background image

5.  Troubleshooting

Description  of

fall

VDP03-B3  Kit  11

Kind  of

Video  

fall

Sound

Solution

5.  Use  the  test  cable  to  check  if  the  sound  is  normal.

2.  In  case  the  intercom  does  not  work  and  the  indicator  is  off,  please  determine  if  
the  power  supply  is  correct.  If  the  power  supply  is

black  screen

1.  Determine  if  the  noise  is  due  to  short  distance  testing  of  the  two  units.

3.  If  there  is  no  buzzer  on  the  outdoor  unit,  it  means  that  the  speaker  or  the  
motherboard  of  the  outdoor  unit  is  faulty.

1.  Check  if  the  cables  are  properly  connected.

The  display  

screen  is  

normally  on

1.  If  it  is  blank,  it  means  the  controller  board  needs  to  be  repaired  or  the  display  and  

controller  board  need  to  be  replaced.

3.  If  it  is  too  bright,  the  side  knob  controls  the  intercom  brightness,  color  and  sound  

respectively.  Any  user  can  choose  the  most  suitable  position  for  himself.

1.  First,  determine  if  the  screen  is  damaged,  and  it  will  need  to  be  replaced  if  damaged.

1.  First,  check  the  distance  between  the  mouth  of  the  speaker  and  the  microphone.

3.  Check  whether  the  cable  for  installation  is  too  thin  or  too  long.

Check  whether  the  connection  wires  of  various  colors  are  well  connected  and  

whether  the  indoor  unit  can  hear  the  sounds  from  the  outdoor  unit.

2.  If  the  display  is  normal,  the  controller  board  needs  to  be  repaired  or  replaced.

1.  If  there  is  tone  during  the  call?  The  motherboard  or  microphone  of  the  outdoor  unit  

needs  to  be  repaired  or  replaced  if  there  is  no  ringtone  or  intercom  sound.

2.  Check  if  the  volume  is  turned  to  the  maximum  level.

intercom  

noise

The  screen  with  

contrast  effects,  black  

and  white  and  too  
much  brightness

If  the  intercom  indicator  is  on,  it  means  the  display  screen  or  controller  board  is  

faulty  and  the  board  needs  to  be  repaired  or  replaced.

Anyone  in  the  
indoor  unit  cannot  

hear  what  is  said  in  
front  of  the  outdoor  

unit

1.  Check  whether  a  buzzer  can  be  heard  from  the  outdoor  unit  when  the  indoor  unit  is  

called,  the  sound  means  the  outdoor  unit  works  normally.

4.  Check  whether  the  original  power  supply  is  used.

blurry  screen

2.  If  you  cannot  hear  what  is  said,  but  you  can  hear  the  buzzer  on  the  outdoor  unit,  

it  means  that  the  motherboard  of  the  indoor  unit  or  the  microphone  is  faulty.

The  intercom  

sound  is  low

normal  and  the  black  screen  remains,  it  is  determined  that  the  motherboard  of  the  

indoor  unit  needs  to  be  repaired  or  replaced.

The  base  plate  of  the  indoor  unit  needs  to  be  repaired  or  replaced.

2.  If  the  screen  remains  blue  after  confirming  that  the  cables  are  connected  

correctly,  it  means  that  the  outdoor  camera  needs  to  be  replaced.

Anyone  at  the  
outdoor  unit  cannot  

hear  what  is  said  in  
front  of  the  indoor  

unit

2.  Verify  the  original  power  supply  is  used.

2.  If  it  is  black  and  white,  adjust  the  color  level  with  the  side  control.  The  controller  

board  needs  to  be  repaired  or  replaced  if  there  is  no  response.  The  color  controller  

may  be  faulty  if  the  colors  are  unstable  when  adjusted,  and  the  knob  or  motherboard  

needs  to  be  replaced.

3.  Check  if  the  cable  diameter  exceeds  the  specified  distance.

There  is  no  sound

2.  The  motherboard  of  the  indoor  unit  needs  to  be  repaired  or  replaced  if  there  is  no  
ringtone  or  intercom  sound  during  the  call.

1.  Check  if  the  intercom  indicator  of  the  indoor  unit  is  on.

Blue  screen

Machine Translated by Google

Содержание VDPO3-B3

Страница 1: ...Quick Installation Guide Videoportero VDP03 B3 Kit VDP03 B3 Kit A...

Страница 2: ...esidential Video Door Phone Instructions for Installation and Operation Please read the instructions carefully before use to ensure correct and proper operation Fast guide Machine Translated by Google...

Страница 3: ...used a maximum of four units can be connected to realize multi entry access Opening 1 Presentation of the Pro VDP03 B3 Kit 1 1 The product is a wired color video door entry system The system is made u...

Страница 4: ...ter ringtone volume setting In the standby mode of the indoor unit first press the button to turn on the screen and then press the button to turn off the doorbell and intercom without affecting the im...

Страница 5: ...ration 6 In indoor unit standby mode press button first and then button to unlock the door the display will turn off automatically in 90 seconds or it can be turned off by pressing button Approximatel...

Страница 6: ...d screws D Fix the indoor unit Figure 5 Drilling diameter about 1 5cm 1 Take the indoor unit and power supply Figure 6 4 Manual 2 Insert the power plug and 5 wire connector 1 Drill a hole drilling dia...

Страница 7: ...econds infrared night vision Indoor unit connector 4 Pins 4 Indoor unit parameters Salida DC15V 1200mA Talk Time Microphone nocturnal 800 Operating Temperature Microphone Connector for the electric lo...

Страница 8: ...ou must use a 12V access control power supply with control control When a visitor presses the call button on the outdoor unit they can communicate with the indoor unit A Installation and location of t...

Страница 9: ...ubber plug into the hole above rain cover outdoor unit 3 Fix the cover with screws Drilling diameter about 1 5cm 1 Take out the outdoor unit 2 Connect the 4 pin connector and the 2 pin connector 3 Pla...

Страница 10: ...Yellow Video Blue Audio RVV4 0 50 8 Manual 4 wire cable rain cover 1 Wiring requirements Feeding with rain cover Standby 1W Operating 2W 51 100m E Completing the installation 4 Indoor unit parameters...

Страница 11: ...n 60 cm Indoor Unit When connected with 1 or 4 indoor units the displays will be connected in series 2 The indoor unit power supply wiring can be placed with the intercom wiring in the same conduit Ou...

Страница 12: ...wiring 10 Manual lock connector Note For the operation of the access control power supply please refer to the operation manual of the power supply you purchased electromagnetic lock Figure 16 CONTR O...

Страница 13: ...ise The screen with contrast effects black and white and too much brightness If the intercom indicator is on it means the display screen or controller board is faulty and the board needs to be repaire...

Страница 14: ...e not accessories and need to be purchased by user The intercom is ok but you can t hear the ringtone for the call No answer after calling No response after pressing 3 If the display and wires are nor...

Страница 15: ...logo and brand are owned by ZKTeco CO LTD www zkteco mx ZKTeco may at any time and without prior notice make changes or improvements to products and services or stop their production or marketing www...

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