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manual. ZKTeco reserves the right to add, delete, amend or modify the information contained in the manual from time to

time in the form of circulars, letters, notes, etc. for better operation and safety of the machine/unit/equipment. The said

additions or amendments are meant for improvement /better operations of the machine/unit/equipment and such

amendments shall not give any right to claim any compensation or damages under any circumstances.

ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-compliance

of the instructions contained in this manual (ii) in case of operation of the machine/unit/equipment beyond the rate

limits (iii) in case of operation of the machine and equipment in conditions different from the prescribed conditions of

the manual.

The product will be updated from time to time without prior notice. The latest operation procedures and relevant

documents are available on http://www.zkteco.com

If there is any issue related to the product, please contact us.

About the Company

ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product

offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access

controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including

battery-operated fingerprint and face-reader Door Locks. Our security solutions are multi-lingual and localized in

numerous different languages. At the ZKTeco state-of-the-art 700,000 square foot ISO9001-certified manufacturing

facility, we control manufacturing, product design, component assembly, and logistics/shipping, all under one roof.

Since 1998, the founders of ZKTeco have been determined for independent research and development of biometric

verification procedures and the productization of biometric verification SDK, which was initially widely applied in PC

security and identity authentication fields. With the continuous enhancement of the development and plenty of market

applications, the team has gradually constructed an identity authentication ecosystem and smart security ecosystem,

which are based on biometric verification techniques. With years of experience of the industrialization of biometric

verifications.

Содержание G3 Pro

Страница 1: ...USER MANUAL Applicable Model G3 Pro Version 1 0 Date February 2020 ...

Страница 2: ...derstood and followed the safety instructions contained in the manual In case of any conflict between terms and conditions of this manual and the contract specifications drawings instruction sheets or any other contract related documents the contract conditions documents shall prevail The contract specific conditions documents shall apply in priority ZKTeco offers no warranty guarantee or represen...

Страница 3: ...one of the world s largest manufacturer of RFID and Biometric Fingerprint Facial Finger vein readers Product offerings include Access Control readers and panels Near Far range Facial Recognition Cameras Elevator floor access controllers Turnstiles License Plate Recognition LPR gate controllers and Consumer products including battery operated fingerprint and face reader Door Locks Our security solu...

Страница 4: ... of G3 Pro For installation please refer to the Quick Start Guide of the product accordingly Features and parameters with are not available in all devices All photos shown are for illustration purpose only Photos in this manual may not be exactly consistent with the actual products ...

Страница 5: ...Password Verification 9 1 9 5 Card Verification 10 1 9 6 Combined Verification 10 2 Main Menu 12 3 Adding a User 14 3 1 Entering a User ID 14 3 2 Entering a User Name 14 3 3 Setting a User Role 14 3 4 Registering a Palm 15 3 5 Registering a Fingerprint 16 3 6 Registering a Face 16 3 7 Registering a Badge Number 17 3 8 Registering a Password 17 3 9 Registering a Photo 18 3 10 Setting the Access Con...

Страница 6: ...set to Factory Settings 35 7 7 USB Upgrade 35 8 Personalize Settings 36 8 1 User Interface Settings 36 8 2 Voice Settings 37 8 3 Bells Settings 37 8 3 1 Add a Bell 37 8 3 2 Edit a Bell 38 8 3 3 Delete a Bell 38 8 4 Punch States Settings 39 8 5 Shortcut Keys Settings 39 9 Data Mgt 41 9 1 Delete Data 41 9 2 Data Backup 42 9 3 Data Restoration 43 10 Access Control 44 10 1 Access Control Options Setti...

Страница 7: ...h 52 13 Print Settings 53 14 Short Messages 54 14 1 Add a New Short Message 54 14 2 Message Options 55 14 3 View the Public Messages and Personal Message 55 15 Work Code 56 15 1 Add a Work Code 56 15 2 All Work Codes List 57 15 3 Work Code Options 57 16 Autotest 58 17 System Information 59 Appendix 1 Printing Function 60 Appendix 2 Statement on the Right to Privacy 61 Appendix 3 Eco friendly Opera...

