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7-14

Troubleshooting

Printer Problems

Symptom

Cause and Solution

The printer does not print.

•

The printer cable is not connected properly.

•

The printer cable is defective. Swap the cable

with one known to work. If necessary,
replace the cable.

•

The printer port is configured incorrectly.

Check printer setting in Windows to make
certain that the print job is being sent to the
correct port (for example, LPT1).

•

The Laser Printer Cartridge is not installed

properly. Remove and re-insert the
cartridge, see Installing the Laser Printer
Cartridge on page 1-6.

•

A paper jam has occurred. Refer to Clearing

Jams on page 7-2.

•

The printer may be configured incorrectly

within an application. Check the
application to verify that all print settings
are correct.

•

The printer driver may be incorrectly

installed. Re-install the printer driver. See
Uninstalling Software on page 1-30. Try
printing a test page.

The paper does not feed
into the printer.

•

Paper has not been loaded properly. Remove

and re-insert the paper correctly. Refer to
Loading Paper on page 1-15.

•

There is too much paper in the Automatic

Paper Feeder. Decrease the number of
sheets of paper in the Automatic Paper
Feeder.

Содержание WorkCentre Pro 385

Страница 1: ...ending a Fax Chapter 4 Receiving a Fax Chapter 5 Printing Chapter 6 Scanning Chapter 7 Trouble Shooting Chapter 8 Maintenance Chapter 9 Appendix Chapter 10 Glossary Index Pro 385 User Manual http xww...

Страница 2: ...g Software 1 24 System Requirements 1 24 Overview of the WorkCentre 385 Drivers 1 24 Additional Software 1 25 Software Installation Procedure 1 26 Uninstalling Software 1 30 Using the Control Panel 1...

Страница 3: ...s 1 46 User Options System Data 1 47 Setting an Option 1 47 Selectable Options 1 48 Installing the Machine http xww xedoc world xerox com data XEDOC Central Multifunction wc385 user chapter1 chpt1 htm...

Страница 4: ...Your Machine Unpacking Appearance may vary according to country CD ROM Parallel cable Telephone line cord Document Exit tray Power cord Document Input tray Printer exit tray User Guide One touch label...

Страница 5: ...nents and their locations Note Your machine may look slightly different than the illustration Automatic Paper Feeder Extension Tray Paper Guides Paper Exit Tray Automatic Paper Feeder Manual Paper Fee...

Страница 6: ...Set Up Your Machine 1 3 1 Rear View TEL LINE Jack EXT LINE Jack PC Cable Connector Power Cord Connector Laser Printer Cartridge Cover Release Buttons right and left sides Cover Inside...

Страница 7: ...enough space to allow for easy paper loading paper unloading and opening of the front cover Do not place your machine n In direct sunlight n Near heat sources or air conditioners n In dusty or dirty e...

Страница 8: ...responding slots If desired fold out the extension tray Document Exit Tray Insert the two tabs on the document exit tray into the slots on the front of your machine Fold out the extension tray if nece...

Страница 9: ...e 1 Open the cover by pulling the cover release buttons on both sides of the machine toward you 2 Unwrap the Laser Printer Cartridge 3 Shake the Laser Printer Cartridge from side to side five or six t...

Страница 10: ...4 Carefully remove the sealing tape by pulling straight out on the tab protruding from the end of the Laser Printer Cartridge 5 Locate the two Laser Printer Cartridge slots inside the printer one on...

Страница 11: ...p the handle and slide the Laser Printer Cartridge down along the cartridge slots until it clicks into place 7 Close the cover Make sure that the cover is securely closed and both cover release button...

Страница 12: ...INE jack and the other end into a standard phone wall jack Extension Phone If you want to use an ordinary phone or answering machine with your WorkCentre 385 connect it to the jack labelled EXT LINE o...

Страница 13: ...EE standard 1284 Note If using another parallel cable ensure that it meets IEEE standard 1284 specifications To connect the WorkCentre 385 to a computer follow the steps below CAUTION Make sure the co...

Страница 14: ...et Up Your Machine 1 11 1 2 Connect the other end of the cable to the parallel port on your computer If necessary refer to your computer documentation for assistance with this procedure Connector Clip...

Страница 15: ...install the WC 385 the AC power cord must remain unplugged from the grounded wall outlet until software is to be loaded In the next step one end of the power cord will be plugged into the back of the...

Страница 16: ...h In the table below the capacities for the various media in the Automatic Paper Feeder and the Manual Paper Feeder are shown Automatic Paper Feeder Manual Paper Feeder Standard Paper Non Standard Pap...

Страница 17: ...uccessfully print Paper Type Capacity Letter A4 100 Sheets 20 80 gm2 paper Legal 50 Sheets 20 80 gm2 paper All Other Stock Label Paper Transparency Envelope 1 Paper Size Weight Xerox 4200 Letter 8 1 2...

Страница 18: ...uccessfully print Paper Type Capacity Letter A4 100 Sheets 20 80 gm2 paper Legal 50 Sheets 20 80 gm2 paper All Other Stock Label Paper Transparency Envelope 1 Paper Size Weight Xerox 4200 Letter 8 1 2...

Страница 19: ...an hold a maximum of 150 sheets of 80 gm2 plain paper or 10 envelopes or other print media Depending upon media thickness maximum capacity may be reduced Note If you experience problems feeding paper...

Страница 20: ...lopes in the Automatic Paper Feeder For transparencies refer to the packaging for the transparency stock to determine the print side Hold the transparencies by the edges and avoid touching the print s...

Страница 21: ...age 1 13 and Specifications in the Appendix Do not mix different types of print media Refer to the following instructions for loading each type of print material a Load paper or transparencies with th...

Страница 22: ...lustration for reference only CAUTION Never use envelopes with clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer c Load letterhead paper with...

Страница 23: ...k of print media Do not tightly press the paper guides to the print media edges the guides may bend the media or provide too much resistance when feeding Note When you print a file from your PC using...

Страница 24: ...e application before starting your print job 1 Place the paper in the Manual Paper Feeder and adjust the paper guides to the width of the print material Slide the paper guides until they lightly touch...

Страница 25: ...ne 1 21 1 2 Ensure that the media is fed into the machine as far as it will go 3 Press the Start button to start manual feeding of the media If you have more than one page to print press the Start but...

Страница 26: ...aper The pigments must withstand the printer s fusing temperature of 392o F 200o C for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produ...

Страница 27: ...graphic printers n Use only well constructed envelopes with sharp well creased folds l DO NOT use envelopes with clasps and snaps l DO NOT use envelopes with windows coated linings self stick adhesive...

Страница 28: ...tallation only If installing the additional software packages included on the CD ROM an additional 30MB free hard disk space is required 20MB TextBridge Pro 10MB LaserFax3 5 Lite Overview of the WorkC...

Страница 29: ...serFAX 3 5 Lite is a fax program which enables you to send faxes from and receive faxes to your PC n TextBridge Pro a scanning program with optical character recognition OCR capabilities is also inclu...

Страница 30: ...plugged into a standard grounded AC power outlet and connected to your computer 3 The machine turns on Note To power off the machine unplug the power cord Power must be applied at all times if the ma...

Страница 31: ...the program Select FILE RUN from the Windows Program Manager then proceed to step 4b If the program does not start a From the Start menu select Run b Type D autorun exe where D represents the letter d...

Страница 32: ...1 28 Getting Started 5 Select a language A window will appear showing the components to be installed...

Страница 33: ...you to shut down your machine after each component is installed it is not necessary to shut down your computer until all components are installed After the last component has been installed you must s...

Страница 34: ...x all WorkCentre 385 software components are installed into a single Program Group To uninstall components 1 Start Windows 2 In the Program Manager double click the WorkCentre 385 Program Group The W...

Страница 35: ...Item for component you wish to uninstall 4 Click on the Submenu uninstall icon for the component you wish to remove A window will appear prompting you to confirm that you wish to remove the selected a...

Страница 36: ...rint priority to PC file printing over fax printing One touch Dial and Special Function Buttons Use to call most frequently used numbers with one button Also use in conjunction with the Menu button to...

Страница 37: ...ied or transmitted documents Number Keypad Use to dial numbers manually or to enter letters and numbers for various programming functions Speed Dual Use to dial calls and send fax documents by enterin...

Страница 38: ...f the ringer The selected ringer sounds and the display indicates the loudness level with the symbol If adjusted such that no symbol is displayed the ringer will be turned off The machine will work no...

Страница 39: ...n the One Touch keypad The display indicates RINGER VOLUME 2 Press the Up or Down button until DEFAULT SETTINGS appears 3 Press Enter The display prompts you to choose the Home Resolution mode 4 Press...

Страница 40: ...next section Sound Control for configuration details 8 To return to Standby mode press the Stop button Sound Control You can choose an alarm tone to sound when abnormal operating conditions occur for...

Страница 41: ...next section Sound Control for configuration details 8 To return to Standby mode press the Stop button Sound Control You can choose an alarm tone to sound when abnormal operating conditions occur for...

Страница 42: ...your machine via telephone If you want to disable remote diagnosis to protect your machine from being serviced by an unauthorized person you must activate the Remote Diagnosis Protection feature 1 Pr...

