Xerox VersaLink B7025, Руководство по обслуживанию

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April 2017
1-4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
SCP 3
Launch Issue
Service Call Procedures
SCP 3 Fault Analysis
Use Fault Analysis to identify the appropriate RAP to perform based on the machine fault or
symptoms.
Procedure
CAUTION
Do not expose the drum cartridge, PL 90.20 Item 1 to light for more than 30 minutes. If neces-
sary, remove the drum cartridge, then place in a black bag.
Fault Codes
If a fault code is displayed, go to the relevant RAP. Also refer to Unresolved Faults .
Image Quality Defects
If the image quality is defective, go to the IQ1 Image Quality Entry RAP.
Unresolved Faults
If a fault cannot be resolved using the appropriate RAP, and only if instructed by 2nd level sup-
port, obtain a device log. Refer to
GP 19 Obtaining Audit and Device Logs. Escalate the prob-
lem to 2nd level support.
Other Problems
• For suspected power distribution faults, refer to the following:
– 01A AC Power RAP.
– 01B +5VDC Power Fault RAP.
– 01C +24VDC Power Fault RAP.
– Wiring Diagrams
• Scan to file failure when using FTP or SMP protocols. Perform the 016A Scan to Network
Error Entry RAP.
• For unresolved faults that occur during start up of the device, perform the OF1 POST
Error RAP.
• For fax faults without a fault code, perform the 020A Fax Entry RAP.
• If the customer requires a billing plan or region change, go to GP 27 Billing Plan/Region
Conversion Process.
• If the customer requires a billing impression mode change, go to GP 28 Billing Impression
Mode Change Process.
Additional Information
If necessary, refer to the general procedures and information that follow:
• GP 1 Diagnostics Entry.
• GP 2 Fault Codes and History Files.
• GP 3 Device Information.
• GP 4 Machine Software.
• GP 5 Miscellaneous Checks.
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
• GP 8 How to Check a Solenoid or Clutch.
• GP 9 How to Check a Switch.
• GP 10 How to Switch Off the Machine or Switch On the Machine.
• GP 11 How to Safely Lift or Move Heavy Modules.
• GP 12 Machine Lubrication.
• GP 13 Network Clone Procedure.
• GP 14 Printing Reports.
• GP 15 Paper and Media Size Specifications.
• GP 16 Installation Space Requirements.
• GP 17 Electrical Power Requirements.
• GP 18 Environmental Data.
• GP 19 Obtaining Audit and Device Logs.
• GP 20 First Copy/Print Out Time and Power On Time.
• GP 21 Restriction of Hazardous Substances (RoHS).
• GP 22 Special Boot Modes.
• GP 23 Customer Administration Tools.
• GP 24 How to Set the Date and Time.
• GP 25 Ethernet Crossover Cable Setup.
• GP 26 Replacement Dongle Process.
• GP 27 Billing Plan/Region Conversion Process.
• GP 28 Billing Impression Mode Change Process.
• GP 29 System Administrator Password Reset.
• GP 30 How to Print the Fax Reports.
• GP 31 Print/Copy Orientation Definitions
• GP 40 Glossary of Terms, Acronyms and Abbreviations.