ZKTeco LPRS2000, Руководство пользователя

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LPRS2000 Hybrid Recognition Integrated Machine User Manual 39
5 FAQs

Q: How do I do when the camera cannot be connected.
A: Check the label on the camera to check whether the internal IP address of the camera has been
changed; or check whether the host IP address of the management PC is in the same network
segment as the camera and whether IP addresses conflict with each other if they are in the same
network segment; or restore the factory settings of the camera.

Q: The login page is not properly displayed after a user logs in to the device.
A: Ensure that Microsoft Internet Explorer is of version 6.0 or later.

Q: No video is played after a user logs in to the real-time video page.
A: No control is installed. The real-time video can be played only after a control is downloaded and
installed.

Q: Two cameras are installed, a user can access the first camera successfully but cannot access
the second one.
A: The IP address is set to 192.168.1.88 for all cameras to facilitate commissioning. However, their MAC
addresses are different. The operating system caches the IP address and MAC address of the previous
network camera. As a result, the second network camera with the same IP address may not be
accessed.