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ZIP2

Version 3.38.0

User’s Manual

Zultys Technologies

771 Vaqueros Avenue
Sunnyvale CA 94085-5327
USA

+1-408-328-0450

http://www.zultys.com

Содержание ZIP2

Страница 1: ...ZIP2 Version 3 38 0 User s Manual Zultys Technologies 771 Vaqueros Avenue Sunnyvale CA 94085 5327 USA 1 408 328 0450 http www zultys com...

Страница 2: ...and the associated software are the property of Zultys Technologies and all rights are reserved No part of this document may be photocopied reproduced stored in any computer format translated to anot...

Страница 3: ...Documentation Feedback 5 Chapter 2 Warranty Service and Support 7 2 1 Introduction 7 2 2 Warranty 7 2 2 1 General 7 2 2 2 Products Sold in the USA to USA Customers 7 2 2 3 Extended Warranty for Produ...

Страница 4: ...17 3 4 7 Correspondence 17 Chapter 4 Installation 19 4 1 Preparing the ZIP2 for Use 19 4 1 1 Handset 19 4 1 2 Power 19 4 1 3 Connecting to the Network 20 4 2 Power On 20 4 2 1 Quick Flash of LEDs at...

Страница 5: ...2 Using the Keypad 35 6 2 1 Numeral Keys 35 6 2 2 Special Purpose Keys 36 6 2 3 Keystroke Combinations 37 6 3 Handset and Speaker 37 6 3 1 Handset 37 6 3 2 Speaker 37 6 3 3 Volume Switches 37 6 4 LED...

Страница 6: ...ll 45 7 8 2 Other Party Terminates the Call 46 Appendix A Download and Configuration Utility 47 A 1 Introduction 47 A 1 1 Accessing the Download and Configuration Utility 47 A 1 2 Interface Structure...

Страница 7: ...arameters 64 B 4 3 SIP Configuration Parameters 67 B 4 4 SIP Extension Parameters 71 B 4 5 VLAN Configuration 74 B 4 6 Audio Configuration 76 B 4 7 Out of band Signalling Information 79 B 4 8 Localiza...

Страница 8: ...vi ZIP2 User s Manual...

Страница 9: ...com This manual on the ZIP2 can be used by a user who wants to understand in detail how features and functions of the phone operate End users who do not need the depth of information contained in this...

Страница 10: ...s all of the common functions of a business telephone set By using Session Initiation Protocol SIP for call control the ZIP2 is compatible with any standard SIP server Figure 1 1 displays a frontal vi...

Страница 11: ...he phone to suit your preferences what to do when you are convinced there is a problem Zultys Part Description 90 05200 White ZIP2 with ac power supply for N America Taiwan and Japan 90 05201 White ZI...

Страница 12: ...atory bodies Important This notice contains special information that should not be ignored Caution This notice calls attention to a condition or procedure which if not observed could result in damage...

Страница 13: ...6 Colophon This document was produced on personal computers using Adobe s FrameMaker for Windows The printed book is printed by an offset process The headings are set in Swiss 721 Bitstream s version...

Страница 14: ...6 ZIP2 User s Manual...

Страница 15: ...ducts as outlined below In the USA the purchaser is the end user For international sales the purchaser is Zultys distributor who has sold you the end user the product 2 2 2 Products Sold in the USA to...

Страница 16: ...n the date you received the product 2 2 2 4 Confirmation of Delivery Date If you request warranty Zultys may require proof of your date of purchase of the system You will need to provide Zultys with a...

Страница 17: ...or at a time when you no longer have coverage Contact your Zultys sales representative for current pricing 2 2 4 Products Sold Outside of the USA If you have purchased your product from a distributor...

Страница 18: ...or for verification of program errors For Licensed Materials that are supplied to you the word purchase or similar or derivative words used in this manual or on any purchase order is understood to mea...

