53
❽ Troubleshooti ng
• Before you contact your retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem conti nues, contact your retailer.
•
: Acti ons to be performed by a qualifi ed technician only
8.1 I Appliance behaviour
Informati on messages can be deleted by pressing
for 4 seconds.
Some messages require human interventi on and cannot be deleted.
8.1.1 Appliance WITHOUT pH Link module or Dual Link module
Message
Possible cause
Soluti on
"NO FLOW"
"CHECK PUMP"
(
“INFO”
indicator
lit during the
producti on ti mers)
•
Filter pump failure.
•
The fi lter and/or skimmer(s) are dirty.
•
By-pass valve(s) closed.
•
Disconnecti on or failure of the fl ow
switch.
•
Check the pump, the fi lter, the skimmer(s) and
the by-pass valve(s). Clean them if necessary.
•
Check the wire connecti ons (fl ow switch).
•
Check that the fl ow switch is working correctly
(replace it if necessary: contact the retailer)
.
"PROD. ERROR"
(
“INFO”
indicator
fl ashing)
•
Poor connecti on of the power supply
cord from the cell to the cell or inside the
appliance.
•
The cell plates are worn, scaled up or
broken.
•
Internal electronic problem in the
control box following an external electric
incident.
•
Switch off the appliance (
butt on) and
switch off the power supply to the control
box, then check the connecti ons for all cables
(mains power supply, cell, etc.).
•
Replace the cell.
•
Check the power supply board: contact
your
retailer)
.
"CONDUCTIVITY"
(
“SALTS”
indicator
lit)
•
For models with a temperature sensor,
this error can be caused by low water
conducti vity (low salt). If no temperature
sensor is present: this error may be
caused by a low water temperature or a
low salt level.
•
Low salt due to water loss or diluti on
(fi lter backwash, water renewal, rain,
leaks, etc.).
•
Can vary depending on the temperature
and age of the cell. The voltage across
the cell terminals varies in ti me.
•
The cell is worn, scaled up or broken.
•
Check the water temperature.
•
Check the conditi on of the cell plates.
•
Measure the salt concentrati on in the pool
water using a salt tester or a test strip, then
add salt to the pool to keep the level at 4 g/L
or 2 g/L depending on the model. If you do not
know the salt level or how to test it, contact
your retailer.
"OVERHEATING"
(
“INFO”
indicator
lit)
•
The temperature inside the control box is
too high, chlorinati on slows (>85 °C) then
stops (> 90 °C) if the temperature does
not fall back down in order to protect the
electric circuits.
•
If the box is installed outdoors, protect it from
direct sunlight.
•
Chlorinati on resumes automati cally once the
temperature has fallen back down.
•
Problem on the appliance.
"LOW WATER
TEMP."
(
"INFO"
indicator
lit, the temperature
displayed on
the screen fl ashes).
•
The water temperature measured by the
appliance's temperature sensor is less
than or equal to 10°C; producti on stops
in order to protect the cell.
•
Chlorinati on will automati cally resume at the
Low mode chlorinati on rate between 10 and
15°C.
•
Chlorinati on will automati cally resume
at the normal chlorinati on rate when the
temperature exceeds 15°C.
EN
