PrinterMap User Guide
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Figure 26 Printer Icon Components
Printer Status
In PrinterMap topology, each printer is represented by an icon. The icon
background color indicates the printer status. PrinterMap topology can be a
patchwork including Red, Yellow, Green, and Blue icons, based on individual
printer status. Below is a table showing printer status to icon color mapping
utilized by PrinterMap.
Table 8 Printer Status to Icon Color Mapping
Printer Status Color Scheme
Printer Status
Icon Color
Running (Up)
Green
Warning
Yellow
Down (Critical)
Red
Unknown
Blue
Printer status is typically determined by presence or absence of alarm conditions.
Low paper, no paper, low toner, no toner, door open, jammed and service
requested are all printer alarm examples detected by PrinterMap. A printer can
have multiple alarm conditions set at any given time. In the event of several alarm
conditions the printer icon’s color reflects the most severe condition. For example,
if a printer is low on paper (a warning condition) and is also out of toner (a critical
condition) the printer icon’s color is set to Red. If the printer is low on both paper
and toner the printer icon’s color is set to Yellow since both alarms have a severity
of warning.
Refer to “Viewing Alarms” in Chapter 6 for more details on the alarm conditions
and severities detected by PrinterMap.
Based on the status polling interval configured in the Status Configuration
window, PrinterMap’s Status Service periodically updates the status of each
printer. If PrinterMap detects a managed printer status change, the change is
reflected with a printer icon color change.