Страница 19: ...overs your ZIP2 for a period of one year The software subscription entitles you to software updates that may include new or enhanced features problem fixes or both Zultys alone will determine in what...

Страница 20: ...you should contact them first about questions related to the product The reseller that sold the product to you has charged you money for this support and you should therefore expect that they will as...

Страница 21: ...that you think is wrong 2 When you call ensure you have your ZIP2 close by 3 Ensure that your surrounding area is quiet and that you can hear the technical support person 4 Zultys technical support c...

Страница 22: ...14 ZIP2 User s Manual...

Страница 23: ...the packing slip with your purchase order Ensure that there are no discrepancies and then install the ZIP2 as described in chapter 4 starting on page 19 Important If you suspect that there are discrep...

Страница 24: ...Zultys s products If you are unsure about the warranty of your merchandise call your local Zultys sales representative for clarification You must obtain an RMA before returning any merchandise to Zul...

Страница 25: ...rs and cushioning material similar to those originally used are available from Zultys If it is inconvenient to obtain supplies from Zultys use a strong double walled shipping carton Place about 70 mm...

Страница 26: ...18 ZIP2 User s Manual...

Страница 27: ...have a power switch Figure 4 1 displays the location of the DC In socket Important You should only use an ac adapter provided by Zultys If you are unable to obtain this use an adapter that has a dc o...

Страница 28: ...hat the power plug is fully inserted into the phone If the power plug is not fully inserted the LEDs may flash as normal but the phone will not be operational and you will not receive dial tone 4 2 2...

Страница 29: ...er settings DHCP is disabled IP Address is 168 192 1 100 5 2 1 DHCP Support The ZIP2 can automatically obtain its configuration from the DHCP server when the DHCP option is enabled 5 2 1 1 Activating...

Страница 30: ...er See section B 4 2 on page 64 5 3 Configuring the ZIP2 Phone The ZIP2 phone provides a web interface to its Download and Configuration Utility Through this utility you can modify the network paramet...

Страница 31: ...he TFTP server If you fix the name of the IP address the utility will expect you to enter all other parameters Most home firewalls and NATs provide their address as the TFTP server address in the DHCP...

Страница 32: ...ocol port number The default port for both TCP and UDP transports is 5060 which is the value recommended by the SIP specification Domain Name This is the domain name which will be used along with the...

Страница 33: ...information refer to Appendix C starting on page 85 Transport The ZIP2 supports UDP and TCP Phone Number This data entry box is not supported CallerID Name This is the Caller ID text that is sent by...

Страница 34: ...pport parameter enter the IP address or FQDN of the paging server enter the paging port select the codec used by the paging server in the appropriate data entry boxes 5 3 5 STUN The STUN protocol spec...

Страница 35: ...outside world To implement STUN specify the IP address or FQDN of the STUN server and the STUN port on the ToS DiffServ STUN panel as shown in figure 5 5 5 3 6 Configure other options The Download and...

Страница 36: ...on the panel Step 1 Enter the IP address of the TFTP server and the name of the file in the data entry box as shown in figure 5 7 Press the Start TFTP Download button Step 2 The download program gener...

Страница 37: ...rom the main menu then select Reset and execute Main Application and then press the Reset button 5 4 Updating Settings and Software After completing the initial configuration you can use the Download...

Страница 38: ...30 ZIP2 User s Manual Figure 5 9 Download Panel Downloader Mode Figure 5 10 Download Panel TFTP Download...

Страница 39: ...in menu bar option enter the desired configuration settings press the button at the bottom of the panel then Reset the phone To download new application code refer to section 5 3 8 on page 28 To reset...

Страница 40: ...2 on page 39 The ZIP2 will not play a dial tone if it cannot locate a DHCP server 2 Connect to the TFTP server The phone accesses the TFTP server to locate a configuration file that is common for all...

Страница 41: ...any phone calls 5 5 2 Boot up Process Variations Although the Default process provides the preferred implementation of the ZIP2 phone you can also disable the DHCP setting and set as constant such pa...