Страница 43: ...your machine via telephone If you want to disable remote diagnosis to protect your machine from being serviced by an unauthorized person you must activate the Remote Diagnosis Protection feature 1 Pr...

Страница 44: ...hen press Enter You can also press the number of the language in the display 4 ECONO MODE SETTING setup menu selection is displayed Refer to the next section Econo Mode for configuration details 5 To...

Страница 45: ...toner use the Last Fax Data Reprint feature to print the last fax data Your machine continuously stores the last 10 pages of received fax data and updates the pages each time you receive a fax 1 Pres...

Страница 46: ...toner use the Last Fax Data Reprint feature to print the last fax data Your machine continuously stores the last 10 pages of received fax data and updates the pages each time you receive a fax 1 Pres...

Страница 47: ...g the loudest setting 3 After choosing the desired volume level press the Speaker button to return to the Standby mode Setting the Clock Mode You can configure your machine to display time using eithe...

Страница 48: ...t buttons to move the cursor to the digit you wish to change After entering the date the flashing cursor will move into the first digit of the time 3 Using the Number keypad enter the current time Rem...

Страница 49: ...to move the cursor under the incorrect digit then enter the correct number or press the Delete button to delete the number 3 Press Enter when the correct number is displayed The display prompts you to...

Страница 50: ...PRIORITY button to enable this feature The display indicates PP in the lower right corner The interrupted fax data will be stored in memory To disable this feature press the PRINT PRIORITY button agai...

Страница 51: ...PRIORITY button to enable this feature The display indicates PP in the lower right corner The interrupted fax data will be stored in memory To disable this feature press the PRINT PRIORITY button agai...

Страница 52: ...e 1 48 These reports will be automatically printed after every 40 transmissions or receptions if auto is selected n Help List One Touch button 15 This quick reference guide consists of a list detailin...

Страница 53: ...e 1 48 These reports will be automatically printed after every 40 transmissions or receptions if auto is selected n Help List One Touch button 15 This quick reference guide consists of a list detailin...

Страница 54: ...ws the starting time type of operation etc n Phone Book One Touch button 18 This Telephone Numbers List indicates all of the numbers currently stored in machine memory as One Touch Dial numbers Speed...

Страница 55: ...o or receiving from more than one location and provides detailed information about the operation Note Any report which is configured to print automatically will not print if your machine runs out of p...

Страница 56: ...ress the System Data button on the One Touch keypad The display shows the first option menu 3 Scroll through the options by pressing the Down or Up buttons repeatedly 4 When the option you want appear...

Страница 57: ...ing transmission information whether the transmission was successful how many pages were sent etc Press 1 to print a confirmation report automatically each time you send a fax ON Press 2 to turn this...

Страница 58: ...reduce power usage when the printer is idle Press 1 to turn the feature ON The display asks you to determine the length of time the printer waits after printing a job before going to a reduced power...

Страница 59: ...nger than the paper installed in your machine the machine can reduce the data in the document to fit the paper size currently loaded in the machine Use this feature if you want to automatically reduce...

Страница 60: ...tical axis only The net effect of Horizontal Reduction will be a vertical compression of the image as shown below If you want to reduce incoming pages equally along both axes in order to maintain the...

Страница 61: ...e discarded Using the Number keypad enter the desired discard size and press the Enter button to store your selection n REDIAL INTERVAL Your machine can automatically redial a remote fax machine if it...

Страница 62: ...s calling on to properly answer the phone Using the Distinctive Ring Pattern Detection feature your fax machine can learn the ring pattern you designate to be answered as a fax Unless you change it th...

Страница 63: ...n When the machine completes learning the LCD displays END DRPD SETUP With the DRPD feature active DRPD appears in the display and the previously set reception mode is ignored If you turn DRPD off the...

Страница 64: ...o turn this feature on Press 2 to turn this feature off n PRIORITY TERM You can set your machine to turn Print Priority off automatically if there is no further PC printing activity There are two user...

Страница 65: ...1 56 Getting Started n CLOCK MODE Use this feature to determine how time is displayed on your machine Press 1 to select a 12 hour Clock Mode Press 2 to select a 24 hour Clock Mode...

Страница 66: ...Chapter 2 Making a Copy Set Up Your Machine 2 1 Making a Copy http xww xedoc world xerox com data XEDOC Central Multifunction wc385 user chapter2 chpt2 htm 07 09 1999 14 33 44...

Страница 67: ...graphs or other halftone images n Multiple copies 1 to 99 copies of the document can be made n Enlarge Reduce You can reduce or enlarge the size of a copied image from 50 to 200 in increments of 1 n C...

Страница 68: ...se NORMAL DARKEN LIGHTEN or PHOTO 4 Press the Copy button 5 Using the Number keypad enter the number of copies you wish to make The default setting is 01 copy 6 Press the Copy button Or Press the Star...

Страница 69: ...face down into the Automatic Document Feeder until it is grasped and pulled into the machine 3 If necessary press the Contrast button You may choose NORMAL DARKEN LIGHTEN or PHOTO 4 Press the Copy but...

Страница 70: ...PY RATE menu where you can manually adjust the copy image scale size settings The number in the right corner of the bottom line shows the current image percentage To reduce or enlarge the image size e...

Страница 71: ...ese copy sets will all be stacked on top of each other Press 1 or 2 to choose the desired collation method You can also press the Down button to choose the default collation setting 2 OFF The LCD disp...

Страница 72: ...for One Touch Dialing 3 15 Speed Dialing 3 18 Storing a Number for Speed Dialing 3 18 Group Dialing for Multi Address Transmission 3 19 Storing One Touch or Speed Dial Numbersfor Group Dialing 3 19 Se...

Страница 73: ...LaserFAX Lite 3 39 Fax Conversion Dialog Advanced Features 3 43 Cover Sheet Options 3 44 The Send Options Button 3 45 The Attach Button 3 46 The Keep Button 3 48 LaserFAX Application Features 3 49 La...

Страница 74: ...eder and entering the information required for faxing at the WorkCentre 385 Control Panel This is called Manual Faxing For information and instructions for Manual Faxing refer to Manual Faxing on page...

Страница 75: ...of documents into the machine l carbon paper or carbon backed paper l coated paper l onion skin or thin paper l wrinkled or creased paper l curled or rolled paper l torn paper Note If your document f...

Страница 76: ...ry capacity Up to 30 sheets may be inserted at a time To insert more than one sheet ensure that the bottom sheet enters first Stagger the leading edge of the sheets slightly and insert them with light...

Страница 77: ...it the fax If you wish to cancel the fax press the Stop button two times Sending a Fax Using a One Touch Number 1 Adjust the document guides to match the width of the document 2 Slide the document fac...

Страница 78: ...it the fax If you wish to cancel the fax press the Stop button two times Sending a Fax Using a One Touch Number 1 Adjust the document guides to match the width of the document 2 Slide the document fac...

Страница 79: ...When the remote fax machine answers the phone the document will be transmitted automatically Note You can store One Touch or Speed Dial numbers so you can dial your most frequently used numbers with...

Страница 80: ...When the remote fax machine answers the phone the document will be transmitted automatically Note You can store One Touch or Speed Dial numbers so you can dial your most frequently used numbers with...

Страница 81: ...Number Note A Group Number may be assigned to a One Touch button or designated as a two digit numerical keypad number You can use only one Group Number in a single operation 5 Continue the procedure...

Страница 82: ...Number Note A Group Number may be assigned to a One Touch button or designated as a two digit numerical keypad number You can use only one Group Number in a single operation 5 Continue the procedure...

Страница 83: ...t the remote location to press the start button on their fax machine They can then hang up The remote fax machine will send the initial fax tones 5 Wait until you hear the fax tone from the remote fax...

Страница 84: ...t the remote location to press the start button on their fax machine They can then hang up The remote fax machine will send the initial fax tones 5 Wait until you hear the fax tone from the remote fax...

Страница 85: ...chine prints out a Message Confirmation report You can also configure your machine to print out a confirmation report automatically each time a fax is sent To automatically print a confirmation report...

Страница 86: ...ultiple locations You can store a maximum of ten fax numbers for a memory transmission If you need to send your fax to more than ten locations you can increase the number of fax locations dialed by in...

Страница 87: ...ultiple locations You can store a maximum of ten fax numbers for a memory transmission If you need to send your fax to more than ten locations you can increase the number of fax locations dialed by in...

Страница 88: ...e last fax number setting press the Stop button Or If you want to send the document to more than one location press the Enter button and enter another fax number using the numeric keypad One Touch key...

Страница 89: ...ge 3 23 2 Press the Menu button then press the Delay TX button on the One Touch keypad 3 Enter the telephone number of the remote machine There are several methods available to do this l Direct entry...

Страница 90: ...er setting and pressed the Stop button Note Only a single Group dial number may be used in a Delayed Transmission Operation 6 The display prompts you to enter an ID for the transmission If you want to...

Страница 91: ...n is set Note If you want to cancel the Delayed Transmission see Canceling a Standby Operation on page 3 14 Adding Documents To a Standby Operation You can add documents to a Delayed Transmission prev...

