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ADDITIONAL
INFOR
M
ATION
Engli
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ADDITIONAL INFORMATION
Refer to the chart below should this unit not function properly.
If the problem you are experiencing is not listed below, or if the instruction below does not help, set this unit to the
standby mode, disconnect the AC power supply cable, and contact the nearest authorized Yamaha dealer or service
center.
Check the below first.
1 The AC power supply cable of this unit, TV and external components (such as BD player) are firmly connected to the
AC wall outlet.
2 The power supply of this unit, TV and the external components (such as BD player) are turned on.
3 All cables are firmly connected to their respective jacks on each component.
Troubleshooting
Problem
Cause
Solution
See
page
Power turns on but
immediately shuts off.
The power cable may be connected
improperly.
Make sure the power cable is plugged into the
outlet firmly.
A speaker cable may be shorted.
Make sure all speaker cables are connected
properly.
This unit may have received a strong
electrical shock, such as from a
lightening bolt or excessive static
electricity.
Set this unit to standby mode, and then
disconnect the power cable. Wait for about 30
seconds, connect the power cable, and then turn
the unit on again.
The speakers make no
sound.
The volume may be set to minimum
level.
Adjust the volume level.
The mute function may be activated.
Cancel the mute function.
The input source or input setting may be
incorrect.
Select the correct input source or input setting.
The cables may be connected improperly.
Make sure all cables are connected properly.
“3-2:AUDIO” in the setup menu
“3:HDMI SETUP” is set to “TV”.
Set “3-2:AUDIO” in the setup menu “3:HDMI
SETUP” to “AMP”.
“3-1:CONTROL” in the setup menu
“3:HDMI SETUP” is set to “OFF” in
setup menu.
When connecting ARC (Audio Return Channel)
supported TV and this unit using HDMI cable
only, set “3-1:CONTROL” in the “3:HDMI
SETUP” to “ON”.
Connect coaxial digital input jack and TV’s
audio output jack using a digital audio pin cable.
The headphone is connected.
Sound is too low on
one side.
The cables may be connected improperly.
Make sure all cables are connected properly.
Speaker channels
other than the front
ones make no sound.
You may be listening to stereo sounds
without surround mode.
Press the SURROUND button to play back in
sound mode.
“1:SP LEVEL” in the setup menu
“1-4:SURROUND L”/“1-5:SURROUND R”
is set to minimum level.
Adjust “1:SP LEVEL” in the setup menu
“1-4:SURROUND L”/“1-5:SURROUND R”.
“5-1:SP CHANNEL” is set to “2CH” or
“3CH” in setup menu.
Set “5-1:SP CHANNEL” to “4CH” or “5CH”.
The subwoofer makes
no sound.
The volume of the subwoofer channel
may be set to minimum level.
Adjust the volume level of the subwoofer.
The source does not contain low-
frequency signals.