: ...ZyWALL Series Internet Security Gateway 17 2 Authentication Server Figure 17 1 Local User Database ...
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Страница 351: ...Logs IX Part IX Logs This part provides information and instructions for the logs and reports ...
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Страница 356: ...ZyWALL Series Internet Security Gateway 20 4 Log Screens Figure 20 2 Log Settings ...
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Страница 365: ...Maintenance X Part X Maintenance This part covers the maintenance screens ...
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