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14
Chapter
Troubleshooting
If you are having difficulty operating the Disklavier, see if any of the symptoms listed below
apply to your problem and follow the recommended remedy.
* Only for models supplied with the monitor speakers.
Power
Symptom
Remedy
The Diskalvier does not turn on.
Make sure that the main switch on the power supply
unit is turned on.
Make sure that the AC power cable is securely
connected to a suitable AC wall outlet.
If the Disklavier still cannot be turned on, disconnect it
from the AC wall outlet, and consult your Disklavier
dealer.
Control Unit
Symptom
Remedy
The control unit does not appear to work correctly.
Turn off the control unit, wait 5 seconds, then turn it
back on. If the problem continues, consult your
Disklavier dealer.
The control unit becomes hot.
Although the chassis of the control unit may become
hot while the Disklavier is turned on (also in the standby
mode), this is not a malfunction.
Remote Control
Symptom
Remedy
You cannot control the Disklavier using the remote
control.
Make sure that you are pointing the remote control at
the control unit’s remote control sensor.
Make sure that you are within the remote control’s
specified operating range (approx. 5 m).
Make sure that the remote control’s batteries have
been installed correctly.
Check the condition of the remote control’s batteries.
Monitor Speakers*
Symptom
Remedy
No sound is heard from the monitor speakers.
Make sure that the POWER switches on both monitor
speakers are turned on.
Make sure that the monitor speakers are connected to
the OUTPUT jacks on the control unit with the supplied
speaker cords.
Make sure that the overall volume is adequately turned
up.
Make sure that the volume of the internal tone
generator, audio and voice are adequately turned up.
Certain model does not come with the monitor
speakers. In such a case, prepare active speakers
equivalent to the monitor speakers.
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