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3600 Series Flat Panel Industrial PC

Chapter 5 – Troubleshooting

142214 (F)

) & *

If you have a touch screen driver that has been factory installed, you will also

receive, pre-loaded and at no extra charge: MS-DOS®, Windows® 98, Windows®

2000, Windows® NT, and Windows® XP Professional touch screen drivers.

Note

If you ordered a system pre-loaded with an operating system, the touch screen

driver was pre-installed.

You must install the corresponding touch screen driver software if you change the

operating system. The touch screen drivers are located on the Document and

Support Library CD under:

\DRIVERS\TOUCHSCREEN\TOUCH-BASE

Choose the PS/2 driver.

& "

Refer to your operating system and peripheral manuals for information on

installing drivers related to these items.

Note

If you ordered a system with Windows pre-loaded, you may have to purchase

and install an external parallel port CD-ROM drive, or order your system with

a CD-ROM drive pre-installed, to be able to install Windows drivers. The

Windows operating system ships only on CD-ROM.

Содержание 3600 Series 3612KPM

Страница 1: ...2004 XYCOM AUTOMATION INC Printed in the United States of America 3600 Series Flat Panel Industrial PCs User Manual for the 3612T 3612KPM 3612KPMT 3615T 3615KPM 3615KPMT Models...

Страница 2: ...e interference at the user s expense For European Users WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to...

Страница 3: ...HARDWARE OPTIONS 22 DRAM and Additional DRAM Dual Inline Memory Modules DIMMs 23 PC AT and PCI Boards 23 USING A TOUCH SCREEN 23 Installing the Touch Screen Driver 23 Calibrating the Touch Screen 24 C...

Страница 4: ...emicals Compatible with Overlay 53 Compatible Cleaning Agents for Overlay 53 Chemicals Not Compatible with Overlay 53 CHAPTER 5 TROUBLESHOOTING 54 DIAGNOSTIC TESTING 54 Create Diagnostic Disk 54 Prepa...

Страница 5: ...4 F PARALLEL PORT CONNECTOR LPT1 66 SERIAL PORT CONNECTORS 67 COM1 67 COM2 68 VGA CONNECTOR 68 APPENDIX D AIM3 CONTROLLER JUMPERS 69 APPENDIX E TSKAM JUMPER AND SWITCH SETTINGS 70 TSKAM BOARD 1 PART N...

Страница 6: ...integrated mouses and touch screen displays A 3600 system includes A four slot ISA PCI backplane which accommodates three length expansion cards one PCI one ISA one PCI or ISA one length PCI card Fla...

Страница 7: ...600 Unit Flash BIOS 6 42 mounting depth maximum for all 3600 models Flat panel active color TFT display 12 1 800x600 on 3612s 15 1024x768 on 3615s Four AT bus expansion slots One length PCI One length...

Страница 8: ...l available features Touch screen resistive technology Higher capacity IDE hard drives and solid state drives Various processor speeds Preinstalled Microsoft Windows 98 or Windows NT or Windows 2000 o...

Страница 9: ...C Chapter 1 Introduction 4 142214 F The 3600 series has a NEMA 4 4X 12 and IP65 sealed front panel The panel protects the system s interior when the system is properly panel mounted 3612T 3615T Front...

Страница 10: ...er from any glass shards For more information abut the frame or the overlay see Chapter 5 Troubleshooting Diagnostic LEDs Following is a description of the LEDs and their meanings Power GREEN when the...

Страница 11: ...meric keypad window keys a cursor control keypad diagnostic LEDs industrial mouse keyboard and USB ports All keypad keys are reprogrammable1 except the F A key and all function keys are relegendable2...

Страница 12: ...on one of the serial ports Input GREEN when the unit has a touch screen LED gets brighter when a touch input is detected or a key is pressed Fault YELLOW when a configuration error exists During power...

Страница 13: ...3600 Series Flat Panel Industrial PC Chapter 1 Introduction 8 142214 F Figure 1 3 3600 System I O Panel...

Страница 14: ...o attach a mouse at the side of the unit Warning To maintain a safe condition do not use an external keyboard and or mouse port when the unit is operating in a hazardous environment Video Port The vid...

Страница 15: ...3600 Series Flat Panel Industrial PC Chapter 1 Introduction 10 142214 F Figure 1 4 3600 System Back Panel Floppy drive CD ROM drive Hard drive access Power connector and bracket...

Страница 16: ...the special Hazardous Locations Installation instructions later in this chapter Product ID Label The product ID label is located on the bottom panel Fan and Filter The filter can be replaced or remov...

Страница 17: ...ities and options Warning Remove power from the unit and disconnect the power cord before making any adjustments to the inside or outside of the computer Warning For Hazardous Locations installation r...