Страница 92: ...n is set Note If you want to cancel the Delayed Transmission see Canceling a Standby Operation on page 3 14 Adding Documents To a Standby Operation You can add documents to a Delayed Transmission prev...

Страница 93: ...s to the pages already in memory displays the number of total pages and added pages then returns to Standby mode Canceling a Standby Operation 1 Press Menu then press the Add Cancel button on the One...

Страница 94: ...s to the pages already in memory displays the number of total pages and added pages then returns to Standby mode Canceling a Standby Operation 1 Press Menu then press the Add Cancel button on the One...

Страница 95: ...e Touch number and XX designates the selected One Touch button 2 Enter the number you want to store by using the Number keypad then press Enter To insert a pause between numbers when dialing press the...

Страница 96: ...ntering a name To set another One Touch number press the desired One Touch button and repeat steps 2 through this step Or To return to Standby mode press the Stop button Using the One Touch Address La...

Страница 97: ...es 3 17 3 1 Remove the clear cover and label using a pointed instrument as shown below Note You may want to use pencil in case you wish to change these numbers later 2 Write information on the label a...

Страница 98: ...DEL 2 NXT 3 in the bottom line Press 1 to edit that number 2 to delete that number or 3 to keep that number and choose another location 3 Enter the telephone number you want to store then press the E...

Страница 99: ...any number previously busy Before you can use this feature you must coordinate and store Group numbers Storing One Touch or Speed Dial Numbers for Group Dialing 1 Press the Menu button then press the...

Страница 100: ...p to a One Touch Button You can assign a Group number to a One Touch button The One Touch button can then be used to call all the telephone numbers stored in the Group Before you can use this feature...

Страница 101: ...not use cardboard Blue lines on a ruled pad will not fax well When sending typical text based documents you should not need to adjust the resolution and the contrast However if you send documents with...

Страница 102: ...not use cardboard Blue lines on a ruled pad will not fax well When sending typical text based documents you should not need to adjust the resolution and the contrast However if you send documents with...

Страница 103: ...te fax machine does not support Super Fine Resolution the WorkCentre 385 will transmit using the highest resolution mode supported by the remote fax machine Mode Recommended for Standard Documents wit...

Страница 104: ...r details on how to set the default resolution and contrast see Home Resolution and Home Contrast on page 1 35 Using the Number Keypad As you perform various tasks you will need to enter names and num...

Страница 105: ...r details on how to set the default resolution and contrast see Home Resolution and Home Contrast on page 1 35 Using the Number Keypad As you perform various tasks you will need to enter names and num...

Страница 106: ...acters 1 Locate the button labelled with the character you want Press the button repeatedly until the correct letter appears in the display For example to enter the letter O press the 6 key labeled MN...

Страница 107: ...acters 1 Locate the button labelled with the character you want Press the button repeatedly until the correct letter appears in the display For example to enter the letter O press the 6 key labeled MN...

Страница 108: ...Number keypad button move the cursor by pressing the Right button then press the Number keypad button labeled with the letter you want The blinking cursor moves right and the next letter appears in t...

Страница 109: ...e telephone number of a remote fax machine manually by using the Number keypad The number you press appears in the LCD display Key Assigned numbers letters or characters 1 1 2 A B C 2 3 D E F 3 4 G H...

Страница 110: ...e telephone number of a remote fax machine manually by using the Number keypad The number you press appears in the LCD display Key Assigned numbers letters or characters 1 1 2 A B C 2 3 D E F 3 4 G H...

Страница 111: ...cursor under the wrong digit by pressing the Right or Left button Press the correct number to change or press the Delete button to delete the number Inserting a Pause With some private telephone syst...

Страница 112: ...cursor under the wrong digit by pressing the Right or Left button Press the correct number to change or press the Delete button to delete the number Inserting a Pause With some private telephone syst...

Страница 113: ...er multiple times the machine does not count the duplicates 2 Press the Down or Up buttons to search through memory until you find the number you want 3 When the number you want appears in the display...

Страница 114: ...emory While searching through the machine s memory you ll see that each entry is preceded by one of three letters T for One Touch dial S for speed or G for group dial number These letters tell you how...

Страница 115: ...emory While searching through the machine s memory you ll see that each entry is preceded by one of three letters T for One Touch dial S for speed or G for group dial number These letters tell you how...

Страница 116: ...Touch Tone signals to perform special operations by phone Bank by phone and voice mail are two examples of systems that require Touch Tone signals You can send Touch Tone signals by following these s...

Страница 117: ...Touch Tone signals to perform special operations by phone Bank by phone and voice mail are two examples of systems that require Touch Tone signals You can send Touch Tone signals by following these s...

Страница 118: ...ller CAUTION If your telephone service does not use the switch hook signal do not press the Flash button during a call Doing so could disconnect the call Automatic Redial If the number you dial to sen...

Страница 119: ...ller CAUTION If your telephone service does not use the switch hook signal do not press the Flash button during a call Doing so could disconnect the call Automatic Redial If the number you dial to sen...

Страница 120: ...l attempts 1 Place the document face down in the Automatic Document Feeder If necessary adjust the resolution or contrast For details see Resolution on page 3 21 andContrast on page 3 23 2 Press the M...

Страница 121: ...u do not want to assign the transmission a name press the Enter button to skip over this step For details on how to enter letters using the Number keypad see Entering Alphanumeric Characters on page 3...

Страница 122: ...achine TX POLL You can program your fax machine to send documents when polled by a remote fax machine It is possible to assign a Poll Code to prevent unauthorized polling of your fax machine When you...

Страница 123: ...achine TX POLL You can program your fax machine to send documents when polled by a remote fax machine It is possible to assign a Poll Code to prevent unauthorized polling of your fax machine When you...

Страница 124: ...transmission with a Poll code press the Enter button when the display shows 0000 for TX POLL CODE If you previously entered a poll code and do not want one you may enter 0000 and then press the Enter...

Страница 125: ...chine returns to Standby mode and displays a reminder that a Polling Transmission is set The machine automatically switches to FAX mode automatic receiving when set to be polled Adding Documents To th...

Страница 126: ...chine returns to Standby mode and displays a reminder that a Polling Transmission is set The machine automatically switches to FAX mode automatic receiving when set to be polled Adding Documents To th...

Страница 127: ...job already in memory waiting to be polled follow the procedure below 1 Press the Menu button 2 Press the Add Cancel button on the One Touch keypad The LCD display prompts you to select 1 ADD or 2 CA...

Страница 128: ...job already in memory waiting to be polled follow the procedure below 1 Press the Menu button 2 Press the Add Cancel button on the One Touch keypad The LCD display prompts you to select 1 ADD or 2 CA...

Страница 129: ...is installed LaserFAX becomes a selection among the printing devices for your computer workstation When you send a fax directly from your PC you simply select LaserFAX as the destination for a print...

Страница 130: ...actual steps you perform may be slightly different depending on the Windows version and application you are faxing from Additional detail for some of the dialogs is available later in this section of...

Страница 131: ...ed entries in the Phonebook you can type a key name assigned to a Phonebook entry and LaserFAX Lite will look up the associated fax number Note For information on the LaserFAX phonebook refer to The L...

Страница 132: ...recipient the subject of the fax and a short message a If prompted select Yes to define the cover sheet fields b Double click each user defined field name and type the desired information in the file...

Страница 133: ...this list until it is transmitted using the features of the LaserFAX application At that time it will be displayed in the Jobs completed list Note The features of the LaserFAX application are briefly...

Страница 134: ...s an Advanced button that can be selected which makes available several other features for the fax job When the Advanced button is selected the dialog below is displayed Note that the Fax Conversion s...

Страница 135: ...In this field the recipient of the fax is entered Subject The subject of the fax is entered here Message The message to be conveyed on the cover sheet is entered here Restore last cover sheet When se...

Страница 136: ...ay be up to 20 digits long and may be sent and received with the fax It is the ITU PWD T30 frame Note that it is not possible to transmit a signature if you also wish to perform a turnaround poll in t...

Страница 137: ...an be attached to the current job When the Attach button is selected the following dialog is displayed The features of this dialog are as follows n The Fax button displays the list of fax files to cho...

Страница 138: ...OK You can select several faxes at once by holding down the CTRL key and clicking on the faxes that you wish to attach 3 When all files are attached to the fax job select OK to fax the job and its att...

Страница 139: ...ng dialog is displayed To use the features of this dialog perform the following steps 1 The name of the file and the application in which it was generated are displayed in the Description field Edit t...

Страница 140: ...tion 5 After making settings on this dialog select OK to return to the Advanced dialog LaserFAX Application Features In this section the features of the LaserFAX application are briefly described For...

Страница 141: ...tion 5 After making settings on this dialog select OK to return to the Advanced dialog LaserFAX Application Features In this section the features of the LaserFAX application are briefly described For...

Страница 142: ...The Print Button This will print the current fax or list Use Printer setup from the File menu to select the default printer or fax machine to be used The Information Button This will show more detail...

Страница 143: ...This will stop the current job in progress or place a pending job into Hold status A held job can be released with the Go button The Waste Button This will delete an entry from a list In the case of t...

