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Internal drives - contents

Pre-Installation

Before you start

page 3

Backup software and drivers

page 5

Using the CD-ROM

page 7

Installing the tape drive

Step 1: Check the SCSI connection

page 9

Step 2: Check the drive’s SCSI ID

page 11

Step 3: Prepare the mounting bay

page 13

Step 4: Attach mounting hardware

page 15

Step 5: Install the drive

page 17

Step 6: Attach power and SCSI cables

page 19

Step 7: Secure the drive

page 21

Step 8: Verify installation

page 23

Using the tape drive

Your HP StorageWorks VS160 tape drive

page 25

Use the correct media

page 27

page 29

Diagnostic tools

page 30

Optimizing performance

page 31

Troubleshooting

page 33

Understanding the LEDs

page 38

Problems with cartridges

page 42

Other sources of information

page 43

Replacing your tape drive

page 44

dltvs160_master.fm Page 1 Monday, November 22, 2004 10:30 AM

Содержание VS160 - StorageWorks DLT Tape Drive

Страница 1: ...dware page 15 Step 5 Install the drive page 17 Step 6 Attach power and SCSI cables page 19 Step 7 Secure the drive page 21 Step 8 Verify installation page 23 Using the tape drive Your HP StorageWorks VS160 tape drive page 25 Use the correct media page 27 Register your tape drive page 29 Diagnostic tools page 30 Optimizing performance page 31 Troubleshooting page 33 Understanding the LEDs page 38 P...

Страница 2: ...ft MS DOS MS Windows Windows and Windows NT are U S registered trademarks of Microsoft Corporation DLTtape the DLTtape logo Super DLTtape and the Super DLTtape logo are trademarks of Quantum Corporation registered in the U S A and other countries Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without war...

Страница 3: ... bus as your disk drive or to a RAID controller unless it is a ProLiant server with a Smart Array 6i RAID controller Why is the SCSI bus type important The SCSI bus type determines the speed at which data can be transferred between devices on the bus and the maximum length of cable that can be used HP StorageWorks VS160 tape drives are high performance Ultra 160 SCSI devices with a maximum burst t...

Страница 4: ...g and be capable of drawing 3 cfm 0 08 m3 minute or 5 1 m3 hour of air through the tape drive at 40o C ambient operation Always operate the tape drive within an ambient air temperature of no more than 40o C It is important to keep the cooling holes in the rear and the grill in the front of the tape drive clear of any obstructions that may hinder the air flow and to ensure that all fans in your ser...

Страница 5: ...ivity web site www hp com go connect and select tape backup 2 Select software compatibility 3 Select your combination of operating system and tape drive model in the table A list of supported backup applications is displayed 4 Make sure you have a backup application that supports HP StorageWorks VS160 tape drives and download any upgrades or patches if required Drivers Windows users After you conn...

Страница 6: ...6 install your product buy media online troubleshoot with L TT learn about your product register your product Figure 1 the HP StorageWorks Tape CD ROM ...

Страница 7: ...se the HP StorageWorks Tape CD ROM to check installation as described in this guide and to verify and troubleshoot performance after installation It helps you to Install your product which includes access to drivers an installation check and performance information and tools Learn about your product Register your product Buy media online Troubleshoot with HP Library Tape Tools ...

Страница 8: ...onnection SCSI ribbon cable 68 pin internal LVD SE connector Use this connector SCSI HBA SCSI ribbon cable 50 pin internal SE connector Do not use 68 pin internal SE connector Do not use tape drive The example shows an Ultra 160 HBA ...

Страница 9: ...s but this is not recommended as it will restrict performance Do not connect to a narrow SCSI bus High Voltage Differential Up to 40 MB s No The drive will not work and you may damage the drive or controller 1 Is there a spare SCSI port on the server s internal SCSI bus 3 Will the drive be the only device on the bus This is the recommended configuration Do not connect to a RAID controller channel ...

Страница 10: ...10 Figure 3 checking the SCSI ID Example SCSI IDs ...

Страница 11: ...etal part of the server such as the back plate before you remove the tape drive from its bag 2 Change the tape drive s SCSI ID if necessary The SCSI ID is set using jumpers on a set of pins at the rear of the drive Use tweezers or small pliers to move the jumpers to the pattern corresponding to the ID you want see Figure 3 Spare jumpers are provided with the drive Your HP StorageWorks VS160 drive ...

Страница 12: ...12 Figure 4b preparing mounting bay in a typical HP Proliant server Figure 4a preparing mounting bay ...

