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Phaser 6300/6350/6360 Color Laser Printer Service Manual

Error Messages and Codes

[Y] [M] [C] [K] Toner Cartridge Failure

A CRUM error has occurred for the indicated Toner Cartridge.

Applicable Status Codes:

Code 86: 

Cyan Toner Cartridge Failure

 

Code 87:

 Magenta Toner Cartridge Failure

 

Code 88:

 Yellow Toner Cartridge Failure

 

Code 89:

 Black Toner Cartridge Failure

Initial Actions:

■

Check that the Toner Cartridges are fully seated and locked into position.

■

Check that the Toner Cartridges are appropriate for the model.

■

Check that all ribbon tape has been removed from the cartridges and 
cycle printer power.

■

If the problem persists, follow the procedure below.

Troubleshooting Reference Table

Applicable Parts

Wiring and Plug/Jack References

■

Toner Cartridge, PL7.2.8

■

RFID Harness, PL7.2.17

■

RFID2 Harness, PL7.2.16

■

CRUM Reader, PL7.2.12

■

Print Engine Map 1 - P/J Locator (page 10-5)

■

Print Engine Developer (1/2) Wiring (page 10-20)

Troubleshooting Procedure Table 

Step  Actions and Questions

Yes

No

1

Check Toner Cartridge installation.
Are the Toner Cartridges properly 
installed?

Go to Step 2.

Correct the 
installation.

2

Replace the affected Toner Cartridge.
Does the error persist after a genuine 
Xerox Toner Cartridge is installed?

Go to Step 3.

Complete

3

Check the CRUM Reader connection.
Is P/J341 connected to the harness?

Go to Step 4.

Connect the 
CRUM Reader 
Board

4

Replace the CRUM Reader.
Does the error persist?

Go to Step 5.

Complete

5

Check all pins on the RFID2 Harness 
PL7.2.16 for continuity.

1. Disconnect P/J341 and P/J3411.

2. Check continuity between J341 <=> 

J3411.

Go to Step 6.

Replace the 
RFID2 Harness.

Содержание Phaser 6360

Страница 1: ...Service Manual Phaser 6300 6350 6360 701P45775 Color Laser Printer...

Страница 2: ......

Страница 3: ...Warning The following servicing instructions are for use by qualified service personnel only To avoid personal injury do not perform any servicing other than that contained in the operating instructi...

Страница 4: ...Birch Carta IntelliSelect Mythos Quake and Tekton are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk LaserWriter LocalTalk Maci...

Страница 5: ...esults achieved through a previous action Caution A caution indicates an operating or maintenance procedure practice or condition that if not strictly observed results in damage to or destruction of e...

Страница 6: ...ter check to make certain that all warning labels remain in place Use caution or draws attention to a particular component Refer to the manual s for information Do not burn Allow component to cool for...

Страница 7: ...perly grounded outlet If the product loses its ground connection contact with conductive parts may cause an electrical shock A protective ground connection by way of the grounding conductor in the pow...

Страница 8: ...o remove the wrist strap before applying power to the unit under test to avoid potential shock After removing a static sensitive assembly from its anti static bag place it on a grounded conductive sur...

Страница 9: ...s necklaces and other metallic objects could come into contact with dangerous voltages and currents Safety Interlocks Make sure all covers are in place and all interlock switches are functioning corre...

Страница 10: ...instructed to do so by a service procedure Servicing Mechanical Components When servicing mechanical components within the printer manually rotate drive assemblies rollers and gears Warning Do not tr...

Страница 11: ...n which case the user will be required to correct the interference at his her own expense There is no guarantee that interference will not occur in a particular installation If this equipment does cau...

Страница 12: ...the European Union as of the dates indicated January 1 1995 Low Voltage Directive 73 23 EEC as amended by 93 68 EEC January 1 1996 Electromagnetic Compatibility Directive 89 336 EEC March 9 1999 Radi...

Страница 13: ...s detailed troubleshooting procedures for error messages and codes generated by resident diagnostics Section 4 General Troubleshooting Troubleshooting discussions cover the operation of Power On Self...

Страница 14: ...xii Phaser 6300 6350 6360 Color Laser Printer Service Manual...

Страница 15: ...mables 1 11 Consumable Life Counter Behavior 1 11 Specifications 1 12 Memory Specifications 1 12 Electrical Specifications 1 12 Physical Dimensions and Clearances 1 13 Functional Specifications 1 14 I...

Страница 16: ...and Codes Introduction 3 2 Accessing Fault History 3 2 Status Page 3 3 Service Usage Profile 3 3 Servicing Instructions 3 4 Messages Codes and Procedures 3 5 Error Message Abbreviations 3 5 Error Mes...

Страница 17: ...d Paper 3 61 Media Mismatch Errors 3 62 Wrong Paper Size or Paper Not Availabe Load Tray 1 MPT with size type 3 62 Wrong Paper Size or Paper Not Availabe Load Tray 2 with size type 3 63 Wrong Paper Si...

Страница 18: ...ler Board 4 13 Printer Does Not Come to a Ready State 4 13 Paper Size Switch Assembly 4 14 Power Supply 4 14 AC Power Supply Troubleshooting 4 15 DC Power Supply Troubleshooting 4 15 RAM Memory Fault...

Страница 19: ...ry Registration Settings 6300 6350 Only 6 4 Restore Factory Color Settings 6 4 Restore Previous Color Settings 6 4 Restore Factory Margins Settings 6 5 Resetting Connection Setup Defaults 6 5 Resettin...

Страница 20: ...Cover PL3 1 1 8 20 Universal Tray 8 21 Retard Assembly PL2 1 12 8 21 Paper Feeder 8 22 Feeder Chute PL3 1 2 8 22 Tray Rear Cover PL3 1 3 8 23 Printer Chassis 8 24 Paper Size Switch Assembly PL3 2 24 8...

Страница 21: ...y Bias PL6 1 7 8 78 Development 8 79 Developer Frame Assembly PL7 1 1 8 79 CRUM Connector PL7 1 4 8 81 Developer Assembly PL7 1 17 20 8 82 CRUM Reader PL7 2 12 8 84 Toner Cartridge Holder PL7 2 1 4 8...

Страница 22: ...ler Assembly PL12 6 13 8 134 Optional 550 Sheet Feeder Disassembly 8 135 Docking PL11 1 1 8 135 Right Cover PL11 1 11 8 136 Left Cover PL11 1 7 8 137 OPTFDR 1 Harness PL11 1 6 8 138 Circuit Board LTA...

Страница 23: ...7 Tray 2 10 18 Drive Section 10 19 Developer 1 2 10 20 Developer 2 2 10 21 Fuser 10 22 Laser Unit 10 23 Xerographics 1 2 10 24 Xerographics 2 2 10 25 Paper Feed 10 26 Image Processor Board 10 27 Contr...

Страница 24: ...xxii Phaser 6300 6350 6360 Service Manual Contents...

Страница 25: ...1 Chapter General Information In this chapter Printer Introduction and Overview Printer Options Maintenance Items Consumables Specifications...

Страница 26: ...ray holds 250 sheets facedown Phaser 6300 6350 6360 printer options add memory paper capacity and functionality For configurations not originally equipped an internal Hard Drive is available for font...

Страница 27: ...Yes Yes Yes Duplex Unit No Yes Yes Yes Yes PostScript and PCL Fonts Yes Yes Yes Yes Yes Banner Sizes Yes Yes Yes Yes Yes Photo Mode Yes No Yes No Yes Yes No Yes No Resolutions dpi Standard Enhanced Ph...

Страница 28: ...o not retry Retry returns to the enter prompt Do not retry returns to the Replace C M Y K Toner Cartridge error message For 6360 models the customer is allowed five attempts to set the correct PIN Aft...

Страница 29: ...ify the printer setting as mentioned above Note When replacing the Engine Control Board from a metered printer exchange NVRAM devices or use the Save Restore utilities in Service Diagnostics to preser...

Страница 30: ...t can still print Flashing Green In Power Saver mode or busy receiving or processing data Flashing Red Error cannot print 1 LED Power Status 5 Up Arrow Button scrolls up the menu 2 Control Panel Displ...

Страница 31: ...en replacing the Image Processor Board Caution The Image Processor Board used in the 6360 model is unique to that model Use care to select the correct replacement part for the model being repaired 1 M...

Страница 32: ...h a single data power connector Hard Drive utilization appears on the Configuration page Additional Memory The printer features two slots that accept 256 or 512 MB of high speed DDR RAM All combinatio...

Страница 33: ...Sheet Feeder is installed between the printer and 1100 Sheet Feeder Only one 550 Sheet Feeders per printer is allowed Electrical connection to the printer is made by a single interface connector 1100...

Страница 34: ...rinter part or assembly that has a limited life and requires periodic replacement Note The 6360 model Fuser is different than the Fuser used in the 6300 6350 models Also for 6360 models two Envelope F...

Страница 35: ...odels Note Toner Cartridges installed at the time of manufacture contain sufficient additional toner to prime the Auger Tubes without reducing the 4K life expectancy These specialty cartridges are not...

Страница 36: ...6 MB Maximum RAM 1 GB Supported RAM SODIMM 200 pin module of 256 or 512 MB All combinations are allowed for configurations of 256 512 768 MB and 1 GB NVRAM Single chip of either PPROM or StrataFlash 1...

Страница 37: ...124 5 lb with Paper Tray s 1100 Sheet Feeder Value Height 341 mm 13 42 in Optional Paper Tray Assembly Width 429 mm 16 88 in Depth 509 mm 20 04 in Weight Approximately 17 6 kg 38 72 lb 550 Sheet Feede...

Страница 38: ...tely Ready Mode 20 seconds from completion of a print Sleep Low Power Power Saver Mode Entered after a specified period of inactivity since completion of the last print Maximum Color Coverage 6300N an...

Страница 39: ...cation Maximum Print Areaa Guaranteed Print Areab a Set margin area within 2 5 mm from each of side edge and 2 0 mm from each of top bottom edge b The printer prints images meeting the Print Quality S...

Страница 40: ...8 ppm 12 ppm 0 5120 108 108 54 39 72 72 52 36 26 5121 10240 72 72 36 26 48 48 35 34 17 10241 15360 72 72 36 26 48 48 35 34 17 15361 20480 72 72 36 26 48 48 35 34 17 20481 25600 54 54 27 20 36 36 26 18...

Страница 41: ...execution times for the Boot Loader or POST which vary depending on printer configuration These conditions apply to the values in the table above At Fuser ready and Laser Unit Motor is rotating normal...

Страница 42: ...arency Film Only Thin Card Stock Thick Card Stock Labels Letterhead Glossy Coated Paper Digital Photo Paper Phaser Premium Post cards Pre printed Pre punched Special Weight 65 90 g m2 17 24 lb Bond 85...

Страница 43: ...4 216 x 279 mm 8 5 x 11 in 210 x 297 mm 8 27 x 11 69 in 216 x 279 mm 8 5 x 11 in 210 x 297 mm 8 27 x 11 69 in All trays Tray 1 Only Tray 1 Only Tray Capacity Standard Paper Transparency Envelopes Univ...

Страница 44: ...1 20 Phaser 6300 6350 6360 Color Laser Printer Service Manual General Information...

Страница 45: ...Theory of Operation In this chapter Phaser 6300 6350 6360 Operational Overview Printer Controls Paper Path of the Printer Sensors Print Engine Assemblies 1100 Sheet Feeder Assemblies 550 Sheet Feeder...

Страница 46: ...prints through three transfer units primary transfer units IDT1 2 ea and secondary transfer unit IDT2 1 ea Print Process Block Diagram Drum Y Charged with electricity Drum M Drum C Drum K Transfer Ro...

Страница 47: ...rm the visible image on the drum Toner is fed into the developer using the agitator in the Toner Cartridge and auger system in the Toner Cartridge Holder The toner and the carrier in the developer for...

Страница 48: ...d by the high positive charge on IDT1 5 Secondary Transfer IDT1 IDT2 The toner images formed on both IDT1 surfaces are then transferred onto the surface of IDT 2 to create a complete 4 color toner ima...

Страница 49: ...al cleaning process the voltage applied to the IDT rollers and drums go through a cycle of changes to move the negative and positive charged toner particles from the cleaners and IDTs and then the Tra...

Страница 50: ...ver Standard 1200 X 600 dpi resolution High speed general purpose mode for crisp bright color prints Recommended for most office use and quick prints Enhanced 2400 X 600 dpi resolution High quality mo...

Страница 51: ...trays of the 1100 Sheet Feeder are identified as Tray 4 and Tray 5 Note The Phaser 6300 6350 6360 printer supports the installation of only one 550 Sheet Feeder Attempting to install a second results...

Страница 52: ...e are two main areas of control Bias Control Toner Density Control To supplement these two controls the following are provided High Area Coverage Mode Control Admix Mode Control Toner Density Control...

Страница 53: ...ensity is kept constant to maintain a stable print image To achieve this the rate at which toner is dispensed is adjusted to exactly match the rate at which it is consumed There are two systems that w...

Страница 54: ...following figure illustrates this process High Area Coverage Mode The High Area Coverage mode delays page feeding giving the printer additional time to dispense toner This mode compensates for images...

Страница 55: ...t each time the power is turned on or a door is opened When the output of the CTD ADC Sensor does not meet the reference value the intensity of the LED light emissions are increased gradually and the...

Страница 56: ...ntrol is made depending on the internal temperature and print count at the execution of process control This control is outlined below 1 With no toner on the Transfer Roller the output value of the CT...

Страница 57: ...wise the sensor output indicates that the Transfer Roller is present and no additional error is reported Detecting Transfer Roller Life The Transfer Roller consists of a bias transfer roller and a was...

Страница 58: ...oner Presence Control 1 Checks for toner presence when the power is turned on or after a door is opened and closed Checks every 14 seconds when printing 2 The Replace CMYK Toner Cartridge error displa...

Страница 59: ...10 ms to maintain an even temperature across the Heat Roller If the readings indicate the temperature is higher than the target the heater lamp is turned Off If the readings fall below the target tem...

Страница 60: ...1100 Sheet High Capacity Feeder are shown in the following figure s6360 078 Retard Roller Feed Roller Assembly Turn Roller Feeder Chute Tray 1 Feed Roller Retard Roller Tray 1 Turn Roller Rubber Regis...

Страница 61: ...3 Feed Roller Paper Feed By Roller Assy And Tray 2 Feed Roller Paper Transfer By Tray 3 Turn Roller And Tray 3 Feeder Chute Assembly Paper Transfer By Turn Roller And Feeder Chute Paper Transfer By T...

Страница 62: ...to block the light path to detect an object or condition Photo reflective sensors have the light emitter and light receiver aligned on a single surface Output of the photo receptor is High 4 5 V when...

Страница 63: ...fies the various sensors located along the paper path Error reporting is dependent on these designators Error detection is based on paper transport timing through the sensing area Low Paper Sensor Ful...

Страница 64: ...ath Sensor Locations The following diagrams show the relative position of sensors located along the paper path Fuser Exit Sensor Full Stack Sensor Interlock Switch Tray 1 MPT No Paper Sensor Duplex Ja...

Страница 65: ...2 21 Theory of Operation Xerographic Sensor Locations The following diagrams show the relative position of xerographic sensors s6360 374 Temperature Humidity Sensor Toner Full Sensor CTD ADC Sensor C...

Страница 66: ...different than those used in the 6300 6350 models Use care when selecting the replacement part Developer Drive Assembly Drives the Developer Frame Assembly Main Drive Assembly Drives the following par...

Страница 67: ...the four developers housed in the Developer Unit The drive transmission route differs depending on the print mode For monochrome printing the developer for the K drum is activated as shown in the fol...

Страница 68: ...rvice Manual Theory of Operation The following figure shows the relative positions of the gears being driven during monochrome printing s6360 052 Developer Drive Motor Drive Motor Gear Gear D2 In Gear...

Страница 69: ...grams the transmission path of the Developer Drive Assembly in full color printing Gear D3 1 Way Clutch Gear D2 Out Gear D2 In Developer Drive Motor Developer Assy K Gear D7 Gear D8 Gear D5 1 Way Clut...

Страница 70: ...itions of the gears being driven during full color printing s6360 053 Developer Drive Motor Full Color Mode Drive Motor Gear Gear D3 Gear D2 In Gear D2 Out Gear D5 Gear D7 Gear D6 Gear D6 Gear D4 Gear...