Страница 18: ...to be sure that you are complying with all the safety requirements 1 Select a NEMA rated enclosure and place the unit to allow easy access to the system ports see other sections in this chapter and Ap...

Страница 19: ...ss a fabric or other reliable filter is used This filtration prevents conductive particles and other harmful contaminants from entering the enclosure Do not select a location near equipment that gener...

Страница 20: ...3600 Series Flat Panel Industrial PC Chapter 2 Installation 15 142214 F System Cutout Dimensions 3612T Figure 2 1 3612T System Cutout Dimensions inches mm...

Страница 21: ...3600 Series Flat Panel Industrial PC Chapter 2 Installation 16 142214 F 3612KPM T Figure 2 2 3612KPM T System Cutout Dimensions inches mm...

Страница 22: ...3600 Series Flat Panel Industrial PC Chapter 2 Installation 17 142214 F 3615T Figure 2 3 3615T System Cutout Dimensions inches mm...

Страница 23: ...3600 Series Flat Panel Industrial PC Chapter 2 Installation 18 142214 F 3615KPM T Figure 2 4 3615KPM T System Cutout Dimensions inches mm...

Страница 24: ...minimal impedance minimum wire required is 18 AWG 1 mm Observe the following practices Separate ground wires P E or Protective Earth from power wires at the point of entry to the enclosure To minimize...

Страница 25: ...may appear at widespread intervals or in some cases may exist continuously Noise commonly enters through input output and power supply lines and may also be coupled through the capacitance between the...

Страница 26: ...rating is sufficient to supply the unit A power cable must be created to supply power to the unit The following materials are needed A three position power connector supplied A braid foil shielded po...

Страница 27: ...nd have full contact with the cable wire 6 Use the screw provided to secure and strain relief the power cable inside the connector Plug the power cable into the power supply located on the side of the...

Страница 28: ...cure the board by installing the screw through the hole in the board s metal plate and into the top of the track 7 Replace the lid Using a Touch Screen Xycom Automation s touch screen complies with en...

Страница 29: ...your system 6 Calibrate the touchscreen following the directions in the next section Caution It is recommended that you keep all default setting when installing the driver The touch screen drivers are...

Страница 30: ...eded For computers running MS DOS the touch screen drivers must be loaded before you can calibrate After the drivers are loaded switch to C Touch and run TBCAL EXE to calibrate the touch screen 1 Ente...

Страница 31: ...keypad with keypad inserts Refer to Figure 2 7 and Figure 2 8 for insert dimensions and installation for the 3612KPM T Refer to Figure 2 9 and Figure 2 10 for insert dimensions and installation for t...

Страница 32: ...3600 Series Flat Panel Industrial PC Chapter 2 Installation 27 142214 F Figure 2 8 3612 KPM T Keypad Insert with Dimensions F1 F20...

Страница 33: ...3600 Series Flat Panel Industrial PC Chapter 2 Installation 28 142214 F Figure 2 9 3615KPM T Keypad Inserts with Dimensions PF1 PF10 Note The PF11 PF20 insert has the same dimensions...

Страница 34: ...3600 Series Flat Panel Industrial PC Chapter 2 Installation 29 142214 F Figure 2 10 3615 KPM T Keypad Insert with Dimensions F1 F20...

Страница 35: ...quipment in Division 1 locations Note When additional cards are added it is the customer s responsibility to ensure that the cards chosen meet operating conditions for Class I and II Division 2 Hazard...

Страница 36: ...180970 Canadian Standards Association Specification C22 2 No 142 cUL Listed File E107636 Warning Suitable for use in Class I Division 2 Groups A B C and D and Class II Division 2 Groups F and G Hazard...

Страница 37: ...ous Locations are responsible for ensuring that all relevant codes and regulations related to location rating enclosure and wiring are met Class I locations are those in which flammable gases or vapor...

Страница 38: ...osive or ignitable mixtures Dust accumulations are normally insufficient to interfere with normal operation of electrical equipment or other apparatus Combustible dust may be in suspension in the air...

Страница 39: ...that apply to their specific location Reference NFPA 70 Article 500 for specific regulations in the United States The 3600 series does not have a power switch The amount of input power required by th...

Страница 40: ...ner diameter of the cable connector strain relief in order to ensure that a reliable degree of strain relief is maintained Always secure the D Sub connectors to the workstation mating connectors via t...

Страница 41: ...16 uH La 4 uH 2 Selected Nonincendive Field Wiring Apparatus shall satisfy the following Nonincendive Field Wiring Apparatus Xycom Models 3612KPM and KPMT And Models 3615KPM and KPMT Vmax Voc Imax Isc...

Страница 42: ...ous Location With respect to Hazardous Location installations always observe the following rules 1 Always install the workstations within an enclosure suitable for the specific application General pur...