Страница 13: ... and front panel from the server as detailed in your server s documentation As you work inside the server you may have to disconnect the SCSI cable or power cable from other devices to maneuver the new drive into place If you have to do this make a note of their position and connections so you can put them back correctly later 4 Remove the front filler panel from a spare 5 inch bay of your server ...

Страница 14: ...re 5a attaching mounting rails in a typical HP ProLiant 530 or 570 server Figure 5b attaching mounting screws in a typical HP ProLiant 350 or 370 server M3 mounting screws ML350 M3 offset mounting screws ML370 ...

Страница 15: ...ller panel 1 Use a regular Phillips screwdriver to attach the appropriate rails Use the M3 screws provided with the tape drive as shown in Figure 5a Ensure you do use the M3 screws provided the rails may be attached to the filler panel by screws of a different thread size type and these should not be used If in doubt refer to your HP ProLiant server documentation Mounting screws Other HP ProLiant ...

Страница 16: ...16 Figure 6 installing the drive ...

Страница 17: ... holes in the chassis are aligned with the holes in the side of the tape drive Do not secure the drive with screws at this point because you may have to move the drive to get the cables into place Orientation The internal tape drive may be installed top side up left side down or right side down Do not install it upside down Check your server documentation to check what orientations it supports ...

Страница 18: ...18 2 SCSI controller connection SCSI ribbon cable SCSI ribbon cable correctly terminated 2 1 Figure 7 attaching power and SCSI cables tape drive power supply power cable power cable 1 ...

Страница 19: ...ctor of the drive as shown in Figure 7 item 2 4 If the drive is the last device on the SCSI chain make sure that the SCSI cable is terminated correctly The cable supplied with the tape drive is terminated correctly Where should the SCSI terminator be Termination must be present at two and ONLY two positions on the SCSI bus at the beginning of the SCSI bus and at the end of the SCSI bus Termination...

Страница 20: ...20 Figure 8a securing drive to mounting hardware Figure 8b securing drive no mounting hardware plastic rail server latch use M3 screws ...

Страница 21: ... hardware on page 15 The server also incorporates a locking mechanism to hold the tape drive in place 1 Push the server latch down to lock the tape drive into position as shown in Figure 8a 2 Replace the cover on the server No mounting hardware used 1 Use the M3 screws provided with the tape drive to secure it in place Check that the holes in the chassis are aligned with the holes in the sides of ...

Страница 22: ...22 insert label here Eject button Figure 9a loading a cartridge Figure 9b unloading a cartridge arrow indicates leading direction ...

Страница 23: ...n write data to tape Use a blank DLTtape VS1 cartridge See Use the correct media on page 27 for more information about recommended cartridges Refer to your backup application documentation for specific instructions To load a cartridge 1 Insert the DLTtape VS1 cartridge into the slot in front of the drive with the markings uppermost and facing the drive door Apply gentle pressure until the drive ta...

Страница 24: ...24 Figure 10 tape drive controls and indicators Eject button Fault Ready Clean Media ...

Страница 25: ...nal firmware error Slow blink 1 per second user initiated write read diagnostic failed Fast blink 3 per second servo or mechanism error Clean right amber On cleaning is required Medium blink 2 per second cleaning in progress Slow blink 1 per second calibration error or permanent write read error Media far right green On DLT1 VS80 format DLTtape IV cartridge loaded you can read but not write to thi...

Страница 26: ...26 Figure 11 write protecting cartridges ...

Страница 27: ... write protect feature does not take effect until after the current write operation completes To write protect a cartridge slide the switch to the right A locked icon appears on the switch indicating that the cartridge is protected To write enable a cartridge slide the switch to the left The unlocked icon appears on the switch The indicator on the top of the data cartridge also points to the appro...

Страница 28: ... its cleaning cycle and eject the cartridge on completion which can take between 1 the first time that the cartridge is used and 10 minutes the 20th time that the cartridge is used During the cleaning cycle the Clean LED will blink rapidly Each DLT VS160 CleaningTape cartridge can be used up to 20 times The cleaning cartridge includes a label with 20 small boxes printed on it Place a check mark in...

Страница 29: ...o ensure your registration is complete there are a number of questions on the electronic form that are mandatory Other questions are optional However the more you feel able to complete the better we can meet your needs Note HP and its subsidiaries are committed to respecting and protecting your privacy For further information please visit our World Wide Web site www hp com and click on Privacy Sta...

Страница 30: ... number and information about any cartridge loaded Firmware upgrade allows you to locate and upgrade to the latest firmware You will need to be connected to the internet for this Run tests allows you to run proactive tests on your drive such as the drive assessment test which will verify the functionality of your drive in around 20 minutes HP recommends running this test before calling HP Support ...

