Z Microsystems StarGate 20 Скачать руководство пользователя страница 47 | Manualshive

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Doc# 27-0027UM Rev 1.0 Issued 10/04

47

APPENDIX

If you are unable to correct the problem
yourself, contact:

Z Microsystems at:

(858) 657-1000
Fax: (858) 657-1001
Website: www.zmicro.com

Before calling, please have available as
much of the following information as pos-
sible:

1. Model and serial number from the

label on the monitor.

2. Purchase P.O.

3. Description of problem

4. Computer type and model

5. System configuration (hardware fit-

ted, etc.)

6. System BIOS version number

7. Operating System and version

number

8. Display driver version number

9. Video Adapter Type

NOTE: For image problems, run

AUTO SETUP again before
consulting this section. In most
cases, AUTO SETUP can ﬁ x
the problems. See the Auto
Setup section for details.

NOTE: If possible, stay by the computer.

Th

e Z Microsystems Technical

Support Representative may
wish to go through the problem
over the telephone.

NOTE: More help, late-breaking

news and details of the
latest accessories for these
products may be found on the
worldwide web at: http://
www.zmicro.com

CUSTOMER SUPPORT

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Содержание StarGate 20

Страница 1: ...StarGate 20...

Страница 2: ...lated voltage within the unit may have suf cient magnitude to cause electric shock Therefore it is dangerous to make any kind of contact with any part inside this unit This symbol alerts the user that...

Страница 3: ...nscreen Menus 14 SoftMenus 22 Maintenance 32 Troubleshooting 33 No Main Display Image 33 No Picture in Picture Option Appears on Main Menu 34 No Picture in Picture Display Image 34 Display Image Has V...

Страница 4: ...equipment to which the StarGate will be attached must also be connected to properly wired and grounded power outlets This Manual is also available on the Z Microsystems website www zmicro com We reco...

Страница 5: ...ate rmly in the viewing position Quick release levers allow it to swing open for access to storage items and other sensitive equipment behind The rugged light weight design of the StarGate will stand...

Страница 6: ...which the unit will be at tached must also be connected to properly wired and grounded power outlets Ensure all of the following parts are in cluded in the package received from Z Mi crosystems Verify...

Страница 7: ...for the power plug for the cord that leads from the power supply to the dis play as well as the video connector and host serial connector The StarGate display swings out to the right The bracket that...

Страница 8: ...ight side of the StarGate while the other person secures the rst screw in the upper left corner of the unit Before inserting any additional screws check to see that all the remaining seven holes in th...

Страница 9: ...is in operation but can be used to protect the display if desired Make sure the StarGate is in the closed position Move the protective lens release catch located above the display up While holding up...

Страница 10: ...ns All cabling con gurations are speci c to the chosen panel option J1 Channel A primary video feed J2 Host Serial RS232 Connector to Main Controller J3 Optional Touch Screen Feature J4 DC Power In J5...

Страница 11: ...screen appears If the display does not turn on within ten seconds press the Standby button on the display panel upon completion of cabling If the main screen does not appear after hardware and cablin...

Страница 12: ...en VIDEO A is selected B Green VIDEO B is selected If A B are both green it indicates the Channel Auto Switching function is selected green power and signal orange power and no signal off Standby mode...

Страница 13: ...or return to factory settings Tips and techniques DISPLAY PANEL SETUP NOTE The control buttons allow the user to control backlight operations to store settings and to revert to factory saved settings...

Страница 14: ...ption Press the Menu button to access the submenu NOTE Brightness of the main screen can also be adjusted without entering the Main Menu using the up and down display buttons Use the Up and Down Keys...

Страница 15: ...rz Coarse option adjusts the horizontal width of the image The Horz Fine option ad justs the phase of the video sampling clock Press Exit to return to the Main Menu The new adjustments will be applied...

Страница 16: ...ght keys 52 4 ENU 4IMEOUT 2ESET EFAULT 3ETTINGS HANNEL 3ELECT UTO 6 ONTROL Reset Default Settings Resets all Main Menu set tings to the factory default settings Select and press the Menu button Channe...

Страница 17: ...he desired PIP needs to be enabled See the section titled To Enable PIPs for the proper initialization procedure KVM Control see KVM on screen on previous page Toggles ON OFF to apply or remove preset...

Страница 18: ...s to highlight the Geometry option Press the Menu button to access the Geometry submenu Within this submenu high light the item to alter and use the Left and Right but tons to adjust the PIP size the...