Страница 71: ...printer functions Main Drive Assembly Gear Idler In Registration Chute Assembly Paper Feeder Registration Clutch Feed Roller Assembly Turn Clutch s6300 044 Imaging Unit IDT2 Rubber Regi Roller Gear I...

Страница 72: ...r of other motors are used to drive rollers move paper and supply toner These motors are described in detail in subsequent sections that highlight printer function in more detail s6360 049 Chute Assem...

Страница 73: ...Color Laser Printer Service Manual 2 29 Theory of Operation Fuser Drive Assembly Supplies the drive to the Fuser as shown in the following figure Fuser Drive Assembly Heat Roll s6360 343 Fuser Gear E...

Страница 74: ...n Drive Motor Note The Registration Roller Assembly used in the 6360 model is different than the roller assembly used in 6300 6350 models Use care when selecting the replacement part Registration Sens...

Страница 75: ...correct any skew at the leading edge Turn Roller The Turn Roller is rotated by the Main Drive Assembly through the Turn Clutch to feed paper from Tray 1 MPT to the Registration Chute Turn Clutch Trans...

Страница 76: ...s Use care when selecting the replacement parent assembly or component part CTD ADC Sensor Checks image registration detects the presence of the Transfer Roller and monitors the density of toner on th...

Страница 77: ...for all models Use care when selecting the replacement parent assembly or component part Full Stack Output Tray Full Sensor Detects a full output tray This is only checked when paper is fed into the e...

Страница 78: ...Idler gear disengage and the Feed Roller stops allowing only one sheet of paper to be fed through at a time Envelope Rollers These rollers assist in transporting envelopes or other custom media sizes...

Страница 79: ...he position of the Chute Assembly Out gears is shown in the following figure Note These gears are spared as part of the Chute Assembly Gear Kit PL5 4 99 s6360 051 Duplex Motor Chute Assembly Out Gear...

Страница 80: ...Exit Sensor Detects passage of the print media after fusing Transfer Roller Consists of the Transfer Roller and a waste toner recovery system The Transfer Roller transfers the image from IDT2 in the I...

Страница 81: ...ass tubes containing heater coils The Main Heater Rod heats the entire length of the Heat Roller and the Dual Sub Heater Rods heat the center Fuser Exit Roller Transports media out of the Fuser Non Co...

Страница 82: ...eds paper from Tray 1 After rotating one turn the Gear MPT and the Idler Gear are disengaged the Main Drive Assembly and Feed Roller stop allowing only one sheet of paper to be fed through at a time E...

Страница 83: ...trays Side Guides Right and Left The side guides move against media to align or register the width of print media in the paper feed direction Rear Guide The Rear Guide moves to determine the length o...

Страница 84: ...and feed the paper from the paper tray This activates the Paper Pick Assembly After completion of one turn determined by a cutout in the Gear Feed the Gear Feed and the Gear Idler Feed are disengaged...

Страница 85: ...firmation of the print media quantity Turn Roller The Turn Roller receives drive energy from the Main Drive Motor through the Turn Clutch and transports the print media out of the paper tray to the Re...

Страница 86: ...ams to form an electrostatic latent image on the surface of each of the four imaging unit drums The Laser Unit consists of the following parts The components of the Laser Unit appear in the following...

Страница 87: ...embly or component part When servicing components of the Toner Cartridge Holders CRUM Reader and cartridge sensors avoid disconnecting the Auger Tubes from the Developer Frame Assembly All repairs exc...

Страница 88: ...e Toner Cartridge Holder Assemblies each contain a Toner Motor which drives the Agitator in the Toner Cartridges and the Auger in the Toner Cartridge Holder supplying toner through the Auger Tube to t...

Страница 89: ...the Image Processor Board are the system NVRAM chip Memory and optional Hard Drive EEPROM Board Consumable use Fuser and Imaging Unit NVRAM data information is stored and communicated to the Engine Co...

Страница 90: ...printing operation based on the communication with the Image Processor Board and input from the sensors and switches Major Functions Communicates with the Image Processor Board Receives information f...

Страница 91: ...ages the Gear Feed and the Gear Idler Feed to turn and feed the paper from the paper tray This activates the Paper Pick Assembly After completion of one turn determined by a cutout in the Gear Feed th...

Страница 92: ...aser 6300 6350 6360 Color Laser Printer Service Manual Theory of Operation Paper Pick Assemblies s6360 079 Turn Roller Feed Roller No Paper Sensor Feed Solenoid Paper Size Switch Low Paper Sensor Turn...

Страница 93: ...es with the Engine Control Board Receives information transmitted from the sensors and switches Controls the Feeder Drive Assembly Controls the paper pick process Distributes the DC voltage from the p...

Страница 94: ...following figure Idle Gear 21 29 Gear 24 Feeder Drive Assembly Upper Paper Pick Assembly Turn Clutch Turn Roller Feed Roller Feed Gear H1 Feed Gear 2 Feed Roller Gear Idler Feed Feed Gear 2 Feed Gear...

Страница 95: ...ing print media into the printer are identified in the following figure s6360 076 Feeder Drive Assy Turn Clutch Assy Idle Gear 21 29 Idle Gear 21 29 Gear 24 Gear 24 Feed Gear 2 Feed Gear 2 Gear Idler...

Страница 96: ...is activates the Paper Pick Assembly After completion of one turn determined by a cutout in the Gear Feed the Gear Feed and the Gear Idler Feed are disengaged stopping the paper Retard Roller This all...

Страница 97: ...53 Theory of Operation Tray 3 Feeder Note The Tray 2 Paper Pick Assembly has a different part number than the 550 Sheet Feeder s Paper Pick Assembly s6360 073 Turn Roller Feed Roller Turn Clutch No Pa...

Страница 98: ...municates with the Engine Control Board Receives information transmitted from the sensors and switches Controls the Feeder Drive Assembly Controls the paper pick process Distributes the DC voltage fro...

Страница 99: ...Drive Assembly incorporates a stepper motor to power the gear train as shown in the following figure Idle Gear 21 29 Gear 24 Feeder Drive Assembly Paper Pick Assembly Turn Clutch Turn Roller Feed Rol...

Страница 100: ...f Operation Drive Gears The gears involved in feeding print media into the printer are identified in the following figure s6360 070 Feeder Drive Assembly Turn Clutch Assembly Idle Gear 21 29 Gear 24 F...

Страница 101: ...Introduction Servicing Instructions Messages Codes and Procedures Jam Error Procedures Door and Cover Error Procedures Consumable Routine Maintenance Procedures Tray and Media Errors Media Mismatch E...

Страница 102: ...logs displayed on the Control Panel or listed in the Service Usage Profile Messages indicating the occurrence of either a fatal or jam error appear on the Control Panel and include their related code...

Страница 103: ...ction focuses on accessing these two error logs to review printer fault history Only Engine fatal and jam errors are recorded in these two logs Other errors and warnings are recorded elsewhere in the...

Страница 104: ...atter dust or loose toner Do not use solvents or chemical cleaners to clean the printer interior Do not use any type of oil or lubricant on printer parts Do not use canned air to clean spilled toner o...

Страница 105: ...UP Duplex Optional for 2 sided printing I P Board Image Processor Image Processor Board LTA Lower Tray Assembly Optional 550 Sheet Feeder Tray 3 HCF High Capacity Feeder Optional 1100 Sheet Feeder MSI...

Страница 106: ...ontrol Panel Message Code Go to Page Jam Errors Jam at Fuser Open Front Door B to Clear 152 3 11 Jam at Duplex Open Front Door B to Clear 153 3 13 Jam at Registration Roller 154 3 15 Misfeed at Tray 1...

Страница 107: ...Paper Unload Output Tray 191 3 61 Media Mismatch Errors Wrong Paper Size Load Tray 1 MPT with size type Wrong Paper Size Load Tray 2 with size type Wrong Paper Size Load Tray 3 4 5 with size type 176...

Страница 108: ...e 86 87 88 89 3 80 Environmental Sensor Failure 102 3 81 Fuser Motor Failure 103 3 82 Developer Motor Failure 104 3 83 Main Motor Failure 105 3 84 Motor Failure 106 3 85 Warning Messages Tray 2 is mis...

Страница 109: ...oting procedures frequently ask you to take voltage readings or test for continuity or resistance at certain test points The Wiring and Plug Jack References table provides pointers to the diagrams tha...

Страница 110: ...t may be difficult or impossible to read on the average multi meter 9 When a troubleshooting procedure instructs you to replace a non spared component and that component is part of a parent assembly y...

Страница 111: ...rom the wall outlet prior to performing Step 2 of the following troubleshooting procedure Caution Allow adequate time for the Fuser to cool before servicing the printer Troubleshooting Reference Table...

Страница 112: ...nuity between J361 J36 Go to Step 7 Replace the FSR ADC Harness 7 If possible print one sheet of paper Does the Fuser Motor Turn Inspect and replace defective gear s Go to Step 8 8 Test the Fuser Driv...

Страница 113: ...Assembly Out PL5 3 1 Print Engine Map 1 P J Locator page 10 5 Print Engine Drive Wiring Diagram page 10 19 Print Engine Paper Feed Wiring page 10 26 Troubleshooting Procedures Table Step Action and Q...

Страница 114: ...e Service Diagnostics Duplex Motor test Does the Duplex Motor function correctly Replace the Chute Assembly Out page 8 62 Go to Step 8 8 Check for 24 V to the Duplex Motor Disconnect P J501 Is there 2...

Страница 115: ...ed Make every attempt to establish a jam rate prior to starting any work If possible print a Status page or Usage Profile report and note the page count between jams Determine if jamming is occurring...

Страница 116: ...ween J181 J18 Go to Step 5 Replace the Registration Sensor Harness 5 Check the Registration Sensor signal Block the Registration Sensor Verify the voltage between P J18 3 P J18 2 on the Engine Control...

Страница 117: ...3 20 Interlock Switch PL9 1 11 Registration Sensor PL4 1 3 Feed Solenoid PL5 3 9 Registration Roller Assembly PL4 2 1 Main Drive Assembly PL8 1 2 Print Engine Map 1 P J Locator page 10 5 Print Engine...

Страница 118: ...to Step 16 Go to Step 7 7 Test the Main Drive Assembly Run the Service Diagnostics Main Motor test Does the Main Motor turn Replace the Engine Control Board page 8 106 Go to Step 8 8 Check for 24 V t...

Страница 119: ...e between J191 1 J191 2 less than 200 Go to Step 16 Replace the Turn Clutch Part of the Registration Roller Assembly 16 If possible print a Test print from Tray 1 MPT Check the Feed Gear operation Doe...

Страница 120: ...or PL4 1 3 Registration Roller PL4 2 1 Main Drive Assembly PL8 1 2 Tray 2 Paper Pick Assembly PL3 3 1 Print Engine Map 1 P J Locator page 10 5 Print Engine Map 4 Tray 2 P J Locator page 10 8 Print Eng...

Страница 121: ...Drive Motor 1 Disconnect P J481 2 Close the Interlock Switch while testing Is there 24 V across J481 10 J481 8 Go to Step 12 Go to Step 9 9 Test the Interlock Switch Run the Service Diagnostics Interl...

Страница 122: ...ess than 200 Replace the Engine Control Board page 8 106 Replace the Turn Clutch Part of the Registration Roller Assembly 17 Check the Tray 2 Feed Solenoid If possible print a Test print from Tray 2 D...

Страница 123: ...For 550 Sheet Feeder Feed Rollers PL11 3 20 Paper Pick Assembly PL11 3 1 Drive Assembly PL11 3 15 OPFDR Harness PL11 3 24 OPTFDR Board PL11 1 10 OPFPLG Harness PL11 1 13 For 1100 Sheet Feeder Feed Ro...

Страница 124: ...tinuity between J171 2 P83 Go to Step 7 Replace the OPFREC Harness 7 Replace the Drive Assembly Does the error persist Go to Step 8 Complete 8 Perform Steps 1 through 3 on page 8 115 1 Open and close...

Страница 125: ...Step 15 15 Check for 24 V to the Feed Solenoid 1 Disconnect P J824 2 Close the Interlock Switch while testing Is there 24 V across P824 2 ground Go to Step 17 Go to Step 16 16 Check all pins on the OP...

Страница 126: ...5 1 Drive Assembly PL12 3 9 OPFDR Harness PL12 3 7 OPTFDR Board PL12 3 3 OPFREC2 Harness PL12 3 1 1100 Sheet Feeder P J Locator page 10 10 1100 Sheet Feeder Tray Wiring page 10 31 1100 Sheet Feeder D...

Страница 127: ...1 Close the Interlock Switch while testing 2 Run the Service Diagnostics Turn Clutch test Does the Tray 4 Turn Clutch function correctly Check the Clutch for slipping or the gear for damage Go to Ste...

Страница 128: ...o Step 16 16 Check all pins on the OPFDR Harness PL12 3 7 for continuity 1 Disconnect P J85 and P J824 2 Check continuity between J85 P824 Go to Step 17 Replace the OPFDR Harness 17 Test the Feed Sole...

Страница 129: ...Drive Assembly PL12 3 9 OPFDR2 Harness PL12 3 7 OPTFDR Board PL12 3 3 OPFREC2 Harness PL12 3 1 1100 Sheet Feeder P J Locator page 10 10 1100 Sheet Feeder Drive Wiring page 10 30 1100 Sheet Feeder Low...

Страница 130: ...e Turn Clutch 1 Close the Interlock Switch while testing 2 Run the Service Diagnostics Turn Clutch test Does the Tray 4 Turn Clutch function correctly Check the Clutch for slipping or the gear for dam...

Страница 131: ...Step 16 16 Check all pins on the OPFDR Harness PL11 3 24 for continuity 1 Disconnect P J85 and P J824 2 Check continuity between J85 P824 Go to Step 17 Replace the OPFDR Harness 17 Test the Feed Sole...

Страница 132: ...Print Engine Power Wiring page 10 17 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the following for evidence of fault or damage Front Cover PL1 1 6 Interlock Switch PL9 1...

Страница 133: ...N PHD MOT Harness PL10 1 9 Print Engine Map 2 P J Locator page 10 6 Print Engine Laser Unit Wiring page 10 23 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Remove the Imaging Uni...

Страница 134: ...w Note The Imaging Unit is Near End of Life is a warning Replace Imaging Unit is a hard stop 5 Check all pins on the FAN PHD MOT Harness PL10 1 9 for continuity 1 Disconnect P J484 and P J48 2 Check c...

Страница 135: ...maged parts Go to Step 2 2 Replace the Imaging Unit Does the error persist Go to Step 3 Complete 3 Check Imaging Unit CRUM connection Are P J710 and P J484 connected Go to Step 4 Reconnect the CRUM Co...

Страница 136: ...Run the Service Diagnostics CTD ADC Sensor test Does the sensor function correctly Go to Step 4 Go to Step 5 4 Replace the Transfer Roller Does the error persist Go to Step 5 Complete 5 Check the CTD...

Страница 137: ...ansfer Roller is at end of life and needs to be replaced If no toner is visible try cleaning the CTD ADC Sensor The Transfer Roller is at End of Life is a warning Replace Transfer Roller is a hard sto...

Страница 138: ...te time for the Fuser to cool before servicing the printer 3 Check the Toner Full Sensor signal 1 Remove the Transfer Roller Assembly 2 Disconnect P J142 Does the voltage between J142 2 J142 3 0 V Go...

Страница 139: ...ists follow the procedure below Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Cycle power to the printer Does the error persist Go to Step 2 Complete 2 Check the Fuser for damage...

Страница 140: ...age 10 22 Print Engine Xerographics 1 2 Wiring page 10 24 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the Fuser connector for damage Re establish proper connection or rep...

Страница 141: ...priate for the color indicated in the error message Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Toner Present Switch Bracket PL7 2 6 Toner Present Actuator PL7 2 7...

Страница 142: ...nd the printer enters a hard stop condition Note Y M C K Toner Is Low is a warning condition Replace Y M C K Toner Cartridge is an error condition Applicable Status Codes Code 202 224 Replace Cyan Ton...

Страница 143: ...Toner Sensor signals Disconnect P J51 Is the signal less than 0 2 V for the affected sensor J51 A8 J51 A7 Yellow J51 A5 J51 A4 Magenta J51 A2 J51 A1 Cyan J51 A11 J51 A10 Black Go to Step 5 Go to Step...

Страница 144: ...Motor P51 B21 ground Yellow P51 B26 ground Magenta P51 B31 ground Cyan J51 B36 ground Black Is there 24 V to the affected Toner Motor Go to Step 8 Replace the Engine Control Board page 8 106 8 Check...

