ZURN PlumbSmart AquaSense Z6913-XL Series Скачать руководство пользователя страница 19

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FV806 Rev. A 09/07/21

Page 19

Problem

Corrective Action

“Device Not Communicating” posted in plumbSMART

Step 1

Verify LoRa Monitor electronics are plugged in / Verify batteries

installed in LoRa Monitor electronics and have sufficient charge

(whichever applies). Install new batteries, as needed. Alert on

product’s page in plumbSMART should clear within 1 hour or on

next faucet activation. (Refresh web page by clicking on reload

icon in the browser to clear the alert.)

Step 2

If problem still present, verify gateway is within range of LoRa

Monitor and functioning (see Gateway Troubleshooting section)

Step 3

If problem is still present, verify plumbSMART subscription

status on product page’s Details tab is listed as “Activated”

NETWORK:

Senet

SUBSCRIPTION STATUS:

Activated

LAST HEARD FROM:

07/14/2020, 04:29 PM CDT

If listed as “Deactivated”, contact Zurn Customer Service at

1.855.ONE.ZURN (1.855.663.9876) for assistance.

“Status – Good” posted in plumbSMART and faucet not

actuating

Step 1

Verify LoRa Monitor’s cables are connected to IR sensor

and Faucet actuator electronics. Restore proper electrical

connection, as needed.

Step 2

Test activate the faucet.

If problem persists, see Faucet Troubleshooting section in this

guide for other steps.

“Status – Good” posted in plumbSMART and faucet actuates but

usage event data not appearing in plumbSMART Charts

Step 1

Verify gateway is powered and LoRa Status LED is ON. If not,

apply power per Zurn Gateway Installation Guide or see

Gateway Troubleshooting section in this guide for other steps.

Step 2

If problem still present, verify plumbSMART subscription status

on product page’s Details tab listed as “Activated”

NETWORK:

Senet

SUBSCRIPTION STATUS:

Activated

LAST HEARD FROM:

07/14/2020, 04:29 PM CDT

If listed as “Deactivated”, contact Zurn Customer Service at

1.855.ONE.ZURN (1.855.663.9876) for assistance.

Step 3

If problem still present, the LoRa Monitor electronics may be

faulty. Contact Zurn Customer Service at 1.855.ONE.ZURN

(1.855.663.9876) for assistance with additional troubleshooting

steps and, if needed, unit replacement.

Trouble Shooting: LoRa Monitor (-W1/-W2)

For further assistance with troubleshooting, visit https://plumbsmart.zurn.com/app/training

Содержание PlumbSmart AquaSense Z6913-XL Series

Страница 1: ... the product for his intended use and the purchaser assumes all risk and liability whatever in connection therewith Where permitted by law the implied warranty of merchantabil ity is expressly excluded If the products sold hereunder are consumer products the implied warranty of merchantability is limited to a period of three years and shall be limited solely to the replacement of the defective goo...

Страница 2: ...This Page Intentionally Left Blank ...

Страница 3: ...15 XL W1 As Shown Endpoint W1 Only Y Cable W1 Only CWB DC Adapter Aerator and Key Electronics Box with Ceramic Valve Filter Base Gasket Spout Assembly Shank Mounting Kit Spout Assembly Studs not Shown Aerator and Key Electronics Box with Ceramic Valve Shank Mounting Kit Base Gasket Filter ...

Страница 4: ...k Mounting Kit Base Gasket Aerator and Key Electronics Box with Solenoid Filter Spout Assembly Batteries Batteries Filter Shank Mounting Kit Base Gasket Hydrogenerator Hydrogenerator Sensor Inline Connector Sensor Inline Connector Required Tools Adjustable Wrench Phillips Head Screwdriver 3 32 M3 Hex Key Wrenches Supplied Spout Assembly Studs not Shown ...

Страница 5: ...information refers to Zurn Smart Connected Products types W1 and W2 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference intended for use in non residential non domestic environments This equipment generates uses and can radiate rad...

Страница 6: ...ter supply line or pre tempered water supply line Installer Servicer should not use pipe dope or teflon thread sealant anywhere on this product most notably threads and connection points Care shall be taken when installing this product to prevent marring of any exposed or decorative surfaces Be sure the sink lavatory basin is clear from any objects upon making the sensor to electronics connection ...