Страница 144: ...r more details The Scan Button If you are using an external fax machine with LaserFAX you can use this to scan documents into your PC The QuickFax Button This allows you to send a fax without using an...

Страница 145: ...sert key on your keyboard to add a new entry You must specify a unique key name which can then be typed for LaserFAX to look up the fax number in your phonebook The phonebook provides the ability to a...

Страница 146: ...e Machine is Out of Paper 4 6 Receiving a Fax Printed Too Light to Read 4 7 Printing Last Fax Data 4 7 Erasing Last Fax Data From Memory 4 8 Distinctive Ring Pattern Detection DRPD 4 8 What is Polling...

Страница 147: ...no electronic storage of the fax in memory When used in this manner the WorkCentre 385 is receiving faxes as a Stand Alone fax machine There are four distinct ways to configure the WorkCentre 385 as...

Страница 148: ...EXT LINE socket on your fax machine If the WorkCentre 385 senses a fax tone it automatically switches to fax reception mode However if a fax is not sensed the WorkCentre 385 routes the call to the ans...

Страница 149: ...EXT LINE socket on your fax machine If the WorkCentre 385 senses a fax tone it automatically switches to fax reception mode However if a fax is not sensed the WorkCentre 385 routes the call to the ans...

Страница 150: ...tions on page 1 48 To adjust ringer volume press the Menu button and the System Setup button on the One Touch keypad Ringer volume is the first item displayed Use the Up or Down button to set the desi...

Страница 151: ...tions on page 1 48 To adjust ringer volume press the Menu button and the System Setup button on the One Touch keypad Ringer volume is the first item displayed Use the Up or Down button to set the desi...

Страница 152: ...tions on page 1 48 To adjust ringer volume press the Menu button and the System Setup button on the One Touch keypad Ringer volume is the first item displayed Use the Up or Down button to set the desi...

Страница 153: ...you will hear a second ringing tone indicating a voice phone call 4 Lift the handset to answer the call If the voice call is not answered within a specified time the machine will switch to automatic...

Страница 154: ...you will hear a second ringing tone indicating a voice phone call 4 Lift the handset to answer the call If the voice call is not answered within a specified time the machine will switch to automatic...

Страница 155: ...de for machines with extension phones The asterisks in the code are fixed characters but the number can be changed For more information see Selectable Options on page 1 48 4 Replace the handset The ma...

Страница 156: ...de for machines with extension phones The asterisks in the code are fixed characters but the number can be changed For more information see Selectable Options on page 1 48 4 Replace the handset The ma...

Страница 157: ...set it to answer incoming calls after one ring If the machine is in TEL mode and an answering machine is connected to the machine turn off the answering machine This will prevent the answering machine...

Страница 158: ...set it to answer incoming calls after one ring If the machine is in TEL mode and an answering machine is connected to the machine turn off the answering machine This will prevent the answering machine...

Страница 159: ...Cartridge is low or empty you may receive a fax which is printed too light to read Fortunately the machine stores the last 10 pages of received fax data continuously updating the pages whenever a fax...

Страница 160: ...Cartridge is low or empty you may receive a fax which is printed too light to read Fortunately the machine stores the last 10 pages of received fax data continuously updating the pages whenever a fax...

Страница 161: ...Cartridge is low or empty you may receive a fax which is printed too light to read Fortunately the machine stores the last 10 pages of received fax data continuously updating the pages whenever a fax...

Страница 162: ...Press 2 CLEAR to erase the Last Fax Data from memory Distinctive Ring Pattern Detection DRPD Distinctive Ring is a telephone company service which enables the use of a single telephone line to answer...

Страница 163: ...Press 2 CLEAR to erase the Last Fax Data from memory Distinctive Ring Pattern Detection DRPD Distinctive Ring is a telephone company service which enables the use of a single telephone line to answer...

Страница 164: ...Press 2 CLEAR to erase the Last Fax Data from memory Distinctive Ring Pattern Detection DRPD Distinctive Ring is a telephone company service which enables the use of a single telephone line to answer...

Страница 165: ...gnored If you turn DRPD off the machine returns to any previously set reception mode Polling What is Polling Polling means that one fax machine requests another to send a document This is useful for s...

Страница 166: ...gnored If you turn DRPD off the machine returns to any previously set reception mode Polling What is Polling Polling means that one fax machine requests another to send a document This is useful for s...

Страница 167: ...gnored If you turn DRPD off the machine returns to any previously set reception mode Polling What is Polling Polling means that one fax machine requests another to send a document This is useful for s...

Страница 168: ...ed telephone numbers see One Touch Dialing on page 3 15 l Speed Number dialing using the numeric keypad see Speed Dialing on page 3 18 5 Press Enter 6 The display asks you to enter another fax number...

Страница 169: ...splay prompts for the time at which the machine will call and poll the remote machine To call the remote machine immediately skip over this step without entering a time for polling Or If a specific ti...

Страница 170: ...during the installation of the other software components for the WorkCentre 385 the LaserFAX Lite application is installed automatically LaserFAX Installation To install LaserFAX Lite no additional s...

Страница 171: ...r than having them print on the WorkCentre 385 To do this perform the following steps 1 In the LaserFAX program group select LaserFAX Config The dialog shown below will be displayed 2 On this dialog s...

Страница 172: ...click on the entry to view it You can then decide whether to keep it delete it print it or send it to another recipient For a brief overview of LaserFAX application features refer to LaserFAX Applicat...

Страница 173: ...ps 1 Select the Display Device information menu 2 Double click WC385 and de select the Receive faxes to PC option 3 Click OK 4 Repeat this process to re enable Receive Faxes to the PC later Troublesho...

Страница 174: ...ps 1 Select the Display Device information menu 2 Double click WC385 and de select the Receive faxes to PC option 3 Click OK 4 Repeat this process to re enable Receive Faxes to the PC later Troublesho...

Страница 175: ...ter Settings 5 2 Accessing and Changing Printer Settings 5 3 In Windows 3 x 5 3 In Windows 95 98 5 8 In Windows NT 4 0 5 13 Printing http xww xedoc world xerox com data XEDOC Central Multifunction wc3...

Страница 176: ...cumentation for the exact printing procedure 1 Make sure that your machine is properly connected to the computer and the On Off Line LED indicator is lit if it is not press the On Off Line button 2 Ve...

Страница 177: ...b when the machine receives a fax Printer Settings You can use your machine with all your Windows 3 x Windows 95 98 or Windows NT applications Be sure to set the Xerox WorkCentre 385 as the default pr...

Страница 178: ...b when the machine receives a fax Printer Settings You can use your machine with all your Windows 3 x Windows 95 98 or Windows NT applications Be sure to set the Xerox WorkCentre 385 as the default pr...

Страница 179: ...on available from the File menu of most applications that run in Windows Or n Select the Print option available from the File menu of most applications that run in Windows then select Printer in the P...

Страница 180: ...lick on one of the arrows to raise or lower the value in the Copies box Paper Source Click on the down arrow to display the two Paper Source options then click on the Paper tray or Manual feed option...

Страница 181: ...uttons at the bottom of the window These buttons are used as follows n Default All Click on this button to change all printer settings to their default values n Defaults Click on this button to change...

Страница 182: ...y changes and return to the Print dialog window n Cancel Click on this button to immediately terminate the Printer Settings Tab Menu and return to the Print dialog window Any parameter changes that ha...

Страница 183: ...t either 300 dpi or 600 dpi print resolution for your print job Toner Saver Click on the check box to save toner when you are printing This results in a lighter printed image To disable this option cl...

Страница 184: ...select Properties from the drop down list This method will provide access to the General and Details tabs as well as the Paper Output Image Quality and About tabs only When you see the Printer Propert...

Страница 185: ...Printers folder any changes made to settings will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Prin...

Страница 186: ...desired paper size Portrait Landscape Click on one of the two radio buttons to select either Portrait or Landscape orientation for your print job Reduce Enlarge Click in the Reduce Enlarge box to ente...

Страница 187: ...e Printers folder any changes made to settings will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Pri...

Страница 188: ...300 dpi or 600 dpi print resolution for your print job Toner Saver Click on the check box to enable toner saving for your printer This results in a lighter printed image To disable this option click o...

Страница 189: ...and About tabs Or n Select the printer from the Printers folder click the right mouse button and then select Properties from the drop down list This method will provide access to the General and Detai...

Страница 190: ...e Printers folder any settings made will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup wi...

Страница 191: ...the desired paper size Portrait Landscape Click on one of the two radio buttons to select either Portrait or Landscape orientation for your print job Reduce Enlarge Click in the Reduce Enlarge box to...

Страница 192: ...e Printers folder any settings made will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup wi...

Страница 193: ...wo radio buttons to select either 300 dpi or 600 dpi print resolution for your print job Toner Saver Click on the check box to enable toner saving for your printer This results in a lighter printed im...

Страница 194: ...s to accommodate software applications that interface with printer drivers in non standard ways Most users need never access these options However if a particular document is not printing satisfactori...

