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Phaser 6121MFP Service Manual
Error Messages and Codes
Jam Error Procedures
When a jam occurs, an error message appears on the Control Panel in a form
similar to the one shown below.
Initial Actions for Jam Errors
Some initial steps to take when evaluating repeated jams:
1. Clear the paper path of any jams and paper debris.
2. Make every attempt to establish a jam rate prior to starting any work. If
possible print an Error History Report and note the page count between jams.
3. Determine if jamming is occurring in one tray but not another. This helps to
identify any dirty or defective parts.
4. Clean the Feed and Retard Rollers in the paper tray and tray slot using a
slightly damp (water only) lint free cloth.
5. Ask the customer about the paper types being used. If not on the
recommended list, determine if this is contributing to the problem. See “Media
and Tray Specifications” on page 1-15.
Recycled, multi-purpose or copier paper tends to contaminate the paper path.
Constant use of special papers such as labels or business cards can also
contribute to jamming.
6. Ensure the correct tray loading and setup procedures are followed (securing
the guides, selecting the correct paper type, fanning the paper, etc.)
7. Make sure the printer is plugged directly into an electrical outlet. Using
extension cords or a power strip is not recommended.
8. Verify that the printer is operating within standard environmental
specifications:
•
The temperature is 10 to 35° C (50 to 95° F).
•
Relative humidity is 10 to 85%.
If the printer is operating in an environment that is outside of these
conditions, jam errors can occur more frequently. You can move the printer to
another location, or correct the environment that the printer operates in.
9. Cycle printer power, and if the problem persists, follow the troubleshooting
procedure.
s6121mfp-296
______CAUTION_______
FUSER JAM
OPEN TOP COVER
Содержание PHASER 6121MFP
Страница 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
Страница 2: ......
Страница 12: ...x Phaser 6121MFP Service Manual Contents...
Страница 22: ...xx Phaser 6121MFP Service Manual...
Страница 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Страница 92: ...2 50 Phaser 6121MFP Service Manual Theory of Operation Media Handling Tray 1 Feeder s6121mfp 153...
Страница 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Страница 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Страница 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Страница 263: ...6 Chapter Adjustments and Calibrations In this chapter Adjust Function Procedures Service Mode Maintenance Mode...
Страница 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Страница 307: ...7 Chapter Cleaning and Maintenance In this chapter Maintenance Summary Cleaning Maintenance Procedures...
Страница 327: ...Phaser 6121MFP Service Manual 8 7 Service Parts Disassembly 2 Remove the Imaging Unit s6121mfp 197...
Страница 355: ...Phaser 6121MFP Service Manual 8 35 Service Parts Disassembly 11 Remove the screw metal 6mm and the stopper s6121mfp 212...
Страница 383: ...Phaser 6121MFP Service Manual 8 63 Service Parts Disassembly 4 Unhook the tab and remove the harness guide s6121mfp 242...
Страница 395: ...Phaser 6121MFP Service Manual 8 75 Service Parts Disassembly 10 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 402: ...8 82 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the motor cover s6121mfp 359...
Страница 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Страница 406: ...8 86 Phaser 6121MFP Service Manual Service Parts Disassembly 4 Remove 2 E rings belt 2 gears and bearing s6121mfp 256...
Страница 411: ...Phaser 6121MFP Service Manual 8 91 Service Parts Disassembly 6 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 412: ...8 92 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the harness from the wire saddle s6121mfp 262...
Страница 414: ...8 94 Phaser 6121MFP Service Manual Service Parts Disassembly 9 Unhook the 2 tabs and remove the fan motor s6121mfp 363...
Страница 431: ...Phaser 6121MFP Service Manual 8 111 Service Parts Disassembly 3 Push the lever and remove the Duplex Unit s6121mfp 302...
Страница 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Страница 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Страница 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Страница 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Страница 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Страница 507: ...A Appendix Reference In this chapter Phaser 6121MFP Menu Map Firmware Update Acronyms and Abbreviations...
Страница 530: ...1 6 Phaser 6121MFP Service Manual Index...
Страница 531: ......