Страница 145: ...ed Toner Motor Cycle printer power If the problem persists follow the procedure below Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the following for evidence of fault or d...

Страница 146: ...Table Step Actions and Questions Yes No 1 Has the shipping ribbon been completely removed from the Toner Cartridge Go to Step 2 Remove the ribbon and cycle printer power 2 Open and close Door A Does...

Страница 147: ...er Does the error occur if the tray is full Go to Step 2 Complete 2 Check the following for evidence of fault or damage Low Paper Sensor PL3 3 7 Low Paper Actuator PL3 3 14 Is there any damage Replace...

Страница 148: ...ocedure Table Step Actions and Questions Yes No 1 Fill the tray with paper Does the error occur if the tray is full Go to Step 2 Complete 2 Check the following for evidence of fault or damage Low Pape...

Страница 149: ...message and the associate codes 96 99 appear in the help text Applicable Status Codes Code 90 Cyan CRUM ID Error Code 91 Magenta CRUM ID Error Code 92 Yellow CRUM ID Error Code 93 Black CRUM ID Error...

Страница 150: ...ine Xerox Toner Cartridge is installed Go to Step 3 Complete 3 Check the CRUM Reader Board connection Is P J341 connected to the harness Go to Step 4 Reconnect the CRUM Reader Board 4 Replace the CRUM...

Страница 151: ...int Engine Map 3 P J Locator page 10 7 Print Engine Fuser Wiring page 10 22 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the Fuser part number Is the Fuser a genuine Xerox...

Страница 152: ...50 4363 00 while the 6360 uses P N 604K48020 See Xerox Supplies and Accessories on page 9 58 Applicable Status Code Code 101 Replace Maintenance Kit Troubleshooting Reference Table Applicable Parts Wi...

Страница 153: ...t part number Is the Imaging Unit a genuine Xerox Phaser part Go to Step 2 Replace the Imaging Unit 2 Check the Imaging Unit for damage Is the Imaging Unit damaged Replace the Imaging Unit page 8 7 Go...

Страница 154: ...cedure below Applicable Status Code Code 223 Metered Toner Is not Enabled Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Toner Cartridge Y PL7 2 8 Toner Cartridge M P...

Страница 155: ...nd cycle printer power Check that the tray is fulled seated If the problem persists follow the procedure below Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Paper Si...

Страница 156: ...o ensure that it is free of obstructions or debris Reinstall the tray and cycle printer power Check that the tray is fulled seated If the problem persists follow the procedure below 3 Check the Paper...

Страница 157: ...1 2 6 PL12 2 6 Paper Size Switch Actuators PL11 4 10 PL12 6 10 Paper Tray PL11 4 1 PL12 6 1 Is there any damage Replace the damaged parts Go to Step 2 2 Test the affected Paper Size Switch Run the Ser...

Страница 158: ...int Engine Paper Feed Wiring page 10 26 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Fill Tray 1 MPT with paper Does the error persist Go to Step 2 Complete 2 Check the followin...

Страница 159: ...ions is loaded with supported media and the guides are adjusted correctly Cycle printer power If the problem persists follow the procedure below Troubleshooting Reference Table Applicable Parts Wiring...

Страница 160: ...the No Paper Sensor for the affected tray Run the Service Diagnostics No Paper Sensor test Does the sensor function correctly Replace the Engine Control Board page 8 106 Go to Step 4 4 Check the No P...

Страница 161: ...10 7 Print Engine Paper Feed Wiring page 10 26 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the following for evidence of fault or damage Full Stack Sensor PL5 4 1 Full S...

Страница 162: ...1 MPT No Paper Sensor PL3 2 5 Paper Size Switch Signals table page 2 7 Print Engine Map 1 P J Locator page 10 5 Print Engine Paper Feed Wiring page 10 26 Troubleshooting Procedure Table Step Actions a...

Страница 163: ...J Locator page 10 8 Print Engine Tray 2 Wiring page 10 18 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the following for evidence of fault or damage Tray 2 Paper Size Swi...

Страница 164: ...w the procedure below Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References For 550 Sheet Feeder Paper Size Switch PL11 2 6 Paper Tray PL11 4 1 SIZE Harness PL11 2 8 For 110...

Страница 165: ...Replace the Size Harness 5 Check all pins on the OPFREC Harness continuity 1 Disconnect P J171 or P J172 and P J83 2 Check for continuity between J171 2 P83 Replace the Engine Control Board page 8 10...

Страница 166: ...le Applicable Parts Wiring and Plug Jack References Image Processor Board PL9 1 3 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the TCP IP Address stored in the printer s N...

Страница 167: ...ences Laser Unit PL6 1 2 ROS Harness PL6 1 3 Engine Control Board PL9 1 16 Print Engine Map 3 P J locator page 10 7 Print Engine Laser Unit Wiring page 10 23 Troubleshooting Procedure Table Step Actio...

Страница 168: ...rocedure Table Step Actions and Questions Yes No 1 Check the following for evidence of fault or damage Transfer Roller PL5 1 4 CTD ADC Sensor Holder PL5 2 19 Are any parts damaged Replace any damaged...

Страница 169: ...le Parts Wiring and Plug Jack References Fuser PL5 1 1 FSR ADC Harness PL5 2 28 LVPS PL9 1 6 Engine Control Board PL9 1 16 Print Engine Map 2 P J Locator page 10 6 Print Engine Map 3 P J Locator page...

Страница 170: ...LVPS PL9 1 6 Engine Control Board PL9 1 16 LV Harness PL10 1 2 Print Engine Map 2 P J Locator page 10 6 Print Engine Map 3 P J Locator page 10 7 Print Engine Fuser Wiring page 10 22 Troubleshooting P...

Страница 171: ...he power cord from the wall outlet prior to performing the following procedure Caution Allow adequate time for the Fuser to cool before servicing the printer 6 Check all pins on the LV Harness PL10 1...

Страница 172: ...rness Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Fuser Fan PL5 3 31 FAN PHD MOT Harness PL10 1 9 Engine Control Board PL9 1 16 Print Engine Map 1 P J Locator page...

Страница 173: ...an PL1 1 19 LVPS PL9 1 6 Engine Control Board PL9 1 16 LV Harness PL10 1 2 Print Engine Map 2 P J Locator page 10 6 Print Engine Power Wiring page 10 17 Troubleshooting Procedure Table Step Actions an...

Страница 174: ...int one sheet Is there 3 3 V between P J61 4 P J61 16 Replace the LV Harness Replace the Engine Control Board page 8 106 Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Reference...

Страница 175: ...3 V between P J167 2 P J167 3 Replace the LVPS Fan page 8 104 Go to Step 7 7 Check the rotation signal from the LVPS Print one sheet Is there 3 3 V between P J165 18 P J165 3 Replace the LVPS page 8 1...

Страница 176: ...Fan PL5 3 31 LVPS Fan PL1 1 31 Is either fan damaged Replace the defective fan Go to Step 3 2 Replace the defective fan Does the error persist Go to Step 3 Complete 3 Test the fans Run the Service Dia...

Страница 177: ...e Imaging Unit and Fuser then cycle printer power Check the EEPROM Board connection P J144 2 Check the Fuser connection for damage Any broken or bent pins Repair or replace the parts Go to Step 3 3 Re...

Страница 178: ...connector that prevents proper reading of the CRUM data Applicable Status Code Code 83 Engine NVRAM Failure Initial Actions Remove the Imaging Unit and inspect the printer cavity for obstructions that...

Страница 179: ...Print Engine Map 3 P J Locator page 10 7 Print Engine Xerographics 1 2 Wiring page 10 24 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Cycle printer power Does the error persist...

Страница 180: ...Parts Wiring and Plug Jack References Toner Cartridge PL7 2 8 RFID Harness PL7 2 17 RFID2 Harness PL7 2 16 CRUM Reader PL7 2 12 Print Engine Map 1 P J Locator page 10 5 Print Engine Developer 1 2 Wir...

Страница 181: ...ge 10 22 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Test the Temperature Humidity Sensor Run the Service Diagnostics Temperature Humidity Sensor test Does the sensor function...

Страница 182: ...the printer Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Fuser Drive Assembly PL5 2 25 TNRFULL FSR Harness PL5 2 30 Engine Control Board PL9 1 16 Interlock Switch...

Страница 183: ...Check continuity between J52 J521 Replace the Engine Control Board page 8 106 Replace the FSR ADC Harness Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Developer Dri...

Страница 184: ...nterlock Switch page 8 102 6 Check all pins on the FAN PHD MOT Harness PL10 1 9 for continuity 1 Disconnect P J48 and P J491 2 Check continuity between J48 J491 Replace the Engine Control Board page 8...

Страница 185: ...he FAN PHD MOT Harness PL10 1 9 for continuity 1 Disconnect P J48 and P J481 2 Check continuity between J48 J481 Replace the Engine Control Board page 8 106 Replace the FAN PHD MOT Harness Troubleshoo...

Страница 186: ...the Developer Drive Motor Go to page 3 85 Replace the Engine Control Board page 8 106 Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Hard Drive PL9 1 25 Image Proces...

Страница 187: ...Map 2 P J Locator page 10 6 Print Engine Xerographics 1 2 page 10 24 Print Engine Xerographics 2 2 page 10 25 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Clean the CTD ADC Sen...

Страница 188: ...3 88 Phaser 6300 6350 6360 Color Laser Printer Service Manual Error Messages and Codes...

Страница 189: ...ics Service Diagnostics Utilities Control Panel Troubleshooting Inoperable Printer Troubleshooting Paper Size Switch Assembly Power Supply AC Power Supply Troubleshooting DC Power Supply Troubleshooti...

Страница 190: ...anel and Health LEDs alternately blink at 1 2 second intervals 3 The Boot Loader then loads and runs POST diagnostics 4 POST turns off the Health LED 5 POST checks the Control Panel 6 POST checks the...

Страница 191: ...ion SDRAM 1 Hard This test fails if the boot loader finds no or faulty RAM Run prior to POST The boot loader displays RAM ERROR and blinks the Health and Control Panel LEDs Control Panel Hard This tes...

Страница 192: ...orner of the box in the center of the Startup page and extending to the right margin similar to the one shown here These messages are substituted for device Ethernet USB Real Time Clock RAM Memory Slo...

Страница 193: ...cessor Board by printing an Engine Test Print page 5 10 If the printer successfully prints the Print Engine Test Print replace the Image Processor Board page 8 99 If the Printer fails to print the Pri...

Страница 194: ...sence If the pattern of sensor state changes differs from the expected timing for a particular paper size and path the sensor where the timing difference occurs identifies the error to report However...

Страница 195: ...ted during this test 22 Reseat Controller Board and Call Customer Support display In this event see page 4 13 Print a Service Diagnostics Menu Map by selecting Print Service Menu Map and then pressing...

Страница 196: ...noid tests were run Hidden Service Menu The Hidden Service menu includes a list of functions providing direct access to Service Diagnostics the Developer Assembly counters and the Enable Metered Toner...

Страница 197: ...sor Board by eliminating image data transfer between the two Test Prints does not exercise any Image Processor Board circuitry Test Prints gets its image data from ROM This allows the examination of E...

Страница 198: ...ur events Lines 2 and 3 include the precondition indicator P directing a reboot before component testing continues Line 4 includes an abbreviated Misfeed at Tray 2 code and the continuation notation M...

Страница 199: ...3 Perform the selected test 4 Re examine the event list 5 Identify an abnormal or suspicious event based on the test performed For example a door open event while printing a test print when the door...

Страница 200: ...Replace the Image Processor Board page 8 99 if Step 2 passes 4 See DC Power Supply Troubleshooting on page 4 15 5 Replace the Control Panel page 8 13 6 Replace the Control Panel wiring harness page 8...

Страница 201: ...ntinually Displays Install or Reseat Imaging Unit 1 See Install or Reseat Imaging Unit on page 3 33 Printer Displays Reseat Contoller Board 1 Turn Off printer power 2 Remove the Image Processor Board...

Страница 202: ...fuse F101 which if blown must be replaced LVPS Overvoltage Protection Circuit This circuit stops all outputs if the 24 VDC 5 VDC or 3 3 VDC power supply exceeds the specified voltage The operating po...

Страница 203: ...the AC wall outlet Is there approximately 110 VAC or 220 VAC if the printer is a 220 V configuration at the AC wall outlet Go to Step 2 Notify the customer of improper AC output from the outlet 2 Chec...

Страница 204: ...PL9 1 16 Replace if damaged or defective Go to Step 7 6 Does the problem recur Go to Step 7 Complete 7 1 Turn the AC power switch Off 2 Connect J165 to the LVPS then turn the AC power switch On 3 Veri...

Страница 205: ...est Error 16 Minimum RAM Limit Power On Self Test Error RAM ERROR Initial Actions Check that the RAM devices are making positive contact with their connectors 1 Power off the printer 2 Remove and re i...

Страница 206: ...layed Go to Step 8 Go to Step 7 7 1 Power off the printer and remove the first DIMM 2 Install the second DIMM and power on the printer Is a memory fault message displayed Go to Step 8 Go to Step 9 8 1...

Страница 207: ...Ensure that the paper is in good condition and is listed on the Paper Tips page as supported media quality office laser printer paper works best 2 Ensure that the printer is printing within its envir...

Страница 208: ...when fed out of the others If so inspect the tray for damage ensure that the media guides are set correctly and verify that the proper media is being used 4 If media shows damage from all trays check...

Страница 209: ...the paper is in good condition and is the correct type for the printer See Media and Tray Specifications on page 1 18 for the correct media types sizes and weights for each tray 2 Ensure the printer i...

Страница 210: ...IS web server the printer may be Off on a different network or the host is not networked correctly Try Steps b through f to correct the problem If you make any changes to the network try printing the...

Страница 211: ...it 8 Try printing again using the TextEdit tool located at the Applications folder Once you have opened a document or created a new document select Print from the File menu Click on the Printer pull d...

Страница 212: ...est on the TCP IP connection Ethernet Port and displays the results If no errors are detected the message Network diagnostics completed No problem detected displays along with options for Help or prin...

Страница 213: ...ss at the MS_DOS command prompt and then press Enter If the number of packets sent and received match the Ethernet Port is functional If the request times out and fails to reply either the cable or th...

Страница 214: ...alk initialization and runtime events The logs can also be accessed remotely via CentreWare IS The logs list events chronologically Each log is limited in length when the log is full the printer stops...

Страница 215: ...ps as necessary 1 Verify that the printer is Ready To Print 2 Insert the Phaser 6300 6350 6360 Installer and Utilities CD ROM into the computer 3 If the installer autoruns exit the installer window 4...

Страница 216: ...4 28 Phaser 6300 6350 6360 Service Manual General Troubleshooting...

Страница 217: ...5 Chapter Print Quality Troubleshooting In this chapter Print Quality Problems Overview Test Prints Engine Test Print Print Quality Troubleshooting...

Страница 218: ...ch the printer is operating Compare this to the Environmental Specifications on page 1 16 Temperature and humidity extremes can adversely effect the xerographic and fusing characteristics of the print...

Страница 219: ...nt Quality Problems pages or a specific print quality troubleshooting procedure for more information Developer Assembly Blank Prints Light Prints Uneven Density Voids White spots Streaks Dark light Re...

Страница 220: ...tem Component Distance between Defects Developer Assembles Magnetic Mag Roller YMCK 34 mm 1 34 in Imaging Unit Drum Charge RTC Rollers 31 mm 1 22 in OPC Drum Rollers 74 mm 2 91 in IDT Rollers 132 mm 5...

Страница 221: ...troubleshooting problems This section shows how to select and analyze test prints On the Control Panel select Troubleshooting select Service Tools and then Service Test Pages Test Print 1 CMYK Sample...

Страница 222: ...rint Quality Troubleshooting Test Print 2 RGB Test Print This page consists of 80 solid fill in RGBK Bands Analyzing the Test Print Wrinkling Creases Roller marks Scratches Cold Offset s6360 102 Xerox...

Страница 223: ...Color Laser Printer Service Manual 5 7 Print Quality Troubleshooting Test Print 3 Test Patterns s6360 103 1 2 3 4 5 6 6 6 6 Phaser 6360DP Phaser 6360DP Xerox Phaser 6360DP Service Prints Page 3 3 Med...

Страница 224: ...es should match up as shown below Vertical printing issues are corrected automatically when the Color Registration page is printed 3 Uniform RGB The secondary color squares should be uniformly colored...

Страница 225: ...oubleshooting 600 x 600 Test Print This test print is used to verify margins and color registration The colors should be aligned vertically and horizontally Correctly Aligned Registration Example s636...