Страница 42: ...34 ZIP2 User s Manual...

Страница 43: ...switch permit you to have two simultaneous conversations These are referred to as two calls not two lines 6 1 1 First Call Appearance When you pick up the handset on an idle ZIP2 and make a call you a...

Страница 44: ...once then press the appropriate key to select the alternative function Important Do not press the Func key and another key simultaneously The ZIP2 can read only a single key being pressed at a time Th...

Страница 45: ...n the first call appearance and a call on the second call appearance press the Func key and then the key marked Toggle See chapter 7 starting on page 39 for detailed instructions on performing these o...

Страница 46: ...Manual The small yellow LED next to the speaker button indicates power on status and speaker mode The large red LED above the keypad indicates power on status incoming calls and the presence of voice...

Страница 47: ...peaker is inactive the phone turns off the LED The speaker allows you to listen to dialling signals without using the handset The speaker is not part of a speakerphone so you cannot conduct a conversa...

Страница 48: ...the DTMF tones to the handset or speaker as you type the digits 3 When you have finished entering all the digits do one of the following a Press the key b Wait two to six seconds after which time the...

Страница 49: ...you may hear busy tone 7 3 2 Far End Busy If the person you are calling is busy the phone either plays the busy tone for your country or the busy tone that is generated by the phone network at the far...

Страница 50: ...lling party terminates the call attempt or until your phone system alternatively routes the call 7 4 3 2 Do Not Disturb DND When the phone is in Do Not Disturb mode the ZIP2 immediately rejects any ca...

Страница 51: ...t want him or her to hear you press the Speaker button The phone disconnects the handset which includes the microphone input To resume a 2 way conversation press the Speaker button again When you plac...

Страница 52: ...ination does not work during a conference call 7 5 4 Transfer You can transfer a call you made to or a call you answered from another person inside or outside of the enterprise To transfer a call 1 En...

Страница 53: ...eaves the conference call the call appearance that was occupied by the leaving party becomes available If you drop out of the conference all other calls in the conference are terminated The Hold key d...

Страница 54: ...46 ZIP2 User s Manual 7 8 2 Other Party Terminates the Call When the person that you are talking with goes on hook your ZIP2 phone plays a busy signal until you go on hook...

Страница 55: ...e of the window Main menu bar options include Home LAN SIP CODEC System Download and Reset The secondary menu runs horizontally directly above the configuration parameters Secondary menu bar options d...

Страница 56: ...wnloader Code The Application Code provides all ZIP2 functions Updates to the ZIP2 phone almost always require an update to the application code Downloader Code Version The downloader code is the ZIP2...

Страница 57: ...to an Ethernet network The MAC address of a device is assigned when the device is manufactured Subnet Mask This indicates the ZIP2 phone s subnet mask Default Gateway This indicates the IP address of...

Страница 58: ...IP Address of the gateway DNS server and TFTP server along with the host and domain name of the network to which the phone connects TFTP Override Server Most home firewalls and NATs provide their add...

Страница 59: ...the time you press the Save SIP Settings button will be filled on the basis of information provided via DNS SRV Server Address This is either the IP address or the Fully Qualified Domain Name FQDN of...

Страница 60: ...once every 1800 seconds A 2 5 2 Gateway Settings Enter the following gateway settings as follows Dial Plan x T x x T x For more information refer to appendix starting on page 85 Transport The ZIP2 su...

Страница 61: ...t ietf sipping mwi 02 Support PRACK method with provisional response utility Implemented per RFC 3312 Encode SIP URI with user parameter Adds User Phone to SIP request URIs Send INVITE with Timer head...

Страница 62: ...figured values to the phone Settings do not take effect until you power cycle the phone or execute a Reset command see section A 2 16 on page 59 A 2 8 ToS DiffServ STUN This panel configures Layer 3 I...

