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Support

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Support

Support for your CentreWare printer driver is available both online and by telephone.

Internet Support

Please visit the Xerox Web site (

www.xerox.com

) for product support information, product overviews, 

updates, and links to specific product sites. Printer drivers and PPDs can also be downloaded by clicking  

Support & Drivers

Telephone Support

For additional assistance, you may contact the Xerox Welcome Center by telephone to speak with a 
Product Support Analyst. Locate your Xerox system serial number, and record it in the space below 
before you make your call.

The Xerox Welcome Center telephone numbers are listed in the following table. If the Welcome Center 
telephone number for your country is not listed, it will be provided to you when your Xerox system is 
installed. For future reference, please record the telephone number in the space provided below. 

Additional Tips

Additional tips and technical information for printer drivers are available at the Xerox Web site. Click 

Support & Drivers

, then locate your product and access the documentation section. The documents 

listed in this section cover specific issues that may require special procedures or application notes 
regarding the operation and configuration of your Xerox system. 

Xerox System Serial Number:

Welcome Center Telephone Numbers:

UNITED STATES

800-821-2797

UNITED STATES (TTY)

800-855-2880

CANADA

800-939-3769 (800-93-XEROX)

Содержание WorkCentre Pro 232

Страница 1: ...Printer Drivers Guide For Windows Release 6 00...

Страница 2: ...of America XEROX The Document Company the digital X CentreWare and the identifying product names and numbers herein are trademarks of XEROX CORPORATION Other product names and images used in this gui...

Страница 3: ...5 Print and Fax Driver Documentation 1 6 CentreWare Printer Drivers Guide for Windows 1 6 Help 1 6 Quick Reference Cards for Printer Drivers 1 6 Support 1 7 Internet Support 1 7 Telephone Support 1 7...

Страница 4: ...23 Bi Directional Driver Support 2 24 Locating Installation Files on the CD 2 25 Uninstalling Windows Printer Drivers 2 26 For Windows 9x and NT 2 26 For Windows 2000 XP Server 2003 2 26 Chapter 3 Ge...

Страница 5: ...6 3 Adobe Acrobat Printing 6 3 Booklet and Multiple Up N Up Printing 6 3 Euro Symbol 6 4 PDF Printing 6 4 Microsoft Applications 6 4 PCL Printer Driver 6 6 Sample Set Not Supported in FrameMaker 6 6...

Страница 6: ...vi...

Страница 7: ...rm and easy to understand With this guide administrators can install and configure CentreWare printer drivers and general users can increase their productivity using the Xerox system s printing option...

Страница 8: ...em in the printer drivers Bi Directional printer drivers that automatically configure the driver with the installable options report the current status of the device provide information on active jobs...

Страница 9: ...ls supported in this release of CentreWare and the printer drivers that are available for Windows 98 Me NT 2000 XP Server 2003 environments CentreWare Print and Fax Drivers CD The installation files f...

Страница 10: ...rs Downloads 4 Select the desired Operating System version of Windows and Language for the printer driver 5 From the list of drivers click the driver that you want to download 6 Read the End User Lice...

Страница 11: ...ation files enabling users to install printer drivers quickly and easily TIFF Submission Tool With the TIFF Submission Tool you can submit TIFF Tagged Image File Format files directly to a Xerox syste...

Страница 12: ...ided on the CentreWare Print and Fax Drivers CD This works on most workstations running a non English version of Windows except Windows 2000 You can download a reader for other languages from Adobe at...

Страница 13: ...telephone numbers are listed in the following table If the Welcome Center telephone number for your country is not listed it will be provided to you when your Xerox system is installed For future ref...

Страница 14: ...1 8 CentreWare Printer Drivers for Microsoft Windows...

Страница 15: ...t s in this chapter Requirements 2 2 Direct Installation 2 4 Customizing the Installation 2 8 Considerations for Enterprise Technologies 2 13 Point and Print Installations 2 15 Configuring Printer Dri...

Страница 16: ...ivers Xerox Print Driver Installation Utility The Xerox Print Driver Installation utility and Admin Config Wizard require Administrator privileges in Windows NT 2000 XP Server 2003 Internet Explorer 5...

Страница 17: ...treWare Print and Fax Drivers CD to your network See Locating Installation Files on the CD on page 2 25 Then start the Admin Configuration Wizard to set up a configuration file See Customizing the Ins...