Страница 226: ...ngine Test print If the print is successfully printed focus on the Image Processor Board or its components RAM Hard Drive Configuration Card etc If the print fails refer to Section 4 for print engine...

Страница 227: ...ng Unit PL6 1 1 Developer Assemblies PL7 1 17 20 Laser Unit PL6 1 2 Transfer Roller PL5 1 4 HVPS PL9 1 21 Engine Control Board PL9 1 16 Troubleshooting Procedure Table Step Actions and Questions Yes N...

Страница 228: ...lors only one color and only CMY color If CMY color only is bad black is good this is most likely the root cause Does the image quality improve Complete Go to Step 8 8 Replace the Developer Assemblies...

Страница 229: ...d color Troubleshooting Reference Table Applicable Parts Example Print Imaging Unit PL6 1 1 Developer Assemblies PL7 1 17 20 Laser Unit PL6 1 2 Engine Control Board PL9 1 16 Toner Supply Housing Assem...

Страница 230: ...ions or debris Go to Step 6 6 Warning Turn printer power Off and disconnect the AC power cord before proceeding with the following checks Check the affected colors connection between the HVPS and Hous...

Страница 231: ...Laser and the Imaging Units Remove any obstruction Go to Step 2 2 Replace the Imaging Unit page 8 7 Did the image quality improve Complete Go to Step 3 3 Replace the Transfer Roller page 8 7 Did the...

Страница 232: ...es the output match the example on page 5 9 Replace the Image Processor Board page 8 99 Go to Step 2 2 Block the laser path with a sheet of paper Does the image change Replace the Engine Control Board...

Страница 233: ...maging Unit page 8 7 Is the problem resolved after replacing the Imaging Unit Complete Go to Step 2 2 Replace the Transfer Roller page 8 7 Did the imaging quality improve Complete Go to Step 3 3 Warni...

Страница 234: ...Example Print Imaging Unit PL6 1 1 Fuser PL5 1 1 Transfer Roller PL5 1 4 Laser Unit PL6 1 2 HVPS PL9 1 21 Image Processor Board PL9 1 3 Engine Control Board PL9 1 16 Troubleshooting Procedure Table S...

Страница 235: ...age 8 111 Does the image quality improve if the HVPS is replaced Complete Go to Step 7 7 Replace the Laser Unit page 8 77 Does the image quality improve if the Laser Unit is replaced Complete Replace...

Страница 236: ...leshooting Reference Table Applicable Parts Example Print Imaging Unit PL6 1 1 Fuser PL5 1 1 Transfer Roller PL5 1 4 Developer Frame Assembly PL7 1 1 Engine Control Board PL9 1 16 Troubleshooting Proc...

Страница 237: ...sembly page 8 79 Using a lint free cloth carefully clean the Laser window and between each Developer Assembly Does the image quality improve Complete Go to Step 6 6 Replace the Developer Frame Assembl...

Страница 238: ...rounding is normal The whiter and glossier the paper the more noticeable it will be Troubleshooting Reference Table Applicable Parts Example Print Imaging Unit PL6 1 1 Fuser PL5 1 1 Transfer Roller PL...

Страница 239: ...Fuser page 8 7 Does the image quality improve Complete Go to Step 7 7 Check that the springs on the Housing Assembly Bias PL6 1 7 are not damaged and are correctly aligned to ensure contact with the...

Страница 240: ...e can temporarily fatigue the OPC drums within the Imaging Unit and contribute to unwanted background toner Troubleshooting Reference Table Applicable Parts Example Print Imaging Unit PL6 1 1 Fuser PL...

Страница 241: ...Does the image quality improve Complete Go to Step 6 6 Replace the Fuser page 8 7 Does image quality improve Complete Go to Step 7 7 Replace the Laser Unit page 8 77 Does the image quality improve Com...

Страница 242: ...ction limiting color to max 240 Other graphic applications can exceed 240 Note For Phaser 6350 and 6360 configurations printing color at 36 ppm and above limits color coverage to a maximum of 200 Try...

Страница 243: ...to Step 5 5 Replace the LVPS page 8 100 Does the image quality improve Complete Go to Step 6 6 Print a Status page do the temperature and humidity values reported seem to agree with the actual condit...

Страница 244: ...s Yes No 1 Is the problem resolved by running Remove Print Smears from the Troubleshooting Print Quality Problems menu Is the problem resolved by changing the paper type setting on the printer Hot off...

Страница 245: ...or PL5 2 19 Transfer Roller PL5 1 4 HVPS PL9 1 21 Image Processor Board PL9 1 3 Engine Control Board PL9 1 16 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Reseat the Imaging Uni...

Страница 246: ...eservoir and other problems If the problem appears in a single color check the affected color s developer for toner accumulation at either end Clean if necessary If the problem doesn t clear replace t...

Страница 247: ...tributes to the repeating defect Discuss daily usage patterns with the customer Questions such as daily print volume frequency of use and average coverage can reveal high volume usage patterns High vo...

Страница 248: ...monochrome have the customer select Black White Color Correction mode in the printer driver 6360 only Note In some cases it may be necessary to adjust the usage pattern and replace the Developers in...

Страница 249: ...6 Chapter Adjustments and Calibrations In this chapter Calibrations Adjustments Resetting NVRAM Service Diagnostics NVRAM Utilities...

Страница 250: ...primary colors cyan magenta and yellow is needed continue with the balance colors procedure Print the Color Calibration Colors Tutorial page from the printer s Control Panel Troubleshooting Print Qua...

Страница 251: ...D ADC Sensor to measure the distance between black in relation to the other colors placed on the Transfer Roller The accuracy of this process is 2400 dpi four times more accurate than the manual proce...

Страница 252: ...he OK button to reset the color settings to factory defaults Restore Factory Color Settings To reset settings for density and color balance to the factory default values 1 On the Control Panel select...

Страница 253: ...type IPP Ethernet speed Wait Timeout Page Description Language and USB Port selection to their default values Caution Make note of the current network settings or print a Configuration page to provide...

Страница 254: ...hen press the OK button 4 Select Reset PCL Setup NOW and then press the OK button to reset the defaults Resetting Control Panel Setup Values to Default 6300 6350 Only Resetting the Control Panel Setup...

Страница 255: ...Panel select Troubleshooting and then press the OK button 2 Select Service Tools and then press the OK button 3 Hold down both the Up Arrow and Down Arrow buttons until the Hidden Service menu display...

Страница 256: ...Engine Control Board parameters obtained from currently installed Engine Control Board to the Image Processor Board s NVRAM Use this utility to preserve existing NVRAM data in a defective Engine Cont...

Страница 257: ...ons reset the developer life count only Use the utilities provided in the Hidden Service menu to reset the developer life count and install date CRU Life Read Displays current life count of the Toner...

Страница 258: ...6 10 Phaser 6300 6350 6360 Color Laser Printer Service Manual Adjustments and Calibrations...

Страница 259: ...7 Chapter Cleaning and Maintenance In this chapter Service Maintenance Procedures Cleaning Maintenance...

Страница 260: ...ing environment Caution Never apply alcohol or other chemicals to any parts in the printer Never use a damp cloth to clean up toner If you remove the Imaging Unit place it in a light protective bag or...

Страница 261: ...gn matter using a lint free cloth Thoroughly clean the entire surface of each roller by rotating the roller using the grey thumbwheel Cleaning the Developer Assemblies 1 Open Door A and Door C 2 Remov...

Страница 262: ...ing fans if necessary clean dust or vacuum these areas Review proper printer operation using a customer file if possible Check with the customer regarding any special applications they may be running...

Страница 263: ...reduce the amount of toner spillage and contamination 6 Remove 2 screws self tapping plastic 10 mm that secure the Top Main Cover 7 Release the 2 hooks at the rear of the cover 8 Hold Door C open slig...

Страница 264: ...7 6 Phaser 6300 6350 6360 Color Laser Printer Service Manual Cleaning and Maintenance 12 Lift the cover and remove it from the printer s6360 131 Hook...

Страница 265: ...r Service Manual 7 7 Cleaning and Maintenance 13 Remove the screw metal with flange 6 mm that secures the Left Side Cover 14 Release the hook on the front that holds the Left Side Cover and slide the...

Страница 266: ...ntenance 15 Pull out the left and right pins that secure Door C 16 Spread the bosses on the Developer Frame Assembly guides that fit in the left and right notches of Door C and remove the door 17 Remo...

Страница 267: ...S left to release the retaining hooks on the front edge of the board 20 Unplug connectors P J139 140 141 and remove the HVPS Note To avoid spilling toner do not tilt the Developer Frame Assembly backw...

Страница 268: ...the Developer Frame Assembly Note Check that the toner nozzle shutter is closed If the shutter is open close it immediately 23 Holding the handle of the Developer Frame Assembly remove it upward Note...

Страница 269: ...pended part for return 25 Release the left and right white stoppers for each Developer Assembly by sliding each stopper upwards to the unlock position and replace all four Developer Assemblies Note In...

Страница 270: ...re the Registration Roller Note Observe the wire routing between the Registration Roller and Engine Control Board Route the wires in the same manner upon re installation 28 Disconnect the two connecto...

Страница 271: ...anual 7 13 Cleaning and Maintenance 31 Replace the Imaging Unit 32 Lift the Retard Holder Assembly upward 33 Move the assembly to the right to release the Retard Roller from the frame and install the...

Страница 272: ...olor Laser Printer Service Manual Cleaning and Maintenance 36 Release the 3 hooks that secure the Left Front Cover and remove 37 Release the hook that secures the nylon Stopper Strap to Door B 38 Clos...

Страница 273: ...7 15 Cleaning and Maintenance 39 Remove the Spring and Link on the left side of the frame Caution As you re open the Door B latch hold Door B to prevent the door from falling open Gently lower the doo...

Страница 274: ...42 Note the orientation of the Feed Roller and slide the Feed Roller left until the pin on the shaft appears and rotate the Feed Roller to remove it from the shaft Note With the Solenoid engaged the...

Страница 275: ...9 Remove the Toner Cartridges 50 Replace the Left Right and Top Main Covers 51 Re install the Toner Cartridges and Top Cover 52 Reattach the power cord and switch printer power On 53 Reset the Mainten...

Страница 276: ...7 18 Phaser 6300 6350 6360 Color Laser Printer Service Manual Cleaning and Maintenance...

Страница 277: ...8 Chapter Service Parts Disassembly In this chapter Overview Maintenance Items and Consumables Print Engine Disassembly Optional 1100 Sheet Feeder Disassembly Optional 550 Sheet Feeder Disassembly...

Страница 278: ...se are noted at the end of each disassembly procedure 6360 Parts Differences The addition of the 6360 model has added several unique parts to the Parts List In most cases these parts appear identical...

Страница 279: ...d as shown in this example The Chute Assembly Out and Chute Assembly Duplex are other parent assemblies that include unique 6360 parts Parts common to all models do not include the model specific desg...

Страница 280: ...witch Off the printer power and disconnect the power cord from the wall outlet 2 Remove the Imaging Unit and protect it from exposure to light by covering it with a light proof bag or by placing it in...

Страница 281: ...g screw can damage tapped holes Do not use excessive force to remove or install either a screw or a printer part Warning Unplug the AC power cord from the wall outlet before removing any printer part...

Страница 282: ...Type Application Shape Characteristics Self tapping plastic 1 Silver colored 2 Screw thread is coarse compared to metal screw 3 Screw tip is thin Self tapping plastic 1 Black colored 2 Screw thread is...

Страница 283: ...he printer 2 Open Door A 3 Squeeze the latch at each end of the Transfer Roller and pivot the latch up 4 Lift the Transfer Roller out of the printer Imaging Unit Removal 1 Power down the printer 2 Ope...

Страница 284: ...n as those components have been removed Keeping the Toner Cartridges locked into place prevents contamination of the toner system and spillage 1 Power down the printer 2 Using the lips on both sides l...

Страница 285: ...lies Xerographics Development Drive Electrical For convenience it is recommended that you remove the Top Cover Imaging Unit and trays and place them where they do not interfere with the repair Note th...

Страница 286: ...aution Do not expose the Imaging Unit to light for more than 10 minutes After removal cover the Imaging Unit to minimize the amount of light striking the rollers Prolonged exposure to light significan...

Страница 287: ...4 Open Door C 5 Remove 2 screws self tapping plastic 10 mm that secure the Top Main Cover 6 Release the 2 hooks at the rear of the cover 7 Hold Door C open slightly Pull out and remove the Top Main C...

Страница 288: ...le removing the cover Also the Upper Exit Cover is not captive to the Chute Assembly Out and can fall as the Front Cover is removed 1 Open Door B 2 Remove 2 screws self tapping plastic 10 mm that secu...

Страница 289: ...r Laser Printer Service Manual 8 13 Service Parts Disassembly Control Panel PL1 1 5 1 Remove the Front Cover page 8 12 2 Release the 2 hooks that secure the Control Panel to the Front Cover s6360 126...

Страница 290: ...th a metal 6 mm flange screw This is a different fastener than the one used on the Left Side Cover 1 Remove the Top Main Cover page 8 11 2 Open Door A 3 Remove the screw metal 6 mm with flange that se...

Страница 291: ...e Parts Disassembly Left Side Cover PL1 1 30 1 Remove the Top Main Cover page 8 11 2 Remove the screw plastic 10 mm that fixes the Left Side Cover 3 Slide the cover rearward to release the hook on the...

Страница 292: ...5 4 Open Door A 5 Open Door C 6 Pull out the left and right Studs that secure Door C 7 Spread the bosses on the Developer Frame Assembly Guides that fit in the left and right notches of Door C and rem...

Страница 293: ...r Cover These models have two vents as shown in the illustration 1 Remove the Top Main Cover page 8 11 2 Remove the Right Side Cover page 8 14 3 Remove the Left Side Cover page 8 15 4 Unplug the Rear...

Страница 294: ...Service Parts Disassembly Right Front Cover PL1 1 22 1 Open Door A 2 Remove the screw self tapping plastic 10 mm that secures the Right Front Cover 3 Open Door A fully and with Door B partially opened...

Страница 295: ...aser 6300 6350 6360 Color Laser Printer Service Manual 8 19 Service Parts Disassembly Left Front Cover PL1 1 28 1 Open Door B 2 Release the 3 hooks that secure the Left Front Cover and remove s6360 13...

Страница 296: ...300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly Front Feeder Frame Cover PL3 1 1 1 Remove Tray 2 2 Release the four hooks that secure the Front Feeder Frame Cover to the pri...

Страница 297: ...ersal Tray Retard Assembly PL2 1 12 1 Remove the tray 2 Release the 2 tabs at the left and right of the Turn Chute by pushing inward and open the chute 3 Rotate the Retard Holder 90 degrees 4 Slide th...

Страница 298: ...emove Tray 2 2 Push in and then down at the two recesses located at the left and right of the Feeder Chute and swing the Feeder Chute downward 3 Pull the Feeder Chute forward past the detent and then...

Страница 299: ...Phaser 6300 6350 6360 Color Laser Printer Service Manual 8 23 Service Parts Disassembly Tray Rear Cover PL3 1 3 1 Pivot and lift the top of the Tray Rear Cover to remove it from the printer s6360 140...

Страница 300: ...the Tray 2 Feeder 1 Remove Tray 2 2 Remove the Top Main Cover page 8 11 3 Remove the Right Side Cover page 8 14 4 Remove the Left Side Cover page 8 15 5 Remove the Rear Cover page 8 17 6 Remove the Fe...

Страница 301: ...Service Parts Disassembly 13 Remove the 4 screws metal 6 mm that secure the printer frame to the LVPS Box Three of these screws are located on the rear side of the LVPS Box The forth is located in a c...

Страница 302: ...14 Remove the 1 screw silver 6 mm that fixes the Power Switch Link Support Bracket and remove the bracket 15 Unplug connectors P J17 and P J47 from the Engine Control Board 16 Remove the 4 screws sel...

Страница 303: ...ion Roller Assembly page 8 41 18 Loosen the Registration Chute page 8 37 to provide access to the screw metal 6 mm located directly underneath that secures the printer frame to the Tray 2 Paper Pick A...

Страница 304: ...24 2 Remove the screw self tapping plastic 10 mm that secures the Paper Size Switch to the Right Feeder 3 Release the Latch and lift the Paper Size Switch from the feeder 4 Unplug connector P J471 fr...