Страница 195: ...s option Click on the checkbox to enable the Color Document option Graphics This selection enables special instruction codes developed by Micrografx This set of codes can provide substantial performan...

Страница 196: ...arest gray If you are getting poor results from small gray or colored text try changing the setting of this option Dither Lines The WorkCentre 385 relies on dithering to achieve shades of gray With th...

Страница 197: ...ess that automatically enlarges the bitmap fill patterns so that the output more closely matches the screen For example with the default automatic setting of Scale 0 patterns that come from a VGA syst...

Страница 198: ...ubstitution problems If your text printing results are satisfactory you should ignore these settings Note If you are printing with characters found in languages like Japanese or Chinese also called do...

Страница 199: ...on available from the File menu of most applications that run in Windows Or n Select the Print option available from the File menu of most applications that run in Windows then select Printer in the P...

Страница 200: ...lick on one of the arrows to raise or lower the value in the Copies box Paper Source Click on the down arrow to display the two Paper Source options then click on the Paper tray or Manual feed option...

Страница 201: ...uttons at the bottom of the window These buttons are used as follows n Default All Click on this button to change all printer settings to their default values n Defaults Click on this button to change...

Страница 202: ...y changes and return to the Print dialog window n Cancel Click on this button to immediately terminate the Printer Settings Tab Menu and return to the Print dialog window Any parameter changes that ha...

Страница 203: ...t either 300 dpi or 600 dpi print resolution for your print job Toner Saver Click on the check box to save toner when you are printing This results in a lighter printed image To disable this option cl...

Страница 204: ...select Properties from the drop down list This method will provide access to the General and Details tabs as well as the Paper Output Image Quality and About tabs only When you see the Printer Propert...

Страница 205: ...Printers folder any changes made to settings will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Prin...

Страница 206: ...desired paper size Portrait Landscape Click on one of the two radio buttons to select either Portrait or Landscape orientation for your print job Reduce Enlarge Click in the Reduce Enlarge box to ente...

Страница 207: ...e Printers folder any changes made to settings will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Pri...

Страница 208: ...300 dpi or 600 dpi print resolution for your print job Toner Saver Click on the check box to enable toner saving for your printer This results in a lighter printed image To disable this option click o...

Страница 209: ...and About tabs Or n Select the printer from the Printers folder click the right mouse button and then select Properties from the drop down list This method will provide access to the General and Detai...

Страница 210: ...e Printers folder any settings made will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup wi...

Страница 211: ...the desired paper size Portrait Landscape Click on one of the two radio buttons to select either Portrait or Landscape orientation for your print job Reduce Enlarge Click in the Reduce Enlarge box to...

Страница 212: ...e Printers folder any settings made will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup wi...

Страница 213: ...wo radio buttons to select either 300 dpi or 600 dpi print resolution for your print job Toner Saver Click on the check box to enable toner saving for your printer This results in a lighter printed im...

Страница 214: ...s to accommodate software applications that interface with printer drivers in non standard ways Most users need never access these options However if a particular document is not printing satisfactori...

Страница 215: ...s option Click on the checkbox to enable the Color Document option Graphics This selection enables special instruction codes developed by Micrografx This set of codes can provide substantial performan...

Страница 216: ...arest gray If you are getting poor results from small gray or colored text try changing the setting of this option Dither Lines The WorkCentre 385 relies on dithering to achieve shades of gray With th...

Страница 217: ...ess that automatically enlarges the bitmap fill patterns so that the output more closely matches the screen For example with the default automatic setting of Scale 0 patterns that come from a VGA syst...

Страница 218: ...ubstitution problems If your text printing results are satisfactory you should ignore these settings Note If you are printing with characters found in languages like Japanese or Chinese also called do...

Страница 219: ...WorkCentre 385 Twain Scanner Window 6 7 WorkCentre 385 TWAIN Scanner Help 6 8 Scanner Control Tabs 6 9 The Basic Tab 6 10 The Image Quality Tab 6 19 The Filters Tab 6 30 Preview Window 6 34 Image Con...

Страница 220: ...erate the WorkCentre 385 black and white scanner The TWAIN standard is an image data transfer protocol developed to allow one software package to use many devices Some examples of TWAIN compliant devi...

Страница 221: ...r rendering capabilities n Descreen n Flip and rotate n Inversion of images n A variety of filters n Control brightness n Gamma correction n Reduction or magnification of images and more To access the...

Страница 222: ...Scanner application refer to Installing Software in the Getting Started section of this manual To use the WC 385 as a scanner the following are required n WorkCentre 385 TWAIN Scanner application ins...

Страница 223: ...log box 6 Open the File menu and select the Acquire option The WorkCentre 385 TWAIN Scanner window will appear see The WorkCentre 385 Twain Scanner Window on page 6 7 7 When the WorkCentre 385 TWAIN S...

Страница 224: ...Centre 385 TWAIN Click OK 3 From the TextBridge Pro Process menu select Get Page A Page Type dialog will be displayed 4 Select the desired page type and select Scanner as the Page Source Click OK 5 Th...

Страница 225: ...ons as desired before initiating the final scan 7 Reload the document back into the Automatic Document Feeder 8 Click the Scan button 9 The document is scanned by the WorkCentre 385 and the updated im...

Страница 226: ...used to view and modify the scanned image Using the features of this window various image processing options can be applied to the scanned image Scanner Control Tabs For more information see page 6 9...

Страница 227: ...help move the cursor over the feature of the window that help is desired for A yellow popup dialog box will appear Click on the dialog box to access on line help On line Help contains information abou...

Страница 228: ...ing the features of the Scanner Control Tabs Each of these tabs is described in detail in the following sections of this User Guide n The Basic Tab see page 6 10 n The Image Quality Tab see page 6 19...

Страница 229: ...Type This menu specifies the mode in which the image is to be scanned Each of the selections available are explained in detail below The following examples of the scan modes illustrate possible outpu...

Страница 230: ...ter intermediate shades of gray by values from 1 through 254 Halftone B W This scan mode uses various combinations of black and white pixels to simulate gray scales While not the same level of image q...

Страница 231: ...B W image type this image type defines the state of each pixel in the image with one bit that is either on or off For this reason files created in this mode will require approximately the same amount...

Страница 232: ...a scanned image Resolution is measured in dpi dots per inch The higher the resolution is the finer the image detail and the bigger the image file size is Increasing the resolution will result in corre...

Страница 233: ...tom Resolution dialog box three custom resolution settings can be made These three settings can then be displayed and selected from the Resolution menu To use the Custom Resolution dialog box 1 Type t...

Страница 234: ...it is scanned The default scaling factor is 100 The selected scaling factor the range of which is dependent on the selected image type affects the printed scan output Note When scanning a printed imag...

Страница 235: ...alues into the Height and Width text boxes 2 The units of measurement may be changed to inches centimeters millimeters pixels picas or percentages of the original image dimensions by selecting the des...

Страница 236: ...size resolution and final scan boundary settings the scanning software determines the size of the resulting scanned image and displays this information along with available hard disk space Descreen Th...

Страница 237: ...gher than 200dpi Magazine 133 lpi The Magazine selection is used to smooth the fine dot pattern found in glossy magazines made in the resolution higher than 200dpi Newspaper 85 lpi The Newspaper selec...

Страница 238: ...dicates the tab features that are available for the Lineart B W and Halftone B W Image Type selections Gray 256 Scales Lineart B W Halftone B W Color Channel Selection Gray Channel Only Gray Channel O...

Страница 239: ...e 385 to scan is the Gray channel Red Green and Blue are used for scanners capable of scanning documents in color Highlight The Highlight value represents the lightest value in an image All pixels abo...

Страница 240: ...point will be rendered as pure black If you subsequently broaden the shadow points on the Level Adjustment graph the pixels will be re mapped within the new range thus allowing you to see more detail...

Страница 241: ...ction The Advanced selection will present features that allow you to modify the Level Adjustment and Tonal Map of the document For both the Level Adjustment and the Tonal Map functions the window disp...

Страница 242: ...ft black triangle changes the shadow levels The right white triangle changes the highlight levels The middle gray triangle controls the midtone levels By varying the Shadow points and Highlight points...

Страница 243: ...enders all points less than or equal to 200 on the original completely black in the enhanced image Photographers often refer to these effects as high key or low key High key is an image pushed to the...

Страница 244: ...click on Sample 1 to see the enhanced image 4 To make a second enhancement for comparison click on Sample 2 Make new enhancements to the original Compare the images of Samples 1 and 2 5 After complet...

Страница 245: ...ght Midtone or Shadow levels in your images When you open the Tonal Map dialog box a tonal map consisting of a diagonally straight line appears Notice that at every point on the default tonal map the...

Страница 246: ...ppear which can be dragged to change the shape of the tonal map line The horizontal axis represents the original input brightness and the vertical axis represents the enhanced brightness Values on eit...

Страница 247: ...on in the Preview window or the Tonal Map tab in the Enhancement dialog box Tonal Map dialog box will appear 2 Click on the Tonal Map curve an indicator appears which can then be dragged to change the...

Страница 248: ...save the changes as a customized setting A Save As dialog box will appear upon selection of this button Enter the name for the customized curve and click on the OK button 3 Select the Histogram button...

