FV806 Rev. A 09/07/21
Page 18
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Problem
Possible Cause
Corrective Action
Faucet is non-responsive Battery voltage low.
Change out batteries
Electronic box connector cable
has bent or broken pins.
Check to see if pins are missing, bent, or broken. If yes, then the
electronic box needs to be replaced
Sensor lens could have surface
damage, scratches, or deposit
build ups.
Inspect the sensor lens. May require cleaning with a damp cloth
or spout/sensor replacement
Sensor lens could be obstructed
by environmental factors such
as highly reflective surfaces or
bright lighting conditions.
If this is the case, then adjust the dip switch settings for sensor
sensitivity per the diagram on page 16 (switches 7 and 8). Direct
sunlight could effect unit operation. Do not allow direct sunlight
onto unit.
If one mode does not help try one of the following:
-switching 7 to Off to set the sensor to the lowest sensitivity level
(detection range may be less for all hand types).
-switching to alternate mode using switch 8; mode A or B depend-
ing on current configuration
Reset sensor after dip switch changes.
Faucet does not activate
after initial installation
Check if protective film was
removed from lens.
Check if protective film was removed from lens. If it was not, then
remove it.
Water does not stop
Electronic box connector cable
has bent or broken pins.
Check to see if pins are missing, bent, or broken. If yes, then the
electronic box needs to be replaced
Ghost Activation
Sensor lens could be obstructed
or environmental factors such as
highly reflective surfaces and/or
bright sunlight conditions could
be present.
Check/clean sensor lens of any debris or buildup and remove any
obstructions. If sunlight or IR interference is a factor, refer to page
16 “Sensor Sensitivity” and adjust faucet for Mode B operation.
Also, decreasing the sensitivity setting (switch 7) may help. If
possible/needed, adjust lighting conditions and/or remove nearby
reflective surfaces.
Reset sensor after dip switch changes.
Sensor faucet is leaking
underneath the sink or
counter
Mounting hardware is not tight-
ened sufficiently (faucet shank,
electronic box, supply hoses, etc).
Check and ensure the nuts and joints are tight and secure from
the supply stop all the way to the faucet shank
Missing the gasket located in the
valve box nut where it assembles
to the faucet shank.
Make sure the water supply stops are shut off. Check to ensure
the gasket is installed and not damaged. If not installed, install
gasket. If gasket is damaged, replace with new
Trouble Shooting: Faucet (Solenoid Valve)
Содержание PlumbSmart AquaSense Z6913-XL Series
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