Страница 8: ...ce natural 1 2 Posture for Enrollment and Comparison During enrollment you need to move forward or backward to ensure that the face is displayed in the center of the screen Stay still until the registration succeeds The distance between a person and the device is recommended to be 0 5 meters applicable height range from 1 5 1 8 meters The distance can be adjusted based on the effect of facial imag...

Страница 9: ...Method for Enrolling Fingerprint It is recommended to use the index finger middle finger or ring finger to enroll fingerprint avoid using the thumb or little finger 1 Correct way to press the fingerprint Place the finger horizontally onto the fingerprint sensor the center of the fingerprint should be placed on that of the sensor Place your palm in the palm multi mode collection area such that the ...

Страница 10: ...ay compromise the use effect Smear or dust on the touch screen may affect the performance of the touch screen Therefore try to keep the screen clean and dust free 1 6 Initial Interface When the device is turned ON please press the power switch on the left side of the device and wait for a minute Initial interface as shown below will be displayed Note Attendance Status include Check In Check Out Br...

Страница 11: ... the device accesses the Internet W indicates that the current mobile network is WCDMA network over which the device accesses the Internet H indicates that the current mobile network is HSDPA network over which the device accesses the Internet T indicates that the current mobile network is TD SCDMA network over which the device accesses the Internet 1X indicates that the current mobile network is ...

Страница 12: ...tem returns to the main interface without saving registration user information modification or parameter settings 1 8 2 Soft Keypad Digital Keypad Content display area Return and Save Page Up and Page Down Note If the list does not have much content and the menu can be completely displayed when you press Page Down just once only the Page Down key is displayed here You can select an option by only ...

Страница 13: ...ingerprint Verification In 1 N fingerprint verification method a fingerprint collected by the sensor is verified with all the fingerprints stored in the device Tap for text rummage leftwards and rightwards Quitting keypad Text suggestion area Pinyin display area Clearing previous entry Confirming the entry and returning Space key Tap to switch to the English keypad Tap to switch to the number and ...

Страница 14: ...ng Fingerprint Verification Succeeds Verification Fails 1 1 Fingerprint Verification In 1 1 fingerprint verification method a fingerprint collected by the sensor is verified with the fingerprint corresponding to the entered user ID Note Adopt this mode only when it is difficult to recognize the finger Press on the screen to enter 1 1 Verify Mode 1 Enter your ID and tap OK 2 Press your fingerprint ...

Страница 15: ... the camera without your finger being placed at the fingerprint scanner and the device automatically performs detection in face verification mode Conduct comparison in the correct way on Verification passed the main interface 1 1 Facial Verification Compare the captured facial image with the facial image associated with the entered user ID Note If the device prompts No data registered after the us...

Страница 16: ...ly after entering your ID If you have registered in multiple verification modes the icons of registered verification modes are displayed as shown in the above figure with Password Fingerprint and Face displayed 1 9 4 Password Verification Under this verification method the entered password is verified with the password of the entered user ID Tap the 1 1 button on the main interface to enter 1 1 ve...

Страница 17: ...Card function is optional only products with a built in card module are equipped with card verification function Swipe the card above the card reader the card must be registered first Verification succeeds If the card is not registered Failed to verify is prompted 1 9 6 Combined Verification In order to meet the needs of some access control occasions with high security and in consideration of the ...

Страница 18: ... verification mode Place your face within the capture area of the camera and the device automatically performs detection in face verification mode 1 Face verification proceeds 2 The password entry interface pops up after verification passes Enter the password and tap OK 3 Face password verification succeeds 4 Face password verification fails Note The combination verification option is available on...

Страница 19: ...t the parameters of the lock This includes setting the parameters of the lock USB Manager To transfer data such as user data and attendance logs from the USB disk to the supporting software or other devices Attendance Search To search for the records stored in the device after successful verification Print To set printing information and functions if printer is connected to the device Short Messag...

Страница 20: ... set on the device identity authentication needs to be conducted by the administrator for menu access A user can access the menu only after successful identity authentication For device security purposes it is recommended to register an administrator when the device is used for the first time For specific operations refer section 3 3 Setting a User Role ...