Страница 249: ...hich indicates the tab features that are available for the Lineart B W and Halftone B W Image Type selections Filter Filter is typically useful for high contrast images which soften or sharpen edges a...

Страница 250: ...o accentuate the differences between one area and another Sharpen More This option further emphasizes the edges of an image This option produces a much stronger contrast than the Sharpen option Blur T...

Страница 251: ...ovides the ability to rotate an image The rotation mechanism rotates an image clockwise in 90 increments Flip Image This selection provides the ability to flip an image The flipping mechanism flips an...

Страница 252: ...Overview 6 33 6 Invert Image This function inverts all the tone values providing a photographic negative of the original This effect is similar to using the Tonal Map to tonally invert the image...

Страница 253: ...w Window to further enhance the image The following is detailed information about the tools available in the Preview Window Image Control Tools For information see page 6 35 Preview Window Used to vie...

Страница 254: ...tire preview screen for the final scan boundaries When you select the Scan button only the area within the selection frame will be included in the final scan To use the Frame tool 1 Select the Frame t...

Страница 255: ...drag the mouse diagonally the sides of the selection frame will resize proportionally Zoom In and Out Tools The Zoom In and Out tools allow you to zoom in or out on an image within the Preview window...

Страница 256: ...er the area you want to enlarge A solid frame defining the area of enlargement will appear while the mouse key is being held down Upon release of the mouse key the defined area will be enlarged 4 Use...

Страница 257: ...ame tool Prescan Button The Prescan button is used to obtain a low resolution preview of the document The prescanned document will appear in the Preview Window Scan Button The Scan button is used to o...

Страница 258: ...the Machine 7 3 If Paper is Jammed in the Printer Output Area 7 5 If Paper is Jammed Inside the Machine 7 6 Tips for Avoiding Paper Jams 7 8 LCD Display Error Messages 7 8 Fax Problems 7 12 Printer P...

Страница 259: ...describes Troubleshooting for the following areas n Clearing Jams n LCD Display Error Messages n Fax Problems n Printer Problems n Print Quality Problems Refer to the specific subsection for a descrip...

Страница 260: ...ou are sending it DOCUMENT JAM appears in the display Do not pull the document out of the slot or you may damage your machine 1 Open the control panel by pulling lightly on the Control Panel cover 2 C...

Страница 261: ...Follow the steps below to clear jam To avoid tearing paper pull the jammed paper out gently and slowly If Jammed in the Paper Feed Area at the Rear of the Machine 1 Remove the stack of copy paper if...

Страница 262: ...7 4 Troubleshooting 4 Adjust the paper guides to match the width of the paper...

Страница 263: ...exits to the printer exit tray and most of the paper is visible pull the paper straight out using both hands CAUTION If there is resistance when you pull the paper and it does not move easily when yo...

Страница 264: ...7 6 Troubleshooting If Paper is Jammed Inside the Machine 1 Pull the cover release buttons toward you to open the cover 2 Remove the Laser Printer Cartridge by lifting it carefully by the handle...

Страница 265: ...user is hot Use caution when removing the jammed paper 3 Using both hands gently pull the paper toward you 4 Check that there is no other paper jammed inside the printer 5 Reinstall the Laser Printer...

Страница 266: ...maximum capacity of 150 sheets of paper in the Automatic Paper Feeder n Flex fan and straighten paper before loading it n Do not load wrinkled creased damp or highly curled paper n Do not mix paper ty...

Страница 267: ...ou are sending it DOCUMENT JAM appears in the display Do not pull the document out of the slot or you may damage your machine 1 Open the control panel by pulling lightly on the Control Panel cover 2 C...

Страница 268: ...Follow the steps below to clear jam To avoid tearing paper pull the jammed paper out gently and slowly If Jammed in the Paper Feed Area at the Rear of the Machine 1 Remove the stack of copy paper if...

Страница 269: ...7 4 Troubleshooting 4 Adjust the paper guides to match the width of the paper...

Страница 270: ...exits to the printer exit tray and most of the paper is visible pull the paper straight out using both hands CAUTION If there is resistance when you pull the paper and it does not move easily when yo...

Страница 271: ...7 6 Troubleshooting If Paper is Jammed Inside the Machine 1 Pull the cover release buttons toward you to open the cover 2 Remove the Laser Printer Cartridge by lifting it carefully by the handle...

Страница 272: ...user is hot Use caution when removing the jammed paper 3 Using both hands gently pull the paper toward you 4 Check that there is no other paper jammed inside the printer 5 Reinstall the Laser Printer...

Страница 273: ...Follow the steps below to clear jam To avoid tearing paper pull the jammed paper out gently and slowly If Jammed in the Paper Feed Area at the Rear of the Machine 1 Remove the stack of copy paper if...

Страница 274: ...7 4 Troubleshooting 4 Adjust the paper guides to match the width of the paper...

Страница 275: ...exits to the printer exit tray and most of the paper is visible pull the paper straight out using both hands CAUTION If there is resistance when you pull the paper and it does not move easily when yo...

Страница 276: ...7 6 Troubleshooting If Paper is Jammed Inside the Machine 1 Pull the cover release buttons toward you to open the cover 2 Remove the Laser Printer Cartridge by lifting it carefully by the handle...

Страница 277: ...user is hot Use caution when removing the jammed paper 3 Using both hands gently pull the paper toward you 4 Check that there is no other paper jammed inside the printer 5 Reinstall the Laser Printer...

Страница 278: ...maximum capacity of 150 sheets of paper in the Automatic Paper Feeder n Flex fan and straighten paper before loading it n Do not load wrinkled creased damp or highly curled paper n Do not mix paper ty...

Страница 279: ...maximum capacity of 150 sheets of paper in the Automatic Paper Feeder n Flex fan and straighten paper before loading it n Do not load wrinkled creased damp or highly curled paper n Do not mix paper ty...

Страница 280: ...alled Press down on the cover until it clicks in place or install the Laser Printer Cartridge GROUP NOT AVAILABLE You have tried to select a group location where only a single location number can be u...

Страница 281: ...ried to use has no number assigned to it Dial the number manually with the numeric keypad Assign the number to a One Touch or Speed Dial button and try again NO PAPER The paper feed tray is empty Load...

Страница 282: ...ne you have used an incorrect poll code The remote operator should know in advance that you are polling and have their fax unit loaded with the original document Enter the correct poll code POWER FAIL...

Страница 283: ...ne Numbers List See Printing Reports on page 1 46 The document does not feed into the machine Make sure the document is not wrinkled or creased and you are feeding it correctly You cannot receive faxe...

Страница 284: ...paper jam Lines appear on copies or outgoing faxes Check your machine s scan glass for marks and clean it if necessary See Cleaning the Document Scanner on page 8 2 The machine dials a number but fai...

Страница 285: ...cartridge see Installing the Laser Printer Cartridge on page 1 6 A paper jam has occurred Refer to Clearing Jams on page 7 2 The printer may be configured incorrectly within an application Check the...

Страница 286: ...ize settings in the Print Setup dialog box Scaling may be set to less than 100 Change the scaling setting in the Paper Output dialog box The printer cable may be incorrect Use or replace the cable wit...

Страница 287: ...left and right edges of the envelopes at the paper guide Printing is too slow If using Windows 3 1x Print Manager may be disabled From the Control Panel Printers menu check the Use Print Manager box I...

Страница 288: ...printer has been installed Always use the same Laser Printer Cartridge with the same printer Using a cartridge that has already been used in another printer may not give satisfactory results Black st...

Страница 289: ...transfer roller may be dirty Print a few blank pages to clean the transfer roller Incorrect fonts True Type fonts may be disabled Windows 3 1x Use the Fonts dialog box in the Control Panel to enable T...

Страница 290: ...just Shading 8 7 Managing the Laser Printer Cartridge 8 8 Expected Cartridge Life 8 8 Replacing the Laser Printer Cartridge 8 9 Extending the Life of the Laser Printer Cartridge 8 12 Cleaning the Drum...

Страница 291: ...w Use the UP and Down buttons to scroll through the list of options Memory Clear Items 1 SYSTEM ID The System ID number and name are cleared from the machine s memory 2 SYSTEM DATA Restores user selec...

Страница 292: ...onfirm Or use the Right or Left button to choose YES then press the Enter button The selected memory is cleared Cleaning the Document Scanner To keep your machine working properly occasionally clean t...

Страница 293: ...onfirm Or use the Right or Left button to choose YES then press the Enter button The selected memory is cleared Cleaning the Document Scanner To keep your machine working properly occasionally clean t...

Страница 294: ...e roller have plastic bushings that are used to secure the roller in the machine Pull the two bushings slightly inward A b Rotate the bushings until they reach a vertical position B c Pull the roller...

Страница 295: ...y cloth clean the ADF rubber piece 5 Carefully wipe the scanning glass with a soft dry cloth If the glass is very dirty first wipe it with a slightly dampened cloth then with a dry cloth Be very caref...

Страница 296: ...Cleaning the Document Scanner 8 5 8 6 Replace the roller by performing steps one and two in reverse order 7 Close the control panel firmly until it clicks into place...

