Call Features
36
Busy Lamp Field (BLF)
You can use the BLF (Busy Lamp Field) feature to monitor a specific extension number
whether the extension is busy or free.
1. When the extension you are monitoring is idle, the icon is steady green.
2. When the monitored extension is ringing, the icon is red, press the BLF key to pick the
phone up directly.
3. When the monitored extension is calling or in a conversation, the icon is steady red.
To configure a BLF key via Phone interface
1.
Tap Setting→ Features→ DSS Keys→ Line Key2(for example) or Menu
Settings→ Features→ DSS Keys→ Line Key2(for example).
2. Select the BLF in the Type field.
3. Enter the targeted Number in the Value field.
4. Select the Account ID.
5. Enter the Pickup Code.
6. Select Save to save the configuration
To configure a BLF key via Web interface
1.
Click Function Keys→ Line Key.
2. Select the desired Line Key and select BLF in the Type field.
3. Enter the monitored phone number in the Value field.
4. Select the Account
5. Fill in the Extension.
6. Click
to save the configuration.
Note:
This feature is not available on all servers. For more information, contact your
system administrator.
After setting the BLF key, do not need to restart the phone.
Visual Alert for BLF Pickup
If this option is on, when you use the BLF feature to monitor a specific phone whether it is
busy or free, you can see this message on the LCD, as shown in the following figure.
To configure Visual Alert for BLF Pickup via Web interface
1.
Click Setting→ Features→ Call Pickup→ Visual Alert for BLF Pickup
2. Select Enable or Disable for Visual Alert for BLF Pickup.