Страница 7: ...result in debris clogging the inlets and or internal control and mixing valve of the faucet 1 Carefully screw aerator into spout using included tool Take care to not pinch blue o ring 3 Ensure that slot in plastic washer is facing forward Sensor cable should not pass through plastic mounting washer Spout Installation Instructions All Configurations Z6913 Z6915 Cover Plate Installation Instructions...

Страница 8: ...and AC adapter 3b Optional HW6 Hardwired 6V version Connect supplied inline connector and hardwire adapter When securing the CWB wires to the screw terminals on HW6 unit the BLACK WITH DASHED MARKINGS should be connected to the Positive terminal and the SOLID BLACK wire should be connected to the Negative terminal 4 Turn on water supply ies ACA CWB HW6 Endpoint Electronic Module Installation Instr...

Страница 9: ...nd or power converter 2 Use 18 AWG for interconnections B BL LA AC CK K W WH HIT ITE E S ST TR RI IP PE E F FA AU UC CE ET T F FA AU UC CE ET T F FA AU UC CE ET T B B L L U U E E G G R R E E E E N N Y Y E E L L L L O O W W F F R R A A M M E E S S A A F F E E T T Y Y GROUN GROUND D P6000 P6000 H H W W 6 6 W W I I R R I I N N G G I IN N V V A A C C L L I I NE NE B B L L A A C C K K N N E E U U T T R...

Страница 10: ...generator to shank and connect water line s 1 Connect hydrogenerator A downstream of electronics module B and filter C to bottom of electronics module B A C 7 Connect sensor inline connector to sensor cable from spout 3 Open battery module using supplied Allen wrench and install supplied alkaline batteries in the electronics module 5 Ensure sink is clear of tools debris and is in normal operating ...

Страница 11: ...in AC adapter to wall outlet 5 b Optional HW6 version Connect supplied inline connector and hardwire adapter When securing the CWB wires to the screw terminals on HW6 unit the BLACK WITH DASHED MARKINGS should be connected to the Positive terminal and the SOLID BLACK wire should be connected to the Negative terminal ACA BLUE GREEN YELLOW FRAME SAFETY GROUND P6000 HW6 WIRING IN VAC LINE BLACK NEUTR...

Страница 12: ...ailure of the sensor and or power converter 2 Use 18 AWG for interconnections B BL LA AC CK K W WH HIT ITE E S ST TR RI IP PE E F FA AU UC CE ET T F FA AU UC CE ET T F FA AU UC CE ET T B B L L U U E E G G R R E E E E N N Y Y E E L L L L O O W W F F R R A A M M E E S S A A F F E E T T Y Y GROUN GROUND D P6000 P6000 H H W W 6 6 W W I I R R I I N N G G I IN N V V A A C C L L I I NE NE B B L L A A C C...

Страница 13: ...er do not mix alkaline and lithium batteries together During servicing or changing of batteries wipe down monitor to ensure water does not enter the housing when the lid is opened Monitor Electronic Module Installation Instructions W2 B A 2 Connect sensor inline connector to electronics module and to the hydrogenerator C 1 Connect hydrogenerator A downstream of electronics module B connect the ele...

Страница 14: ...r attacking of chrome plating or decorative finishes ONLY use mildly warm soapy water and then wipe the device dry with a clean soft towel or cloth Upon cleaning other areas of the restroom be sure the sensor lenses are protected from other cleaning chemicals solvents to prevent potential damages to the sensor and or electronics Care and Cleaning Instructions All Configurations 8 Ensure that sink ...

Страница 15: ...gh as possible such as near the top of a wall Avoid obstructions Thick walls and reflective surfaces such as metal weaken the signal between the gateway and other devices The LoRa antenna is an omni directional antenna but for best results mount the device so the LoRa antenna is in a vertical position near the top of a wall We recommend conducting a site survey to test the signal strength in diffe...

Страница 16: ...ection performance related to the sink material shape finish The faucet sensor sensitivity is configured during pack out but the mode can be changed upon installation to optimize the performance within the sink Sensor sensitivity and sensor detection Modes A B may be tried for various lighting conditions sink materials and shape Switch 7 controls the sensitivity On default is normal sensitivity fo...

Страница 17: ... broken If yes then the electronic box needs replaced Micro processor has locked up Disconnect power Wait 10 sec onds Reconnect power Ghost Activation Sensor lens could be obstructed or environmental factors such as highly reflective surfaces and or bright sunlight conditions could be present Check clean sensor lens of any debris or buildup Remove reflective surfaces or adjust lighting conditions ...

