Troubleshooting
Phaser 7100 Color Printer
95
User Guide
Paper Tray Will Not Close
Probable Causes
Solutions
The paper tray does not fully close.
Paper trays extend out the rear of the printer. Ensure that the
printer is not too close to the wall to allow the tray to be inserted
fully into the printer.
Date and Time are Incorrect
The date and time are set automatically when the printer is connected to a network that has a Network
Time Protocol (NTP) server. NTP is used to synchronize the internal clocks of computers over a network
connection at system startup and every subsequent 24-hour period thereafter. This feature ensures that
the internal clock of the printer stays synchronized with the NTP server you specify.
Probable Causes
Solutions
The Date and Time Setup is set to Manual (NTP
Disabled).
Change the Date and Time to Automatic by enabling
NTP. For details, see the
System Administrator Guide
at
www.xerox.com/office/7100docs
.
The time zone, date, or time is set incorrectly.
Set the time zone, date, and time manually. For details,
see the
System Administrator Guide
at
www.xerox.com/office/7100docs
.
Condensation has Formed Inside the Printer
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that
is heated quickly.
Probable Causes
Solutions
The printer has been sitting in a cold room.
•
Allow the printer to operate for several hours at room
temperature.
•
If condensation is forming inside the printer, enable Dew
Prevention. For details, see
Enabling Dew Prevention
on page 85.
The relative humidity of the room is too high.
•
Reduce the humidity in the room.
•
Move the printer to a location where the temperature and
relative humidity are within the operating specifications.
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