Xerox 4112/4127 Copier/Printer System Administration Guide
9-5
9. Troubleshooting
NetWare
The possible causes, check points, and remedies for problems
when using NetWare are as follows:
When you cannot print
Cause
Check point
Remedy
Network equipment (hubs, for
example) are not supporting
automatic frame type detection.
Check the network equipment to
see if the data link indicator of the
port where the machine is
connected is lit. Confirm if the
frame types used by the file
servers on the network are
standardized.
Set the frame type for the
machine to the same type as the
connected file server.
A problem occurred on the
network between the computer
and the machine.
Use NWADMIN on the computer
to confirm if the machine object
can be browsed.*
Replace the faulty network cable
installed between the computer
and the machine.
Job sender (user or group name)
is not specified in the user
settings for the print queue.
Use NWADMIN from a computer
to confirm that the print queue
object
User
information lists the
job sender (user or group name).*
•
Re-transmit the print data to
the print queue whose
User
information includes the job
sender (user or group name).
•
Use NWADMIN from a
computer to register job
sender (user or group name)
to the
User
of the
Queue Information
.*
Job transmission to the print
queue is prohibited.
Use PCONSOLE to confirm if
User can register to the queue
is set to
Yes
under
Current
Queue Status
of the
Print Queue
Information
.
Use PCONSOLE to set the item
to
Yes
.
Use NWADMIN on the computer
to confirm if the
Identifier
of the
print queue has the operator class
option checked.*
Use NWADMIN on a computer to
confirm if the
Identifier
of the print
queue has each item of the
operator class option checked.*
Job sender (user or group name)
is not specified in the user setting
for the print server.
Use NWADMIN from a computer
to confirm that the
User
information for the Print Server
lists the job sender (user or group
name).*
•
Re-transmit the print data to
the print queue whose
User
of the
Print Server
Information
includes the job
sender (user or group name).
•
Use NWADMIN from a
computer to register job
sender (user or group name)
to the
User
information of the
print server.*
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