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Service Code Application 
Parking a call 
Answer a call on your phone 
Park the call by tapping the Call Parking soft key. 
Alternatively tap Hold and dial *83 
The caller will either hear music if you have selected the Music on Hold option for 

the particular phone or they will hear a message requesting them to “Please wait 
while your call is being transferred”. 
You will then hear a message “Parked at XXX” where XXX is the extension number 
where the call is parked. 
 
Retrieving a parked call 
From any other Company phone dial service code *84XXX where XXX is the 

extension the call was parked to and then tap the Send key. 
Initially a line busy tone will be heard followed a few seconds later by a ringing 

tone that should be answered by tapping the Answer soft key on your handset. 
 
Fault messages 
If no call can be found to park after dialling *83 you will get a message “There are 
no valid calls to park”. 
If the wrong extension (XXX) number is keyed with *84 you will get a message 
“Unable to find a valid call to pick up”. 
 

Ringing Group Pickup 

If you are a member of a Call Pickup Group then you can pick up another group 
member’s ringing call if they are unavailable or busy.  
When you hear their phone ringing tap

 the 

Group Pickup soft key, but don’t pick 

up the handset. You will first hear an engaged tone for a short time (this tells you 

that the system has identified the call to pick up) and then your phone will ring. 
The ringing call will be transferred directly to you. See the Nimbus UC System 

Administrators Guide for details of Call Groups. 

 
Directed Pickup  
You can answer a ringing phone within your company without being in the same 
call pickup group by dialling service code *89XXX where XXX is the number or 

short code of the ringing phone. On dialling the number you will first hear and 

engaged tone for a short time (this tells you that the system has identified the call 
to pick up) and then your phone will begin to ring. The ringing call will be 

transferred directly to you.  
 
Fault message  
If no ringing call can be found to pick up using either group or directed pickup you 
will get a message ‘There are no valid calls to pickup’. 

Содержание T48G

Страница 1: ......

Страница 2: ...nel Telecom Ltd Information in this document is subject to change without any notice No part of this document may be reproduced transmitted or stored in a retrieval system in any form or by any means...

Страница 3: ...n to the Portal Website 8 3 Know Your Phone 9 3 1 Screen Icons 11 4 Using Your Phone 13 4 1 Phone Operation 13 Making the connection 13 Integration with the Nimbus UC Portal 13 Dialling Assistance 13...

Страница 4: ...___________________________________________________________ 4 24 Call Waiting 22 Line Monitoring 22 Call Parking and Retrieval 23 Ringing Group Pickup 24...

Страница 5: ...trators there is an additional Nimbus UC Gold Subscriber s Guide for the Auto Attendant Call Recording and Call Queueing Capabilities These guides can be downloaded from the Support Menu on the portal...

Страница 6: ...cable to connect telephone to router Configuration Details sheet giving the following information o Phone number o Service Pin o Portal website logon details 2 2 Phone Assembly o Find the longer end...

Страница 7: ...ter It is our strong recommendation to minimise the number of firewall rules required on the router This will reduce the CPU load on the router and also future proof the site from future additions to...

Страница 8: ...e a second call while a call is already in progress putting the first call on hold receive a second call while a call is already in progress if Call Waiting is switched on to switch between two differ...

Страница 9: ...items 2 Line Buttons UnPark Buttons when available Solid Green the line is being used Phone Icon Red a call is currently parked 3 Touch Sensitive LCD Screen Displays date and time Phone numbers and s...

Страница 10: ...number Screen displays a list of previously dialed numbers that were missed placed received or forwarded Select type by tapping screen and tap number to call 10 Mute Button Press to mute or unmute th...

Страница 11: ...Hands free speakerphone mode Handset mode Headset mode Multi Lingual lower case letter input mode Multi Lingual upper case letter input mode Alphanumeric input mode Numeric input mode Multi Lingual up...

Страница 12: ...24 Forwarded Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Bluetooth mode is on Bluetooth headset is both...

Страница 13: ...you to enable and disable many features of the system and to check on their current status These are all described in Key Phone Numbers Directory in the Nimbus UC Setup and User Guide The portal websi...

Страница 14: ...ll be updated Via the Phone Tap the Forward soft key and the Feature Always Forward will appear on the screen and tap either the on or off radio button You must then enter the number to which you woul...

Страница 15: ...roll through the list by tapping the arrows on the right hand side of the screen MyDir The screen will display two dialogue boxes inviting you to enter the name of the contact you wish to call The def...

Страница 16: ...is no other call in progress on the phone DSS Keys This displays allocated DSS keys These must not be configured on the telephone but only via the portal website Line Monitoring function See Section...

Страница 17: ...ncoming call terminating Making a Call If you know the number or short code you wish to call just enter the number directly Once you enter a phone number to make a call the soft keys become History Di...

Страница 18: ...ther party on the line hearing either silence or Music on Hold if that has been configured but communication is suspended until you tap the Resume soft key Conference will change to Making a Call mode...

Страница 19: ...call to another phone tap the Forward soft key You will then be requested to enter the number to which you want the call to be transferred You may use any short code you ve attributed to a number on t...

Страница 20: ...ransfer button or the Transfer soft key when presented on the phone screen This gives you the options to transfer the incoming call to another number The current call will be placed on hold Select the...

Страница 21: ...played on the screen To listen to your messages simply press the Voice mail button on your phone and you will first be given a count of how many new and old messages you have and a menu of options the...

Страница 22: ...ice mail settings on the portal website at which point they will hear the Voice mail message Call Waiting Off In this case if you are on another call when a third party calls they will either be given...

Страница 23: ...hear music if you have selected the Music on Hold option for the particular phone or they will hear a message requesting them to Please wait while your call is being transferred You will then hear a m...

Страница 24: ...is keyed with 84 you will get a message Unable to find a valid call to pick up Ringing Group Pickup If you are a member of a Call Pickup Group then you can pick up another group member s ringing call...

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