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Installation
Xerox
®
Versant® ™ 80 Press
Customer Expectation and Installation Guide
Xerox Confidential
38
Customer Site Survey
Customer General Information
Company
Location
State/Province
Country
Zip/Postal
Code
Contact 1
Contact 2
Preinstallation Worksheet
Customer Interview and Physical Site Checklist
After the order for a Xerox press has been placed, the Analyst, Customer
Trainer, or designated Xerox person in the district must visit the customer site
to complete a physical site check. Arrange for a meeting with the decision
maker at the site and explain that it is the responsibility of the customer to
ensure the site is ready for the delivery and installation of the equipment.
This document contains the requirements for the delivery and the
installation of the Xerox press.
Discuss the installation requirements with the customer and explain the
installation process. As each of the following items are completed, mark the
check-off box to indicate its completion.
Checkbox
Item
Show the space requirements for both movable and
stationary installations.
Determine with the customer whether a movable or a
stationary installation is required.
Determine if a Mobility Assist Device is required.
A mobility plate is required for all movable installations on
carpeting or rough surface flooring.
Stationary installations are generally acceptable on
wooden, industrial linoleum over concrete, or concrete
floors.
Ensure that the site meets electrical power requirements for
all modules of the Xerox press, the print server, and any
other accessories that have been ordered.
Determine if the environmental conditions meet
specifications for the Xerox press and print server.
Measure the intended site to ensure that it meets
space requirements.
Walk the delivery path from the dock/entry point to the
install site.
TIP:
If there are any stairs in the delivery path, you
must contact the carrier to perform a Delivery Site
Inspection (coded JK1, Misc.). Do not commit to an
install date until this inspection is completed.
Ask the customer if there are any questions at this point
in the process.
If there are any problems that cannot be resolved,
report them to the responsible team in the district.
Tape the floor in an “L” shape where the left rear corner
of the print engine will be located.
Follow-up
Visit the site and verify that all requirements have been met. If the site
is not ready, attempt to resolve any readiness conflicts. Perform ongoing
site check updates until the site is ready.
When the site is ready, begin the installation process used in the district.
Ensure that any optional letters of agreement concerning space
requirements are processed properly in the district.
Customer Site Description
Special Customer Site Considerations
1.
(USA only) Are union workers at the loading dock and/or the
installation site?
Yes
No
2.
If yes, may the carrier move the equipment at the loading dock
and/or the installation site?
Yes
No
3.
Can the delivery be made during normal business hours?
Yes
No
4.
If no, identify any special delivery instructions on the Analyst Site
Worksheet, located later in this chapter.
Yes
No
Docks
1.
Is there a loading dock?
Yes
No
2.
Is the dock accessible to a truck/trailer for delivery?
Yes
No
Write any special instructions for the truck driver:
3.
Does the dock have load/dock levelers?
Yes
No
4.
Does the dock area have adequate space for unloading the Press?
Yes
No
NOTE:
If the answer to
any
of the above questions is
No
, then a fork lift
will be required to unload the modules from the truck to the floor/ground
level.
Entrance Ways
Measure the entrance ways; they must be wide enough to accommodate
the press (xxx in/xxx mm) Is there proper clearance?
Yes
No