Страница 18: ...language and click OK 3 Click Print and Fax Drivers 4 Click Install Your Windows Print Driver 5 Continue with Completing the Installation on page 2 6 Installing from the Internet 1 Open a browser wind...

Страница 19: ...rs record and follow any posted instructions Then click Next 7 Continue with Completing the Installation on page 2 6 Installing from the Network 1 Use Windows Explorer to find the CentreWare Print and...

Страница 20: ...elections click Search Choose Enter Printer s IP address DNS name or UNC path Enter the information or browse for one of those identifiers Automatic The installer detects and searches for all printers...

Страница 21: ...the registry and adds the printer to the workstation or server 4 The Installation Complete screen appears to report a successful installation Do any or all of the following Click Set Contact Location...

Страница 22: ...However the resulting script files and configuration folders must reside on or be saved to the network Installing from CD 1 Insert the CentreWare Print and Fax Drivers CD into the CD ROM drive The Au...

Страница 23: ...s the default choice It does not dictate the printer to install To set that use the Port Value field described below Let installer decide based on the number of printers discovered Default to Printer...

Страница 24: ...gle Instance Only Select to prevent multiple copies of the printer definition from installing on a client This option allows you to automate printer deployment by incorporating the installation in a l...

Страница 25: ...o install GatewayDefault Default gateway address for Manual Search SubnetMaskDefault Default subnet mask for Manual Search USBSearch LPTSearch NetSearch Numeric values that represent the availability...

Страница 26: ...DL 1 and PDL 2 7 PDL 1 2 and 3 LaunchScannerInstall Numeric value for installing scanner software after printer Requires Windows 2000 or above and Xerox Multifunction Device 0 Do not launch scanner in...

Страница 27: ...ate drivers consequences range from a lack of access to advanced driver features to a complete inability to print To ensure consistent printer availability in a cluster use the Add Printer Driver Wiza...

Страница 28: ...ject To run the Add Printer Driver Wizard 1 At the desktop click Start Settings Printers Windows 2000 or Start Printers and Faxes Windows XP Server 2003 The Printers window appears 2 Click File Server...

Страница 29: ...pt select to install the printer driver The Add Printer Wizard opens or Right click the Xerox system icon At the prompt select to install the printer driver The Add Printer Wizard opens or Click the X...

Страница 30: ...preconfigure Device Settings refers to installable options such as a High Capacity Feeder or a Finisher accounting options etc Document Settings refers to document options such as a banner sheet port...

Страница 31: ...elect the Configuration tab and choose the settings you want as your default settings 9 Select the Device Settings tab and choose the settings you want as your default settings 10 Expand the Override...

Страница 32: ...ick OK to close the Document Defaults dialog in NT 21 Copy the driver filename dyc file created on your workstation in the Windows System32 Spool Drivers W32x86 3 directory for 2000 XP Server 2003 or...

Страница 33: ...ws printer drivers can as an option provide Bi Directional capabilities The printer driver communicates with the printer through your network and acquires information from the printer See About Bi Dir...

Страница 34: ...munication is enabled A Status button appears on the Paper Output tab of the printer driver By clicking Status you can access current information about the printer See About Bi Directional Printer Dri...

Страница 35: ...options manually See Bi Directional Driver Support on page 2 24 to see if your network environment is supported To configure the Installable Options manually 1 At the desktop click Start Settings Pri...

Страница 36: ...rivers 4 Click Installable Options and select the options that are available on your Xerox system 5 Click OK to save the settings and OK to close the dialog 6 Click OK to close the printer driver Figu...

Страница 37: ...em Status Dialog The Status dialog shows the status of your Xerox system as well as specific information about your print jobs You can check the status of up to 25 jobs currently in the print queue or...

Страница 38: ...ver TCP IP or SNMP over IPX SPX The data available in server based drivers will not update on a regular basis When configuration changes are made the driver must be reopened to detect the changes Wind...

Страница 39: ...files locate the Drivers folder and open the Windows folder as well as the folder for your particular Xerox system model for example WorkCentre Pro 255 The Xerox system model folder contains individua...

Страница 40: ...object 4 Repeat steps 2 and 3 for all printer objects that use the driver being uninstalled For example suppose you are uninstalling the PCL 6 drivers for the Xerox WorkCentre Pro 265 275 series If y...