Страница 31: ...lication will provide details of the average time taken at the end of the backup Typical areas where bottlenecks can occur are Disk subsystem A single spindle disk may not be able to deliver good data throughput at poor compression ratios Best practice to ensure good throughput is to utilize multiple disk spindles or data sources System architecture Be aware of the architecture of your data protec...

Страница 32: ...ressible will always limit the speed at which the drive can write read data You will achieve no more than native rates with uncompressible data Examples of files that compress well are plain text files spreadsheets those that compress poorly are those that are either compressed as part of their format such as JPEG photographic files or stored as compressed such as ZIP files or gz Z files on Unix p...

Страница 33: ...layed during boot up but cannot be found in the operating system this is more likely to be a software problem If you encounter a problem during installation and need further clarification refer to the Problems encountered during installation on page 34 If a problem arises during testing after you have installed the drive refer to the symptom based section Testing after installation on page 36 For ...

Страница 34: ...cription Further information It is uncertain which ID numbers are available Use HP Library Tape Tools see page 30 to provide information on your current SCSI settings You can also normally check the SCSI configuration from the boot up screen or from the Windows Control Panel The HP StorageWorks VS160 drive has its SCSI ID set to 6 by default This should be left unchanged unless this number is alre...

Страница 35: ...ols see page 30 The server may not have a SCSI host bus adapter installed Use HP Library Tape Tools see page 30 to check whether you have a SCSI host adapter on your system If not you will need to purchase one Description Further information It is unclear whether there is a need to install drivers onto the system and more help is required Detailed information specific to your system can be found o...

Страница 36: ...ion You have disconnected the power or SCSI cable from the server s boot disk during the drive installation process Check that the cables to all devices are firmly connected Possible reason Recommended action The power or SCSI cable is not connected properly Check that the cables to the tape drive are firmly connected Ensure that the SCSI cable is LVDS compliant and does not have any bent pins Rep...

Страница 37: ...correct SCSI and tape drive drivers are installed Consult the backup application s installation notes for details Possible reason Recommended action If the drive does not power up all LEDs are off the power cable may not be connected to the drive properly Make sure that the power cable is firmly connected If it is try another power connector If the drive still does not power up call for assistance...

Страница 38: ... time from left to right starting with the Ready LED next the Fault LED and finally the Clean LED at approximately one second intervals The Media LED illuminates very briefly and then all the LEDS go off The Ready LED then blinks for 10 to 15 seconds If a data cartridge is not loaded the Ready LED illuminates and POST is complete the entire process taking approximately 25 seconds If a data cartrid...

Страница 39: ...good cartridge If the Media LED is still on call for service Media ON A DLT1 VS80 format DLTtape IVTM data cartridge is loaded Your tape drive can read but not write to this data cartridge If you attempt to write to the cartridge your backup application will return a Write Protected message Clean blinking slowly The tape drive cannot read the calibration tracks on the media or has encountered a pe...

Страница 40: ... data cartridge If the condition persists contact Support Fault blinking rapidly Servo or mechanical error Power cycle or reset the tape drive Try the operation again with a known good data cartridge If this condition persists with a known good data cartridge contact Support LED Sequence and Cause Action required ...

Страница 41: ...you use HP Library Tape Tools for all firmware and software downloads Hold the Eject button for 27 to 30 seconds and release it when all four LEDs are on solidly The tape drive performs a hard reset behaving as if it has been powered off and then on A standard POST then occurs 1 Hold down the Eject button for 9 to 12 seconds and release it when the first two LEDs Ready and Fault blink 2 When the t...

Страница 42: ... ducts The operating temperature range for your data cartridges is 10o C to 40o C 50o F to 104o F The storage temperature range is 16o C to 32o C 60o F to 90o F If a data cartridge is exposed to temperatures outside the ranges specified above stabilize the data cartridge at room temperature for the same amount of time it was exposed to extreme temperatures up to 24 hours Store your data cartridges...

Страница 43: ...te at www hp com go connect provides details of recommended products and configurations How to contact HP You can also use the HP Customer Call Centers for specialist technical help Contact details can be found at www hp com Click on the link to contact HP To make the best use of this service we ask that you work with our Support Specialists to resolve any issues with your drive This may include d...

Страница 44: ...13 remove any screws that are holding the tape drive in place 5 Disconnect the drive from the server s power and SCSI cables and slide it carefully out of the mounting bay 6 Put the drive into the packaging that contained the replacement drive 7 Return the faulty drive to your local HP Service Center Instructions on where to return faulty drives will be shipped with the replacement drive Note If y...

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