Zodiac FloPro e3, Инструкция по установке и эксплуатации

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H0538700. B - EN - 2015-09 7
5. Troubleshooting
5.1 Error codes
Number of
flashes
Malfunction Possible causes Solutions
1 User interface is
defective
• The user interface resets itself
constantly
• Check the electrical connections inside
the user interface housing.
• Replace the motor - interface assembly
if necessary.
2 Network sub-
voltage
• The network voltage has fallen
below 180VCA.
• The interface will reset when the
voltage rises over 209VCA again for at
least 6 seconds
3 Temperature • Motor temperature too high
(+100°C)
• Motor temperature too low
(-20°C)
• Wait until normal temperature conditions
return and restart the pump.
4 Surge activation • The surge protection has been
activated
• Check the electrical supply.
• Restart the pump.
5 Network
overvoltage
• The voltage exceeds 269VCA • The interface will reset when the
voltage returns to a normal value.
6 Motor shaft jammed • Motor start-up impossible
• The motor has stopped
• Break the pump circuit and check
that no debris is blocking the turbine
(remove the pre-filter screen).
• Check that there is no debris blocking
the rear fan.
7 Automatic
verification
• At least one of the automatic
tests failed on start-up or
during operation
• Break the pump circuit then reconnect it
to reset it.
8 Motor fault
• At least one of the phases is
disconnected
• Check the electrical connections inside
the user interface housing.
5.2 Equipment malfunction
Malfunction Possible causes Solutions
The water does not
circulate correctly
• Pre-filter screen and/or filter
blocked with dirt
• Valves incorrectly set
• Clean the pre-filter screen and/or the filter
• Set the valves
Air bubbles are present
in the pre-filter screen
• Air blocked in the circuit
• Swimming pool water level too
low
• Incorrect pre-filter cover seal
• Bleed the circuit
• Check the water level and top up if necessary
• Check that the cover and its seal are water-tight
There are air intakes • Couplings incorrectly tightened
• Coupling seals incorrectly
positioned or damaged
• Retighten the couplings
• Change the seals
There is no air in the
circuit but the pressure
is low
• Debris jammed in the pump • Remove the debris by hand by opening the cover and
removing the pre-filter screen
• If debris remains, you must dismantle the pump to
access the turbine
• Caution: these tasks must be carried out by a qualified
technician
There is no debris in the
pump but the pressure
is low
• The turbine and the pump
diffuser are worn
• Electrical problem
• Seal worn
• Have the turbine and the diffuser replaced by a
qualified technician
• Have the electrical installation checked by a qualified
technician
• Replace the seal
There is a water leak
between the motor and
the pump body
• Mechanical lining damaged or
defective
• Replace the mechanical lining
• Caution: these tasks must be carried out by a qualified
technician
The pump heats up and
switches off sometimes
• Poor air circulation around the
motor
• Poor electrical connections
• Current variations too high
• Check that the motor is ventilated enough to cool
down
• Check the electrical connections
• Have the electrical network checked by a qualified
technician
The pump does not
start
• No electrical supply to the pump
• The user interface cable is
damaged
• The "error" light flashes
• Check the electrical connections
• Check the condition of the user interface cable
• See § “5.1 Error codes”
There is no damage to
the user interface
• Cables damaged or poorly
connected in the user interface
housing
• Check the condition of the user interface cables