162
Troubleshooting
7
7.1
For TCP/IP Environment
7.1.1
When Setting Up the Printer
Condition
Verification
Solution
The IP address
changes as a
result of switching
on the printer.
Is the printer IP address
obtained from the DHCP
server?
For allocated IP address, navigate the control
panel menu screen to
5:Network
(and then
to
TCP/IP
), specify
Panel
for
Setup IP
Address
and enter the IP address at
IP
Address
.
"2.2.1 Setting IP Address"
The port cannot be
added during the
installation of
printer driver on
Windows NT 4.0/
Windows 2000/
Windows XP.
Did you log on as the User or
Administrator of the
Administrator group?
You cannot add the port without the
administrator's right. Log on again.
During the
installation of the
printer driver on
Windows NT 4.0,
LPR Port
is not
displayed on
Available ports
.
Has
Microsoft TCP/IP
Printing
been installed on
the Windows NT machine?
Click the Start menu, select
Settings
and
then followed by
Control Panel
to display the
Control Panel window. Double-click the
Network icon to open the Network dialog box.
Click the Services tab, and then check that
Microsoft TCP/IP Printing
is included in
Network Services
. If not, click
Add
, and
select
Microsoft TCP/IP Printing
. You will
need the Windows NT system CD-ROM for
this.
During the
installation of the
printer driver on
Windows 2000,
LPR Port
is not
displayed on
Available ports
.
Has
Printing
Services for
Unix
been installed on the
Windows 2000 machine?
Click the Start menu, select
Settings
and
then followed by
Network and Dial-up
Connections
to display the Network and
Dialup Connections window. Click
Optional
Networking Components
from the
Advanced
menu and check that
Printing
Services for Unix
is selected in
Other
Network File and Print Services
.
If it is not selected, click the check box to add
Printing Services for Unix
.
The printer driver
is not installed on
Windows XP
(when LPR,
Port9100 is used).
Was the Internet Protocol
(TCP/IP) installed in
Windows XP?
Click
Control Panel
on the Start menu and
select
Network Connection
,
Local Area
Connection
, and
Property
in this order.
When the Property of Local Area Connection
dialog box appears, check whether the
Internet Protocol (TCP/IP) is selected.
If it is not selected, click the checkbox and
add the Internet Protocol (TCP/IP).
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