Страница 305: ...t Cover Disconnect P J17 at the Engine Control Board to provide slack in the harness then move the printer so the connector overhangs the edge of the supporting surface and squeeze the hooks to releas...

Страница 306: ...sembly PL3 3 1 1 Remove the Printer Chassis page 8 24 2 Remove the plug P471 from the Paper Size Switch 3 Loosen the harness to the Paper Pick Assembly from the Feeder harness guide 4 Remove the 2 scr...

Страница 307: ...Parts Disassembly No Paper Sensor PL3 3 7 1 Remove the Printer Chassis page 8 24 2 Remove the Paper Pick Assembly page 8 30 3 Unplug connector P J472 from the No Paper Sensor 4 Release the 3 hooks on...

Страница 308: ...per Pick Assembly by reaching in from the front of the printer and squeezing the side hooks of the sensor 1 Remove Tray 2 2 Remove the Feeder Chute page 8 22 3 Remove the Upper Chute page 8 33 4 Relea...

Страница 309: ...ervice Parts Disassembly Upper Chute PL3 3 15 1 Remove the tray 2 Release the 2 hooks that secure the Upper Chute to the Paper Pick Assembly Slide the Upper Chute first to the back release the 4 hooks...

Страница 310: ...ensor Actuator PL3 3 14 1 Remove the Upper Chute page 8 33 2 Release the hook of the Upper Chute that secures the Low Paper Sensor Actuator and move the actuator in the direction of the arrow 2 to rem...

Страница 311: ...Color Laser Printer Service Manual 8 35 Service Parts Disassembly Feed Roller PL3 3 18 1 Remove the tray 2 Release the locks that secure the Feed Rollers to the Feed and Nudger Shafts and then remove...

Страница 312: ...ge 8 30 4 Turn the Paper Pick Assembly over 5 Release the hook that secures the No Paper Sensor Actuator to the Paper Pick Assembly 6 Pull the actuator out slightly and then shift the thin section of...

Страница 313: ...rollers with a sheet of paper or other similar technique Registration Chute PL4 1 5 1 Open Door A 2 Remove the Imaging Unit 3 Remove the Registration Roller Assembly page 8 41 4 Release the sensor wi...

Страница 314: ...vering the rollers with a sheet of paper or other similar technique 1 Open Door A 2 Remove the Imaging Unit 3 Remove the Registration Roller Assembly page 8 41 4 Remove the Registration Chute page 8 3...

Страница 315: ...lies by covering the rollers with a sheet of paper or other similar technique 1 Open Door A 2 Remove the Imaging Unit 3 Remove the Registration Chute page 8 41 4 Remove the Registration Chute In page...

Страница 316: ...Service Parts Disassembly Retard Holder Assembly PL4 1 16 1 Open the Door A 2 Remove the Transfer Roller 3 Turn the Retard Holder Assembly upward 4 Move the Retard Holder Assembly to the right to rele...

Страница 317: ...Remove 4 screws self tapping plastic 10 mm that secure the Registration Roller Assembly 4 Disconnect the two connectors connected to Registration Roller Assembly 5 Move the Registration Roller Assembl...

Страница 318: ...ray 1 MPT Cover outward pull out the left and right bosses to release Tray 1 MPT from the cover 3 Open Door B 4 Release the left side boss of Tray 1 MPT by rotating the Left Tray Holder clockwise to r...

Страница 319: ...Disassembly Tray 1 MPT Cover PL1 1 27 1 Open Tray 1 MPT 2 Spread the right and left slots of the Tray 1 MPT Cover outward pull out the left and right bosses of Tray 1 MPT 3 Move the cover to the righ...

Страница 320: ...ove the Tray 1 MPT Feed Solenoid connector P J132 from the Front Harness Guide on the right side of the printer and disconnect the connector Caution Use care when cutting the cable tie binding the har...

Страница 321: ...0 Color Laser Printer Service Manual 8 45 Service Parts Disassembly 9 Remove the Spring and Link on the left side of the frame 10 Remove the Spring and Link from the right side of the printer 11 Relea...

Страница 322: ...eave the spring attached to the printer 14 Remove the screw that secures the Tray 1 MPT Feed Solenoid and the ground wire to the Chute Assembly Out 15 Remove the Tray 1 MPT Feed Solenoid Replacement N...

Страница 323: ...or PL5 3 14 1 Remove the Top Main Cover page 8 11 2 Remove the Left Side Cover page 8 15 3 Open Door B 4 Release the hook to remove the Stopper Strap from Door B 5 Close Door B Caution Hold the Door B...

Страница 324: ...8 48 Phaser 6300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly 6 Remove the Spring and Link on the left side of the frame 7 Fully open Door B s6360 176...

Страница 325: ...Parts Disassembly 8 Release the 4 hooks that secure the actuator cover to the Chute Assembly Out 9 Remove the No Paper Sensor Actuator from the notch of the Chute Assembly Out and pull out the other...

Страница 326: ...r Service Manual Service Parts Disassembly 10 Release the hooks that secures the Tray 1 MPT No Paper Sensor to the Chute Assembly Out and remove the sensor with the harness 11 Unplug connector P J135...

Страница 327: ...ick Roller and are removed through the openings provided in the chute A pin moulded into the roller engages a hole in the shaft 1 Remove the Left Front Cover page 8 19 2 Remove the Left Side Cover pag...

Страница 328: ...8 52 Phaser 6300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly 6 Remove the Spring and Link on the left side of the frame 7 Fully open Door B s6360 176...

Страница 329: ...the hook that holds the left side Roll Core on the shaft move the Roll Core to the left 9 Move the Feed Roller left until the pin on the shaft appears and remove the Feed Roller Replacement Note With...

Страница 330: ...assembly Chute Assemblies Full Stack Sensor PL5 4 1 1 Remove the Front Cover page 8 12 2 Unplug connector P J134 from the Full Stack Sensor 3 Lift the actuator to clear the sensing area and release th...

Страница 331: ...nter Service Manual 8 55 Service Parts Disassembly Full Stack Actuator PL5 4 2 1 Remove the Front Cover page 8 12 2 Bend the middle of the Full Stack Actuator somewhat and remove the left and right en...

Страница 332: ...Laser Printer Service Manual Service Parts Disassembly Duplex Jam Sensor PL5 4 1 and Actuator PL5 4 13 1 Open Tray 1 MPT 2 Open Door B 3 Release the 3 hooks that secure the Duplex Jam Sensor Holder to...

Страница 333: ...assembly 4 Unplug connector P J133 from the Duplex Jam Sensor 5 Release the 3 hooks that secure the Duplex Jam Sensor to the holder 6 Press the shaft of the actuator through the 2 holes in the holder...

Страница 334: ...350 6360 Color Laser Printer Service Manual Service Parts Disassembly 7 Remove the spring from the actuator Replacement Note Verify the proper orientation attachment of the spring and function of the...

Страница 335: ...xit Gear that secures it to the Duplex Roller and remove it 5 Remove the two Gear 41s 6 Remove the two screws silver 6mm that secure the Gear Cover and remove the two Gears 40 66H that engage the Dupl...

Страница 336: ...er page 8 71 11 Remove the Chute Assembly Out page 8 62 12 Remove a screw silver provided with external tooth washer 5 mm that secures the ground wire on the right side of the bottom plate 13 Unplug c...

Страница 337: ...Phaser 6300 6350 6360 Color Laser Printer Service Manual 8 61 Service Parts Disassembly s6360 188...

Страница 338: ...ver page 8 14 6 Remove the Left Side Cover page 8 15 7 Remove Tray 1 MPT page 8 42 8 Remove the Tray 1 MPT Cover page 8 43 9 Remove the screw metal with tooth washer 5 mm that secures the Tray 1 Feed...

Страница 339: ...P J22 from the Engine Control Board and remove the harnesses from the Front Harness Guide Note If removing the Chute Assembly In also unplug connectors P J36 P J48 and P J52 and remove these harnesses...

Страница 340: ...l Service Parts Disassembly 12 Remove the Link Spring from the left side of the printer 15 Remove the boss from the hole of the center of the Link on the left side of the printer 16 Release the hook t...

Страница 341: ...ecure the Right and Left Pivot Shafts from the underside of Chute Assembly Out 18 Close Door A if open 19 Holding the Chute Assembly Out push the Right and Left Pivot Shafts in by approximately half t...

Страница 342: ...8 66 Phaser 6300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly 20 Release the latch of the Chute Assembly Out 21 Remove the Chute Assembly Out s6360 192...

Страница 343: ...Front Cover page 8 12 2 Disconnect the Fuser Fan connector P J482 and remove the harness from the harness guide 3 Remove two screws self tapping plastic 20 mm that secure the Fuser Fan to the Chute As...

Страница 344: ...1 Caution Allow adequate time for the Fuser to cool before servicing the printer 1 Open Door B 2 Lift the amber gold levers at each end of the Fuser 3 Grasp both handles and remove the Fuser Replacem...

Страница 345: ...the Fuser and remove the Fuser 3 Remove the 2 hex head screws self tapping plastic 10 mm that secure the Fuser fingers 4 Remove the 2 hex head screws self tapping plastic 10 mm that secure the Fuser...

Страница 346: ...Open Door B 2 Lift the locks at each end of the Fuser 3 Grasp both handles and remove the Fuser 4 From underneath the Lock reach in with needle nose pliers or similar tool and release the Spring from...

Страница 347: ...Disassembly Transfer Roller PL5 1 4 Caution Allow adequate time for the Fuser to cool before servicing the printer 1 Open Door A 2 Push the levers at each side of the Transfer Roller inwards and rotat...

Страница 348: ...ote The spring providing tension to the CTD ADC Sensor is not captive Use care when removing the sensor to avoid the spring falling into the printer 3 Pinch the 2 hooks that secure the CTD Toner Densi...

Страница 349: ...ove the Top Main Cover page 8 11 2 Remove the Left Side Cover page 8 15 3 Open Door B 4 Remove the Fuser page 8 68 5 Release the hook to remove the Stopper Strap from Door B Caution Hold Door B after...

Страница 350: ...74 Phaser 6300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly 8 Remove the Spring and Link on the left side of the frame 9 Gently lower Door B to a supporting surface s6360 17...

Страница 351: ...6360 Color Laser Printer Service Manual 8 75 Service Parts Disassembly 10 Release the 3 hooks that secure the Toner Full Sensor to the Chute Assembly In 11 Open Door A 12 Remove the Transfer Roller pa...

Страница 352: ...8 76 Phaser 6300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly 13 Unplug connector P J142 from the Toner Full Sensor and remove it s6360 168...

Страница 353: ...e 8 111 6 Remove the 2 wires from the harness guide on the CRUM Reader 7 Disconnect P J342 from the CRUM Reader on the left side and remove the harness from the guide at the forward end of the CRUM Re...

Страница 354: ...Front Cover page 8 19 3 Remove the Left Side Cover page 8 15 4 Remove the HVPS page 8 111 5 Remove the 2 wires from the harness guide on the Housing Assembly Bias 6 Remove the 4 screws self tapping pl...

Страница 355: ...Assembly Keep the assembly vertical to reduce the amount of Toner spillage Following the repair use an approved Type II Toner Vacuum to clean spilled toner from the printer and around the work area 1...

Страница 356: ...Frame Assembly to remove Replacement Note Carefully match the colors of the 4 toner nozzles to the correct positions Check that each nozzle is locked to the Developer Frame Assembly before replacing...

Страница 357: ...aging Unit 3 Disconnect P J710 from the CRUM connector and remove the harness from the guide 4 Open the hook that secures the CRUM connector to its holder on the upper left side of Developer Frame Ass...

Страница 358: ...flat surface with paper or other material to capture Toner spilled during the replacement procedure Following the repair use an approved Type II Toner Vacuum to clean spilled toner from within the pri...

Страница 359: ...ect each Developer Assembly slot prior to installing the replacement to ensure the left and right tracking spring PL7 1 13 is securely attached to the Developer Frame Assembly There should be 2 tracki...

Страница 360: ...age 8 14 3 Remove the Left Side Cover page 8 15 4 Remove the Rear Cover page 8 17 5 Remove the 2 wires red from the harness guides on the CRUM Reader 6 Remove the screw metal 6 mm and the screw self t...

Страница 361: ...Reader 11 Separate the CRUM Reader from the Toner Cartridge Holders by grasping all four Toner Cartridge locks and tipping the CRUM Reader towards the center to release the hooks on the underside of...

Страница 362: ...ube connections 1 Remove the CRUM Reader page 8 84 Note With the CRUM Reader removed any of the four Toner Cartridge Holders are available for removal and servicing 2 Disconnect the appropriate Toner...

Страница 363: ...ted between two other colors spread the installed holders slightly as you insert the replacement Lock all four Toner Cartridge Holders into the CRUM Reader To refill the new Auger Tube run the Service...

Страница 364: ...ner spillage do not disconnect the Auger Tube from the Developer Frame Assembly unless absolutely necessary to perform the repair Remove the HVPS to access the Auger Tube connections 1 Remove the CRUM...

Страница 365: ...n Cover page 8 11 2 Remove the Right Side Cover page 8 14 3 Remove the Left Side Cover page 8 15 4 Remove the Rear Cover page 8 17 5 Unplug connector P J704 from the No Toner Sensor 6 Spread the 4 hoo...

Страница 366: ...repair Remove the HVPS to access the Auger Tube connections Use care when handling the holder to avoid Toner leaking from the tube 1 Remove the CRUM Reader page 8 84 2 Unlock and remove the Toner Car...

Страница 367: ...toner with a general purpose vacuum cleaner to avoid the risk of explosion by igniting the fine powder As an additional precaution be sure to attach a ground cable to the toner vacuum cleaner to disch...

Страница 368: ...8 92 Phaser 6300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly 6 Remove the Interlock Switch from the clamp on the Toner Cartridge Holder Assembly s6360 199 P J161 P J3411...

Страница 369: ...7 Remove the 4 screws 2 metal 6 mm and 2 self tapping plastic 10mm that secure the Toner Cartridge Holder Assembly 8 Remove the LVPS Fan Duct 9 Gently lift the Toner Cartridge Holder Assembly and the...

Страница 370: ...14 3 Remove the four Harness Guide Clamps from the Rear Harness Guide and remove the harnesses 4 Release the clamps on the Developer Drive Assembly and remove the Interlock Switch harness 5 Remove the...

Страница 371: ...8 Remove the 3 screws silver tap 10 mm that secure the Developer Drive Assembly to the printer and remove Replacement Note Position the Interlock Switch on the boss provided on the frame Also when rep...

Страница 372: ...over page 8 14 3 Disconnect the Main Drive Assembly connector P J481 4 Remove the 4 screws silver tap 10 mm that secure the Main Drive Assembly to the printer 5 Remove the Main Drive Assembly Replacem...

Страница 373: ...rvice Manual 8 97 Service Parts Disassembly Fuser Drive Assembly PL5 2 25 1 Remove the Top Main Cover page 8 11 2 Remove the Right Front Cover page 8 18 3 Remove the Right Side Cover page 8 14 4 Remov...

Страница 374: ...ing plastic 10 mm that secure the Fuser Drive Assembly to the Chute Assembly In 7 Pull the Fuser Drive Assembly away from the frame to release the gears 8 Remove the screw silver 5 mm that secures the...

Страница 375: ...y Rear Cover page 8 23 2 Remove the 6 screws that secure the Rear Panel to the printer and pull to remove 3 Transfer the installed Memory NVRAM Configuration Card and Hard Drive from the old board to...

Страница 376: ...cket 7 Remove the 2 screws 1 metal 6 mm and 1 plastic 10 mm that secure the LVPS to the Toner Cartridge Holder Assembly 8 Remove the LVPS Fan Duct 9 Remove the 3 screws metal 6 mm that secure the LVPS...

Страница 377: ...Phaser 6300 6350 6360 Color Laser Printer Service Manual 8 101 Service Parts Disassembly s6360 213 6 mm 6 mm 6 mm 10 mm 6 mm 6 mm 10 mm 162 164 165 163 161...

Страница 378: ...Switch harness from the clamp on the LVPS 5 Release the two clamps on the Developer Drive Assembly that secure the Interlock Switch harness 6 Remove the Developer Drive Assembly page 8 94 7 Remove the...

Страница 379: ...ght Side Cover page 8 14 3 Remove the Left Side Cover page 8 15 4 Remove the Rear Cover page 8 17 5 Remove 2 screws self tapping plastic 35 mm that secure the Rear Fan to the Rear Cover Replacement No...