Страница 21: ...racters For details refer section 1 8 2 Soft Keypad 3 3 Setting a User Role There are two types of Roles respectively granted to two types of users the User and Administrator User are only granted the rights of facial fingerprint or password verification Administrator are granted the access to the main menu for various operations apart from having all the privileges granted to User Note 1 By defau...

Страница 22: ...ccessing the main menu as the super administrator by face authentication Press on the main interface You can access the main menu interface directly after passing authentication 3 4 Registering a Palm Select a palm Place your face in front of the camera for authentication 1 Follow the voice and interface prompts to move back and forth to place your Palm within the green frame 2 The Palm registrati...

Страница 23: ...t another finger for fingerprint registration 3 6 Registering a Face 2 The face registration succeeds The fingerprint registration fails You need to register the fingerprint again If the device prompts Duplicated fingerprint this fingerprint has already been registered 1 Follow the voice and interface prompts to move back and forth to place your eyes within the green frame 1 Tap to select a finger...

Страница 24: ... 3 The system automatically returns to the New User interface Note If the badge has already been registered Error Badge already enrolled is prompted 1 Press your badge close underneath the fingerprint collector 2 The badge number registration succeeds 3 The system automatically returns to the New User interface If a duplicate face is registered the system prompts Duplicated Face ...

Страница 25: ...etting the Access Control Rights You can set which group a user belongs to access verification mode whether to register a duress fingerprint and whether to use the group time period By default the unlocking permission is granted to newly enrolled users Tap Access Control Role 3 10 1 Access Group Access Group Select the belonged group By default a newly enrolled user belong to group one Tap Access ...

Страница 26: ...he device is specially specified as a duress fingerprint In any case a duress alarm is generated when a fingerprint matches a duress fingerprint After a duress fingerprint is cancelled the fingerprint is not deleted and the corresponding finger can still be used for normal comparison Tap Duress Fingerprint 1 Select a duress fingerprint 2 The selection succeeds Tap the Return button 3 The system re...

Страница 27: ... Period 1 2 Enter the time period number and tap OK Note After the above data is registered tap to return to the New User interface To modify the registered data tap the corresponding menu for re registration To save the registered data tap If the menu is left unattended within the timeout period the system returns to the main interface and the registered information is not saved Note A total of 5...

Страница 28: ... Note The retrieval keyword can be ID surname given name or full name 4 2 Editing a User Choose a user from the list and tap Edit The Edit User interface is displayed Note The operation of editing a user is the same as that of adding a user except that the user ID cannot be modified in editing a user Tap the search bar on user list and enter the retrieval keyword The system automatically finds the...

Страница 29: ... is deleted the super administrator becomes a common user without super administrator privileges any more 4 4 User Display Style Select the user information to be deleted and tap OK The user is deleted successfully and no longer displayed in the list 3 The above figure shows all users in the Multiple Line style 4 The above figure shows all users in the Mixed Line style 1 Tap Display Style on user ...

Страница 30: ...he main menu is on the left and its sub menus on the right You only need to select the features in sub menus If no super administrator is registered in the device the following interface prompt appears after you tap Enable Defined Role 5 Tap Define User Role to assign privileges to the role 1 Tap any item to set a defined role 2 Tap Enable Defined Role to enable this defined role 3 Tap name to ent...

Страница 31: ...tuation Subnet Mask The factory default value is 255 255 255 0 please adjust them according to the actual network situation Gateway The factory default value is 0 0 0 0 please adjust them according to the actual network situation DNS The factory default value is 0 0 0 0 please adjust them according to the actual network situation TCP COMM Port The factory default value is 4370 please adjust them a...

Страница 32: ...cation distance is short when the communication distance is long choosing a lower baud rate would be more reliable Note If an RS485 serial port is used for communication with the device the baud rate of the serial port should not be 9600 bps 6 3 PC Connection To improve security of data a Comm Key to enable communication between the device and PC needs to be set If a Comm Key is set in the device ...

Страница 33: ... to detect whether the terminal is online When the terminal is offline the device automatically performs dial up connection again Therefore when setting the heartbeat server ensure that the heartbeat server can be pinged and remain online stably for a long term Note Generally the customer can set the heartbeat server address as the ADMS server address Details To view the information about mobile n...