Страница 43: ...only run under DOS 3 2 or better The keypad utility will not run in a Windows environment The keypad utility is on the Documentation and Support Library CD that shipped with your computer You will fi...

Страница 44: ...utility from the Main Menu F1 returns to the current menu headings in some of the menus where Exit can be chosen to exit this menu Startup To begin using the keypad utility type kp3util at the prompt...

Страница 45: ...cription Open Opens a file that contains a macro set for the keypad and loads the contents into memory Any macro set in memory is overwritten Once loaded the macro set is available to edit view teach...

Страница 46: ...t Returns to the Main Menu View Lets you view but not edit the macro for the selected key When View is chosen the Exit option is displayed on the menu bar and a graphic representation of the chosen ke...

Страница 47: ...cro is displayed as two lines The top line displays the macro in either hex or decimal format and is the line in which the editing takes place The bottom line displays the macro in ASCII format this l...

Страница 48: ...e 3612KPMT and 3615KPMT do not support the programming of special functions such as caps lock Number lock or scroll lock 1 Use the Upload Menu to access the keypad version As illustrated in Table 3 4...

Страница 49: ...ws you to do the reprogramming without having to enter the full keypad utility for each individual unit After you have programmed the first keypad macros you will need to create a DOS bootable diskett...

Страница 50: ...0 03 F0 14 E 24 F0 24 PF6 F F26 14 0B F0 0B F0 14 F 2B F0 2B PF7 G F27 14 83 F0 83 F0 14 G 34 F0 34 PF8 H F28 14 0A F0 0A F0 14 H 33 F0 33 PF9 I F29 14 01 F0 01 F0 14 I 43 F0 43 PF10 J F30 14 09 F0 09...

Страница 51: ...2 E0 71 E0 F0 71 E0 F0 12 F A SPACE SPACE 29 F0 29 SPACE 29 F0 29 BACKSPACE BACKSPACE 66 F0 66 BACKSPACE 66 F0 66 1 1 16 F0 16 1 16 F0 16 2 2 1E F0 1E 2 1E F0 1E 3 3 26 F0 26 3 26 F0 26 4 4 25 F0 25 4...

Страница 52: ...ws start menu E0 12 E0 1F E0 F0 1F E0 F0 12 E0 12 E0 1F E0 F0 1F E0 F0 12 Explorer Mouse click windows pop up menu E0 12 E0 2F E0 F0 2F E0 F0 12 E0 12 E0 2F E0 F0 2F E0 F0 12 1 Use the keyboard button...

Страница 53: ...intenance schedule on the type of environment the system is in i e if the area is dusty you should schedule maintenance more often than if it is a dry clean area Check the filter often to determine if...

Страница 54: ...ons Therefore it is our recommendation as a preventive maintenance measure that all hard drives used in these types of applications be replaced before the four to five year time period to avoid any do...

Страница 55: ...om Automation Repair Department or Xycom Automation Inc at 734 944 0482 2 Please have the following information Company name shipping and billing address Type of service desired product repair or prod...

Страница 56: ...e used only as a guide Specific testing should be conducted to verify that the unit s finish would meet the demands of extreme environments Table 4 1 3612 Front Panel Frame Chemical Compatibility Alip...

Страница 57: ...s P N Boric Ketones F P Butyric 100 Aluminum Sulfate E E Ethers F P Chloracetic 10 Ammonium Chloride E E Esters F P Chromic 5 Copper Chloride E E Gasoline E E Citric 10 Iron Chloride E E Carbon Tetrac...

Страница 58: ...ne Dioxan Formic acid 50 Acetic acid 50 Phosphoric acid 30 Hydrochloric acid 10 Nitric acid 10 Sulphuric acid 10 Sodium hypochlorite 20 Hydrogen peroxide 25 Potassium carbonate Washing powders Fabric...

Страница 59: ...d extract the files to the temporary folder you just created 4 Copy the extracted files onto the DOS bootable diskette This diskette will be inserted directly into the 3600 unit s floppy drive Before...

Страница 60: ...3600 Series Flat Panel Industrial PC Chapter 5 Troubleshooting 55 142214 F Figure 5 1 Serial Loopback Connections...

Страница 61: ...rial Port Test H COM4 Serial Port Test I Math Coprocessor Test J Video Adjustments Test K Video Interface Test L Speaker Port Test M LPT1 Printer Port Test N LPT2 Printer Port Test O C Hard Drive Inte...

Страница 62: ...alled with MS DOS This document is devoted to the reinstallation of your MS DOS operating system and drivers utilizing the Recovery Media provided with your Xycom Automation industrial computer Note T...

Страница 63: ...on the hard disk drive 7 If you need to reinstall the Windows NT operating system refer to the Xycom Recovery for Xycom Automation Windows NT Workstation shipped with systems preinstalled with Windows...