Страница 63: ...a connection to the outside world To implement STUN specify the IP address or FQDN of the STUN server and the STUN port on the ToS DiffServ STUN panel as shown in figure A 8 A 2 9 VLAN The VoIP VLAN C...

Страница 64: ...m for playout A 2 10 3 Paging Support Paging support options allow the ZIP2 to play page announcements sent from the Paging server To enable paging on the phone select the Enable Paging Support parame...

Страница 65: ...ve Password button to save the configured values to the phone Settings do not take effect until you power cycle the phone or execute a Reset command see section A 2 16 on page 59 Figure A 10 Audio COD...

Страница 66: ...until you power cycle the phone or execute a Reset command see section A 2 16 on page 59 A 2 13 Ringer Tone The ZIP2 offers eight different ring tones to alert you of incoming calls To access the Ring...

Страница 67: ...e provides the software that operates the ZIP2 phone To load the application code onto the phone access the Download panel shown in figure A 15 by selecting Download from the main menu bar You can dow...

Страница 68: ...from the phone for a few seconds To reset the phone access the Reset panel shown in figure 4 by selecting Reset from the main menu then select Reset and execute Main Application and then press the Res...

Страница 69: ...ion File The common configuration file sets parameters on all phones within an enterprise that are to have the same values Parameters that are normally set within a common configuration file define th...

Страница 70: ...an example of parameter settings in a configuration file Parameter names and values are case sensitive and must be separated by white space space or tabs The name and value of a parameter must be on t...

Страница 71: ...ecifies password required to change the protected settings Valid passwords contain four to fifteen numeric 0 9 digits If not specified the phone is not password protected Default value is an empty str...

Страница 72: ...15 Valid settings are FQDN or IP address in dotted decimal notation Default value is an empty string section 5 3 2 on page 23 3 35 IF0DNSHOSTNAME Parameter is name of the FQDN of the host used for ma...

Страница 73: ...central management TFTP server at the company headquarters This option can be ignored on a local LAN only deployment B 4 2 2 Sample Configuration File Figure B 5 displays the Network Configuration se...

Страница 74: ...P2 IF0DHCP FIXED Fixed IP IF0IPADDRESS 10 1 1 50 IF0IPNETMASK 255 255 255 0 IF0IPGATEWAY 10 1 1 1 IF0DNS 10 1 10 5 IF0DOMAINNAME foo com IF0DNSHOSTNAME itsme foo com TFTPSERVER 10 1 10 1 Figure B 5 Sa...

Страница 75: ...enables backup SIP server registration NO disables backup SIP server registration Default value is YES section 5 3 3 1 on page 24 3 35 DIALPLAN If field is not empty the ZIP2 will attempt to match inp...

Страница 76: ...in dotted decimal notation or a FQDN If this field is left unspecified or the field is empty the phone will perform a DNS SRV lookup to discover the local SIP Proxy server for your DNS domain If the...

Страница 77: ...the phone will perform a DNS SRV lookup to find the SIP Proxy server for this domain B 4 3 2 Mandatory Parameter Settings Although the following parameters are properly set by the default values it is...

Страница 78: ...RIP 10 1 1 100 SIP Backup Proxy BACKUP_SERVERPORT 5060 SIP Backup server port number BACKUP_SERVERREGISTER YES Register with SIP backup server DIALPLAN x T x x T x local dial plan TRANSPORT_TYPE UDP U...

Страница 79: ...transmissions before phone switches to the backup proxy Valid settings range from 1 to 10 Default value is 6 section A 2 6 on page 53 3 35 SIP_REXMT_REQUEST Specifies number of unsuccessful retransmis...

Страница 80: ...tivity to a remote central SIP Server Setting a low number of retransmits for SIP requests transparently fails over to the local SIP Backup gateway in the event the WAN or other connection to the main...