Страница 18: ... Check if protective film was removed from lens Check if protective film was removed from lens If it was not then remove it Water does not stop Electronic box connector cable has bent or broken pins Check to see if pins are missing bent or broken If yes then the electronic box needs to be replaced Ghost Activation Sensor lens could be obstructed or environmental factors such as highly reflective s...

Страница 19: ...nitor s cables are connected to IR sensor and Faucet actuator electronics Restore proper electrical connection as needed Step 2 Test activate the faucet If problem persists see Faucet Troubleshooting section in this guide for other steps Status Good posted in plumbSMART and faucet actuates but usage event data not appearing in plumbSMART Charts Step 1 Verify gateway is powered and LoRa Status LED ...

Страница 20: ...lity IT administrator to modify port rules to allow Zurn gateway to access the internet via local router If gateway model is ETH LTE visually verify SIM card is installed in designated slot on the side of gateway If unit has a SIM card then disconnect ethernet cable and power cycle the gateway and wait for unit to initialize and connect LORA LED should turn ON solid after initialization Step 4 If ...

Страница 21: ...ons Filter and Mixing Valve Installation All Configurations Attach adapter or Braided Hose SSH here with MV and TMV 1 options Need to hold at pointed area by suitable wrench or by hand while applying torque to the supply hose nut Do not over torque the nut P6900 12BC Filter To Control Box SSH Option Supplied Adapter 3 8 Copper Tube By Others Mixing Valve MV ...

Страница 22: ...service solenoid use Phillips head screw driver to remove the screws on both sides of the electronics box With screws removed the electronics box can slide off and allow access to the solenoid for service Accessing the Solenoid W2 HYD ...

Страница 23: ...2 WEDGE Item 3 Mounting Kit P6900 43 Item 4 Ceramic Valve P6950 XL CV B L Item 5 Plug In Power Converter P6900 ACA Description Product No Item 6 CWB Pigtail P6900 CWB Item 7 Filter Kit P6900 120BC Item 8 Filter Screen P6900 MV 7 Item 9 Mixing Valve with Filter P6900 MV XL Item 10 Composite Mixing Valve Adapter P6900 MV ADAP Item 11 4 Cast Cover Plate w Gasket P6900 CP4 Item 12 8 Cast Cover Plate w...

Страница 24: ...ription Product No Item 5 Electronics Box with Solenoid P6950 XL B L V2 Item 6 4 Cast Cover Plate w Gasket P6900 CP4 Item 7 8 Cast Cover Plate w Gasket P6900 CP8 Item 8 Sensor Inline Connector P6950 XL DC Item 9 Filter Kit P6900 120BC Item 10 Filter Screen P6900 MV 7 Item 11 Mixing Valve with Filter P6900 MV XL Item 12 Composite Mixing Valve Adapter P6900 MV ADAP Item 13 Z6915 Mounting Stud Kit P6...

Страница 25: ... WEDGE Item 3 Mounting Kit P6900 43 Item 4 Ceramic Valve P6950 XL CV B L Items 5 8 Smart Connected Faucet Retrofit Kit P6900 RK W1 Description Product No Item 9 Filter Kit P6900 120BC Item 10 Filter Screen P6900 MV 7 Item 11 Mixing Valve with Filter P6900 MV XL Item 12 Composite Mixing Valve Adapter P6900 MV ADAP Item 13 4 Cast Cover Plate w Gasket P6900 CP4 Item 14 8 Cast Cover Plate w Gasket P69...

Страница 26: ...Solenoid P6950 XL B L V2 Item 6 Smart Connected Faucet Retrofit Kit P6900 RK W2 Item 7 4 Cast Cover Plate w Gasket P6900 CP4 Item 8 8 Cast Cover Plate w Gasket P6900 CP8 Description Product No Item 9 Filter Kit P6900 120BC Item 10 Filter Screen P6900 MV 7 Item 11 Mixing Valve with Filter P6900 MV XL Item 12 Composite Mixing Valve Adapter P6900 MV ADAP Item 13 Shank Connection Gasket P6900 SG Item ...

Страница 27: ...This Page Intentionally Left Blank ...

Страница 28: ...TRIES LLC 511 W Freshwater Way Milwaukee WI U S A 53204 Ph 1 855 ONE ZURN Fax 919 775 3541 In Canada ZURN INDUSTRIES LIMITED 7900 Goreway Drive Unit 10 Brampton Ontario L6T 5W6 Ph 905 405 8272 Fax 905 405 1292 Rev A Date 09 07 21 C N No 143900 Prod Dwg No FV806 ...

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