Страница 34: ... device mould or externally connected to enable data transmission via Wi Fi and establish a wireless network environment Wi Fi is enabled in the system by default If the Wi Fi network does not need to be used you can tap the button to disable Wi Fi 3 Connecting 1 When Wi Fi is enabled tap the searched network 2 Tap the password entry text box to enter the password and tap Connect to Wi Fi OK 4 The...

Страница 35: ...ch involves allocating dynamic IP addresses to network clients IP Address IP address of the Wi Fi network Subnet Mask Subnet mask of the Wi Fi network Gateway Address Gateway address of the Wi Fi network Menu Item Description Enable Domain Name When this function is enabled the domain name mode http will be used such as http www XXX com XXX denotes the domain name when this mode is turned ON when ...

Страница 36: ...tput value of failed user verification The output format depends on the Wiegand Format setting The default value ranges from 0 to 65535 Site Code It is similar to device ID except that it can be set manually and repeatable with different devices The default value ranges from 0 to 256 Pulse Width us The width of pulse sent by Wiegand The default value is 100 microseconds which can be adjusted withi...

Страница 37: ...CO Consists of 36 bits of binary code The 1st bit is the even parity bit of the 2nd to 18th bits while the 36th bit is the odd parity bit of the 19th to 35th bits The 2nd to 19th bits are the device code and the 20th to 35th bits are the card number Wiegand37 OMMMMSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCE Consists of 37 bits of binary code The 1st bit is the odd parity bit of the 2nd to 18th bits while the...

Страница 38: ...et Date 2 Press Page Up and Page Down to set the year month and day and then press Confirm OK 3 Tap Set Time on the Date Time interface and press Page Up and Page Down to set the hour minute and second 4 Tap 24 Hour Time to choose whether to enable this format 6 Tap Daylight Saving Time to choose whether to enable the daylight saving time 5 Tap Date Format on the Date Time interface to select the ...

Страница 39: ...o be displayed when a user passes verification Turn it ON to display user photo and OFF to disable it Alphanumeric User ID Whether to support letters in employee ID Attendance Log Alert When the remaining storage is smaller than the set value the device will automatically alert users to the remaining storage information It can be disabled or set to a value ranged from 1 to 9999 Cyclic Delete ATT D...

Страница 40: ... can the verification succeed The valid value range is 80 120 with larger threshold leading to lower misjudgment rate and higher rejection rate and vice versa Face enrollment threshold In face registration 1 N comparison is used to determine whether the user has already registered The device will match the similarity between the current face and the registered face template When the similarity is ...

Страница 41: ...umid making it hard to identify the fingerprint you can set the level to Low 1 1 Retry Times 1 1 Retry Times In 1 1 Verification or Password Verification users might forget the registered fingerprint or password or press the finger improperly To reduce the process of re entering user ID retry is allowed Fingerprint Image To set whether to display the fingerprint image on the screen in registration...

Страница 42: ... Settings Reset data such as communication settings and system settings to factory settings Tap Reset on the System interface Press OK to finish the reset setting 7 7 USB Upgrade With this option the device firmware can be upgraded by using the upgrade file in a USB disk Before conducting this operation ensure that the USB disk is properly inserted into the device and contains the correct upgrade ...

Страница 43: ...ether to lock the power key When this function is enabled pressing the power key does not work When this function is disabled the system shuts down after you press the power key for three seconds Menu Screen Timeout s When there is no operation in the menu interface and the time exceeds the set value the device will automatically exit to the initial interface You can disable it or set the value to...

Страница 44: ...on the Personalize interface 8 3 Bells Settings Many companies choose to use bell to signify on duty and off duty time When reaching the scheduled time for bell the device will play the selected ringtone automatically until the ringing duration is passed 8 3 1 Add a Bell Tap Bell Schedules on the Personalize interface 1 Tap New Bell Schedule 2 Tap Bell Status to enable the bell status 3 Set Bell T...

