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Common Problems
Xerox® Phaser® 3020
User Guide
102
Print Quality Problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in
print quality. See the table below to clear the problem.
The machine does not print a
PDF file correctly. Some parts of
graphics, text, or illustrations
are missing.
Incompatibility between the
PDF file and the Acrobat
products.
• Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image
from the Acrobat
printing options. It will take longer to
print when you print a PDF file as an
image.
The print quality of photos is
not good. Images are not clear.
The resolution of the photo is
very low.
• Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
Before printing, the machine
emits vapor near the output
tray.
Using damp paper can cause
vapor during printing.
• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.
Condition
Suggested Solutions
Light or faded print
• If a vertical white streak or faded area appears on the page, the toner supply is low.
You may be able to temporarily extend the print cartridge life. (See
Redistributing
Toner
.
) If this does not improve the print quality, install a new print cartridge.
• The paper may not meet paper specifications; for example, the paper may be too
moist or rough. (See
Media Guidelines
.)
• If the entire page is too light, the print resolution setting is too low or the ECO mode
is on. Adjust the print resolution and turn the ECO mode off. See the help screen of
the printer driver.
• A combination of faded or smeared defects may indicate that the print cartridge
needs replacing. (See
Replacing the Print Cartridge
.)
Toner specks
• The paper may not meet specifications; for example, the paper may be too moist or
rough. (See
Media Guidelines
.)
• The paper path may need cleaning. (See
Clearing Jams Inside the Machine
.)
Condition
Possible Cause
Suggested Solutions
Содержание Phaser 3020BI
Страница 1: ...July 2014 Xerox Phaser 3020BI User Guide ...
Страница 8: ...Contents Xerox Phaser 3020 User Guide viii ...
Страница 11: ...Machine Overview Xerox Phaser 3020 User Guide 3 Rear View 1 USB Port 2 Power Receptacle ...
Страница 72: ...Printing Using Unix Xerox Phaser 3020 User Guide 64 ...
Страница 89: ...Xerox Phaser 3020 User Guide 81 6 Maintenance This chapter includes Consumables General Care Software Update ...
Страница 118: ...Further Assistance Xerox Phaser 3020 User Guide 110 ...
Страница 128: ...Environmental Specifications Xerox Phaser 3020 BI User Guide 120 ...
Страница 137: ...Xerox Phaser 3020 Printer User Guide 129 10 Regulatory This chapter includes Basic Regulations Material Safety Data ...
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