Страница 64: ...e resolution is less than that of a flat panel display In order to more efficiently make use of the flat panel display s active area it is necessary to employ an expansion technique which stretches th...

Страница 65: ...all the corresponding touch screen driver software if you change the operating system The touch screen drivers are located on the Document and Support Library CD under DRIVERS TOUCHSCREEN TOUCH BASE C...

Страница 66: ...50 60 Hz switch selectable 4 0A maximum Power Supply 90 watts 150 watts Passive Backplane Four available expansion slots one length PCI one length PCI one length ISA one length PCI or ISA Available Po...

Страница 67: ...ion Temperature Operating Non operating 0 to 50 C 32 to 122 F 20 to 60 C 4 to 140 F Humidity Operating Non operating 20 to 80 RH non condensing 20 to 80 RH non condensing Altitude Operating Non operat...

Страница 68: ...85 CD EXT FLOPPY FAN HARD DRIVE BACKPLANE CONNECTORS 2 PCI DC POWER DC AC INVERTER LED SW FRONT PANEL CD TOUCHSCREEN POWER SUPPLY DC OUT AC IN AC INPUT FAN PCI ISA 4 SLOT BACKPLANE PCI ISA or PCI PCI...

Страница 69: ...Appendix C Pinouts 64 142214 F AIM3 CPU Board Layout Figure B 2 AIM3 CPU Board Layout w Jumper Connector Locations...

Страница 70: ...the signal definitions for the keyboard connector It is a standard PS 2 compatible connector Table C 1 Keyboard Connector Pinout Pin Signal 1A KB_DATA 2A NC 3A GND 4A 5VFUSE 5A KB_CLK 6A NC Mouse Por...

Страница 71: ...A 5VFUSE 1B 5VFUSE 2A USBP0 2B USBP1 3A USBP0 3B USBP1 4A GND 4B GND Parallel Port Connector LPT1 The following table shows the signal definitions for the DB 25 LPT1 connector Table C 4 Parallel Conne...

Страница 72: ...ons for the COM1 DB 9 connectors Table C 5 COM1 Connector Pinout RS 232 RS 485 Pin Signal Pin Signal 1A DCD1 1B TXD 2A RXD1 2B TXD 3A TXD1 3B TXD TERM 4A DTR1 4B TXD TERM 5A GND 5B GND 6A DSR1 6B RXD...

Страница 73: ...2 TXD2 15 NC 3 RXD2 16 NC 4 RTS2 17 NC 5 CTS2 18 NC 6 DSR2 19 NC 7 GND 20 DTR2 8 DCD2 21 NC 9 NC 22 RI2 10 NC 23 NC 11 PB_RESET 24 NC 12 NC 25 NC 13 NC VGA Connector The following table lists the sign...

Страница 74: ...tion on COM2 connector JP9 1 2 2 3 Supply 12V to COM2 connector Do not supply 12V to COM2 connector JP10 1 2 2 3 Supply 5V to COM2 connector Do not supply 5V to COM2 connector JP11 1 2 2 3 Allow exter...

Страница 75: ...settings for the TSKAM 1 Table E 1 Jumper and Switch Settings for TSKAM 1 Switches Jumpers Position Setting Function SW1 1 4 All OFF Keypad type SW2 1 4 All OFF Reserved JP3 A B Connects H8 keyboard c...

Страница 76: ...B Enables H8 ROM access Disables H8 ROM access JP8 A B Disconnects H8 STBY pin from header Connects H8 STBY pin to Program header P6 pin 11 JP9 In Out Connects remote switch interrupt to H8 Disconnect...

Страница 77: ...ision 2 locations 33 Enclosures 34 Groups 33 DIMM 23 Display 5 7 Documentation kit 12 DRAM 23 Driver touch scre ens 23 Drivers installing 59 miscellaneous 60 touch screen 60 video 59 Drives floppy dis...

Страница 78: ...AT installation and PCI boards 23 Pinouts COM1 67 COM2 68 Dual USB connector 66 keyboard connector 65 mouse connector 65 parallel port 66 VGA connector 68 Ports COM 9 keyboard 9 65 mouse 9 65 paralle...

Страница 79: ...Power 19 Testing diagnostic 54 56 Touch screen drivers 60 Touch screens calibrating 24 driver 23 TSKAM jumper settings 70 71 switch settings 70 71 Using the Keypad Utility 39 Utility Batch Mode 44 VGA...

Страница 80: ...Xycom Automation Inc 734 429 4971 Fax 734 429 1010 http www xycom com Canada Sales 905 607 3400 Northern Europe Sales 44 1604 790 767 Southern Europe Sales 39 011 770 53 11 142214 F...

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