Страница 45: ...es interface tap the bell item to be edited Tap Edit 8 3 3 Delete a Bell On the All Bell Schedules interface tap a bell item to be deleted Tap Delete and select Yes to delete the bell The bell is deleted successfully The editing method is the same as that of a new bell and not described here 7 Return to the Bell Schedules interface and tap All Bell Schedules ...

Страница 46: ...ll display the auto switching punch state key meanwhile supports manually switching punch state key After timeout the manually switching punch state key will become auto switching punch state key Manual Fixed Mode After punch state key is manually switched the punch state key will remain unchanged until being manually switched next time Fixed Mode Only the fixed punch state key will be shown and i...

Страница 47: ...ing function for this touch key 6 Set the state key name 7 Customize and enter a name 9 Tap the main interface to show the shortcut menu Tap the attendance state to make a switch Tap the function to rapidly access the function settings Tap F1 New User to rapidly access this menu ...

Страница 48: ...vice which means the photos taken after failed verifications Delete All Data To delete all user information fingerprints and attendance logs etc Delete Admin Role To make all Administrators become Normal Users Delete Access Control To delete all access data Delete User Photo To delete all user photo in the device Delete Wallpaper To delete all wallpapers in the device Delete Screen Savers To delet...

Страница 49: ...ation data to the U disk Tap Backup Data on the Data Mgt interface 1 Select Backup to USB Disk 2 Tap Backup Content 3 Select the content to be backed up 4 Make a backup remark This step is optional 5 Tap Backup Start and the backup succeeds When you choose to save data in a USB disk ensure that the USB disk is properly plugged into the device ...

Страница 50: ...the Data Mgt interface 1 Tap Restore from USB Disk 2 Tap Content 3 Select the data content to be restored When you choose to save data to a USB disk ensure that the USB disk is properly plugged into the device and contains corresponding data to be restored 4 Tap start restore and select yes to confirm restoration ...

Страница 51: ...ode alarm will be triggered The time period is the Door Sensor Delay value ranges from 1 to 255 seconds Door Sensor Type It includes Normally Open Normally Closed and No No means door sensor is not in use Normally Open means the door is opened when electricity is on Normally Closed means the door is closed when electricity is on Door Alarm Delay s When the state of the door sensor is inconsistent ...

Страница 52: ...et Access Setting To restore access control parameters Note After setting NC Time Period please lock the door well otherwise alarm might be triggered during NC Time Period 10 2 Time Schedule Settings Time Schedule is the minimum time unit of access control settings at most 50 Time Schedules can be set for the system Each Time Schedule consists of 7 time sections a week and each time section is the...

Страница 53: ...festivals which applies to all staff can be set If the access control time on holidays and festivals is set the opening period of time on holidays and festivals subjects to the time period set here Tap Holidays on the Access Control interface 10 3 1 Add a New Holiday Tap Add Holiday on the Holidays interface Set holiday parameters The added holidays are displayed in a list 10 3 2 Edit a Holiday On...

Страница 54: ...ault the newly enrolled user belongs to Access Group 1 and can also be allocated to other access group Tap Access Groups on the Access Control interface 10 4 1 Add a New Group Tap New Group on the Access Groups interface Set access group parameters Note 1 The system has a default access group numbered 1 which cannot be deleted but can be modified 2 A number cannot be modified again after being set...

Страница 55: ...roups interface tap to select the access group item to be modified and tap Delete Tap OK to confirm deletion 10 5 Combined Verification Settings Combine two or more members to achieve multi verification and improve security Tap Combined Verification on the Access Control interface 2 Tap this unlocking combination item 1 Tap the unlocking combination to be set or tap the search bar and enter an unl...

Страница 56: ... state when a user uses 1 N Verification Method to verify any registered fingerprint alarm will be triggered In OFF state no alarm signal will be triggered Alarm on Password In ON state when a user uses password verification method alarm will be triggered In OFF state no alarm signal will be triggered Alarm Delay s When duress alarm is triggered the device will send out alarm signal after 10 secon...

Страница 57: ...n the USB Manager interface tap Download Menu Item Description Attendance Data To download attendance data in specified time period into USB disk User Data To download all user information and fingerprints from the device into USB disk User Portrait To download all user photos from the device into a USB disk Attendance Photo To download all attendance photos from the device into USB disk Blacklist...

