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4-24
Phaser 6121MFP Service Manual
General Troubleshooting
Fax Failure After Continuous Normal Operation
The Fax has failed to send or receive after continuous normal operation. The
following troubleshooting procedure applies to this error.
Initial Actions
•
Disconnect all the devices other than the Fax machine.
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
Image Processor Board,
PL13.0.29/30
■
Map 3 - Fax Board Plug/Jack Locator
(page 10-7)
Troubleshooting Procedure Table
Step Actions and Questions
Yes
No
1
Check the error message on the Control
Panel.
Is there an error code?
Refer to the
appropriate
error code
procedure
(“Error
Messages
and Codes”
on page 3-1).
Go to step 2.
2
Has the Fax machine been relocated?
Refer to “Fax
Failure After
Installation/R
elocation” on
page 4-22).
Go to step 3.
3
Has the line contract been switched to
ISDN/xDSL or IP-phone?
Check the Fax
configuration
for the
TA/xDSL
modem, etc.
Go to step 4.
4
Has there been any change of line
contract for the line type (Pulse to Tone,
Tone to Pulse, etc.)?
Correct the
Line Type
setting.
Go to step 5.
5
Does the manual dialing function
properly?
Go to step 6.
Replace the
Image
Processor
Board
(page 8-66).
Содержание PHASER 6121MFP
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Страница 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Страница 92: ...2 50 Phaser 6121MFP Service Manual Theory of Operation Media Handling Tray 1 Feeder s6121mfp 153...
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Страница 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Страница 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Страница 263: ...6 Chapter Adjustments and Calibrations In this chapter Adjust Function Procedures Service Mode Maintenance Mode...
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Страница 307: ...7 Chapter Cleaning and Maintenance In this chapter Maintenance Summary Cleaning Maintenance Procedures...
Страница 327: ...Phaser 6121MFP Service Manual 8 7 Service Parts Disassembly 2 Remove the Imaging Unit s6121mfp 197...
Страница 355: ...Phaser 6121MFP Service Manual 8 35 Service Parts Disassembly 11 Remove the screw metal 6mm and the stopper s6121mfp 212...
Страница 383: ...Phaser 6121MFP Service Manual 8 63 Service Parts Disassembly 4 Unhook the tab and remove the harness guide s6121mfp 242...
Страница 395: ...Phaser 6121MFP Service Manual 8 75 Service Parts Disassembly 10 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 402: ...8 82 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the motor cover s6121mfp 359...
Страница 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Страница 406: ...8 86 Phaser 6121MFP Service Manual Service Parts Disassembly 4 Remove 2 E rings belt 2 gears and bearing s6121mfp 256...
Страница 411: ...Phaser 6121MFP Service Manual 8 91 Service Parts Disassembly 6 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 412: ...8 92 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the harness from the wire saddle s6121mfp 262...
Страница 414: ...8 94 Phaser 6121MFP Service Manual Service Parts Disassembly 9 Unhook the 2 tabs and remove the fan motor s6121mfp 363...
Страница 431: ...Phaser 6121MFP Service Manual 8 111 Service Parts Disassembly 3 Push the lever and remove the Duplex Unit s6121mfp 302...
Страница 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Страница 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Страница 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Страница 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Страница 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Страница 507: ...A Appendix Reference In this chapter Phaser 6121MFP Menu Map Firmware Update Acronyms and Abbreviations...
Страница 530: ...1 6 Phaser 6121MFP Service Manual Index...
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