Страница 297: ...ADF Holder 3 Apply upward pressure to release the two locking tabs on each side of the assembly 4 Remove the assembly and replace the ADF Rubber 5 Reassemble the components in the order shown in the d...

Страница 298: ...ter cleaning To adjust the shading 1 Press the Menu button then press the Maintenance button on the One Touch keypad CLEAN DRUM appears in the LCD display 2 Press the Down or Up button ADJUST SHADING...

Страница 299: ...ter is typically used to print business letters with about 5 page coverage the Laser Printer Cartridge life will be approximately 2 500 pages using the Laser Printer Cartridge shipped with the machine...

Страница 300: ...ter is typically used to print business letters with about 5 page coverage the Laser Printer Cartridge life will be approximately 2 500 pages using the Laser Printer Cartridge shipped with the machine...

Страница 301: ...the Laser Printer Cartridge 1 Pull the cover release buttons toward you to open the cover 2 Remove the empty Laser Printer Cartridge by lifting it carefully by the handle Follow the instructions print...

Страница 302: ...8 10 Maintenance 3 Unwrap a new Laser Printer Cartridge carefully remove the sealing tape 4 Shake the cartridge from side to side five or six times to distribute the toner evenly...

Страница 303: ...the Laser Printer Cartridge 8 11 8 5 Locate the cartridge slots inside the printer one on each side Grasp the handle slide the Laser Printer Cartridge down between the cartridge slots until it drops i...

Страница 304: ...tridge is near the end of its life white streaks or print density changes will occur You can temporarily re establish print quality by redistributing the remaining toner in the cartridge 1 Pull the co...

Страница 305: ...on page 1 6 Cleaning the Drum If print output quality decreases due to the presence of black streaks or ghost images appearing on printouts drum cleaning should be performed as an attempt to rectify t...

Страница 306: ...ter is typically used to print business letters with about 5 page coverage the Laser Printer Cartridge life will be approximately 2 500 pages using the Laser Printer Cartridge shipped with the machine...

Страница 307: ...the Laser Printer Cartridge 1 Pull the cover release buttons toward you to open the cover 2 Remove the empty Laser Printer Cartridge by lifting it carefully by the handle Follow the instructions print...

Страница 308: ...8 10 Maintenance 3 Unwrap a new Laser Printer Cartridge carefully remove the sealing tape 4 Shake the cartridge from side to side five or six times to distribute the toner evenly...

Страница 309: ...the Laser Printer Cartridge 8 11 8 5 Locate the cartridge slots inside the printer one on each side Grasp the handle slide the Laser Printer Cartridge down between the cartridge slots until it drops i...

Страница 310: ...tridge is near the end of its life white streaks or print density changes will occur You can temporarily re establish print quality by redistributing the remaining toner in the cartridge 1 Pull the co...

Страница 311: ...tridge is near the end of its life white streaks or print density changes will occur You can temporarily re establish print quality by redistributing the remaining toner in the cartridge 1 Pull the co...

Страница 312: ...on page 1 6 Cleaning the Drum If print output quality decreases due to the presence of black streaks or ghost images appearing on printouts drum cleaning should be performed as an attempt to rectify t...

Страница 313: ...on page 1 6 Cleaning the Drum If print output quality decreases due to the presence of black streaks or ghost images appearing on printouts drum cleaning should be performed as an attempt to rectify t...

Страница 314: ...l Requirements for Xerox Europe 9 6 The Electricity at Work Regulation in England and Wales Xerox Limited ONLY 9 10 Electricity at Work Regulations 9 10 European Product Marking Requirements 9 14 CTR...

Страница 315: ...bps Transmission speed Approx 6 sec V 17 ECM 14 4 kbps Effective scanning width 8 3 inches 210 mm Effective printing width 8 2 inches 202 mm Scanning method Sheet fed Contact Image Sensor CIS Memory...

Страница 316: ...ding paper size for automatic paper feeder for manual paper feeder Letter 8 5 x 11 inches 216 x 279 mm A4 8 3 x 11 6 inches 210 x 297 mm Legal 8 5 x 14 inches 216 x 356 mm Length 5 to 14 inches 125 to...

Страница 317: ...regulation the telephone number and name must be included with the printed document To comply with the FCC rules carefully read and follow the instructions listed in this document to program the loca...

Страница 318: ...regulation the telephone number and name must be included with the printed document To comply with the FCC rules carefully read and follow the instructions listed in this document to program the loca...

Страница 319: ...on your line Connecting this machine to an unauthorized jack can severely damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the conn...

Страница 320: ...stallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encourage to try to correct the in...

Страница 321: ...regulation the telephone number and name must be included with the printed document To comply with the FCC rules carefully read and follow the instructions listed in this document to program the loca...

Страница 322: ...regulation the telephone number and name must be included with the printed document To comply with the FCC rules carefully read and follow the instructions listed in this document to program the loca...

Страница 323: ...on your line Connecting this machine to an unauthorized jack can severely damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the conn...

Страница 324: ...stallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encourage to try to correct the in...

Страница 325: ...ive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility A full declaration defining the relevant directives and referenced standards can be obtained from...

Страница 326: ...oduct and refer to them as needed to ensure the continued safe operation of your product Follow all warnings and instructions marked on or supplied with the product Unplug this product from the wall o...

Страница 327: ...r company Do not allow anything to rest on the power cord Do not locate the product where persons will step on the cord Slots and openings in the cabinet and in the back and bottom of the product are...

Страница 328: ...otal ampere ratings of the products plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total amperage of all products plugged into the wall outlet...

Страница 329: ...rtification and are subject to regular audits by the British Standards Institution or equivalent national standards body Xerox equipment which has been properly and regularly serviced and maintained s...

Страница 330: ...on and standards QUESTION Is the Xerox equipment in my premises safe ANSWER All Xerox equipment supplied by Xerox Europe and their authorised distributors conform to all relevant safety legislation an...

Страница 331: ...to carry out my own safety tests on the Xerox equipment in my premises ANSWER You may of course request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe Your Xer...

Страница 332: ...Xerox Europe 9 9 Please contact us if you have any queries regarding the information provided in this document Xerox Europe Product Safety Xerox Europe Technical Centre PO Box 17 Bessemer Road Welwyn...

Страница 333: ...rmination point In the event of problems you should contact your equipment supplier in the first instance CTR 21 Annex III The Xerox fax options for the WorkCentre 385 have been approved in accordance...

Страница 334: ...mpatibility of TBR21 terminals The Xerox fax functions have been designed against and are fully compliant with all of the relevant advisory notes contained in this document The fax kits may also be co...

Страница 335: ...Chapter 10 Glossary Glossary 10 1 Glossary http xww xedoc world xerox com data XEDOC Central Multifunction wc385 user chapter10 chpt10 htm 07 09 1999 14 39 54...

Страница 336: ...chine In ANS FAX mode the machine automatically answers the phone call If the machine detects a fax signal it will receive that fax If a fax signal is not detected the machine will send the call to th...

Страница 337: ...r You open the front cover by simultaneously pressing inward and pulling forward on these buttons Dial Mode You can select the type of phone line service for your machine Dial or pulse mode Document S...

Страница 338: ...line to answer several different phone numbers Dual job Your machine can perform more than one function at the same time For example you can print a PC document while sending a fax or store a fax for...

Страница 339: ...ck of the machine Flash Pressing this button on the control panel performs the equivalent of a switch hook This is useful when you have call waiting and want to put the first caller on hold to take th...

Страница 340: ...on the printed page refers to the image horizontal dimension being longer than the vertical dimension Last Fax Data Reprint Your machine stores the last 10 pages of received fax data If toner is low a...

Страница 341: ...This is a set of 20 buttons found on the left front of the machine s control panel Each button can be set up to automatically speed dial a phone number or a group of phone numbers One touch Label Thi...

Страница 342: ...software that you load into your PC that enables your PC to print a document from its PC application to your printer Printer Exit Tray This tray fits into the bottom front of your machine and holds t...

Страница 343: ...als the machine will attempt before giving up REN Ringer Equivalence Number This number can be found on the label located on the back of your machine Remote diagnosis You can have your machine checked...

Страница 344: ...ound control You can choose if an alarm to sounds when an error occurs in the machine System ID The System ID consists of your telephone number up to 20 digits and pauses and name up to 20 characters...

Страница 345: ...FAX mode the machine automatically answers the call If the machine detects a fax signal it will receive that fax If a fax signal is not detected the machine will give another ringing tone to tell you...

Страница 346: ...Broadcasting 3 9 Buttons Contrast 1 33 Copy 1 32 Flash 1 33 Menu 1 32 On Off Line Button 1 32 Print Priority 1 32 Receive 1 33 Redial Pause 33 Resolution 1 33 Right and Left 1 32 Search Delete 1 33 Sp...

Страница 347: ...ping 2 4 Making a copy 2 1 Quick copy 2 2 Setting the number of copies 2 3 Sorting 2 4 Using Copy meny features 2 3 Copy Button 1 32 D Delayed Transmission 3 11 3 13 Canceling 3 14 Delete Button 1 33...

