Troubleshooting
CAUTION:
Some paper and other media types can cause poor output quality, increased paper jams,
or damage your printer. Do not use the following:
•
Rough or porous paper
•
Inkjet paper
•
Non-laser glossy or coated paper
•
Paper that has been photocopied
•
Paper that has been folded or wrinkled
•
Paper with cutouts or perforations
•
Stapled paper
•
Envelopes with windows, metal clasps, side seams, or adhesives with release strips
•
Padded envelopes
•
Plastic media
•
Transparencies
•
Ensure the paper type selected in your print driver matches the paper type on which you are
printing.
•
If you have the same size paper loaded in more than one tray, ensure that the proper tray is
selected in the print driver.
•
Store your paper and other media properly for optimum print quality. For details, see
Paper Storage
Guidelines
on page 47.
Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table and see the
corresponding solution to correct the problem. You can also print a Demo Page to more precisely
determine the print-quality problem.
If the print quality does not improve after carrying out the appropriate action, contact your Xerox
representative.
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Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