Страница 41: ...choose how your document will look and print The Help system is the primary source for information about using the printer drivers At any time you can access the Help system through the Help buttons o...

Страница 42: ...ures you want By clicking on the icon you can go through the list of options for that feature Or use the drop down list to see the options When chosen certain features constrain other features For exa...

Страница 43: ...nication for your printer driver a Status button is added to your Paper Output tab When you click Status the Status dialog opens and reports specific information about the printer s operational status...

Страница 44: ...tem model Bi Directional Setup Installable Options Accounting and About Each button opens a dialog to configure your driver Through Bi Directional Setup you can enable Bi Directional Communication You...

Страница 45: ...information about problem solving and various constraint information such as media size media type and finishing constraints Quick Reference cards about printer driver features are also among the supp...

Страница 46: ...3 6 Getting the Most from Your Printer Driver...

Страница 47: ...e on your printer s you can use the Font Management Utility to download the required fonts to the printers Using the utility fonts may be viewed printed downloaded to printers or your downloaded non r...

Страница 48: ...or Custom Click Next 9 Click Install to install the utility on the workstation 10 Click Finish to exit the install wizard The installation is complete Accessing the Font Management Utility To access t...

Страница 49: ...t Control Panel Add or Remove Programs in Windows XP Server 2003 The dialog for installing changing or uninstalling programs opens 2 Select Xerox Font Management Utility 3 Follow the procedures in the...

Страница 50: ...4 4 Installing the Font Management Utility...

Страница 51: ...itional PostScript information to the submitted file often referred to as a PostScript wrapper Instead the TIFF or PDF files are submitted as print ready files This enables the Xerox system RIP Raster...

Страница 52: ...used on workstations that meet the following basic requirements Windows 98 Windows NT Windows 2000 Windows XP 4 MB of hard drive space Supported Xerox Systems The following Xerox system models support...

Страница 53: ...nformation Click Next 7 Click Next on the Choose Destination Location dialog 8 Click Next on the Select Program Folder dialog 9 Click Finish The CentreWare TIFF Submission Tool is ready for use Access...

Страница 54: ...e on a Windows workstation To uninstall the TIFF Submission Tool 1 Select Start Settings Control Panel Add Remove Programs Windows 9x Me NT 2000 or Start Control Panel Add or Remove Programs Windows X...

Страница 55: ...e application the workstation or the printer will resolve the problem This chapter includes some of the common problems and Frequently Asked Questions that pertain to CentreWare Print and Fax Drivers...

Страница 56: ...problem and keep a log to track problem occurrences Examine the data for trends and the common attributes that may be related to the problem For example does the problem occur only with a specific pr...

Страница 57: ...ooklets or N up With Windows 98 Me PCL drivers you may need to reset the Booklet or N Up settings before you save your documents Some applications such as Microsoft Word 97 will save the scaling setti...

Страница 58: ...printing the Euro symbol If problems persist when printing the Euro symbol select the Send as Graphics option PDF Printing When printing a PDF sending a large file may result in the printing of print...

Страница 59: ...e to the printer driver settings will be saved as the new default settings This will impact all applications that use the same printer driver Custom paper sizes will not work with Microsoft Word Versi...

Страница 60: ...ertain applications such as WordPerfect and MS Publisher always print text as graphics or may default to the graphics mode when memory is low or when the text is very complex When these circumstances...

Страница 61: ...end data to the printer WordPerfect If you encounter problems stapling multiple jobs as separate documents with WordPerfect 8 x install the service pack available for WordPerfect at www corel com to c...

Страница 62: ...ur Xerox system for example WorkCentre Pro 255 operating system environment for example Windows NT type of printer driver for example PostScript or PCL How do I obtain a custom driver for an environme...

Страница 63: ...iver Help System About 3 5 Driver Structure 3 2 E Enterprise Technologies and Add Printer Driver Wizard 2 14 Enterprise technologies Citrix MetaFrame 2 13 Clustering 2 13 Considerations for 2 13 F Fon...

Страница 64: ...1 2 Requirements Installation 2 2 Printer Drivers 2 2 S Support Information 1 7 T Tabs Printer Drivers 3 3 TIFF Submission Tool 1 5 5 1 Installation 5 3 Supported Xerox systems 5 2 Uninstalling 5 4 W...

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