Страница 380: ...he Right Side Cover page 8 14 3 Remove the Left Side Cover page 8 15 4 Remove the Rear Cover page 8 17 5 Remove 2 screws self tapping plastic 35 mm that secure the LVPS Fan to the Rear Cover Replaceme...

Страница 381: ...Right Side Cover page 8 14 3 Remove the 4 clamps that hold the harness in the Rear Harness Guide and remove the harness 4 Remove the 2 screws self tapping plastic 10 mm that secure the Rear Harness Gu...

Страница 382: ...Cover page 8 14 4 Remove the Left Side Cover page 8 15 5 Remove the Rear Cover page 8 17 6 Remove the Image Processor Board page 8 99 7 Remove the Imaging Unit Note Cover the Developer Frame Assembly...

Страница 383: ...Manual 8 107 Service Parts Disassembly Replacement Note Connectors P20 P21 and P30 on the Engine Control Board are not used Also in the 6360 model connector P21 has been removed from the board as show...

Страница 384: ...placing the Engine Control Board either replace the NVRAM device on the new board with the one removed from the old board or restore the data saved in Step 1 by using the Restore utility included in S...

Страница 385: ...Phaser 6300 6350 6360 Color Laser Printer Service Manual 8 109 Service Parts Disassembly The following figure shows the location of the Engine Control Board s NVRAM device s6360 221...

Страница 386: ...Remove the Left Side Cover page 8 15 3 Press down the knob mounted on the left side of the printer to release the bracket that holds the sensor 4 Lift the bracket from the printer chassis 5 Release t...

Страница 387: ...J141 4 From the left side of the printer remove the 2 screws self tapping plastic 10 mm and 3 screws metal 6 mm that secure the HVPS to the frame 5 Move the HVPS left to release the retaining hooks on...

Страница 388: ...der Disassembly Docking PL12 1 1 Caution Lifting the printer requires two people Use care when removing the printer from the 1100 Sheet Feeder 1 Pull Tray 2 from the printer 2 Remove four screws that...

Страница 389: ...er 6300 6350 6360 Color Laser Printer Service Manual 8 113 Service Parts Disassembly Front Covers PL12 1 6 1 Remove the trays 2 Carefully pry up from the bottom the 2 tabs that secure each cover s6360...

Страница 390: ...Left Cover PL12 1 2 1 Remove the trays 2 Remove the Front Covers page 8 113 3 Remove the 5 screws metal flanged 8 mm securing the Left Cover 4 Holding both ends of the cover lift the cover and move l...

Страница 391: ...Right Cover PL12 1 3 1 Remove the trays 2 Remove the Front Covers page 8 113 3 Remove the 5 screws metal flanged 8 mm securing the Right Cover 4 Holding both ends of the cover lift the cover and move...

Страница 392: ...cause the procedure for removing both feet is the same the procedure to remove the right side Foot is described below 1 Remove the Front Covers page 8 113 2 Remove the Right Cover page 8 115 3 Remove...

Страница 393: ...PL12 2 7 1 Remove the tray 2 Push inward on the concaved sections at the left and the right sides and swing the Feeder Chute downward 3 Release the retainer at one end of the Feeder Chute to release t...

Страница 394: ...PL12 2 1 1 Remove the Front Covers page 8 113 2 Remove the Left Cover page 8 114 3 Remove the Feeder Chute page 8 117 4 Remove the Tray Rear Cover page 8 23 5 Remove 6 screws self tapping plastic 8 m...

Страница 395: ...r page 8 115 3 Remove the Feeder Chute page 8 117 4 Remove the Tray Rear Cover page 8 23 Note Perform Step 5 only when removing the upper Right Feeder Assembly 5 Remove the Drive Assembly page 8 123 6...

Страница 396: ...he Front Covers page 8 113 2 Remove the Right Cover page 8 115 3 Remove the Chute Assembly page 8 117 4 Remove the Tray Rear Cover page 8 23 5 Remove the Right Feeder Assembly page 8 119 6 Remove a sc...

Страница 397: ...3 1 1 Separate the 1100 Sheet Feeder from the printer page 8 112 2 Remove the Front Covers page 8 113 3 Remove the Right Cover page 8 115 4 Remove connector P J83 on the upper Circuit Board HCF 5 Remo...

Страница 398: ...the Front Covers page 8 113 2 Remove the Right Cover page 8 115 3 Remove all connections to the Circuit Board HCF 4 Remove the 3 screws metal 6mm that secure the Circuit Board HCF to the frame and rem...

Страница 399: ...mbly PL12 3 9 1 Remove the Front Covers page 8 113 2 Remove the Right Cover page 8 115 3 Remove connector P J82 that is connected to the upper Circuit Board HCF 4 Remove the Drive Assembly harness fro...

Страница 400: ...ge 8 33 7 Remove 2 screws self tapping plastic 8 mm that secure Paper Guide to the Paper Pick Assembly HCF T1 and remove the Paper Guide 8 Remove the upper Left Feeder Assembly page 8 118 9 Remove the...

Страница 401: ...Disassembly 14 Disconnect the Turn Roller Clutch connector P J825 and remove the harness from the clamp 15 Remove 3 screws metal 6 mm that secure the Paper Pick Assembly HCF T1 to the frame and remov...

Страница 402: ...r Pick Assembly HCF T1 page 8 124 2 Remove 9 screws metal 6 mm that secure the Top and remove it 3 Remove 2 screws self tapping plastic 8 mm that secure the Paper Pick Assembly HCF T2 Paper Guide 4 Di...

Страница 403: ...Phaser 6300 6350 6360 Color Laser Printer Service Manual 8 127 Service Parts Disassembly s6360 274 P J824 P J81 P J822 P J825...

Страница 404: ...6360 Color Laser Printer Service Manual Service Parts Disassembly 18 Remove three screws metal 6 mm that secure the Paper Pick Assembly HCF T2 to the frame and remove the Paper Pick Assembly HCF T2 fr...

Страница 405: ...sembly No Paper Sensor PL12 5 7 1 Remove the Front Covers page 8 113 2 Remove the Right Cover page 8 115 3 Disconnect the No Paper Sensor connector P J822 4 Lift the actuator and use a small screwdriv...

Страница 406: ...ter Service Manual Service Parts Disassembly Low Paper Sensor PL12 5 7 1 Remove the Paper Pick Assembly page 8 124 2 Disconnect the Low Paper Sensor connector P J823 3 Release the 3 hooks on the Low P...

Страница 407: ...ervice Parts Disassembly Low Paper Sensor Actuator PL12 5 14 1 Remove the Upper Chute page 8 33 2 Turn over the Upper Chute 3 Release the hook of Upper Chute that secures the Low Paper Sensor Actuator...

Страница 408: ...350 6360 Color Laser Printer Service Manual Service Parts Disassembly Feed Rollers PL12 4 19 1 Remove the tray from the printer 2 Release the lock that fixes each Feed Roller to the shaft and remove t...

Страница 409: ...Pick Assembly page 8 124 2 Release the hook that secures the No Paper Sensor Actuator to the Paper Pick Assembly 3 Push the actuator shaft slightly away from the sensor to move the shaft to the large...

Страница 410: ...Roller Assembly PL12 6 13 1 Remove the tray 2 Release the 2 hooks at the left and right of the Turn Chute by pushing inward and open the chute 3 Rotate the Retard Holder 90 degrees 4 Slide the Retard...

Страница 411: ...Optional 550 Sheet Feeder Disassembly Docking PL11 1 1 Caution Lifting the printer requires two people Use care when removing the printer from the Feeder 1 Remove Tray 2 2 Remove four screws that sec...

Страница 412: ...er Service Manual Service Parts Disassembly Right Cover PL11 1 11 1 Remove Tray 3 from the printer 2 Remove 2 screws self tapping flanged plastic 8mm that secure the Right Cover 3 Release two hooks at...

Страница 413: ...Service Manual 8 137 Service Parts Disassembly Left Cover PL11 1 7 1 Remove Tray 3 from the printer 2 Remove 2 screws self tapping flanged plastic 8mm that secure the Left Cover 3 Release two hooks a...

Страница 414: ...e 8 135 2 Remove the Right Cover page 8 136 3 Remove the screw metal 6 mm in the Connector Plate and the screw in the OPTFDR 1 Board 4 Remove the assembly from the Feeder 5 Disconnect the harness P J8...

Страница 415: ...ly Circuit Board LTA PL11 1 10 1 Remove the Right Cover page 8 136 2 Remove all connectors on the OPTFDR 1 Board 3 Remove 2 screws metal 6 mm the secure the OPTFDR 1 Board to the bracket 4 Remove OPTF...

Страница 416: ...ge 8 135 2 Remove the Right Cover page 8 136 3 Remove the screw metal 6 mm in the Connector Plate and the screw self tapping plastic 8 mm in the OPTFDR 1 Board 4 Remove the assembly from the Feeder 5...

Страница 417: ...rts Disassembly Paper Size Switch PL11 2 6 1 Remove the 550 Sheet Feeder page 8 135 2 Disconnect the Paper Size Switch connector P J821 3 Remove a screw self tapping plastic 8 mm that secures the Pape...

Страница 418: ...ssembly PL11 3 1 1 Remove the 550 Sheet Feeder page 8 135 2 Remove the Right Cover page 8 136 3 Remove the Left Cover page 8 137 4 Remove the Drive Assembly page 8 147 5 Remove two long screws and fiv...

Страница 419: ...rinter Service Manual 8 143 Service Parts Disassembly 6 Remove the sensor connectors P J81 P J85 on the OPTFDR 1 Board 7 Remove 4 screws self tapping plastic 8 mm that secures the Paper Pick Assembly...

Страница 420: ...eet Feeder page 8 135 2 Remove the Right Cover page 8 136 3 Remove the Left Cover page 8 137 4 Remove the Drive Assembly page 8 147 5 Remove Paper Pick Assembly page 8 142 6 Disconnect the No Paper Se...

Страница 421: ...r Sensor PL11 3 7 1 Remove the 550 Sheet Feeder page 8 135 2 Remove the Right Cover page 8 136 3 Remove the Left Cover page 8 137 4 Remove the Upper Chute page 8 33 5 Remove two long screws and five s...

Страница 422: ...haser 6300 6350 6360 Color Laser Printer Service Manual Service Parts Disassembly 6 Disconnect the Low Paper Sensor connector P J823 7 Release the three hooks and remove the Low Paper Sensor s6360 239...

Страница 423: ...bly Drive Assembly PL11 3 15 1 Remove the Right Cover page 8 136 2 Disconnect the Drive Assembly connector P J82 from the OPTFDR 1 Board 3 Remove the Drive Assembly harness from the harness guides 4 R...

Страница 424: ...ual Service Parts Disassembly Low Paper Sensor Actuator PL11 3 16 1 Remove the Upper Chute page 8 33 2 Turn over Upper Chute 3 Release the hook that secures the Low Paper Sensor Actuator and remove th...

Страница 425: ...Color Laser Printer Service Manual 8 149 Service Parts Disassembly Feed Rollers PL11 3 20 1 Remove the tray from the printer 2 Release the lock that fixes Nudger Roller to the shaft and remove the Nu...

Страница 426: ...r PL11 3 22 1 Remove the 550 Sheet Feeder page 8 135 2 Remove the Right Cover page 8 136 3 Remove the Left Cover page 8 137 4 Remove the Drive Assembly page 8 147 5 Remove Paper Pick Assembly page 8 1...

Страница 427: ...bly 8 Release the hook that secures the No Paper Sensor Actuator to the Paper Pick Assembly 9 Push the actuator shaft slightly away from the sensor to move the shaft to the larger opening in the slot...

Страница 428: ...Roller Assembly PL11 4 12 1 Remove the tray 2 Release the 2 hooks at the left and right of the Turn Chute by pushing inward and open the chute 3 Rotate the Retard Holder 90 degrees 4 Slide the Retard...

Страница 429: ...9 Chapter Parts List In this chapter Serial Number Format Using the Parts List Print Engine Parts Optional 550 Sheet Feeder Optional 1100 Sheet Feeder Xerox Supplies and Accessories Service Kits...

Страница 430: ...l number in the barcode The barcode does not include a field identifier The nine digit serial number format PPPRSSSSS where PPP Is the alphanumeric Product Code R Is the numeric revision digit Changes...

Страница 431: ...der 4 Parts throughout this manual are referenced PL For example PL3 1 10 means the part is item 10 of Parts List 3 1 5 In the exploded view diagrams a black triangle preceding a number followed by a...

Страница 432: ...e Manual Parts List Print Engine Parts Parts List 1 1 Covers s6360 288 1 with 2 3 17 with 18 19 31 25 with 26 27 8 with 9 16 6 with 7 2 2 5 4 7 9 10 9 10 16 18 19 31 20 21 24 26 27 28 29 23 22 21 14 1...

Страница 433: ...Top Door C with 9 16 6300 6350 Cover Assy Top Door C with 9 16 6360 9 Spring L R 10 Plunger 11 Cover Top Phd 12 Latch Top L 13 Shaft Latch 14 Latch Top Ir R 15 Latch Top R 16 Spring Stopper Bottom 17...

Страница 434: ...6 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 2 1 Tray 2 1 with 2 27 12 with 13 16 3 4 5 7 9 10 11 20 21 4 6 8 17 13 14 15 27 16 22 23 24 25 23 2 26 26 s6360 289 Fro...

Страница 435: ...e Side Assy L 6 Gear Manual 7 Guide Side Assy R 8 Guide End Assy 9 Actuator Guide End 10 Actuator Size 11 054E27130 Chute Turn 12 Part of Paper Feed Roller Kit Universal Tray Retard Roller Assy with 1...

Страница 436: ...9 8 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 3 1 Feeder 1 3 Ref PL3 3 1 Ref PL3 2 Ref PL3 2 1 6 s6360 290 7 with 2 5 PL3 2 PL3 3 3 4 5 2 Front...

Страница 437: ...3 1 Feeder 1 3 Service Parts List ID No Part Number Name Description 1 802E76632 Frame Feeder Front 2 054K28372 Feeder Chute Assy 3 802E78002 Cover Paper Tray Rear 4 Frame Feeder Bottom Rear 5 Frame...

Страница 438: ...9 10 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 3 2 Paper Feeder 2 3 s6360 291 2 6 5 P471 P171 J17 3 4 4 7 4 4 10 8 11 Front...

Страница 439: ...Service Parts List ID No Part Number Name Description 1 2 Feeder L 3 003E56900 Stopper Paper Tray 4 017E96630 Printer Feet 4 ea per order 5 110K12160 Paper Size Switch 6 Feeder R 7 S W Holder 8 Power...

Страница 440: ...nter Service Manual Parts List Parts List 3 3 Paper Feeder 3 3 s6360 292 2 3 4 3 3 13 22 23 14 15 16 16 17 18 18 12 10 1 1 9 8 8 5 6 19 20 21 16 1 with 2 21 23 J471 J47 J474 P472 P473 J473 J472 P474 7...

Страница 441: ...ler In 7 130E87090 Sensor Photo Low Paper No Paper Sensor 8 Gear Feed 2 9 Gear Idler Feed 10 Part of Spring Kit Spring Feed H 11 Solenoid Feed 12 Gear Feed H2 13 Gear Feed H1 14 Part of Actutor Kit Ac...

Страница 442: ...Laser Printer Service Manual Parts List Parts List 4 1 Retard and Registration Assemblies PL4 2 1 1 2 21 4 5 6 14 15 16 17 18 P181 J181 J192 J19 P192 J190 P190 J18 20 with 1 6 13 with 14 17 19 s6360...

Страница 443: ...Spring Sensor Regi 3 130E87090 Sensor Photo Registration Sensor 4 Harness Assy Regi SNS J18 J181 5 Chute Regi In 6 Chute Cover Media 7 8 9 10 11 12 13 019K07120 Tray 1 MPT Retard Roller Assembly with...

Страница 444: ...er 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 4 2 Registration Roller Assembly Front 15 12 13 14 5 6 7 9 8 5 10 11 1 with 2 17 12 s6360 294 3 2 16 4 16 2 J192 J190 17 J19...

Страница 445: ...87 00 054K31053 Registration Roller Assy with 2 15 6300 6350 Registration Roller Assy with 2 17 6360 2 Spring Regi 3 Roll Regi Metal 4 Roll Regi Rubber 5 Bearing 6 Bearing Metal R 7 Clutch Regi 8 Gear...

Страница 446: ...9 18 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 5 1 Chute Assembly In and Out Front 2 3 4 5 6 7 8 1 with 2 3 6 7 9 Ref PL5 2 1 Ref PL5 3 1 s6360 295...

