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4-14
Phaser 6121MFP Service Manual
General Troubleshooting
Printer Can't Fax In VOIP System Environment
Review the following information to determine why machine can't Fax properly in
VOIP system environment.
3
Check that the phone line from the
wall is connected to the Fax LINE
connector.
If the phone jack is correctly install,
you can hear dial tone when press
down the “On hook” key.
Is the telephone line from the wall
connected to the LINE connector?
Go to step 4.
Connect the
phone line to
the LINE
connector. If
the problem
persists, go to
step 4.
4
Check that the appropriate dialing
type in the TX printer matches your
actual phone line network capability
(DTMF/PULSE).
Is the dialing type set correctly?
Go to step 5.
Change the
dialing type to
match your
phone line. If
the problem
persists, go to
step 5.
5
Test your phone line with a telephone.
If the phone number cannot be called,
the problem is with your phone line.
Is your telephone line operating
correctly?
Go to step 6.
Call your
telephone
company for
line repair. If
the problem
persists, go to
step 6.
6
Check that the receiving fax machine is
on and the receiving mode is set to
Manual RX.
Is the receiving fax machine ready to
receive faxes?
Go to step 7.
Prepare the
receiving fax
machine for
incoming faxes
and retry the
transmission.
If the problem
persists, go to
step 7.
Troubleshooting Procedure Table
Step Action and Questions
Yes
No
1
Is Soft SW21[5]=”1”?
Complete
Set Soft
SW21[5]=”1”
Troubleshooting Procedure Table (continued)
Step Action and Questions
Yes
No
Содержание PHASER 6121MFP
Страница 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
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Страница 12: ...x Phaser 6121MFP Service Manual Contents...
Страница 22: ...xx Phaser 6121MFP Service Manual...
Страница 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Страница 92: ...2 50 Phaser 6121MFP Service Manual Theory of Operation Media Handling Tray 1 Feeder s6121mfp 153...
Страница 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Страница 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Страница 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Страница 263: ...6 Chapter Adjustments and Calibrations In this chapter Adjust Function Procedures Service Mode Maintenance Mode...
Страница 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Страница 307: ...7 Chapter Cleaning and Maintenance In this chapter Maintenance Summary Cleaning Maintenance Procedures...
Страница 327: ...Phaser 6121MFP Service Manual 8 7 Service Parts Disassembly 2 Remove the Imaging Unit s6121mfp 197...
Страница 355: ...Phaser 6121MFP Service Manual 8 35 Service Parts Disassembly 11 Remove the screw metal 6mm and the stopper s6121mfp 212...
Страница 383: ...Phaser 6121MFP Service Manual 8 63 Service Parts Disassembly 4 Unhook the tab and remove the harness guide s6121mfp 242...
Страница 395: ...Phaser 6121MFP Service Manual 8 75 Service Parts Disassembly 10 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 402: ...8 82 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the motor cover s6121mfp 359...
Страница 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Страница 406: ...8 86 Phaser 6121MFP Service Manual Service Parts Disassembly 4 Remove 2 E rings belt 2 gears and bearing s6121mfp 256...
Страница 411: ...Phaser 6121MFP Service Manual 8 91 Service Parts Disassembly 6 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 412: ...8 92 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the harness from the wire saddle s6121mfp 262...
Страница 414: ...8 94 Phaser 6121MFP Service Manual Service Parts Disassembly 9 Unhook the 2 tabs and remove the fan motor s6121mfp 363...
Страница 431: ...Phaser 6121MFP Service Manual 8 111 Service Parts Disassembly 3 Push the lever and remove the Duplex Unit s6121mfp 302...
Страница 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Страница 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Страница 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Страница 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Страница 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Страница 507: ...A Appendix Reference In this chapter Phaser 6121MFP Menu Map Firmware Update Acronyms and Abbreviations...
Страница 530: ...1 6 Phaser 6121MFP Service Manual Index...
Страница 531: ......