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Common Activation Errors

Error Message

Possible Cause

Corrective Action

Communication failure: SmartPoint

did not respond, Verify

communication device is within

range of SmartPoint and try again.

Network traffic may be high, or

there is some form of RF

interference.

Remove the interference.

For battery powered devices,

communication may have been

lost.

Disconnect and try to connect

again.

Communication device is out of

range.

Verify that communication device

is within range of SmartPoint

module and reposition if

necessary.

SmartPoint module is busy.
(Note: This can occur if you have

been performing multiple activates

and/or deactivates of the same

SmartPoint module in rapid

succession.)

Disconnect. Wait several minutes

and re-Connect.

Settings are not as expected,

<config. settings> do not match

expected values.

The product configuration is not

applicable for the SmartPoint

module.
For example, attempting to apply

the sample rate to

Once per 15

minutes

to a SmartPoint module

that only supports

Once per hour

will indicate that the sample rate

could not be set to the desired

value.

Verify that you are using a product

configuration that is applicable for

the SmartPoint module.
If product configuration is

applicable, it may be corrupt.

Contact Sensus for a new product

configuration.
For one-way devices, there was a

communication error. Retry the

activation.

Unable to activate without a valid

GPS position.

FieldLogic does not have a GPS fix

from the handheld device's

internal GPS.

Verify that handheld device's

internal GPS is set up properly.
Choose a GPS setting that does

not depend on having a valid GPS

lock.

Unable to activate, SmartPoint has

a hardware problem:
<problem description>

There is hardware-related issue

that requires special attention. For

example, the SmartPoint module's

battery level may be too low.

Contact your Sensus customer

service representative.

SmartPoint Busy
Please try again in a few minutes.

You have performed multiple

activations and/or deactivations of

the same SmartPoint module in

rapid succession.

Disconnect, wait several minutes,

and reconnect.

Communication errors

If there is a problem detecting or communicating with the SmartPoint Module,

FieldLogic Tools may display an error message like the one shown below.

6 Two-way SmartPoint modules | 29

Содержание OMNI sensus C2

Страница 1: ...OMNI C2 F2 R2 and T2 Meters User Guide WUG 10003 04...

Страница 2: ...on disclosure distribution or dissemination of this Document does not transfer title to license or grant any patent copyright trademark or other intellectual property rights This Document and any copi...

Страница 3: ...Electrical connection configuration options 13 4 OMNI installation 16 5 Measuring chamber 18 Remove the measuring chamber 19 Disassemble the measuring chamber 19 Exchange the measuring insert 23 6 Two...

Страница 4: ...ity cover can be positioned in any of 270 degrees of rotation with indexing points at each of the 90 degree customary register viewing positions The OMNI register is IP68 rated to 2 m Alarms The OMNI...

Страница 5: ...th the standards and can have greater energy than any test can simulate Note There are two modes of pulse operation Fixed and Dynamic For Fixed Rate the Contact Open and Closure rate is set to the sam...

Страница 6: ...the lid is closed for more than 30 seconds the view resets and starts with the Segment Test view The lid must be closed for two seconds to advance to the next view The OMNI supports the following view...

Страница 7: ...r messages AMI AMR digit identifier bars the unit of measure the flow direction and any notification icons that are currently active The bars indicate which digits are reported The units of measuremen...

Страница 8: ...ing from right to left Only six alarms or events can display at the same time Active events flash For more information on alarms and events see Alarms and events Smart Mode and Normal Mode The OMNI ca...

Страница 9: ...triggered 9 5 years from the date of installation or 10 5 years from the date of manufacture whichever comes first This notification remains active until the end of life alarm is triggered End of Life...

Страница 10: ...enter of the OMNI LCD The location of the NFC antenna varies by device but is typically found on the back of the device near the top or center The following example is for iPhone Many Android phones h...

Страница 11: ...Tap the phone against the NFC tag near the LCD The following screen displays showing the fields that are stored in the NFC tag 2 LCD display 11...

Страница 12: ...cation and the CI field displays the customer identification The latest volume reading displays in the V field and the D field displays the date and time of the last reading The remaining fields conta...

Страница 13: ...optional 25 foot long pulse wire Splicing of these wires or connecting to these wires should be performed in accordance with standard practices depending on the environment of the application Care mu...

Страница 14: ...e Ground is common for both the OMNI register and instrument Illustration 3 Illustration 3 is used for instruments without internal pull up resistors and without optical isolators internal to their in...

Страница 15: ...e table and formula are valid under the assumption that the instrument s input resistance is higher than 50 kOhms Otherwise Vinstrument will be lower than shown in the table or calculated with the for...