Страница 447: ...0035 115R00036 115R00055 115R00056 Fuser Assy 110V with 2 3 6300 6350 Fuser Assy 220V with 2 3 6300 6350 Fuser Assy 110V with 2 3 6360 Fuser Assy 220V with 2 3 6360 2 Part of Actuator Kit Actuator Exi...

Страница 448: ...Service Manual Parts List Parts List 5 2 Chute Assembly In Front Toner Full Sensor s6360 296 2 3 4 2 3 8 9 10 11 12 13 15 16 17 19 18 22 23 26 31 27 28 24 5 6 7 P136 J136 P142 J521 J52 J142 J235 P521...

Страница 449: ...Pinch Dup 10 Chute Dup In 11 Latch L 12 Part of Spring Kit Spring Latch 13 Spring BTR L 14 15 Spring Pinch T 16 Roll Pinch Turn 17 Chute Turn In 18 Part of Spring Kit Spring ADC 19 019K07146 CDT ADC S...

Страница 450: ...5 3 Chute Assembly Out Tray 1 MPT No Paper Sensor s6360 297 Front 32 2 27 31 33 34 28 3 4 6 5 4 7 8 9 11 12 15 36 37 37 13 16 17 18 38 38 19 20 19 17 21 29 10 11 10 5 26 30 Ref PL5 4 J220 J133 J482 J1...

Страница 451: ...T 11 Part of Spring Kit Spring N F MPT 12 Follower R 13 Follower L 14 130E87090 Sensor Photo No Paper MPT 15 Part of Actuator Kit Actuator No Paper MPT 16 Bearing 17 Cam MPT 18 Shaft MPT 19 Roll Core...

Страница 452: ...lor Laser Printer Service Manual Parts List Parts List 5 4 Chute Assembly Duplex Full Stack Sensor Front 10 7 6 26 8 9 9 11 12 13 14 15 16 7 23 5 2 4 3 18 19 26 22 21 20 J501 P134 P133 1 1 Jam Sensor...

Страница 453: ...127K49770 Duplex Motor Assy 6300 6350 Duplex Motor Assy 6360 6 Part of Gear Kit Gear 52 7 Gear 40 66h 8 Bearing 9 Gear Exit dup 10 Gear 41 11 Chute Dup Out 12 Holder Sensor Dup 13 116 1421 00 Actuator...

Страница 454: ...9 26 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 6 1 Xerographics J151 J15 3 4 5 6 4 2 7 1 Ref PL7 1 s6360 299 Front...

Страница 455: ...arts List ID No Part Number Name Description 1 108R00645 Imaging Unit PHD 2 116 2003 00 062K17233 Laser Unit ROS 6300 6350 Laser Unit ROS 6360 3 962K09390 Harness Assy Ros J15 J151 4 Part of Spring Ki...

Страница 456: ...28 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 7 1 Development 1 2 2 3 4 5 6 5 6 7 8 9 10 11 12 16 15 14 22 13 13 17 J710 J484 18 19 20 21 1 with 2 16 s6360 300 Fron...

Страница 457: ...ss Assy PHD2 J484 J710 8 Frame Deve 9 Cover Assy Frame 10 Gear Assy Duct 11 Spring R 12 Stopper Deve R 13 809E58680 Spring Tracking Qty 1 14 Shutter Duct 15 Spring Shutter Duct 16 Nozzle Assy Duct 17...

Страница 458: ...ner Sensor 5 Front J512 M J511 Y J513 C J514 K P701 Y P341 J341 J3411 J34 P3411 J342 J704 P514 P513 P512 P511 J51 J703 J702 J701 P342 P702 M P703 C P704 K 6 7 13 14 15 17 18 20 19 21 16 19 12 with 13...

Страница 459: ...e Assy Black with 5 7 6300 6350 Holder Toner Cartridge Assy Black with 5 7 6360 5 130E88130 Sensor No Toner 6 849E04740 Switch Bracket Toner CTG IN 7 020E36250 Actuator Toner CTG IN 8 See page 9 60 To...

Страница 460: ...9 32 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 8 1 Drive s6360 302 2 P481 P491 1 3 3 Front...

Страница 461: ...Parts List Parts List 8 1 Drive Service Parts List ID No Part Number Name Description 1 116 2019 00 007K94361 Developer Drive Assembly 6300 6350 Developer Drive Assembly 6360 2 116 2020 00 007K94351 M...

Страница 462: ...0 6350 6360 Color Laser Printer Service Manual Parts List Parts List 9 1 Electrical 4 12 13 11 6 7 10 6 13 14 15 16 17 18 19 20 21 9 9 J160 CN1 J161 P144 28 30 2 29 31 P27 s6360 303 3 2 28 31 25 26 27...

Страница 463: ...Board 13 019E49010 Clamp Guide Harness 14 Guide Harness R 15 Guide Harness F 16 116 2036 00 604K38453 Engine Control MCU Circuit Board with 17 6300 6350 Engine Control MCU Circuit Board with 17 6360...

Страница 464: ...8 P13 P47 P60 P17 J60 J163 P161 P166 P163 P167 P165 P164 P162 P141 P160 P16 P24 P154 P34 P191 P19 P18 P20 P21 P30 P22 P51 P36 P61 P14 P311 P31 P15 P140 P139 Ref PL9 1 21 Ref PL9 1 6 Ref PL9 1 16 J61 J...

Страница 465: ...it Harness Assy LV J61 J165 3 Part of Wiring Harness Kit Harness Assy LV RPG J164 J311 4 Part of Wiring Harness Kit Harness Assy TMP J24 J231 5 Part of Wiring Harness Kit Harness Assy HVPS J16 J141 6...

Страница 466: ...ts List Optional 550 Sheet Feeder Parts List 11 1 550 Sheet Feeder 1 2 P83 P80 P86 P84 P81 J171 J83 P172 J84 P85 P82 1 with 2 17 PL11 2 11 4 8 with 9 10 3 4 2 2 5 6 7 9 10 17 11 12 13 14 2 2 15 16 Ref...

Страница 467: ...ith 2 17 PL11 2 11 4 2 Screw Joint 3 Cover Front 4 Frame Assy Top Front 5 Frame Assy Top Rear 6 Part of Wiring Harness Kit Harness Assy OPFREC J83 J171 7 Plate Connector 8 PWB Assy with 9 10 9 Plate P...

Страница 468: ...9 40 Phaser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 11 2 550 Sheet Feeder 2 2 3 4 4 4 4 2 7 6 8 P821 J821 J80 1 with 2 4 5 with 4 6 7 s6360 306 Front...

Страница 469: ...heet Feeder 2 2 Service Parts List ID No Part Number Name Description 1 Feeder Assy Left with 2 4 2 Housing Left 3 003E56900 Stopper Paper Tray 4 017E96630 Printer Feet 4 ea per order 5 Feeder Assy Ri...

Страница 470: ...Parts List Parts List 11 3 Tray 3 Paper Pick Assembly 2 3 4 3 3 13 14 17 15 18 18 19 20 20 12 10 11 9 8 8 5 6 21 22 24 25 26 18 1 with 2 14 16 23 26 J824 P824 P825 J823 J85 J822 J81 J82 P822 P823 J82...

Страница 471: ...130E87090 Sensor Photo No Paper Low Paper Sensor 8 Gear Feed2 9 Gear Idler Feed 10 Part of Spring Kit Spring Feed H 11 Solenoid Feed 12 Gear Feed H2 13 Gear Feed H1 14 Gear 24 15 Drive Assy 16 Part of...

Страница 472: ...r 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 11 4 Universal Paper Tray 1 with 2 27 12 with 13 16 3 4 5 7 9 10 11 20 21 4 6 8 17 13 14 15 27 16 22 23 24 25 23 2 26 26 s6360...

Страница 473: ...N F 5 Guide Assy Side L 6 Gear Manual 7 Guide Assy Side R 8 Guide Assy End 9 Actuator Guide End 10 Actuator Size 11 054E27130 Chute Turn 12 Part of Paper Feed Roller Kit Retard Assy with 13 16 13 Rol...

Страница 474: ...6360 Color Laser Printer Service Manual Parts List Optional 1100 Sheet Feeder Parts List 12 1 1100 Sheet Feeder Covers Ref PL12 6 1 1 with 2 14 PL12 2 12 6 2 3 4 4 8 12 11 7 7 7 8 7 s6360 309 9 9 6 6...

Страница 475: ...t Number Name Description 1 059K59800 1100 Sheet Feeder with 2 12 PL12 2 PL12 6 2 802K77363 Cover Left 3 802K77352 Cover Right 4 417W41449 Caster Non locking 5 6 Cover Front 7 Screw Joint 8 417W41349...

Страница 476: ...ser 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 12 2 Feeders s6360 310 Ref PL12 4 1 Ref PL12 5 1 1 with 2 3 4 with 5 6 4 with 5 6 1 with 2 3 3 3 2 7 5 6 8 8 7 P821 2 5 6 P8...

Страница 477: ...st Parts List 12 2 Feeders Service Parts List ID No Part Number Name Description 1 Feeder Assy Left with 2 3 2 Guide Cst L 3 003E56900 Stopper Paper Tray 4 Feeder Assy Right with 5 6 5 Guide Cst R 6 1...

Страница 478: ...rinter Service Manual Parts List Parts List 12 3 Harness P824 J85 J822 J821 J80 J81 J823 P824 P825 J85 J822 J821 J80 J81 J823 P83 P80 P84 J84 J172 J83 J82 P81 P86 P82 P85 J83 4 5 6 7 P825 5 6 7 8 8 9...

Страница 479: ...Number Name Description 1 Part of Wiring Harness Kit Harness Assy OPFREC2 J83 J172 2 Spacer 3 960K03290 Circuit Board HCF OPTFDR 2 PWBA 4 Harness Assy OPF23 J83 J84 5 Harness Assy SIZE2 J80 J821 6 Har...

Страница 480: ...r Printer Service Manual Parts List Parts List 12 4 Paper Pick Assembly HCF T1 2 3 4 3 3 13 14 16 17 17 18 19 19 12 10 11 9 8 8 5 6 20 21 22 17 1 with 2 18 20 22 J824 P822 J825 15 P823 7 No Paper Sens...

Страница 481: ...4 Clutch Assy 5 Gear Idle 21 29 6 Stopper Clutch 7 130E87090 Sensor Photo No Paper Low Paper Sensor 8 Gear Feed2 9 Gear Idler Feed 10 Part of Spring Kit Spring Feed H 11 Solenoid Feed 12 Gear Feed H2...

Страница 482: ...r Printer Service Manual Parts List Parts List 12 5 Paper Pick Assembly HCF T2 s6360 313 2 3 4 3 3 13 15 16 16 17 18 18 12 10 11 9 8 8 19 20 16 1 with 2 17 19 21 J824 P822 J825 14 P823 5 6 7 No Paper...

Страница 483: ...earing F6xL8 Metal 4 Clutch Assy 5 Gear Idle 21 29 6 Stopper Clutch 7 130E87090 Sensor Photo No Paper Low Paper Sensor 8 Gear Feed2 9 Gear Idler Feed 10 Spring Feed H 11 Solenoid Feed 12 Gear Feed H2...

Страница 484: ...r 6300 6350 6360 Color Laser Printer Service Manual Parts List Parts List 12 6 Universal Paper Tray 1 with 2 27 12 with 13 16 3 4 5 7 9 10 11 20 21 4 6 8 17 13 14 15 27 16 22 23 24 25 23 2 26 26 s6360...

Страница 485: ...ide Assy Side L 6 Gear Manual 7 Guide Assy Side R 8 Guide Assy End 9 Actuator Guide End 10 Actuator Size 11 054E27130 Chute Turn 12 Part of Paper Feed Roller Kit Universal Retard Roller Assy with 13 1...

Страница 486: ...00 6360 World Kit 061 4511 00 650K27610 6360 Main Shipping Box 004 5506 00 004 5721 00 6360 Repackaging Kit 065 0637 00 604K48010 6360 Repackaging Kit High Cap Feeder 675K31138 Repackaging Kit 550 She...

Страница 487: ...Sheet Feeder Casters Non Locking 417W41449 1100 Sheet Feeder Casters Locking 417W41349 550 Sheet Feeder w Tray 097S03378 Wireless Network Adapter with N A Power Converter 110V 097S03740 Wireless Netw...

Страница 488: ...Magenta Toner Cartridge High Capacity 6350 10K Magenta Toner Cartridge High Capacity 6360 12K Magenta Toner Cartridge Metered 6300 6350 10K Magenta Toner Cartridge Metered 6360 12K 106R01074 106R0121...

Страница 489: ...e Name Description Quantity PL2 1 12 Universal Retard Roller Assembly 1 PL3 3 18 Feed Rollers 2 071 0942 00 Installation Instructions 1 Spring Kit Contents 116 2031 00 or 604K38480 Part Reference Name...

Страница 490: ...4363 00 For 6360 models use P N 604K48020 Sensor Actuator Kit Contents 116 2032 00 or 604K38490 Part Reference Name Description Quantity PL3 3 14 Low Paper Sensor Actuator 2 PL3 3 20 No Paper Sensor...

Страница 491: ...Screw Deltite S 4 112W27698 SEMS Machine Screw 2 158W35878 Screw DEL TP 2 153W17888 Screw Tap WP 2 153W27878 Screw Tap BIND 4 153W28078 Screw Tap BIND 8 826E10100 Screw Set 2 826E12480 Screw M3X6B 6 8...

Страница 492: ...ADC J36 J136 J162 J361 1 PL5 2 30 Harness Assy TNRFULL FSR J52 J142 J521 1 PL5 3 28 Harness Assy FRONT DUP J13 P132 J133 J134 J135 P501 1 PL7 2 18 Harness Assy TNR J51 J342 P511 P512 P513 P514 J701 J7...

Страница 493: ...10 Chapter Wiring Diagrams In this chapter Plug Jack Locator Diagrams Wiring Diagrams Print Engine Wiring Diagrams 1100 Sheet Feeder Wiring Diagrams 550 Sheet Feeder Wiring Diagrams...

Страница 494: ...ONT DUP Harness 14 3 G 142 Connects the Engine Control Board and Image Processor Board 15 3 F 142 Connects the Engine Control Board and Laser Unit Harness 16 3 F 142 Connects the Engine Control Board...

Страница 495: ...s the HVPS and Wire Assembly Regi 141 3 E 135 Connects the HVPS and HVPS Harness 142 2 E 122 Connects the Toner Full Sensor and TNR FULL FSR Harness 144 2 H 121 Connects the EEPROM Board and EEPROM Ha...

Страница 496: ...MOT Harness 484 2 E 119 Connects the PHD2 Harness and FAN PHD MOT Harness 491 2 H 123 Connects the Developer Motor and FAN PHD MOT Harness 501 1 C 107 Connects the Duplex Motor and FRONT DUP Harness...

Страница 497: ...maps indicate the location of key connections within the printer Connections are referenced by their P J designation Map 1 Xerographics A 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 B...

Страница 498: ...6360 Service Manual Wiring Diagrams Map 2 LVPS and Drive 710 484 151 144 491 481 521 142 361 136 A 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 B C D E F G H I J K L 161 166 163 167 165...

Страница 499: ...Diagrams Map 3 Engine Control Board 141 A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L 192 190 910 120 920 181 52 48 13 47 60 17 16 24 154 34 191 19 18 20 21 30 22...

Страница 500: ...Phaser 6300 6350 6360 Service Manual Wiring Diagrams Map 4 Tray 2 Paper Pick Assembly CN1 473 472 474 471 171 A 147 148 149 150 151 152 153 154 155 156 157 158 159 160 146 B C D E F G H I J K L s6360...

Страница 501: ...tch and SIZE2 Harness 822 G 307 Connects the No Paper Sensor and OPFDR2 Harness 823 F 307 Connects the Low Paper Sensor and LOWP Harness 824 H 308 Connects the Feed Solenoid and OPFDR2 Harness 825 F 3...

Страница 502: ...anual Wiring Diagrams 1100 Sheet Feeder Plug Jack Locator 822 824 825 821 823 172 83 80 86 84 81 85 82 83 80 86 84 81 85 82 A 302 303 304 305 306 307 308 309 310 311 312 313 314 315 301 B C D E F G H...

Страница 503: ...TFDR Board and OPFREC Harness 84 I 205 Connects the OPTFDR Board and OPFPLG2 Harness 85 J 204 Connects the OPTFDR Board and OPFDR Harness 86 I 205 Not Connected 171 G 208 Connects the Optional Feeder...

