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Installation and operating instructions
11 Troubleshooting
When the PV system does not operate normally, we recommend the following
solutions for quick troubleshooting. Eversol complies with the EU Low Voltage
Directive 2006/95/EC and the EMC Directive 2004/108/EC. Eversol also complies
with the requirement for safety and EMC in Australia and New Zealand market.
The corresponding causes are described in section 9.3 “Display messages”.
The corresponding corrective measures are as follows:
Object
Error
Code
Corrective measures
Resumable
Fault
38
•Check the PV generator’s insulation to earth, make sure that the
insulation resistance to earth is greater than 1 MOhm; Otherwise,
make a visual inspection of all PV cables and modules.
•Make sure the earth connection of the inverter is reliable.
If this fault occurs often, contact the service.
36
•Make sure the earth connection of the inverter is reliable.
•Make a visual inspection of all PV cables and modules.
If this fault is still shown, please call service.
46
•Check the open-circuit voltages of the strings, make sure it is lower
than the Max. DC input voltage of the inverter;
If the input voltage lies within the permitted range, and the fault still
occurs, maybe the internal circuit has broken, please call service.
37
•Check the open-circuit voltages of the strings, make sure it is lower
than the Max. DC input voltage of the inverter.
If the input voltage lies within the permitted range and the fault still
occurs, please call service.
41, 42
43, 44
•Disconnect the inverter from the grid and the PV generator,
reconnect them after 3 minutes.
If this fault is still being shown, please call service.
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