Страница 16: ...only 2 Gate valves located immediately upstream or downstream are acceptable provided they are fully open during meter service and are not used to throttle flow rates through the meter 3 Install non...

Страница 17: ...talling the meter to prevent damage from debris 10 The flow direction of the meter indicated by the arrow on the meter body must correspond with the flow direction in the pipeline 11 After installatio...

Страница 18: ...and relieved before chamber bolts are loosened or removed Required tools 2 5 3 and 6mm hex head ball end drivers 6mm not needed for the R2 Sensus seal screw tool for bonnet removal Open end box wrenc...

Страница 19: ...ib until the cover raises out of the body 4 Remove the measuring chamber and place the chamber cover O ring in a safe clean place Disassemble the measuring chamber The following steps and accompanying...

Страница 20: ...e chamber cover 11A 9 Twist the inlet flow straightener balance plate 17 counter clockwise then pull it straight out of the measuring insert housing Note Take care to slowly separate the two housings...

Страница 21: ...OMNI register 33 10 9 59 51 57 58 53 55 11B 11C 11A 16 17 12 13 14 15 2 4 5A 6 8 5 Measuring chamber 21...

Страница 22: ...Original OMNI register 33 10 9 11A 16 17 12 13 14 15 8 2 5 No longer available 4 3 5A 6 1 7 5 Measuring chamber 22...

Страница 23: ...e measuring insert into the meter body make sure that the direction of the arrow on the head flange aligns with the arrow on the meter body 5 The screws fixing the measuring insert in the body shall b...

Страница 24: ...white square on the CL is lined up on the register side 3 For Non Pit Units 510M Position the CL s antenna area on the left side of the unit with the battery door of the CL facing away from the Smart...

Страница 25: ...FieldLogic Tools attempts to communicate with the SmartPoint module via the CL to determine the current state of the SmartPoint module After connecting FieldLogic Tools displays the Product Summary sc...

Страница 26: ...k within 20 feet of the pit lid to complete activation or configuration Do not place the CommandLink on the SmartPoint module s pit lid housing or on the pit lid 15 Select OK Note For non pit units th...

Страница 27: ...o return to the Product Summary screen Contact your supervisor to obtain the applicable product configuration 18 The activation process begins After successful activation the Activate Success confirma...

Страница 28: ...using FieldLogic Tools and suggests possible corrective actions Activation errors If SmartPoint module activation fails FieldLogic Tools may display an error message The following table lists common...

Страница 29: ...ate could not be set to the desired value Verify that you are using a product configuration that is applicable for the SmartPoint module If product configuration is applicable it may be corrupt Contac...

Страница 30: ...aintain communication Verify CommandLink positioning FieldLogic Tools received at least one message from the specified SmartPoint Module But SmartPoint Module did not respond to subsequent queries Ver...

Страница 31: ...tive action Other Errors Error Message Possible Cause Corrective Action Less than amount MB of storage space available You must free storage space Meter Exchange Insufficient space available on the ha...

Страница 32: ...ted SmartPoint module and either the encryption keys are incorrect or the time sync is incorrect Import a new field encryption keyfile containing valid encryption keys Verify that you have correct tim...

Страница 33: ...onfiguration screen select the button corresponding with the applicable product configuration Note The product configuration names listed vary depending on the product configuration in use You should...

Страница 34: ...listed will vary depending on the product configuration in use You should ask your supervisor or Sensus representative for guidance on the applicable port configuration to choose 4 Similarly if confi...

Страница 35: ...configuration a success confirmation displays Select OK to return to the Product Summary screen Get interval data from two way SmartPoint modules This section describes how to use FieldLogic Tools to...

Страница 36: ...interval data to retrieve and select Next During the interval data retrieval process FieldLogic Tools automatically creates an interval data file ivd that is stored on the field device in the My Docu...

Страница 37: ...uct configuration 1 From the Product Summary screen select View Details The Port 1 tab default and Port 2 tab if dual port report identical information that is divided into 3 pages Status Register Set...

Страница 38: ...ings page displays the settings for the register type units AMR resolution and history scale The Alarm Settings page displays backflow broken pipe and leak detection threshold settings 6 Two way Smart...

Страница 39: ...t module information such as battery voltage GPS coordinates Time Correctness and sample rate 3 Select the Network tab to view network specific information such as FlexNet IDs utility code and encrypt...

Страница 40: ...two way SmartPoint module 1 From the Connect screen enter the FlexNet ID of the SmartPoint module using the keypad or bar code scanner and select Start Connection 2 The Product Summary screen display...

Страница 41: ...ss continues as described in the next step 3 For single port SmartPoint modules or dual port SmartPoint modules that have only one port enabled the deactivation confirmation prompt displays Select Yes...

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