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Phaser 6121MFP Service Manual
4-17
General Troubleshooting
Fax Reception Failure Troubleshooting
Troubleshooting Procedure Table
Step Action and Questions
Yes
No
1
Is the printer turned on?
Go to step 2.
Turn the
printer on and
have the fax
resent to the
printer. If the
problem
persists, go to
step 2.
2
Is the printer loaded with paper?
Go to step 3.
Load the
printer with
paper.
3
Check the control panel for indication
of a paper jam. Is there a paper jam?
Clear the paper
jam and resend
the fax.
Go to step 4.
4
Is the printer in Admin. Management
Mode?
If the printer is
in the Admin.
Management
Mode, it is
unable to
receive faxes.
Log out of
Admin.
Management
Mode and
resend the fax.
Go to step 5.
5
If the recipient password has been set
the printer will not accept faxes. Is the
recipient password set?
Set Memory
Receive mode
to Off. (
Fax
Default Setup
>
Receive
Option
>
Memory
Receive
)
Go to step 6.
6
Is the receiving printer set to Manual
Receive Mode? (
Fax Default Setup
>
Receive Option
>
Receive Mode
)
Change the
Receive Mode
to Auto
Receive.
Go to step 7.
7
Was the original document loaded
properly at the sending machine?
NOTE
The poor image quality of received fax
may be caused by the TX machine.
Go to step 8.
Have the
sender resend
the fax. If the
problem
persists, go to
step 8.
Содержание PHASER 6121MFP
Страница 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
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Страница 12: ...x Phaser 6121MFP Service Manual Contents...
Страница 22: ...xx Phaser 6121MFP Service Manual...
Страница 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Страница 92: ...2 50 Phaser 6121MFP Service Manual Theory of Operation Media Handling Tray 1 Feeder s6121mfp 153...
Страница 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Страница 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Страница 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Страница 263: ...6 Chapter Adjustments and Calibrations In this chapter Adjust Function Procedures Service Mode Maintenance Mode...
Страница 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Страница 307: ...7 Chapter Cleaning and Maintenance In this chapter Maintenance Summary Cleaning Maintenance Procedures...
Страница 327: ...Phaser 6121MFP Service Manual 8 7 Service Parts Disassembly 2 Remove the Imaging Unit s6121mfp 197...
Страница 355: ...Phaser 6121MFP Service Manual 8 35 Service Parts Disassembly 11 Remove the screw metal 6mm and the stopper s6121mfp 212...
Страница 383: ...Phaser 6121MFP Service Manual 8 63 Service Parts Disassembly 4 Unhook the tab and remove the harness guide s6121mfp 242...
Страница 395: ...Phaser 6121MFP Service Manual 8 75 Service Parts Disassembly 10 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 402: ...8 82 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the motor cover s6121mfp 359...
Страница 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Страница 406: ...8 86 Phaser 6121MFP Service Manual Service Parts Disassembly 4 Remove 2 E rings belt 2 gears and bearing s6121mfp 256...
Страница 411: ...Phaser 6121MFP Service Manual 8 91 Service Parts Disassembly 6 Disconnect connector CN13 s6121mfp 350 CN3...
Страница 412: ...8 92 Phaser 6121MFP Service Manual Service Parts Disassembly 7 Remove the harness from the wire saddle s6121mfp 262...
Страница 414: ...8 94 Phaser 6121MFP Service Manual Service Parts Disassembly 9 Unhook the 2 tabs and remove the fan motor s6121mfp 363...
Страница 431: ...Phaser 6121MFP Service Manual 8 111 Service Parts Disassembly 3 Push the lever and remove the Duplex Unit s6121mfp 302...
Страница 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Страница 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Страница 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Страница 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Страница 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Страница 507: ...A Appendix Reference In this chapter Phaser 6121MFP Menu Map Firmware Update Acronyms and Abbreviations...
Страница 530: ...1 6 Phaser 6121MFP Service Manual Index...
Страница 531: ......