Страница 348: ...Manual sending 3 3 Memory Transmission 3 9 Preparing documents 3 2 Priority Transmission 3 32 Receiving Automatically 4 3 Automatically in ANS FAX mode 4 5 Automatically in TEL FAX mode 4 3 Manually i...

Страница 349: ...ystem ID 1 42 System setup 1 34 Using the Automatic Paper Feeder 1 15 Using the Manual Paper Feeder 1 20 Glossary 10 1 Group Dialing 3 19 Sending Faxes 3 5 Storing numbers 3 19 Grouping copies 2 4 H H...

Страница 350: ...15 Automatic Paper Feeder 1 15 Loading transparencies 1 16 M Maintenance 8 1 ADF Rubber Pad Replacement 8 6 Adjust Shading 8 7 Cleaning the document scanner 8 2 Cleaning the drum 8 13 Extending Printe...

Страница 351: ...er guidelines 1 22 Paper size 1 48 Pause Button 1 33 PC Faxing 3 38 4 9 Receiving 4 13 Sending 3 39 Polling 3 34 4 9 Adding documents 3 36 Canceling 3 37 Receiving from remote machines 4 9 Sending to...

Страница 352: ...Priority Transmission 3 32 Product Marking Requirements 9 14 R Receive Button 1 33 Receiving faxes Out of paper 4 6 To PC 4 13 Too light to read 4 7 Reception Modes 4 2 Redial 3 28 Interval 1 52 Last...

Страница 353: ...6 17 File Size Indicator 6 38 Filter 6 30 Filters Tab 6 30 Flip Image 6 32 Frame Tool 6 35 Grey 256 Scales 6 11 Halftone B W 6 11 Help 6 8 Highlight 6 20 Image Control Tools 6 35 Image Type 6 10 Inver...

Страница 354: ...ize 1 52 DRPD 1 53 ECM Mode 1 50 Horizontal Reduction 1 51 Message conf 1 48 Paper size 1 48 Power Saving 1 49 Priority Term 1 55 Redial Interval 1 52 Redial tries 1 52 Remote Code 1 49 RX Reduction 1...

Страница 355: ...49 Discard Size 1 52 DRPD 1 53 ECM Mode 1 50 Horizontal Reduction 1 51 Message Conf 1 48 Paper size 1 48 Power Saving 1 49 Priority Term 1 55 Redial Intercal 1 52 Redial tries 1 52 Remote Code 1 49 RX...

Страница 356: ...ftware 1 30 User Options 1 47 Setting 1 47 Using the Control Panel 1 32 Using te Number Keypad 3 23 Editing Numbers or Names 3 27 Entering Alphanumeric Characters 3 24 Entering Numbers 3 26 Inserting...

Страница 357: ...Quality Tab 5 11 Paper Output Tab 5 9 Windows 95 98 Printer Settings 5 8 Windows NT 4 0 Printer Settings 5 13 Index http xww xedoc world xerox com data XEDOC Central Multifunction wc385 user 385index...

Страница 358: ...e discarded Using the Number keypad enter the desired discard size and press the Enter button to store your selection n REDIAL INTERVAL Your machine can automatically redial a remote fax machine if it...

Страница 359: ...ied or transmitted documents Number Keypad Use to dial numbers manually or to enter letters and numbers for various programming functions Speed Dual Use to dial calls and send fax documents by enterin...

Страница 360: ...1 56 Getting Started n CLOCK MODE Use this feature to determine how time is displayed on your machine Press 1 to select a 12 hour Clock Mode Press 2 to select a 24 hour Clock Mode...

Страница 361: ...se NORMAL DARKEN LIGHTEN or PHOTO 4 Press the Copy button 5 Using the Number keypad enter the number of copies you wish to make The default setting is 01 copy 6 Press the Copy button Or Press the Star...

Страница 362: ...PY RATE menu where you can manually adjust the copy image scale size settings The number in the right corner of the bottom line shows the current image percentage To reduce or enlarge the image size e...

Страница 363: ...e 385 to scan is the Gray channel Red Green and Blue are used for scanners capable of scanning documents in color Highlight The Highlight value represents the lightest value in an image All pixels abo...

Страница 364: ...face down into the Automatic Document Feeder until it is grasped and pulled into the machine 3 If necessary press the Contrast button You may choose NORMAL DARKEN LIGHTEN or PHOTO 4 Press the Copy but...

Страница 365: ...reduce power usage when the printer is idle Press 1 to turn the feature ON The display asks you to determine the length of time the printer waits after printing a job before going to a reduced power...

Страница 366: ...s calling on to properly answer the phone Using the Distinctive Ring Pattern Detection feature your fax machine can learn the ring pattern you designate to be answered as a fax Unless you change it th...

Страница 367: ...nger than the paper installed in your machine the machine can reduce the data in the document to fit the paper size currently loaded in the machine Use this feature if you want to automatically reduce...

Страница 368: ...ame tool Prescan Button The Prescan button is used to obtain a low resolution preview of the document The prescanned document will appear in the Preview Window Scan Button The Scan button is used to o...

Страница 369: ...ovides the ability to rotate an image The rotation mechanism rotates an image clockwise in 90 increments Flip Image This selection provides the ability to flip an image The flipping mechanism flips an...

Страница 370: ...lopes in the Automatic Paper Feeder For transparencies refer to the packaging for the transparency stock to determine the print side Hold the transparencies by the edges and avoid touching the print s...

Страница 371: ...tical axis only The net effect of Horizontal Reduction will be a vertical compression of the image as shown below If you want to reduce incoming pages equally along both axes in order to maintain the...

Страница 372: ...log box 6 Open the File menu and select the Acquire option The WorkCentre 385 TWAIN Scanner window will appear see The WorkCentre 385 Twain Scanner Window on page 6 7 7 When the WorkCentre 385 TWAIN S...

Страница 373: ...ft black triangle changes the shadow levels The right white triangle changes the highlight levels The middle gray triangle controls the midtone levels By varying the Shadow points and Highlight points...

Страница 374: ...point will be rendered as pure black If you subsequently broaden the shadow points on the Level Adjustment graph the pixels will be re mapped within the new range thus allowing you to see more detail...

Страница 375: ...ntering a name To set another One Touch number press the desired One Touch button and repeat steps 2 through this step Or To return to Standby mode press the Stop button Using the One Touch Address La...

Страница 376: ...o turn this feature on Press 2 to turn this feature off n PRIORITY TERM You can set your machine to turn Print Priority off automatically if there is no further PC printing activity There are two user...

Страница 377: ...lick on one of the arrows to raise or lower the value in the Copies box Paper Source Click on the down arrow to display the two Paper Source options then click on the Paper tray or Manual feed option...

Страница 378: ...uttons at the bottom of the window These buttons are used as follows n Default All Click on this button to change all printer settings to their default values n Defaults Click on this button to change...

Страница 379: ...e Printers folder any changes made to settings will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Pri...

Страница 380: ...Printers folder any changes made to settings will become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Prin...

Страница 381: ...it is scanned The default scaling factor is 100 The selected scaling factor the range of which is dependent on the selected image type affects the printed scan output Note When scanning a printed imag...

Страница 382: ...a scanned image Resolution is measured in dpi dots per inch The higher the resolution is the finer the image detail and the bigger the image file size is Increasing the resolution will result in corre...

Страница 383: ...ction The Advanced selection will present features that allow you to modify the Level Adjustment and Tonal Map of the document For both the Level Adjustment and the Tonal Map functions the window disp...

Страница 384: ...gher than 200dpi Magazine 133 lpi The Magazine selection is used to smooth the fine dot pattern found in glossy magazines made in the resolution higher than 200dpi Newspaper 85 lpi The Newspaper selec...

Страница 385: ...size resolution and final scan boundary settings the scanning software determines the size of the resulting scanned image and displays this information along with available hard disk space Descreen Th...

Страница 386: ...ter intermediate shades of gray by values from 1 through 254 Halftone B W This scan mode uses various combinations of black and white pixels to simulate gray scales While not the same level of image q...

Страница 387: ...Overview 6 33 6 Invert Image This function inverts all the tone values providing a photographic negative of the original This effect is similar to using the Tonal Map to tonally invert the image...

Страница 388: ...B W image type this image type defines the state of each pixel in the image with one bit that is either on or off For this reason files created in this mode will require approximately the same amount...

Страница 389: ...ght Midtone or Shadow levels in your images When you open the Tonal Map dialog box a tonal map consisting of a diagonally straight line appears Notice that at every point on the default tonal map the...

Страница 390: ...Centre 385 TWAIN Click OK 3 From the TextBridge Pro Process menu select Get Page A Page Type dialog will be displayed 4 Select the desired page type and select Scanner as the Page Source Click OK 5 Th...

Страница 391: ...drag the mouse diagonally the sides of the selection frame will resize proportionally Zoom In and Out Tools The Zoom In and Out tools allow you to zoom in or out on an image within the Preview window...

Страница 392: ...describes Troubleshooting for the following areas n Clearing Jams n LCD Display Error Messages n Fax Problems n Printer Problems n Print Quality Problems Refer to the specific subsection for a descrip...

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