FV806 Rev. A 09/07/21
Page 17
Trouble Shooting: Faucet (Ceramic Valve)
For further assistance with troubleshooting visit http://www.zurn.com
Problem
Possible Cause
Corrective Action
Faucet is non-responsive
No power.
Verify power provided by HW6
or ACA
Sensor and electronic connec-
tor cable has bent or broken
pins.
Check to see if pins are miss-
ing, bent, or broken. If yes,
then the electronic box needs
replaced
Sensor lens could have surface
damage, scratches, or deposit
build ups.
Inspect the sensor lens. May re-
quire cleaning with a damp cloth
or sensor replacement
Micro-processor has locked up. Disconnect power. Wait 10 sec-
onds. Reconnect power
Water does not stop
Sensor and electronic connec-
tor cable has bent or broken
pins.
Check to see if pins are miss-
ing, bent, or broken. If yes,
then the electronic box needs
replaced
Micro-processor has locked up. Disconnect power. Wait 10 sec-
onds. Reconnect power
Ghost Activation
Sensor lens could be obstructed
or environmental factors such
as highly reflective surfaces
and/or bright sunlight conditions
could be present.
Check/clean sensor lens of
any debris or buildup. Remove
reflective surfaces or adjust
lighting conditions if sunlight or
IR interference is a factor
Sensor faucet is leaking
underneath the sink or
counter
Mounting hardware is not tight-
ened sufficiently (faucet shank,
electronic box, supply hoses,
etc).
Check and ensure the nuts and
joints are tight and secure from
the supply stop all the way to
the faucet shank
Missing the gasket located in
the valve box nut where it as-
sembles to the faucet shank.
Make sure the water supply
stops are shut off. Check to en
-
sure the gasket is installed and
not damaged. If not installed,
install gasket. If gasket is dam-
aged, replace with new
Содержание PlumbSmart AquaSense Z6913-XL Series
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