
Troubleshooting
Xerox
®
Phaser
®
3610 Black and White Printer 119
User Guide
Symptom
Solutions
The top margin is incorrect.
•
Ensure that the paper is loaded properly.
•
Ensure that the margins are set correctly in the application you are using.
The printed surface of the paper is
bumpy.
1.
Print a solid image over the entire surface of one sheet of paper.
2.
Load the printed sheet into the tray with the printed side face down.
3.
Print five blank pages to remove debris from the fuser rollers.
The printed areas contain white
spots.
Adjust Transfer Unit to a lower value for the selected paper type. For details,
see
Adjusting the Transfer Unit
on page 91.
Toner streaks appear on the edges of
prints.
Enable the Decrease Electrostatic Memory feature. For details, see
Decreasing Electrostatic Memory
on page 98.