En
157
Troubleshooting
Refer to the table below when the unit does not function properly.
If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit and power amplifier, disconnect the power cable, and contact the nearest authorized
Yamaha dealer or service center.
First, check the following:
1
The power cables of the unit, power amplifier, TV and playback devices (such as BD/DVD players) are connected to AC wall outlets securely.
2
The unit, power amplifier, subwoofer, TV and playback devices (such as BD/DVD players) are turned on.
3
The connectors of each cable are securely inserted in to jacks on each device.
Power, system and remote control
Problem
Cause
Remedy
The power does not turn on.
The protection circuitry has been activated three times consecutively.
When the unit is in this condition, the standby indicator on the unit blinks
if you try to turn on the power.
As a safety precaution, capability to turn on the power is disabled. Contact your nearest
Yamaha dealer or service center to request repair.
The power does not turn off.
The internal microcomputer has frozen, due to an external electric shock
(such as lightning or excessive static electricity) or to a drop in the power
supply voltage.
Hold down on the front panel for more than 10 seconds to initialize and reboot the unit.
(If the problem persists, disconnect the power cable from the AC wall outlet and plug it
again.)
The unit enters standby mode automatically.
The sleep timer worked.
Turn on the unit and start playback again.
The auto-standby function activated because the unit was not used for
the specified time.
To disable the auto-standby function, set “Auto Power Standby” in the “Setup” menu to
“Off” (p.146).
The unit is not reacting.
The internal microcomputer is frozen, due to an external electric shock
(such as lightning or excessive static electricity) or to a drop in the power
supply voltage.
Hold down MAIN ZONE
z
on the front panel for more than 10 seconds to initialize and
reboot the unit. (If the problem persists, disconnect the power cable from the AC wall
outlet and plug it again.)
The unit cannot be controlled using the remote
control.
The unit is out of the operating range.
Use the remote control within the operating range (p.6).
The batteries are weak.
Replace with new batteries.
The unit’s remote control sensor is exposed to direct sunlight or strong
lighting.
Adjust the lighting angle, or reposition the unit.
The remote control IDs of the unit and the remote control are not
identical.
Change the remote control ID of the unit or the remote control (p.148).
The remote control sensor on the main unit is turned off.
Set “REMOTE SENSOR” in the “ADVANCED SETUP” menu to “ON” (p.148).