Страница 19: ...ally adjusts the RGB PIP image to t the screen Undo the adjustment by choosing the Reset Default Settings option CHROMA KEY Toggles PIP chroma key function OFF or to DEFAULT Settings Highlight the PIP...

Страница 20: ...light the Geometry option Press the Menu button to access the Geometry submenu Press Exit to return to the Video PIP submenu The new adjustments will be applied automatically EN 50 50 50 FROM THE VIDE...

Страница 21: ...se the ON option The PIP screen will appear Exit the PIP Con guration submenu by pressing the Exit button Video PIP Con guration PIP ENABLE From the Main Menu use the Up and Down buttons to locate the...

Страница 22: ...al demands are a concern In order to access the SoftMenu features the host serial port must be accessed at the rear of the StarGate The StarGate must be connected to the computer and software must be...

Страница 23: ...istics Coarse and Positioning range and Color Balancing of the main screen image in one easy to use menu Monitor Screen Factory Default and Auto Adjust Buttons To adjust the monitor screen settings th...

Страница 24: ...y default values Zoom To use the Zoom the chroma key feature must be enabled Click the Enable box under Chroma Key to use the Zoom feature For more on the Zoom feature see page 27 Chroma Key The chrom...

Страница 25: ...ng table There can be only one color per PIP with the chroma key function The PIP chroma key ing color can also be chosen within PIP color palettes shown below There are three types of palettes availa...

Страница 26: ...choose from a larger palette left click on the Number of Colors drop down menu and move the cursor down to the desired number of colors in the palette The corresponding palette will appear Simply cho...

Страница 27: ...deo Resync option has been chosen for the unit please note the following capabil ity If the NTSC PIP image fails and does not recover the Video Resync button will en able the PIP board to reanalyze th...

Страница 28: ...click on any of the following drop down menus File Load previously saved display settings and save settings in the File drop down menu Multiple users may wish to alter the settings individually with t...

Страница 29: ...user to focus on a certain area of the screen There are two ways to enable Zoom 1 Tools drop down menu PIP Zoom Enable as shown here 2 Independent PIP Configuration Panels on the PIP tabs To restore t...

Страница 30: ...have been customized for ease of use of the StarGate Ctrl Tab Press the Control and the Tab keys simultaneously to toggle between the Main Monitor and PIP tabs from left to right Ctrl PIP 1 2 3 etc P...

Страница 31: ...to the physical buttons on the display panel Click on the buttons cor responding to the desired string to gain access to the assignment screens Click on the Properties button to specify the serial por...

Страница 32: ...MONITOR Unplug the monitor from the power outlet before cleaning To clean the at panel display screen lightly dampen a soft clean cloth with water or mild detergent If possible use a special screen cl...

Страница 33: ...the standby button Orange Problem If the standby LED is orange there is no video signal Recovery If Video A or Video B is selected ensure there is a video signal com ing into the selected channel Ens...

Страница 34: ...presented 1 Ensure the PIP is viewing something with contrast and shape and can be easily de tected under normal viewing conditions 2 If the PIP is viewing something with these qualities and should be...

Страница 35: ...l the bars are no longer visible Display Image Appears Fuzzy If the main image begins to appear fuzzy or noisy adjust the Horz Fine until it is reduced The Horz Fine option adjusts the phase of the vi...

Страница 36: ...Doc 27 0027UM Rev 1 0 Issued 10 04 36 MECHANICAL OUTLINE FOR STARGATE SCHEMATICS 15 75 19 00 16 27 12 25 4 05 3 05 7 93 11 05 90 1 40 5 44 3 38 7 80...

Страница 37: ...Doc 27 0027UM Rev 1 0 Issued 10 04 37 MECHANICAL OUTLINE OF STARGATE MOUNTING BRACKET SCHEMATICS 4 00 4 75 4 00 1 50 18 21 10 10 8X C BORE SLOTS FOR 10 32 SOCKET HEAD CAP SCREWS...

Страница 38: ...nt RMA Request Form will ask the cus tomer to provide the following information model number serial number problem return ship to address the name and address of the company department to which we wil...

Страница 39: ...able MIL 5015 Circular Connector Standard IEC Connector Optional Physical Total Packaging Size 15 75 H x 19 0 W x 5 44 D Total Weight Approximately 23 lbs with no PIP Environmental Operating Temp 0 to...

Страница 40: ...backlight life is reduced Fungus Non Nutrients Contaminants Reliability MTBF Display 20 000 hrs w backlight change at 10 000 hrs MRRT 30 minutes Safety UL 1950 Used as a design guideline EMI Options...

