Function Key
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2. Select the desired Line Key and select Group Listening in the Type field.
3. Click
to save the configuration.
Public Hold
The key can be configured as a public hold key. During a conversation, all members
belonging to that SLA group can use this key to hold and pick up with short press linekey
on another extension.
To configure the Public Hold via Phone interface
1. Tap Settings
→ Features→ DSS Keys→ Line Key2(for example) or Menu
Settings→ Features→ DSS Keys→ Line Key2(for example)
2. Tap
Type
to select the Public Hold in the Type field.
3. Tap
Save
to save the configuration.
To configure the Public Hold via Web interface
1. C
lick Function Keys→ Line Key.
2. Select the desired Line Key and select Public Hold in the Type field.
3. Click the
button to save the configuration.
Note:
Please contact the system administrator whether support this feature or not.
Private Hold
The key can be configured as a private hold key. During a conversation, all members
belonging to that particular SLA group can use this key to hold the call, but only the
initiator can resume the call with short press linekey.
