ZKTeco ProCapture-T, Руководство пользователя

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48 ProCapture-T & PRoRF-T User Manual
15 Troubleshooting

Fingerprint sensor is not able to read and verify the fingerprint effectively.

Check whether the finger is wet, or the fingerprint sensor is wet or dusty.

Clean the finger and the fingerprint sensor and try again.

If the finger is too dry, blow air onto it and try again.
 “Invalid time zone” is displayed after verification.
 Contact Administrator to check if the user has the privilege to gain access within that time
Schedule.

Verification succeeds but the user cannot open door.

Check whether the user privilege is set correctly.

Check whether the lock wiring is correct.

The Tamper Alarm rings.

Check whether the device and the back plate is fixed together; if not, the tamper switch on the
back of the device will be triggered and raises an alarm, will be shown on the top right
corner on the interface. Only when
[Speaker Alarm]
(
Access Control
>
Access Control Options
>
Speaker Alarm
) is
[ON]
will the speaker raise an alarm