![background image](http://html.mh-extra.com/html/xerox/phaser-3020bi/phaser-3020bi_user-manual_885479113.webp)
Common Problems
Xerox® Phaser® 3020
User Guide
105
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the machine. (S
ee
Cleaning the Machine
.)
Solid Black pages
• The print cartridge may not be installed properly. Remove the cartridge and reinsert
it.
• The print cartridge may be defective. Remove the print cartridge and install a new
one. (See
Replacing the Print Cartridge
.)
• The machine may require repair. Contact a service representative.
Loose toner
• Clean the inside of the machine. (See
C
leaning the Machine
.
)
• Check the paper type and quality. (See
Media Guidelines
.)
• Remove the print cartridge and install a new one. (See
Replacing the Print Cartridge
.)
• The machine may require repair. Contact a service representative.
Character Voids
Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
composition of transparencies, some character voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn
it around.
• The paper may not meet paper specifications. (See
Media Guidelines
.)
Horizontal stripes
If horizontally aligned black lines, stripes, streaks or smears appear:
• The print cartridge may not be installed properly. Remove the cartridge and reinsert
it.
• The print cartridge may be defective. Remove the print cartridge and install a new
one. (See
Replacing the Print Cartridge
.)
• If the problem persists, the machine may require repair. Contact a service
representative.
Condition
Suggested Solutions
A
A
A a B b C
A a B b C
A a B b C
A a B b C
A a B b C
Содержание Phaser 3020BI
Страница 1: ...July 2014 Xerox Phaser 3020BI User Guide ...
Страница 8: ...Contents Xerox Phaser 3020 User Guide viii ...
Страница 11: ...Machine Overview Xerox Phaser 3020 User Guide 3 Rear View 1 USB Port 2 Power Receptacle ...
Страница 72: ...Printing Using Unix Xerox Phaser 3020 User Guide 64 ...
Страница 89: ...Xerox Phaser 3020 User Guide 81 6 Maintenance This chapter includes Consumables General Care Software Update ...
Страница 118: ...Further Assistance Xerox Phaser 3020 User Guide 110 ...
Страница 128: ...Environmental Specifications Xerox Phaser 3020 BI User Guide 120 ...
Страница 137: ...Xerox Phaser 3020 Printer User Guide 129 10 Regulatory This chapter includes Basic Regulations Material Safety Data ...
Страница 149: ......
Страница 150: ......