Страница 81: ...r must be used in tandem with SIP Extensions retries BACKUP_SERVERIP 10 1 1 100 SIP Backup Proxy BACKUP_SERVERPORT 5060 SIP Backup server port number BACKUP_SERVERREGISTER YES Register with SIP backup...

Страница 82: ...Valid settings range from 0 to 7 Default value is an empty string section A 2 4 on page 50 3 35 IF0VLANTAG Defines the VLAN tag for all outgoing packets Valid settings range from 0 to 7 Default value...

Страница 83: ...IP Server host name or address Leave blank to search automatically via DNS SRV SERVERPORT 5060 SIP Server Port number DOMAINNAME zultys com Used as host part of SIP REGISTER AOR SERVERREGISTER YES Reg...

Страница 84: ...e 56 3 35 G711AON Specifies whether to offer G 711 A Law as the speech encoding method Default value is YES sectionA 2 10 1 on page 56 3 35 G711APACK Specifies the packetization interval for G 711 A L...

Страница 85: ...rvals are 10 20 30 40 50 60 70 80 90 and 100 msecs respectively Default value is 20 msecs sectionA 2 10 1 on page 56 3 35 PAGINGCODEC Specifies the Paging stream Codec the phone will accept G711U G 71...

Страница 86: ...DNS SRV SERVERPORT 5060 SIP Server Port number DOMAINNAME zultys com Used as host part of SIP REGISTER AOR SERVERREGISTER YES Register with SIP server G711UON YES G711UPACK 20 G711USS NO G711AON YES G...

Страница 87: ...ing is sent only at ABCD event changes such as a hook status change CONTINUOUS ABCD signalling is sent continuously for the duration of a state such as on hook and is not sent for the inverse of the s...

Страница 88: ...54 3 35 TELEVENTPAYLOAD Specifies the dynamic payload type codec designator to use for DTMF signalling This is an arbitrary number between 96 128 per RFC 1890 RTP payload spec Can cause interoperabili...

Страница 89: ...does not return NTP server DHCP option 42 Parameter value is an IP address in dotted decimal notation Default value is an empty string section A 2 12 on page 58 3 35 TIMEZONE Specifies the time zone...

Страница 90: ...4 section A 2 8 on page 54 3 35 RTP_TOS Configures DiffServ layer 3 QoS setting for RTP All voice packets RTP leaving the phone will have the ToS byte in the IP header set to this value Valid settings...

Страница 91: ...the string private section A 2 14 on page 59 3 35 TRAPHOSTCOMMUNITY Specifies the SNMP Trap community string Default value is an empty string section A 2 14 on page 59 3 35 TRAPHOSTIPADDRESS Parameter...

Страница 92: ...84 ZIP2 User s Manual...

Страница 93: ...r T t The timer is activated after a two second delay if all other elements of the dial plan are satisfied For instance a dial plan of xxxT xxxxx will immediately match 5 digits and will also match an...

Страница 94: ...dial string C 3 Sample Dial Plans The following sections provide examples of valid ZIP2 dial plans C 3 1 Simple Dial Plans 0T xxxxxxx Matches any seven digit string 5559876 or an operator on 0 2 4 8...

Страница 95: ...stitute of Electrical and Electronic Engineers IP Internet protocol LAN local area network MAC media access control MDI media dependent interface NTP network time protocol PBX private branch exchange...

Страница 96: ...88 ZIP2 User s Manual UDP user datagram protocol URI uniform resource identifier URL universal reference locator VLAN virtual local area network...

Страница 97: ...onfiguration 49 LAN status 48 localization 58 out of band signalling 54 reset 59 ringer tone 58 security 56 SIP configuration 51 SIP stack extensions 53 SNMP 59 ToS DiffServ 54 VLAN 50 VoIP VLAN 55 do...

Страница 98: ...r 24 SIP stack extensions 53 SNMP 59 SNMP configuration parameters 83 software license agreement 10 pre released 11 released 11 subscription 11 update 29 update subscription 11 software updating 29 sp...

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