Страница 504: ...6350 6360 Service Manual Wiring Diagrams 550 Sheet Feeder Plug Jack Locator A 202 203 204 205 206 207 208 209 210 211 212 213 214 215 201 B C D E F G H I J K L s6360 331 171 822 821 824 825 172 823 83...

Страница 505: ...es functional parts attached with functional parts name Denotes the control and its outline in PWB Denotes a connection between parts with harnesses or wires attached with signal name contents Denotes...

Страница 506: ...ing Diagrams Denotes a Clutch or Solenoid Denotes a Motor Denotes a photo sensor I L 24VDC Denotes DC voltage when the interlock switch in Engine Control Board turns on 5VDC 3 3VDC Denotes DC voltage...

Страница 507: ...Unit PL6 1 2 P J151 P J24 Humidity Sensor PL9 1 20 CN1 P J36 CTD ADC Holder PL5 2 19 P J136 LVPS PL9 1 6 P J166 Rear Fan PL1 1 19 P J161 P J163 P J167 LVPS Fan PL1 1 31 P J165 P J164 Fuser Assembly P...

Страница 508: ...2 7 P J192 P J19 P J20 P J13 Duplex Motor Assembly PL5 4 5 P J13 P J501 Engine Control Board PL9 1 16 s6360 349 8 Paper Feed 12 Control Panel 10 Developer 2 2 No Toner Sensor Y PL7 2 5 P J51 CRUM Coi...

Страница 509: ...13 14 15 16 17 18 P J60 1 2 3 4 SG I L_ 24VDC SG P J61 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 P J311 1 2 3 4 5 3 3V_ESS 3 3V_ESS 5V_ESS GND_ESS GND_ESS Interlock Harness PL9 1 11 5V 24V_OSC_OFF...

Страница 510: ...E1 SWITCH ON L 3 3VDC SG CST1 SIZE2 SWITCH ON L 3 3VDC P J471 4 3 1 2 No Paper Sensor PL3 3 7 2 1 P J47 5 6 7 PULL UP 3 3VDC SG CST1 NO PAPER SENSED H 3 3VDC P J473 3 Low Paper Sensor PL3 3 7 2 1 P J4...

Страница 511: ...8 1 1 B29 B28 B27 B26 B25 I L 24VDC I L 24VDC SG SG SG 5VDC xDEVE_MOT_START ROTATION_MOT_DEVE CLK_DEVE_MOT DEVE_H L P J52 1 2 3 4 5 Fuser Drive Assembly PL5 2 25 M 6 7 8 9 10 I L 24VDC I L 24VDC SG SG...

Страница 512: ...2 5 P J701 1 2 3 P J51 A9 A7 SG NOTNR_Y H 3 3VDC A8 5VDC 5VDC PL7 2 5 P J702 1 2 3 P J51 A6 A4 SG NOTNR_M H 3 3VDC A5 5VDC 5VDC PL7 2 5 P J703 1 2 3 P J51 A3 A1 SG NOTNR_C H 3 3VDC A2 5VDC 5VDC PL7 2...

Страница 513: ...51 B31 B32 B33 B34 B35 Interlock 24VDC I L 24VDC TMOT_C_A TMOT_C_B TMOT_C_XA TMOT_C_XB M P J51 B36 B37 B38 B39 B40 Interlock 24VDC I L 24VDC TMOT_K_A TMOT_K_B TMOT_K_XA TMOT_K_XB M Toner Motor Y Toner...

Страница 514: ...7 B2 B5 Exit Sensor PULL UP 3 3VDC SG EXIT PAPER SENSED L 3 3VDC STS SG FUSER_STS 3 3VDC P J61 10 P J165 9 4 AC N MAIN P J36 15 14 13 J361 B4 B5 B6 P361 B3 B2 B1 NCS_VD SG Fuser NCS NCS_VC 11 12 13 8...

Страница 515: ...I L 24VDC SOS SENSED L 3 3VDC SCANNER MOTOR CLOCK LD_ 5V SG VL1_D_K VL1_C_C VL1_B_M VL1_A_Y MO_D_K MO_C_C MO_B_M MO_A_Y XPDATA_D_K XPDATA_C_C XPDATA_B_M XPDATA_A_Y Interlock 24VDC B21 B20 B19 P J48 B...

Страница 516: ...Board PL9 1 16 P J36 1 2 3 4 5VDC P J52 13 12 11 P J142 1 2 3 5VDC BTR_TONER_FULL L 3 3VDC SG Toner Full Sensor PL5 2 20 4 P J191 3 2 1 1 P J144 2 3 4 EEPROM Board PL9 1 12 SG 3 3VDC CLOCK DATA 5 1 2...

Страница 517: ..._V IDT1 IDT2 Imaging Unit PL6 1 1 Developer Assembly PL7 1 1 Transfer Roller PL5 1 4 Registration Chute Assembly PL4 2 1 BTR IDT1 Interlock 24VDC s6360 328 DEVE K DEVE C DEVE M DEVE Y HTC RFB IDT1 Cle...

Страница 518: ...PT No Paper Sensor PL5 3 14 PULL UP 3 3VDC SG MSI NO PAPER SENSED H 3 3VDC 3 3VDC P J13 16 17 P132 2 J132 1 1 2 Tray 1 MPT Feed Solenoid PL5 3 9 I L 24VDC MSI FEED SOL ON L 24VDC Interlock 24VDC 2 J19...

Страница 519: ...nual 10 27 Wiring Diagrams Image Processor Board I P Board P J120 1 1 2 3 4 5 60 Engine Control Board VX_RXD N C 3 3V VX_TXD GND J920 Serial Debug Port Test Print s6360 372 Mode Select Port 1 2 3 4 5...

Страница 520: ...10 28 Phaser 6300 6350 6360 Service Manual Wiring Diagrams Control Panel Engine Control Board PL9 1 16 P J14 1 60 ESS 7 8 9 10 11 12 13 7 8 9 10 11 12 13 Control Panel P J22 P J220 s6360 330...

Страница 521: ...2 Drive Assy PL12 3 9 P J85 Turn Roller Clutch PL12 4 4 P J825 Feed Solenoid PL12 4 11 P J824 No Paper Sensor PL12 4 7 Paper Size Switch PL12 2 6 Low Paper Sensor PL12 4 7 Turn Roller Clutch PL12 4 4...

Страница 522: ...PL12 3 9 Engine Control Board PL9 1 16 P J17 10 9 8 7 6 5 4 3 2 1 P J83 1 2 3 4 5 6 7 8 9 10 I L 24VDC SG I L 24VDC SG SG 3 3VDC SG TRY_SNS TXD RXD P171 1 J172 10 2 9 3 8 4 7 5 6 6 5 7 4 8 3 9 2 101 3...

Страница 523: ...SG OPTION TRAY2 LOW PAPER ON H 3 3VDC P J85 1 2 I L 24VDC OPTION TRAY2_TURN ON L 24VDC P J85 3 4 Feed Solenoid PL12 4 11 P824 2 J824 1 1 2 I L 24VDC OPTION TRAY2 FEED ON L 24VDC P825 2 1 J825 1 2 Tur...

Страница 524: ...ption Tray3 Low Paper On H 3 3VDC P J85 1 2 I L 24VDC Option Tray3_Turn On L 24VDC P J85 3 4 Feed Solenoid PL12 5 11 P824 2 J824 1 1 2 I L 24VDC Option Tray3 Feed On L 24VDC P825 2 1 J825 1 2 Turn Rol...

Страница 525: ...d PL9 1 16 P J17 P J171 OPTFDR 1 Board PL11 1 10 P J83 P J80 Paper Size Switch PL11 2 6 P J821 P J81 Low Paper Sensor PL11 3 7 P J823 P J82 Drive Assy PL11 3 15 P J85 Turn Roller Clutch PL11 3 4 P J82...

Страница 526: ...5 I L 24VDC FDR_A FDR_B FDR_XA FDR_XB Drive Assy PL11 3 15 Engine Control Board PL9 1 16 P J17 10 9 8 7 6 5 4 3 2 1 P J83 1 2 3 4 5 6 7 8 9 10 I L 24VDC SG I L 24VDC SG SG 3 3VDC SG TRY_SNS TXD RXD P1...

Страница 527: ...LOW PAPER ON L 3 3VDC P J85 1 2 I L 24VDC OPTION TRAY2_TURN ON L 24VDC P J85 3 4 Feed Solenoid PL11 3 11 P824 2 J824 1 1 2 I L 24VDC OPTION TRAY2 FEED ON L 24VDC P825 2 1 J825 1 2 Turn Roller Clutch P...

Страница 528: ...10 36 Phaser 6300 6350 6360 Service Manual Wiring Diagrams...

Страница 529: ...350 Menu Map Phaser 6360 Menu Map Printer Status Codes 6300 6350 Service Diagnostics Menu Map 6360 Service Diagnostics Menu Map Service Diagnostics Tests Mode Select Port Obtaining Serial Back Channel...

Страница 530: ...A 2 Phaser 6300 6350 6360 Color Laser Printer Service Manual Reference Phaser 6300 6350 Menu Map...

Страница 531: ...Phaser 6300 6350 6360 Color Laser Printer Service Manual A 3 Reference...

Страница 532: ...mpt Duplex Unit Hard Drive Requires Graphics Demonstration Office Demonstration 2 Sided Demonstration CMYK Sampler Pages RGB Sampler Pages Model Printer Name IP Address Serial Activation Date Supplies...

Страница 533: ...Line Termination Color Mode Wide A4 Language Control Panel Brightness Control Panel Contrast Accessible Control Panel Menu Timeout Startup Page Power Saver Timeout Low Toner Warning Level Low Paper Wa...

Страница 534: ...l signal is at limit 16 Density Sensor Failure 16 General CTD ADC Sensor error 40 Fuser Failure 40 Fuser exceeding temperature range 41 Fuser Failure 41 Fuser below temperature range 42 Fuser Failure...

Страница 535: ...is not a Xerox product CRUM ID error 94 Non Phaser 6300 Fuser The Fuser CRUM indicates that the installed Fuser is not a 6300 6350 replacement part Fuser CRUM ID error 95 Non Xerox Imaging Unit The Im...

Страница 536: ...than one 550 Sheet Feeder is installed 165 Out of paper Load Tray 1 MPT with size type The print job requests paper from Tray 1 but the Tray 1 MPT No Paper Sensor indicates an empty tray 166 Out of pa...

Страница 537: ...ze specified by the print job 182 Wrong paper size Load Tray 2 with size type The Paper Size Switch indicates that the paper loaded in Tray 2 does not match the size specified by the print job 183 Wro...

Страница 538: ...e Yellow cartridge life counter is at end of life 205 Replace Black Toner Cartridge Black cartridge life counter is at end of life 206 Replace Transfer Roller The Toner Full Sensor indicates the waste...

Страница 539: ...s or is the wrong Phaser 63XX series configuration type 226 Replace Yellow Toner Cartridge The Toner Cartridge CRUM indicates that the Yellow Cartridge is a metered cartridge for use in metered PagePa...

Страница 540: ...d Tests Tests the functionality of the solenoids by giving the Fuser Motor service personnel the ability to energize de energize one solenoid at Developer Motor a time HCF LTA Motors 1 2 Tray 1 MPT Fe...

Страница 541: ...r Yellow Toner CRUM Sensor Tray 2 Low Paper Sensor Tray 3 Low Paper Sensor Tray 4 Low Paper Sensor Tray 5 Low Paper Sensor Sensor Switch Tests cont d Tray 1 MPT No Paper Sensor Tray 2 No Paper Sensor...

Страница 542: ...rent memory installed Detects presence of Hard Drive Detects presence of option feeder Reboot printer to update option status Do not lift engine from optional tray to test Ambient Temperature Humidity...

Страница 543: ...Forward Half Speed Forward Slow Speed Forward Double High Speed Forward Double Speed Reverse High Speed Reverse Normal Speed Reverse Half Speed Reverse Slow Speed Reverse Double High Speed Reverse Dou...

Страница 544: ...ble Slow Speed Continuous Audible verification of motor function HCF LTA Motor 2 High Speed Normal Speed Half Speed Slow Speed High Speed Continuous Normal Speed Continuous Half Speed Continuous Slow...

Страница 545: ...e Full Stack Actuator PL5 4 2 to toggle the sensor Y M C K Toner Low Toner is Low Toner is NOT Low Displays current state of the sensor Y M C K Toner Cartridge Present Sensor is Off Sensor is On Move...

Страница 546: ...ady Sensor Failure is OK Remove Fuser to change sensor state Fuser NC Sensor Amplifier Fuser NC Sensor Amplifier Fuser Not Ready Temperature Amplifier Failure is OK Remove Fuser to change sensor state...

Страница 547: ...er life count to Image Processor Board Restores previously saved data to the Engine Control Board Toner Install Dates Black Toner Install Date Cyan Toner Install Date Magenta Toner Install Date Yellow...

Страница 548: ...eloper M Life Range 0 1608601 Units Rotations Yellow Developer K Life Range 0 1608601 Units Rotations Accesses the various life counts stored in NVRAM Use the normal customer mode features for resolvi...

Страница 549: ...with the Rear Panel Caution To reset the Image Processor Board momentarily ground pin 5 and then immediately re open the connection Grounding pin 5 for more than a few seconds could damage the proces...

Страница 550: ...e Serial Cable to your PC Serial port settings are COM1 19 2 kbaud 8 bits no parity 1 stop bit and hardware control 2 Turn off the printer 3 Connect the Level Adaptor with adapter s THIS SIDE UP label...

Страница 551: ...the Toner Cartridges from the printer Make sure each cartridge is securely locked in its holder before sealing the box Failure to secure the Toner Cartridges in their holders for transport can result...

Страница 552: ...A 24 Phaser 6300 6350 6360 Color Laser Printer Service Manual Reference...

Страница 553: ...7 unsupported configuration 2 7 wiring diagram 10 33 6360 Unique Parts 8 2 A abbreviations 3 5 AC power 2 46 consumption 1 12 input specifications 1 12 LVPS part number 9 35 power cord 9 35 Power Swi...

Страница 554: ...loper Assembly life reset 6 7 Fuser life 6 9 Imaging Unit life 6 9 life counts 1 11 Long Life Maintenance Kit 6 7 reset A 19 status page 3 3 storage 1 8 Toner Cartridge life 6 9 total page count 6 9 T...

Страница 555: ...ore data A 19 engine error history 3 3 engine error log 3 3 display 3 3 format 3 3 engine test print 5 10 enhanced mode 2 6 Envelope Roller 2 34 part number 9 23 removal 8 51 envelopes supported sizes...

Страница 556: ...70 non 6300 fuser error 3 6 Non contact Sensor 2 37 part number 9 19 removal 8 7 replace fuser error 3 6 temperature regulation 2 15 sensing 2 18 testing A 18 view life count 6 9 wiring diagram 10 22...

Страница 557: ...collation 1 2 L Laser Unit 2 42 cleaning 7 4 components 2 42 failure error 3 7 operation 2 7 part number 9 27 precautions 8 77 removal 8 77 wiring diagram 10 23 LED blink patterns 4 5 color definition...

Страница 558: ...g 4 22 Ethernet Port 1 7 log format 4 26 logging 4 26 remote access 4 26 restore defaults 6 5 troubleshooting 4 24 Network Diagnostics 4 24 No Paper Sensor 2 40 connector location 10 8 part number 9 1...

Страница 559: ...uirements 1 12 required minimum clearances 1 13 sensor types 2 18 status codes A 6 view total page count 6 9 print quality modes 2 6 proof print 1 2 R Rear Fan 2 45 connector location 10 6 control cir...

Страница 560: ...4 8 main menu 4 6 print menu map 4 7 reseat controller board error 4 7 starting 4 7 status reporting 4 9 test descriptions A 14 test print generation 4 9 Service Kits 9 61 Chute Assy Gear Kit part nu...

Страница 561: ...0 part number 9 19 presence detect 2 13 removal 8 7 replace transfer roller error 3 6 Toner Full Sensor 2 13 waste toner reservoir 2 5 status 2 13 Tray 2 39 capacity 1 19 components 2 39 Feed Roller r...

Страница 562: ...power supply problems 4 14 printing defects 5 3 procedural instructions 3 9 repeating print defects 5 2 skewed images 4 20 Turn Chute 8 21 Turn Clutch 2 40 Turn Roller 2 41 U Unique Parts 8 2 Universa...

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