Страница 41: ...an be purchased as an additional option for non standard products 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email produ...

Страница 42: ...Standard Warranty expires and the Two Year Extended Warranty begins when the One Year Extended War ranty expires 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone techni...

Страница 43: ...AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email product updates Guaranteed One Week Turnaround 2nd year Free Parts and Labor 9 5 ES...

Страница 44: ...ment Z Microsys tems at its discretion may offer the AirSpare Service Plan to a customer who purchases a special order item at the one year rate Z Microsystems cannot guarantee next day delivery if co...

Страница 45: ...Doc 27 0027UM Rev 1 0 Issued 10 04 45 APPENDIX Z Microsystems also provides on site service and consultation to customers who require Z Microsystems technical expertise Z On Site Service...

Страница 46: ...without charge If the product is transferred to another user the warranty service is available to that user for the remainder of the warranty period Z Microsystems warranties are voided if the covere...

Страница 47: ...hardware fit ted etc 6 System BIOS version number 7 Operating System and version number 8 Display driver version number 9 Video Adapter Type NOTE For image problems run AUTO SETUP again before consult...

Страница 48: ...on our products their performance problems found and welcome all constructive suggestions Please send such productive information in writing to Customer Service Z Microsystems 5945 Paci c Center Blvd...

Страница 49: ...he command should act The main image is PIP number 0 command the ascii string that represents the command argument the optional argument to the command space ascii character 0x32 The command structure...

Страница 50: ...klight to fade to black before reaching 0 Argument The allowable range is 0 255 base10 The factory default is 128 PCH Description PCH selects the channel that the controller should check for input The...

Страница 51: ...horizontal ne setting Argument The allowable range is 0 248 base10 The factory default is 119 PHP Description PHP adjusts the horizontal position of the image Argument The allowable range is 76 180 b...

Страница 52: ...en power cycles Argument No arguments FRST NTSC Description FRST NTSC is used to query the controller for the number of the rst NTSC PIP card in the display s con guration If there isn t an NTSC PIP p...

Страница 53: ...number of PIPs the display s con guration can accept The syntax for the returned value is the following value where value the number of the last NTSC PIP LAST RGB Description LAST RGB is used to query...

Страница 54: ...lowable range is 0 255 base10 The factory default is 128 PBG Description PBG adjusts the green balance of the picture in picture s RGB setting Argument The allowable range is 0 255 base10 The factory...

Страница 55: ...5 B 255 default for PIP 2 Magenta R 255 G 0 B 255 default for PIP 3 Chartreuse R 135 G 255 B 0 default for PIP 4 Sand R 255 G 204 B 153 default guardband 50 The default for this command is the blue po...

Страница 56: ...pper left hand corner of the display with 800 0 being the upper right 0 600 is the lower left and 800 600 being the lower right Taking into account the 2 1 ratio a value of 400 will place the RGB PIP...

Страница 57: ...colors they are the following default for PIP 1 Cyan R 0 G 255 B 255 default for PIP 2 Magenta R 255 G 0 B 255 default for PIP 3 Chartreuse R 135 G 255 B 0 default for PIP 4 Sand R 255 G 204 B 153 def...

Страница 58: ...5 base10 The default value is dependent on which one of the PIPs being addressed There are currently four chroma key colors used as default colors they are the following default for PIP 1 Cyan R 0 G 2...

Страница 59: ...ption PCK toggles the chroma key feature ON OFF Argument Provide a 1 for ON and a 0 for OFF PDS Description PDS has the display place all of the NTSC picture in picture settings back to the factory de...

Страница 60: ...use R 135 G 255 B 0 default for PIP 4 Sand R 255 G 204 B 153 default guardband 50 The default for this command is the green portion of the above RGB values plus the guardband PHP Description PHP adjus...

Страница 61: ...with the guardband Argument The allowable range is 0 255 base10 The default value is dependent on which one of the PIPs being addressed There are currently four chroma key colors used as default colo...

Страница 62: ...l 0 even with the guardband Argument The allowable range is 0 255 base10 The default value is dependent on which one of the PIPs being addressed There are currently four chroma key colors used as defa...

Страница 63: ...lowable range is 0 600 base10 The position of the PIP is based on a relative loca tion system Every two display pixels is equal to 1 relative location increment The origin 0 0 is the upper left hand c...

Страница 64: ...Z Microsystems Inc 5945 Paci c Center Blvd Suite 505 San Diego CA 92121 Phone 858 657 1000 Fax 858 657 1001 Website www zmicro com Copyright 2004 Z Microsystems Inc All Rights Reserved...

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