Страница 58: ... in the root directory of the USB disk and put the wallpaper photos in this directory A maximum of 20 photos are supported and each photo cannot exceed 30 KB The photo name and format are not limited with formats such as jpg png and bmp supported User Data To upload all user information and fingerprints from the device into USB disk User Portrait To upload all user photos from the device into a US...

Страница 59: ...tos is the same as that of querying attendance records The following is an example of querying attendance records On the Attendance Record interface tap Attendance Record 2 Select the time range for attendance record query 3 The record search succeeds Tap the record 4 The above figure shows the details of this record in green to view its details 1 Enter the user ID to be searched and tap OK Taping...

Страница 60: ...rint on the main menu interface Tap Data Field Setup on the Print interface Press ON OFF to turn on off the Paper Cut function Note To turn on the Paper Cut function it is required to connect the device with a printer with paper cutting function so that the printer will cut papers according to the selected printing information when printing Press ON OFF to turn on off the fields needing to be prin...

Страница 61: ...and time when the short message becomes valid Select Start Date and press OK 3 Set Expired time m SMS appears in the effective time After the effective time it won t appear Notes For public short messages the effective period is also the display period For private short messages you need to set a display period after setting an effective period That is the display period of a private short message...

Страница 62: ...nal Message After a public short message is set the short message icon is displayed on the upper right of the main interface and the public short message content is displayed in scroll mode below The content of a personal short message is displayed after successful user authentication The public short message is displayed in the lower part of the interface The personal short message is displayed a...

Страница 63: ...ides a parameter to indicate the corresponding work type for every attendance record to facilitate rapid understanding of different attendance situations during the handling of attendance data 15 1 Add a Work Code No A digital code of the work code Label The meaning of the work code 1 Editing an ID Select ID 2 Editing a name Select Name Press to select an input method and enter a name Press the nu...

Страница 64: ... is the same as that of adding a work code except that the ID is not allowed to be modified View the information about all work codes Edit or delete a work code 15 3 Work Code Options To set whether the work code must be entered and whether the entered work code must exist during authentication Select Work Code Options Press ON OFF to turn on or off ...

Страница 65: ...ly Test Voice The device automatically tests whether the voice files stored in the device are complete and the voice quality is good Test Keyboard Test if the keyboard is working by checking if the screen is normal enough Test Fingerprint Sensor To test the fingerprint sensor by pressing fingerprint to check if the collected fingerprint image is clear When pressing fingerprint on the sensor the im...

Страница 66: ...stem Info on the main menu interface 1 On the System Info interface tap an information item to be browsed 2 View the data capacity information and press Page Down to view other information 3 View the device information and press Page Down to view other information 4 View the device firmware information ...

Страница 67: ...n be used to read output content Connection between the device and printer Device Printer 2TXD 3 RXD 3RXD 2 TXD 5GND 7 FG RS232 Pin line order Connection Diagram Operation 1 In the initial interface press M OK Comm Serial Comm Baudrate and choose 19200 as the baud rate 2 In the initial interface press M OK Print To set the printing format and parameters please refer to 13 Print Settings Note 1 The...

Страница 68: ... our product please directly contact your dealer Our other law enforcement fingerprint devices or development tools can capture the original images of citizen s fingerprints As to whether or not this constitutes an infringement of your rights please contact your Government or the final supplier of the device As the manufacturer of the device we will assume no legal liability Note The Chineselaw in...

Страница 69: ...ic Substance Element Lead Pb Mercury Hg Cadmium Cd Hexavalent chromium Cr6 Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers PBDE Chip Resistor Chip Capacitor Chip Inductor Diode ESD component Buzzer Adapter Screws indicates that the total amount of toxic content in all the homogeneous materials is below the limit as specified in SJ T 11363 2006 indicates that the total amount of toxic c...

Страница 70: ...G3 Pro User Manual 63 ZKTeco Industrial Park No 26 188 Industrial Road Tangxia Town Dongguan China Tel 86 769 82109991 Fax 86 755 89602394 www zkteco com Copyright 2020 ZKTECO CO LTD All rights reserved ...

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